Samsung
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- Answer Count74172
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- First AnswerApril 24, 2013
- Last AnswerSeptember 10, 2026
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Extra-large capacity 3-Door French Door Refrigerator : a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
Is the stainless steel magnetic?
Hi Mimi,
Yes, the Stainless Steel panel on this Samsung refrigerator model is magnetic.
Leo
Yes, the Stainless Steel panel on this Samsung refrigerator model is magnetic.
Leo
2 years ago
by
Posted by:
Samsung
Samsung's smart electric range features a stylish and contemporary Bespoke design with a recessed handle that seamlessly blends into your kitchen for an elegant and minimalist look. The Precision Knobs will prevent accidental cooktop turn-on with its pinch, press and turn mechanism and the extra large 6.3 cu. ft. oven easily accommodates large dishes or roasting pans to cook for your whole family.
Why is this called "bespoke". I think I remember Samsung fridges that had "bespoke" changeable faceplates. This oven does not have that, so what, exactly, is this called "bespoke"? I don't get it.
Hi MichaelF,
This range model's Bespoke design gives your kitchen a premium look with a contemporary Bespoke design and a recessed handle that suits your style and elevates your home. You can check the link below to learn more about the model's features.
Specification sheets:
https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/electric/nse6dg8100sraa/pdf/NSE6DG8100_Electric_V6.pdf
Have a great day,
-Ernest-
This range model's Bespoke design gives your kitchen a premium look with a contemporary Bespoke design and a recessed handle that suits your style and elevates your home. You can check the link below to learn more about the model's features.
Specification sheets:
https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/electric/nse6dg8100sraa/pdf/NSE6DG8100_Electric_V6.pdf
Have a great day,
-Ernest-
2 years ago
by
Posted by:
Samsung
Samsung - BESPOKE Side-by-Side Counter Depth Smart Refrigerator with Beverage Center - White Glass
A Bespoke Counter Depth Side-by-Side refrigerator lets you create a stylish kitchen with your choice of color and finish: White Glass or Fingerprint Resistant Stainless Steel. The Beverage Center provides quick and easy access to refreshing cold and filtered water. Dual Auto Ice Maker makes two types of ices - cubed or Ice Bites. Plus, Power Touch Sensor lets you open doors effortlessly with a light touch.
Will magnets stick to the white glass front?
Hi Eric,
No, the Bespoke White Glass panels are not magnetic.
Leo
No, the Bespoke White Glass panels are not magnetic.
Leo
2 years ago
by
Posted by:
Samsung
Samsung's 22 cu. ft. counter-depth side-by-side Family Hub refrigerator is designed with a built-in look for a seamless fit. It offers smooth and streamlined exterior design features, beautiful flat doors, a minimal display dispenser, and easy-to-open recessed handles that blend beautifully into your cabinetry, adding function and style to your kitchen.
I don't need the screen. How can I turn the screen off?
Hi Beblit,
We are glad to help answer your question about this Samsung refrigerator model.
The Family Hub screen can't be turned off while the Family Hub is in operation. The Family Hub will have to be turned off completely. To turn the Family Hub off I have shared a Samsung video for the steps. Please watch the video from the start to 0:30 to turn off the Family Hub. To turn it back on watch from 0:31 until the end of the video.
Power Cycling the Screen on Your Family Hub Refrigerator:
https://www.youtube.com/watch?v=zpze25WkX4M&t=6s
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147454472 to help our team pull up your information.
Leo
We are glad to help answer your question about this Samsung refrigerator model.
The Family Hub screen can't be turned off while the Family Hub is in operation. The Family Hub will have to be turned off completely. To turn the Family Hub off I have shared a Samsung video for the steps. Please watch the video from the start to 0:30 to turn off the Family Hub. To turn it back on watch from 0:31 until the end of the video.
Power Cycling the Screen on Your Family Hub Refrigerator:
https://www.youtube.com/watch?v=zpze25WkX4M&t=6s
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147454472 to help our team pull up your information.
Leo
2 years ago
by
Posted by:
Samsung
Cook two dishes at different temperatures with Samsung~s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.
We have had this range for about 2 months. The front right burner gets screaming hot and the temp wont come down no matter what setting is selected. Is this a known problem? We have never had a problem like this and burned food is a waste.
A reliable cooktop is important in preparing meals, Shelly. Let's get the information you need to ensure the range operates properly.
The link below will help you address the cooktop and ensure it runs smoothly. Learn more by checking the hyperlinks.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147454405) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
The link below will help you address the cooktop and ensure it runs smoothly. Learn more by checking the hyperlinks.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147454405) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
2 years ago
by
Posted by:
Samsung
Samsung - 43 Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
This essential TV features a thin design that practically blends into your wall with thousands of on demand shows and movies for free. All that extra content comes in crisp 4K and prismatic color AirSlim.
does a du7200d have brit box app loaded?
Hi Postie,
Yes, the Britbox app is available for download in the built-in app store.
~Samsung Advisor
Yes, the Britbox app is available for download in the built-in app store.
~Samsung Advisor
2 years ago
by
Posted by:
Samsung
Samsung - 55 Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
This essential TV features a thin design that practically blends into your wall with thousands of on demand shows and movies for free. All that extra content comes in crisp 4K and prismatic color AirSlim.
Class DU8000 VS class DU7200. difference.
Hi Vinnyboy,
The DU7200 TV comes with our Crystal Processor 4K and PurColor technology. When stepping up, the DU8000 features our Dynamic Crystal Color technology and Mega Contrast to provide a more natural picture and increased depth and detail. In 2024, you’ll get enhanced AI Upscaling with our DU8000F, giving you increased detail as your TV analyzes and adjusts each image for a more accurate picture. Sound: When pairing either TV with a Q or S Series Soundbar, you can take advantage of Q-Symphony 4.0, which uses upgraded AI to further enhance and amplify your sound for an extra immersive audio solution. Features: When stepping up to the DU8000 TV, you gain a voice-controlled remote and built-in voice assistants.
~Samsung Advisor
The DU7200 TV comes with our Crystal Processor 4K and PurColor technology. When stepping up, the DU8000 features our Dynamic Crystal Color technology and Mega Contrast to provide a more natural picture and increased depth and detail. In 2024, you’ll get enhanced AI Upscaling with our DU8000F, giving you increased detail as your TV analyzes and adjusts each image for a more accurate picture. Sound: When pairing either TV with a Q or S Series Soundbar, you can take advantage of Q-Symphony 4.0, which uses upgraded AI to further enhance and amplify your sound for an extra immersive audio solution. Features: When stepping up to the DU8000 TV, you gain a voice-controlled remote and built-in voice assistants.
~Samsung Advisor
2 years ago
by
Posted by:
Samsung
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
Will this work on a RF263TEAESG/AA model. Thanks
Hi Ruby,
No, this Samsung water filter model is not compatible with the Samsung refrigerator model RF263TEAESG/AA. The compatible water filter model is HAF-CIN. I have shared the Samsung link to the compatible water filter below.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-cin-refrigerator-water-filter-haf-cin-exp/#specs
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147454300 to help our team pull up your information.
Leo
No, this Samsung water filter model is not compatible with the Samsung refrigerator model RF263TEAESG/AA. The compatible water filter model is HAF-CIN. I have shared the Samsung link to the compatible water filter below.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-cin-refrigerator-water-filter-haf-cin-exp/#specs
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147454300 to help our team pull up your information.
Leo
2 years ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
Does this stove come with bottom rollers
No, PJ1969, this range model does not have a bottom roller.
Have a great day,
-Ernest-
Have a great day,
-Ernest-
2 years ago
by
Posted by:
Samsung
Samsung - 75 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling
why is my tv having white spots while watching a movie shot in the dark
Images for this Question
(click to see full-size image)
Hi Saph,
We are glad you reached out to us regarding the display issues you see on your Samsung DU6900 TV. I have a few recommendations that may resolve the white spots on your screen.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
Next, run a diagnostic test. Go to Home > Settings > Support > Device Care > Self Diagnosis > Picture Test. If there are no issues during the Picture Test, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines.
- If the spots still appear after replacing the cable, troubleshoot the external device.
- If spots appear during the Picture Test, proceed to the next step.
If dots appear during your test, the TV will need service. Please reach out to us so we can schedule a warranty appointment. 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
We are glad you reached out to us regarding the display issues you see on your Samsung DU6900 TV. I have a few recommendations that may resolve the white spots on your screen.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
Next, run a diagnostic test. Go to Home > Settings > Support > Device Care > Self Diagnosis > Picture Test. If there are no issues during the Picture Test, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines.
- If the spots still appear after replacing the cable, troubleshoot the external device.
- If spots appear during the Picture Test, proceed to the next step.
If dots appear during your test, the TV will need service. Please reach out to us so we can schedule a warranty appointment. 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
2 years ago
by
Posted by:
Samsung