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  • Answer Count
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    April 24, 2013
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    March 27, 2026
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Samsung's Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator features AI Family Hub+* - the entertainment hub with 32" touchscreen, built into your fridge. AI Vision Inside recognizes select fresh foods that you put in and take out of your fridge, so you always know what's inside. Beverage Center provides quick and easy access to refreshingly cold water two ways.
 

Are you still able to open the fridge when the power goes out? If it opens with a sensor and there is no electricity, how does the door open?

Hi there,

Yes, you can still open the door of the refrigerator manually.

Have a great day!

Nicole
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
Samsung's 5.5 cu. ft. Extra-Large Capacity Top Load Washing Machine is equipped with Super Speed Wash, which powerfully cleans a full load of laundry in just 28 minutes without sacrificing cleaning performance. With Wi-Fi connectivity, you can remotely start, stop, or delay your smart washer from our simple-to use SmartThings App. Active Waterjet, a built-in water faucet, lets you easily pretreat heavily soiled and stained clothes.
 

I bought a brand new top load Samsung washer with the impeller bad choice every load, no matter what clothes, load size, gets tied in knots, and I have to stop the machine every wash to untie the knotted clothes.. then constant banging.. what’s the remedy

Hi there,

We aim to ensure you have the best experience when using your washer. We'd love to get this taken care of.

We recommend using the resources below for steps to help with your clothes being knotted during the cycle. Check the embedded words for more information.

Laundry is tangled or wrinkled after washing
https://www.samsung.com/us/support/troubleshooting/TSG01218323/

Additionally, here is a link to help with your washer that is banging during the cycle. To complete the instructions, please check the embedded words, watch the video, and click "No" under "Did this resolve your issue?".

Samsung washing machine is shaking too much
https://www.samsung.com/us/support/troubleshoot/TSG10007111/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

Please provide us with this reference number (1151776955) when you message us so our team can retrieve your information.

Thank you.

-Kimberly
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
Step up to Full HD for a significantly clearer picture than regular HD. Enjoy impressive, fine-tuned colors and deep contrast, all wrapped in a sleek design and secured by triple-layer protection. Virtual 3-D sound is enhanced and tracks movement on screen for a truly immersive experience.
 

Will satellite Directv work with this TV? I know it's a smart tv but I don't want to use any apps for the time being.

Hi Mike,

Yes, you can connect the F6000F to an external satellite dish or cable box.

~Samsung Advisor
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

Can download apps with this TV.

Hi Barry,

Yes, there is a built-in app store with hundreds of apps available for download.

~Samsung Advisor
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

What all apps does it have?

Hi Colton,

The U7900 TV has a built-in app store with hundreds of apps available for download.

~Samsung Advisor
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

So you can download any apps you want.....like Sling TV...or is it preloaded?

Hi Bj,

The U7900 TV has a built-in app store with hundreds of apps available for download.

~Samsung Advisor
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

Does this have a built in DVD player ?

Hi Rob,

No, the U7900 does not feature a built-in DVD player.

~Samsung Advisor
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

Does it have an optical conection?

Hi tucsonrob67,

The U7900F TV does not feature an optical connection.

~Samsung Advisor
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
This Bespoke AI Laundry Combo compatible pedestal lifts your machine by more than a foot for a more convenient height. Tidy up your laundry space with an easily accessible built-in storage drawer.
 

Can you tell me which size and exactly what is a low profile drip pan. I want something that will not take away from the beauty of the machine. I just purchased thank you.

Hello Dee,

To better assist you with finding a suitable drip pan for this pedestal model, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

They can either answer your question or transfer you to your local store to answer your specific concern.

-Kimberly
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
Samsung~s Energy Star Certified Front Load washer has 4.5 cu. ft. capacity to fit more in every load and cut down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean+ to eliminate 99% of bacteria that can form in the drum.(1) **(1)Based on testing by Intertek of the Self Clean+ cycle on the WF6000R.
 

What side are theplugs on both washer and dryer ?

Hi Annie,

The power cord on this washer model is located at the back right corner.

We would love to speak with you to learn more about the dryer model you have in question. Please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

Please provide us with this reference number (1151774275) when you message us so our team can retrieve your information.

Thank you.

-Kimberly
2 months, 2 weeks ago
by
Posted by: 
Samsung