Hi there,

Thank you for contacting us with your question about removing the bottom glass from your Samsung refrigerator. We understand that maintaining and cleaning your appliance is necessary, and we're here to help make this process as smooth as possible.

Please see the link below under "Remove the glass on the vegetable or crisper drawers" section, follow the instructions and, watch the instructional video and follow the hyperlinks for more details.

Remove or replace Samsung refrigerator bins, shelves, and drawers
https://www.samsung.com/us/support/answer/ANS00063107/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number (1147221057) to help our team gather your information.

Have a great day.

^Charles

Segal,

Yes, the PRO Plus microSD card is compatible with the A03s phone.

~Samsung Pro

Hi Rocio,

Thank you for reaching out regarding the issue with your bottom ice maker and the unfreezing of some frozen food. We understand the importance of having all components of your refrigerator functioning properly, and we're here to assist you.

The symptoms you described could indicate a potential issue with the ice maker or the overall cooling system of your refrigerator. To troubleshoot and address this matter effectively, we recommend the following links and the hyperlinks and video instructions:

Check the panel icon to ensure the bottom ice maker is turned on. For more details, please see page 43 under the"Ice Maker" section of the manual.

Manual
https://downloadcenter.samsung.com/content/UM/202310/20231026145349567/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN_MES_CFR.pdf

Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number (1147220850) to help our team gather your information.

Have a great day.

^Charles

Kimmy - PiP (Picture in Picture) capability is available by using our Multi View feature. With Multi View, you can view media from different sources, such as an app, Blu-ray player, or game console, on the main screen while also mirroring your phone to the smaller screen. When using PiP, you can select the position of the smaller screen when it’s displayed on the main screen. You can also choose the top left and top right corners, or the bottom left and bottom right corners for the smaller screen. If you don’t like where you placed the smaller screen, you can always change it later.
~ Samsung Specialist