Samsung - HW-B550 2.1ch Soundbar with Dolby Audio / DTS Virtual:X - Black

Dolby Audio creates realistic 3D sound by projecting it from all around you, including from above, while DTS Virtual: X expands your listening experience without having to add extra speakers. Boost the bass with a touch of a button. Experience the intensity of action movies with the powerful bass coming from the included subwoofer. .Enjoy optimized audio with enhanced voice clarity on all your favorite video content.

Can you buy an additional subwoofer and if so which one would be compatible?

Hi Syd! Each Samsung Soundbar is designed to be exclusively compatible with the subwoofer included. The HW-B650 Soundbar will only work with the subwoofer included.

~ Samsung Solutions

2 years, 4 months ago

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Samsung

Water Filter for Select Samsung Refrigerators - White

Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.

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Will this fit a Bespoke / Model # RF23BB8600QLAA

Hi Cheryl S,

Yes, this genuine Samsung water filter is compatible with Samsung refrigerator model RF23BB8600QLAA.

Leo

2 years, 4 months ago

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Samsung

Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel

Counter Depth 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes featuring Samsung~s Family Hub which lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge. It also features the Beverage Center with both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.

I setting temperature to 35 f and screen showing 35 but my portable temperature sensor showing 51 f please let me know this is ok

Hi Leon,

We understand your disconcertment about the temperature discrepancy between the control panel reading and your thermometer. We are here to help out.

I have shared a Samsung link below that will help out with the discrepancy. The link also has hyperlinks like "troubleshooting guide for refrigerator cooling issues" that can be accessed if additional steps are needed.

What temperature should I set my Samsung refrigerator to?
https://www.samsung.com/us/support/answer/ANS00080450/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1146872309 to help our team pull up your information.

Leo

2 years, 4 months ago

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Samsung

Samsung - 70" Class Q60C QLED 4K UHD Smart Tizen TV (2023)

This lean, mean 4K machine is primed for your leap into Quantum Dot technology~and a bold new world of color and contrast. Take your entire viewing experience to the next level with the elevated audio and astounding picture quality of Samsung QLED. Not only will you see your TV shows and movies instantly transformed into 4K, but you~ll also take in a billion shades of unwavering color. Beyond amazing visuals, you~ll be drawn in by 3D surround sound that moves with the action.

is this tv good for bright light rooms

mark - The Q60C TV offers Dual LED backlighting to deliver vivid images with improved contrast, off-axis viewing, and color accuracy. Starting with our 55” QN90C TV, you’ll gain Ultra Viewing Angle with Anti-Glare technology which provides wider viewing angles, enhances color, and minimizes glare to help you enjoy shows without distractions.
~ Samsung Specialist

2 years, 4 months ago

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Samsung

Samsung - 43" Class The Frame QLED 4K UHD Smart Tizen TV (2022)

Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.

does the art collection cost extra? is there a monthly fee for the art?

You can subscribe to the Art Store monthly ($4.99) or yearly ($49.99).
~ Samsung Specialist

2 years, 4 months ago

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Samsung

Samsung - 65" Class The Frame QLED 4K UHD Smart Tizen TV (2022)

Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.

Can this be mounted on an existing VESA wall mount instead of this Samsung flush mount?

While I don't know the VESA support of your existing wall mount, the 65" Frame TV can use any type of universal wall mount that supports a VESA pattern of 400mm x 300mm.
~ Samsung Specialist

2 years, 4 months ago

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Samsung

Samsung - 32 Class The Frame QLED Full HD Smart Tizen TV (2023)

Artwork, shows, movies and memories~display what you love on The Frame, the picture frame-like TV. See everything on the QLED FHD TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.

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what the with of a samsung 32" tv

david - You can find these measurements on this model’s product page – just click Show Full Specs and scroll down to Dimension: https://www.bestbuy.com/site/samsung-32-class-the-frame-qled-full-hd-smart-tizen-tv/6537890.p?skuId=6537890
~ Samsung Specialist

2 years, 4 months ago

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Samsung

Samsung - 55" Class Q60C QLED 4K UHD Smart Tizen TV (2023)

This lean, mean 4K machine is primed for your leap into Quantum Dot technology~and a bold new world of color and contrast. Take your entire viewing experience to the next level with the elevated audio and astounding picture quality of Samsung QLED. Not only will you see your TV shows and movies instantly transformed into 4K, but you~ll also take in a billion shades of unwavering color. Beyond amazing visuals, you~ll be drawn in by 3D surround sound that moves with the action.

What is the warranty on this TV?

cabbage - The Q60C TV is backed with a limited 1-year Manufacturer’s Warranty when purchased brand-new from an authorized dealer. You can see full details here: https://www.samsung.com/us/support/service/warranty/QN55Q60CAFXZA/
~ Samsung Specialist

2 years, 4 months ago

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Samsung

Samsung - 55" Class Q60C QLED 4K UHD Smart Tizen TV (2023)

This lean, mean 4K machine is primed for your leap into Quantum Dot technology~and a bold new world of color and contrast. Take your entire viewing experience to the next level with the elevated audio and astounding picture quality of Samsung QLED. Not only will you see your TV shows and movies instantly transformed into 4K, but you~ll also take in a billion shades of unwavering color. Beyond amazing visuals, you~ll be drawn in by 3D surround sound that moves with the action.

Does the remote charge with the lighting in the house there must’ve be outside in the sun to charge. Also, are there batteries in it for back up?

Tom38 - The SolarCell Remote does not use batteries. You can charge the SolarCell Remote by using the solar cell or the USB-C port on the bottom of the remote. You can charge the solar cell by leaving the back of the remote facing up. It will charge with either sunlight or indoor light. If you use the USB-C port, a red light will let you know that it is charging. The USB-C cable is not included.
~ Samsung Specialist

2 years, 4 months ago

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Samsung

Samsung - 75" Class Q70C QLED 4K UHD Smart Tizen TV (2023)

Life can be beautiful. Don~t wait for life to show you a view worth remembering. Make your escape with 4K upscaling, impressive color volume and a mind-blowing, slim design. Enjoy content in ultra-high definition as everything is transformed into 4K resolution by the Quantum Processor. But the experience goes beyond delivering vivid contrast and 100% color volume*.

We just got our new Samsung 75Q70C tv . We have it on our new tv stand. The tv leans to the back, it's not straight up and down like my other Samsung TV's. We made sure we have the tv stand it came with on correctly. Is it suppose to be like that?

Benny - Please know that the Q70C TV’s stand was solidly designed and extensively tested for stability, but there are a few things we’d like you to check:
1. Make sure the stand is correctly installed (all screws aligning, snug in place, etc.).
2. If you need more instruction, refer to the Quick Setup Guide for more help: https://image-us.samsung.com/SamsungUS/samsungbusiness/tv-ci-resources/Q70C_65_to_85in_Install_Guide.pdf
3. Inspect the stand for any cracks, damage, or missing hardware.
If your stand is correctly installed and it still seems crooked/wobbly, please reach Samsung Support and an agent will be happy to help. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist

2 years, 4 months ago

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Samsung