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April 24, 2013
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July 3, 2026
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Samsung - HW-B550 2.1ch Soundbar with Dolby Audio / DTS Virtual:X - Black

Dolby Audio creates realistic 3D sound by projecting it from all around you, including from above, while DTS Virtual: X expands your listening experience without having to add extra speakers. Boost the bass with a touch of a button. Experience the intensity of action movies with the powerful bass coming from the included subwoofer. .Enjoy optimized audio with enhanced voice clarity on all your favorite video content.

How do you adjust the sound so that the “voices” can be heard above background noise and music? Mostly w/ movies, I must constantly adjust volume up and down to hear dialogue. I’ve even had to use closed captioning to know what’s being said.

Hello Ginger456! Try using Dynamic Range Control (DRC). DRC lets you apply dynamic range control to Dolby Digital tracks. With DRC turned on, loud sounds will be reduced.
1) Turn off your Soundbar.
2) While the Soundbar is off, press and hold the Sound Mode button on the remote control for 6 seconds until you see “DRC ON” shown on the display.
3) To turn off DRC, repeat steps 1 and 2 above.

You can also try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.

If you need more help with your HW-B650 soundbar, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions

2 years, 4 months ago

Posted by:

Samsung

Samsung - HW-S60B 5.0ch All in One Soundbar with Wireless Dolby Atmos - Black

Enjoy room filling sound in an all in one design. Hear Dolby Atmos sound from above and around without requiring HDMI cables. Perfectly synchronized TV and soundbar sound brings a new level of immersion. Don't miss a word, thanks to a built in center speaker. Plus, play your favorite songs with Alexa built in.

Samsung HW-S60B/ZC 200-Watt 5.0 Channel Dolby Atmos Sound Bar Will this work with a Sony 4K Ultra HD Smart TV KD50X85J using HDMI ARC? Thanks James

Hi! The HW-S60B features three ways to connect to an external device: HDMI (ARC), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV.

~Samsung Solutions

2 years, 4 months ago

Posted by:

Samsung

Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo, Smart Dial & Air Fry - Stainless Steel

The Samsung Smart Slide-In Induction range with Flex Duo, Smart Dial and Air fry is fully Wi-Fi connected and voice-enabled, giving you the tools you need to simplify the cooking experience in the kitchen. This Slide-In range features Virtual Flame technology giving the visual of gas cooking, with the precision of induction cooking.

I have read that the baking is uneven and will leave items under-baked. But, the reviews were old and may have been referencing the older dual door model and not the newer one (Samsung NE63T8951SS). Does anyone know if the baking problems were fixed?

Hi Dennis,

Yes, it has been addressed, and this range has no known issues. Should you need any assistance or have any questions, please feel free to get back to us via the following options:

1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages

When you message us, please provide us with this reference number (1146836508) to help our team pull up your information.

Have a great day,

-Ernest-

2 years, 4 months ago

Posted by:

Samsung

Samsung - 990 PRO 2TB Internal SSD PCIe Gen 4x4 NVMe with Heatsink for PS5

Designed for tech enthusiasts, hardcore gamers and heavy-workload professionals who want blazing fast speed. The integrated heatsink disperses heat to maintain speed, power, efficiency and thermal control, preventing downtime overheating on consoles and PCs. For console gaming, compatible only with PlayStation 5. Sequential read/write speeds up to 7,450/6,900 MB/s

See all Q&A for this product

What is the warranty on this?

Dbag:

Samsung stands behind the quality and performance of every 990 PRO with heatsink SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

- Samsung Memory

2 years, 4 months ago

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Samsung

Samsung - 77 Class S89C OLED 4K UHD Smart Tizen TV

Prepare to be captivated. Whether you prefer dramatic thrillers or fantasy football, lose yourself in the viewing adventure with a contrast rich picture. Let your picture do the talking with the sleek and thin Laser Slim design. You~ll see pure blacks, bright whites and dramatic color, while the audio pulls you into the action thanks to Dolby Atmos built in and Object Tracking Sound Lite. The Samsung OLED experience doesn~t stop there shifting adventures is a breeze with access to the latest Smart TV apps and Samsung Gaming Hub.

Is this back lit or edge lit?

Best Answer

Flatlander - OLED (Organic Light-Emitting Diode) panels have self-lit pixels. This allows the TV to control the colors of individual pixels to create life-like colors. It also allows the TV to turn individual pixels on and off to create perfect blacks for incredible contrast when viewing HDR content.
~ Samsung Specialist

2 years, 4 months ago

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Samsung

Samsung - 55" Class The Frame QLED 4K UHD Smart Tizen TV (2022)

Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.

Have the options for matting pictures increased and or changed since the 2019 version? Also the 6gb storage - how many pics in general (lowest detail would that be? Hoping my upgrade comes with better color choices and more storage! Thanks!

Chipmunk - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist

2 years, 4 months ago

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Samsung

Samsung - 65" Class Q70C QLED 4K UHD Smart Tizen TV (2023)

Life can be beautiful. Don~t wait for life to show you a view worth remembering. Make your escape with 4K upscaling, impressive color volume and a mind-blowing, slim design. Enjoy content in ultra-high definition as everything is transformed into 4K resolution by the Quantum Processor. But the experience goes beyond delivering vivid contrast and 100% color volume*.

Do this tv have built in fire stick

Kat - While Samsung TVs do not have Fire Sticks built in, they do come with a built-in App Store that allows you to choose and download from hundreds of available apps.
~ Samsung Specialist

2 years, 4 months ago

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Samsung

Samsung - 1.2 cu. ft. Countertop Convection Microwave with PowerGrill - Black

The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.2 cu. ft. capacity. The Power Convection quickly circulates heat, delivering oven like results. Additionally, PowerGrill functions like a grill, allowing you to brown and crisp your food on the outside while maintaining tenderness inside.

The microwave started to produce a burning smell when using the convection option. The smell is of a burnt chemical. I have not used chemicals to clean it. Has there been issues with the microwave?

Hi Meg,

We take this concern very seriously and would like to do everything we can to help resolve this issue. Ensuring our customer's safety is our utmost concern.

Please see the model's user manual link below on page 39, if there's a burning smell on your microwave.
https://downloadcenter.samsung.com/content/UM/202309/20230915153033619/O_DE68-04367A-06_IB_FULL_MC12J8035CT_AA_EN_230831.pdf

If you are still smelling an unusual odor after following the steps, we highly suggest contacting us directly.

Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1146835432, which will help our team pull up your information.

^Rainly

2 years, 4 months ago

Posted by:

Samsung

Samsung - 65" Class S95C OLED 4K UHD Smart Tizen TV (2023)

Steal the show with the bold contrast, dramatic sound, and vibrant colors of Samsung OLED. Samsung~s Infinity One Design is sleek, slim and impossibly thin. Imagination becomes reality with the infinite amount of dramatic detail made possible by self-illuminating pixels. Sit back and be mesmerized as your content is transformed to 4K. Priority Order

Can the one connect be mounted to the back of the tv? If the one connect is attached to the tv, is there a minimum distance the tv needs to be from the wall? Is there a guide to using and installing the once connect box?

AB - The Slim Attachable One Connect Box can be attached to the S95C TV's stand, not the TV itself. Once installed, please ensure you maintain a distance of at least 4 inches between the TV and One Connect Box with other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in problems caused by an increase in its internal temperature.
~ Samsung Specialist

2 years, 4 months ago

Posted by:

Samsung

Samsung - SWA-9500S/ZA 2.0.2 Channel Wireless Rear Speaker Kit, Dolby Atmos/DTS:X - Black

Wrapped in sound, not wires

See all Q&A for this product

Can l use 9500S speakers with my Q800C sound bar? Thanks

Hello JohnG! Yes the SWA-9500S Rear Kit is compatible with the HW-Q800C soundbar.

~Samsung Solutions

2 years, 4 months ago

Posted by:

Samsung