Hello there,
Thank you for letting us know about the ice maker. Let us go ahead and help.
If your ice maker is making too much ice, here is a guide to help you. Please match the type of ice maker you have based on the option provided. Kindly click on the embedded word.
Samsung ice maker makes too much ice
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146751393) to help our team pull up your information.
Have a great day.
^Camille