Samsung
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- Answer Count74279
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- First AnswerApril 24, 2013
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Samsung - HW-B550 2.1ch Soundbar with Dolby Audio / DTS Virtual:X - Black
Dolby Audio creates realistic 3D sound by projecting it from all around you, including from above, while DTS Virtual: X expands your listening experience without having to add extra speakers. Boost the bass with a touch of a button. Experience the intensity of action movies with the powerful bass coming from the included subwoofer. .Enjoy optimized audio with enhanced voice clarity on all your favorite video content.
The sound is out of sinc with the picture. How can I fix this ?
Hi Brian! If the video on the TV and audio from the HW-B550 Soundbar are not synchronized, press the SOUND CONTROL button on the soundbar remote, until you see AUDIO SYNC on the display. You can then set the audio delay between 0~300 milliseconds by using the Up/Down buttons. You can also try the below to minimize the delay: 1) Connect the source directly to the Soundbar’s HDMI input, then connect the Soundbar to the HDMI ARC input on the TV. 2) On the TV, set the Sound Delay level to 0. Home > Settings > Sound > Expert Settings > Digital Output Audio Delay: “0” 3) Change the audio format to PCM on both the source device and the TV. Please also make sure you are running the latest firmware update which includes improved connectivity. You can update your firmware by Auto Update, using the SmartThings app, or by using a USB device. Connecting your soundbar to a TV through HDMI will provide the best audio and user experience, often eliminating any connection or delay issues you may be experiencing. Should you need further assistance with this issue or have any questions about features or operation. Please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week, LiveChat on Samsung.com
~Samsung Solutions
~Samsung Solutions
2 years, 7 months ago
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Samsung
Samsung - HW-S60B 5.0ch All in One Soundbar with Wireless Dolby Atmos - Black
Enjoy room filling sound in an all in one design. Hear Dolby Atmos sound from above and around without requiring HDMI cables. Perfectly synchronized TV and soundbar sound brings a new level of immersion. Don't miss a word, thanks to a built in center speaker. Plus, play your favorite songs with Alexa built in.
Is it compatible with Samsung - M80C 32" Smart Tizen 4K UHD Monitor with Streaming TV?
Hi Blue! Yes you can connect the HW-S60B soundbar to the 32" M80C monitor via Wi-Fi or Bluetooth wireless connections. ~ Samsung Solutions
2 years, 7 months ago
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Posted by:
Samsung
Samsung Mega Capacity 4-Door French Door Counter Depth refrigerator with 25 cu. ft. comes with four types of ice and modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice ~ cubed or Ice Bites while the external dispenser offers two additional ice options, curved and crushed.
Is the ice dispenser in the door supposed to have a funnel on it to contain the ice as it dispenses? When we’re using it the ice gets everywhere and it looks like something is missing.
Hi Jack,
Yes, the funnel is part of the ice/water dispenser chute. It isn't an attachment/accessory that can be placed or removed in place.
Holding the glass too far away from the dispenser chute could cause ice to spray over the glass's side. It's best to hold the glass about an inch away from the dispenser chute to prevent ice from dispersing. If the glass's mouth is too small, ice may also spray over the glass's side. Utilize a cup or glass with a broader mouth to catch the ice.
Leo
Yes, the funnel is part of the ice/water dispenser chute. It isn't an attachment/accessory that can be placed or removed in place.
Holding the glass too far away from the dispenser chute could cause ice to spray over the glass's side. It's best to hold the glass about an inch away from the dispenser chute to prevent ice from dispersing. If the glass's mouth is too small, ice may also spray over the glass's side. Utilize a cup or glass with a broader mouth to catch the ice.
Leo
2 years, 7 months ago
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Posted by:
Samsung
Samsung - Q-Series 9.1.4ch Wireless True Dolby Atmos Soundbar with Q-Symphony and Rear Speakers - Titan Black
Audio quality is a question of fidelity. How faithful is your sound? This Samsung HW-Q960C soundbar sets the standard high with cutting edge features and channel after channel of next level sound immersion for an audio experience that's truly distinctive.
Did Samsung design this sound bar to fit onto their tv stands and beneath the TV? In other words, will this model fit onto a stand for an 85” QN90C? Seems like there is just enough room (2.4” H). If so, Samsung should market this as a feature…
HI ESquared! The 85” QN90C stand does provide you with a clearance of 2.4”, this will allow you to place the HW-Q930C soundbar, which has the height of 2.4” directly underneath your TV! ~ Samsung Solutions
2 years, 7 months ago
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Posted by:
Samsung
Samsung - 32" Class Q60C QLED 4K UHD Smart Tizen TV (2023)
This lean, mean 4K machine is primed for your leap into Quantum Dot technology~and a bold new world of color and contrast. Take your entire viewing experience to the next level with the elevated audio and astounding picture quality of Samsung QLED. Not only will you see your TV shows and movies instantly transformed into 4K, but you~ll also take in a billion shades of unwavering color. Beyond amazing visuals, you~ll be drawn in by 3D surround sound that moves with the action.
Can you connect external audio devices via a wired (HDMI, Optical) or wireless (Bluetooth, Wi-Fi) connection and still use the internal speakers?
jusbob - The Q60C TV features Q-Symphony; if your TV is paired with a compatible Q- or S-Series Samsung Soundbar via HDMI, Optical, or Wi-Fi, your TV speakers will synchronize with the soundbar for simultaneous audio.
~ Samsung Specialist
~ Samsung Specialist
2 years, 7 months ago
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Samsung
Samsung - 75 Class Q80C QLED 4K UHD Smart Tizen TV (2023)
Don~t settle for basic. Punch up the contrast with super-precise LEDs and elevate the ordinary to something more impressive. Direct Full Array and Dolby Atmos technology headline Samsung QLED~s refined audio/visual experience
What size screws should I use to attach the TV to a wall mount? In other words, what length and diameter screws fit into the back of the TV? Thank you!
Montana - When mounting the 75" Q80C, you'll need 4x M8 screws with 17-19mm length and 1.25mm pitch.
~ Samsung Specialist
~ Samsung Specialist
2 years, 7 months ago
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Posted by:
Samsung
Samsung - 85" Class QN90C Series Neo QLED 4K UHD Smart Tizen TV (2023)
Some TVs just have it. They make everything look good~even hard stuff like 4K upscaling, weird viewing angles and daytime sports. Among the gifted their talents still shine bright. But when it~s Samsung Neo QLED 4K we~re talking about, there~s no need to be jealous. Because~thanks to its brilliant picture, dynamic audio and stellar design~it~ll make you look good, too.
does this tv have pip?
jake - PiP (Picture in Picture) capability is available by using our Multi View feature. With Multi View, you can view media from different sources, such as an app, Blu-ray player, or game console, on the main screen while also mirroring your phone to the smaller screen. When using PiP, you can select the position of the smaller screen when it’s displayed on the main screen. You can also choose the top left and top right corners or the bottom left and bottom right corners for the smaller screen. If you don’t like where you placed the smaller screen, you can always change it later.
~ Samsung Specialist
~ Samsung Specialist
2 years, 7 months ago
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Posted by:
Samsung
Samsung - 77" Class S90C OLED 4K UHD Smart Tizen TV (2023)
Prepare to be captivated. Whether you prefer dramatic thrillers or fantasy football, lose yourself in the viewing adventure w ith a contrast rich picture. Let your picture do the talking with the sleek and thin LaserSlim design. You~ll see pure blacks, bright whites and dramatic color, while the audio pulls you into the action thanks to Dolby Atmos built in and Object Tracking Sound Lite. The Samsung OLED experience doesn~t stop there shifting adventures is a breeze with access to the latest Smart TV apps and Samsung Gaming Hub. ~ ~High speed internet connection, additional gaming service subscriptions and compatible controller required.
I was going to buy this TV last Friday before I went on vacation and just waited to do it till today and the price had gone up $400? Why would the price go up during the Presidents' Day sale? How do I get that original price back, is that even possible?
Hi Kyle - For more information regarding pricing, please directly contact or visit your local Best Buy.
~ Samsung Specialist
~ Samsung Specialist
2 years, 7 months ago
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Posted by:
Samsung
Samsung~s new Smart Dryer has integrated Wi-Fi that allows you to remotely start or stop your cycle, schedule laundry on your time, receive end-of-cycle alerts and more, right from your smartphone. Sensor Dry automatically optimizes the time and temperature of your drying cycle to help prevent overdrying.
Can I use a storage bin the washer/ sits on top of
Hi Will,
Understanding how to properly install the pedestal is essential to having a smooth operating washer and dryer. Let's get the information you need to help ensure you can have the pedestal properly installed.
The link below will give you more details on how the pedestal should be installed and what to take into consideration when having a pedestal. Get more information by checking the hyperlinks and watching the video.
How to install your Samsung washer and dryer pedestals:
https://www.samsung.com/us/support/answer/ANS00033270/
Should you need more assistance with the washer or dryer, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146848318) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Understanding how to properly install the pedestal is essential to having a smooth operating washer and dryer. Let's get the information you need to help ensure you can have the pedestal properly installed.
The link below will give you more details on how the pedestal should be installed and what to take into consideration when having a pedestal. Get more information by checking the hyperlinks and watching the video.
How to install your Samsung washer and dryer pedestals:
https://www.samsung.com/us/support/answer/ANS00033270/
Should you need more assistance with the washer or dryer, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146848318) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
2 years, 7 months ago
by
Posted by:
Samsung
Samsung - 1.9 Cu. Ft. Countertop Microwave for Built-In Applications with Sensor Cook - Black Stainless Steel
This Samsung Microwave has been designed for built-in applications when paired with its matching trim kit (MA-TK8020TG). It's large 1.9 cu. ft. capacity, will accommodate even your largest dishes. Sensor Cook technology allows you to automatically adjust cooking time for optimal results. Additionally, the Ceramic Enamel Interior provides a durable, scratch resistant and easy to clean interior, making everyday maintenance simple.Countertop version is also available, model MS19M8000AG.
will this fit into a 24 inch cabinet?
Greetings,
This microwave will fit as long as the proper dimension requirement is met. The microwave has a width of 23 5/8 inches, a height of 13 9/32 inches, and a depth of 18 7/16 inches. You can check the link below and see page 2 (Microwave product dimensions) for reference.
Product Specifications:
https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/countertop/pdp/ms19m8020tg-aa/pdf/MS19M8020T_MA-TK8020T.pdf
Have a great day,
-Ernest-
This microwave will fit as long as the proper dimension requirement is met. The microwave has a width of 23 5/8 inches, a height of 13 9/32 inches, and a depth of 18 7/16 inches. You can check the link below and see page 2 (Microwave product dimensions) for reference.
Product Specifications:
https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/countertop/pdp/ms19m8020tg-aa/pdf/MS19M8020T_MA-TK8020T.pdf
Have a great day,
-Ernest-
2 years, 7 months ago
by
Posted by:
Samsung