Samsung
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- Answer Count73000
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- First AnswerApril 24, 2013
- Last AnswerJuly 14, 2026
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Samsung - 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023)
See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.
Is this comparible with Hue Sync Tv app?
Hi AllisonH,
If you are looking to control your Smart Home through your TV, I recommend the CU8000 TV series and above, which has SmartThings, allowing you to manage your Smart Home. It will automatically detect, connect, and intuitively control your compatible devices from your TV.
~Samsung Advisor
If you are looking to control your Smart Home through your TV, I recommend the CU8000 TV series and above, which has SmartThings, allowing you to manage your Smart Home. It will automatically detect, connect, and intuitively control your compatible devices from your TV.
~Samsung Advisor
2 years, 7 months ago
by
Posted by:
Samsung
Samsung - HW-S60B 5.0ch All in One Soundbar with Wireless Dolby Atmos - Black
Enjoy room filling sound in an all in one design. Hear Dolby Atmos sound from above and around without requiring HDMI cables. Perfectly synchronized TV and soundbar sound brings a new level of immersion. Don't miss a word, thanks to a built in center speaker. Plus, play your favorite songs with Alexa built in.
What is the difference between the model HWS50B and the model HWS60B Samsung soundbar?
Hi Patrick,
The HW-S60B Soundbar is a 5.0 Channel Soundbar that supports Wi-Fi allowing you to use SmartThings to control your Soundbar. The HW-S60B Soundbar also supports Dolby Atmos, and Dolby Atmos over Wi-Fi with select Samsung TVs.
The HW-S50B Soundbar is a 3.0 Channel System that does not support Wi-Fi for Soundbar control or connecting to a TV and it does not support Dolby Atmos content.
They both will be compatible with the SWA-9200S Wireless Rear Speaker Kit and the SWA-W510 Wireless Subwoofer.
~Samsung Solutions
The HW-S60B Soundbar is a 5.0 Channel Soundbar that supports Wi-Fi allowing you to use SmartThings to control your Soundbar. The HW-S60B Soundbar also supports Dolby Atmos, and Dolby Atmos over Wi-Fi with select Samsung TVs.
The HW-S50B Soundbar is a 3.0 Channel System that does not support Wi-Fi for Soundbar control or connecting to a TV and it does not support Dolby Atmos content.
They both will be compatible with the SWA-9200S Wireless Rear Speaker Kit and the SWA-W510 Wireless Subwoofer.
~Samsung Solutions
2 years, 7 months ago
by
Posted by:
Samsung
Samsung - 75" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)
See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.
Does this tv include a paper wall mount template?
Samsung - HW-S60B 5.0ch All in One Soundbar with Wireless Dolby Atmos - Black
Enjoy room filling sound in an all in one design. Hear Dolby Atmos sound from above and around without requiring HDMI cables. Perfectly synchronized TV and soundbar sound brings a new level of immersion. Don't miss a word, thanks to a built in center speaker. Plus, play your favorite songs with Alexa built in.
Is this soundbar compatible with QN65QN90BA TV.
Hi CindyEllen,
The HW-S60B Soundbar will work with the 65QN90 TV using HDMI ARC, Digital Optical or Bluetooth. We do recommend using the provided HDMI cable as this will offer the best audio and user experience available.
~Samsung Solutions
The HW-S60B Soundbar will work with the 65QN90 TV using HDMI ARC, Digital Optical or Bluetooth. We do recommend using the provided HDMI cable as this will offer the best audio and user experience available.
~Samsung Solutions
2 years, 7 months ago
by
Posted by:
Samsung
Samsung - A series | 2.1.ch Dolby & DTS | Soundbar - Titan Black
Elevate your audio experience with high-quality optimized sound. *Requires a Bluetooth compatible TV.
Samsung - Q-Series 9.1.4ch Wireless True Dolby Atmos Soundbar with Q-Symphony and Rear Speakers - Titan Black
Audio quality is a question of fidelity. How faithful is your sound? This Samsung HW-Q960C soundbar sets the standard high with cutting edge features and channel after channel of next level sound immersion for an audio experience that's truly distinctive.
What size screw fits the hole on the back of the surrounds? I am trying to secure them to the stands I have.
Samsung - Q-series 11.1.4 ch. Wireless Dolby Atmos Soundbar + Rear Speakers w/ Q-Symphony - Titan Black
All the sounds. All the feels. Experience our greatest of all time -level audio synchronized to your TV~s sound and customized to your living space~no wires attached
Are there or is there any way to purchase additional compatible rear speakers for the HW-Q990C?
Hello RF,
The HW-Q990C Soundbar is exclusively compatible with the included wireless rear speakers. There are not any additional rear speakers that can be connected to this Soundbar system.
~Samsung Solutions
The HW-Q990C Soundbar is exclusively compatible with the included wireless rear speakers. There are not any additional rear speakers that can be connected to this Soundbar system.
~Samsung Solutions
2 years, 7 months ago
by
Posted by:
Samsung
Samsung - Q series 5.1.2ch Wireless Dolby Atmos Soundbar w/ Q Symphony - Titan Black
Hear everything you see on a whole different level with this soundbar.
How does it compare to 990c ?
Hi Frank,
The HW-Q750C Soundbar is a 5.1.2 Channel Dolby Atmos Soundbar System.
The HW-Q990C Soundbar is a 11.1.4 Channel Dolby Atmos Soundbar System.
Where the HW-Q750C Soundbar has rear speakers, they do need to be plugged in to the wall for power and to a central wireless transmitter using provided speaker cables.
The HW-Q990C Soundbar has rear speakers that only need to be plugged in to he wall for power.
The overall Surround Sound and experience will be more cinema-like with the HW-Q990C considering you receive an additional 6 channels and 2 more Atmos channels.
Consider going to your local Best Buy location to hear examples of these Soundbars.
~Samsung Solutions
The HW-Q750C Soundbar is a 5.1.2 Channel Dolby Atmos Soundbar System.
The HW-Q990C Soundbar is a 11.1.4 Channel Dolby Atmos Soundbar System.
Where the HW-Q750C Soundbar has rear speakers, they do need to be plugged in to the wall for power and to a central wireless transmitter using provided speaker cables.
The HW-Q990C Soundbar has rear speakers that only need to be plugged in to he wall for power.
The overall Surround Sound and experience will be more cinema-like with the HW-Q990C considering you receive an additional 6 channels and 2 more Atmos channels.
Consider going to your local Best Buy location to hear examples of these Soundbars.
~Samsung Solutions
2 years, 7 months ago
by
Posted by:
Samsung
Samsung - 55" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023)
One screen. All the things. With effortless performance, crowd-pleasing features and great value, you can bring home a winner~and feel like a million bucks. Watch your favorite movies and TV shows in captivating 4K resolution as the Crystal Processor automatically transforms every frame. Picture quality is improved as colors, contrast, and motion are analyzed and adjusted as you watch.
Samsung - Q series 5.1.2ch Wireless Dolby Atmos Soundbar w/ Q Symphony - Titan Black
Hear everything you see on a whole different level with this soundbar.
I just bought this yesterday, but there is no sound through the rear speaker or subwoofer, even though both of them are connected to the soundbar (both of them have solid blue lights). How do you fix this issues?
Hi Epsy,
There are a few steps you can take to troubleshoot your Soundbar.
First make sure that your Soundbar has the latest firmware as we do release software throughout the year. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-Q750C under Q Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Then try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
Should you have any questions, or need any other help with settings or features, please contact Samsung Customer Service via
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for “Soundbars.”
2) LiveChat with an agent by clicking the ‘Support’ link on www.samsung.com
~Samsung Solutions
There are a few steps you can take to troubleshoot your Soundbar.
First make sure that your Soundbar has the latest firmware as we do release software throughout the year. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-Q750C under Q Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Then try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
Should you have any questions, or need any other help with settings or features, please contact Samsung Customer Service via
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for “Soundbars.”
2) LiveChat with an agent by clicking the ‘Support’ link on www.samsung.com
~Samsung Solutions
2 years, 7 months ago
by
Posted by:
Samsung