Samsung
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- Answer Count73027
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- First AnswerApril 24, 2013
- Last AnswerJuly 15, 2026
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Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
Do these filter out PFAS chemicals?
Hi Sach,
Samsung refrigerator water filter filters out up to 80% more contaminants than other leading private-label brands. With a Samsung filter, you can enjoy fresher and cleaner water without worrying about any issues related to water leakage.
Have a great day.
-John
Samsung refrigerator water filter filters out up to 80% more contaminants than other leading private-label brands. With a Samsung filter, you can enjoy fresher and cleaner water without worrying about any issues related to water leakage.
Have a great day.
-John
2 years, 8 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 6.0 cu. ft. Smart Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi - White Glass
The Bespoke Smart Front Control Slide-in Gas Range features a Smart Dial, Air Fry and Wi-Fi. Bespoke kitchen appliances are now available in three complementary colors to the Bespoke 4-Door Flex Refrigerator.
Samsung - AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Black Stainless Steel
A mundane chore like washing dishes is easier and more effective with a washing system that has dual wash arms and a spray jet that blasts water at high pressure, covering all angles to clean even the dirtiest dishes. To achieve improved drying performance the AutoRelease Door automatically opens at the end of the cycle to circulate air and dry dishes faster.
Samsung - 6.3 cu. ft. Smart Slide-in Electric Range with Air Fry and Convection - Stainless Steel
This smart Front Control Slide-in Range includes Air Fry, Convection & is fully Wi-fi connected and voice enabled, making it easy to create delicious meals for your family fast.
33" wide Smart Counter Depth 3-Door French Door Refrigerator with a modern look that blends seamlessly into your kitchen.
I have a problem where this refrigerator when plugged in will work. After a couple of minutes it turns off. When I open the refrigerator door all lights are off and fridge does not appear to be working. Will this refrigerator work without smart app?
Hi there,
We genuinely care for the refrigerator's betterment. Let's help you and get this resolved.
Yes, this fridge model works manually without the use of the SmartThings app.
The refrigerator should always be plugged into its own individual electrical outlet, which has a voltage rating that matches the voltage listed on the refrigerator's rating plate. This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a fire hazard.
Here's the link to get the diagnosis of the refrigerator lights not working correctly.
Refrigerator has no power:
https://www.samsung.com/us/support/troubleshooting/TSG01109708/
For added reference, I have shared the manual to learn more about the SmartThings app function. Please read pages 37-38 for more details.
Should you require assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146483818, to help our team pull up your information.
Have a great day!
^Chrystel
We genuinely care for the refrigerator's betterment. Let's help you and get this resolved.
Yes, this fridge model works manually without the use of the SmartThings app.
The refrigerator should always be plugged into its own individual electrical outlet, which has a voltage rating that matches the voltage listed on the refrigerator's rating plate. This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a fire hazard.
Here's the link to get the diagnosis of the refrigerator lights not working correctly.
Refrigerator has no power:
https://www.samsung.com/us/support/troubleshooting/TSG01109708/
For added reference, I have shared the manual to learn more about the SmartThings app function. Please read pages 37-38 for more details.
Should you require assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146483818, to help our team pull up your information.
Have a great day!
^Chrystel
2 years, 8 months ago
by
Posted by:
Samsung
Samsung's Family Hub side-by-side large capacity refrigerator is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
could i got free haul old refrigerator when i buy a new one
Dear Valued BestBuy Client,
To better assist you with this query, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
To better assist you with this query, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
2 years, 8 months ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Black Stainless Steel
Large capacity Smart Side-by-Side Refrigerator with In-Door Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen and a finish that withstands everyday smudges.
Hi, how often does the automatic ice maker dump ice? I was gone all day and came back, and there was only about 2 trays worth....is that normal?
Hi there,
I'll be happy to discuss this with you.
With this refrigerator model, if the ice is not consumed all at once, you must wait 8 hours before dispensing the first 4 to 6 cubes. This ensures that the ice bucket is filled with ice correctly.
Have a great day!
^Chrystel
I'll be happy to discuss this with you.
With this refrigerator model, if the ice is not consumed all at once, you must wait 8 hours before dispensing the first 4 to 6 cubes. This ensures that the ice bucket is filled with ice correctly.
Have a great day!
^Chrystel
2 years, 8 months ago
by
Posted by:
Samsung
Samsung - Jet 60 Pet Cordless Stick Vacuum - Rose Gold
The Samsung Jet 60 Pet Cordless Stick Vacuum features a lightweight and maneuverable design plus a removable battery for extended cleaning time up to 40 minutes. The mini motorized tool is perfect for cleaning up pet dander and allergens. Compatible with the Samsung Clean Station.
The brush attachment cracked of at tip of vacume??? I have had it less than 10 months? Cant put back together,as plastic snap in parts cracked!! Is there replacement parts, as this stick vacum was not cheap in price,but cheaply made!!
Hi Debra,
We all want to ensure that our cleaning appliances are in good shape. To help you check the availability and compatibility of your vacuum's brush attachment, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday.
Have a nice day.
^Aloe
We all want to ensure that our cleaning appliances are in good shape. To help you check the availability and compatibility of your vacuum's brush attachment, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday.
Have a nice day.
^Aloe
2 years, 8 months ago
by
Posted by:
Samsung
Samsung - 43" Class TU690T Crystal UHD 4K Smart Tizen TV (2022)
See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.
Samsung - 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023)
See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.
Is this tv good for Playstation 5?
hi Andres4,
Yes, the TU690T is a great option for PlayStation 5 as it has 2 HDMI ports that each support HDR10+ and Auto Low Latency Mode (ALLM/Auto Game Mode). The “HDMI In 2” port further supports eARC.
However, if you are looking to game at 4K@120fps (FRL), take a look at our 85” CU8000 Series and above.
~Samsung Advisor
~Samsung Advisor
Yes, the TU690T is a great option for PlayStation 5 as it has 2 HDMI ports that each support HDR10+ and Auto Low Latency Mode (ALLM/Auto Game Mode). The “HDMI In 2” port further supports eARC.
However, if you are looking to game at 4K@120fps (FRL), take a look at our 85” CU8000 Series and above.
~Samsung Advisor
~Samsung Advisor
2 years, 8 months ago
by
Posted by:
Samsung