Hi there,
We appreciate the need to have enough ice on a daily basis. Let us help you improve the Ice production of your fridge.
Below is a link to help you improve your ice maker. Select the topic that best describes your experience, follow the steps, hyperlinks within, and instructional videos, if any.
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1149030334) to help our team gather your information.
Have a great day.
^Charles