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- Answer Count73235
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- First AnswerApril 24, 2013
- Last AnswerJuly 24, 2026
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Samsung - 75" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
What is refresh rate of this TV?
The 75" Frame TV features Motion Rate 240 (120Hz Refresh).
~ Samsung Specialist
~ Samsung Specialist
3 years, 1 month ago
by
Posted by:
Samsung
Samsung - 75" Class Q60C QLED 4K UHD Smart Tizen TV (2023)
This lean, mean 4K machine is primed for your leap into Quantum Dot technology~and a bold new world of color and contrast. Take your entire viewing experience to the next level with the elevated audio and astounding picture quality of Samsung QLED. Not only will you see your TV shows and movies instantly transformed into 4K, but you~ll also take in a billion shades of unwavering color. Beyond amazing visuals, you~ll be drawn in by 3D surround sound that moves with the action.
Does the TV have art capabilities?
While Art Mode is exclusive to The Frame TV, the Q60C features Ambient Mode which offers customizable themes, colors, and photo options. Instead of seeing a blank background when your TV is turned off, you can enhance your screen with landscape images, artwork, and unique scenes. Your own photos can be turned into backgrounds as well with the My Album feature. Ambient Mode can be accessed directly on your TV or with the SmartThings app on your phone or tablet.
~ Samsung Specialist
~ Samsung Specialist
3 years, 1 month ago
by
Posted by:
Samsung
Samsung~s Wine Cooler is beautifully designed, with a 51-bottle storage capacity. So go ahead and get your favorite red, white or sparkling beverage, they~ll all be kept at the optimal temperature, ready for your next toast.
This says it is for built-in, but can I use it as a freestanding wine cooler?
Hi there,
Yes, you can use it as a freestanding wine cooler.
Have a great day.
Melardo
Yes, you can use it as a freestanding wine cooler.
Have a great day.
Melardo
3 years, 1 month ago
by
Posted by:
Samsung
Samsung~s large 4.0 cu. ft. capacity Top Load Washer is equipped with our ActiveWave Agitator that is designed to reduce noise, vibration, and tangling while delivering powerful cleaning and also features a premium Soft-Close Lid that closes safely, gently and quietly
Can I mount the dryer on top of the washing machine?
Hello Ignacio,
No, this model is only designed for a side-by-side installation with compatible dryer models such as; DVE41A3000W and DVG41A3000W.
For reference, turn to page 1 of the specification sheet for the compatible dryer models and page 2 for the installation specification:
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerator-exclusive/2021_WA40A3005AW_V3.pdf
Have a great day.
-John
No, this model is only designed for a side-by-side installation with compatible dryer models such as; DVE41A3000W and DVG41A3000W.
For reference, turn to page 1 of the specification sheet for the compatible dryer models and page 2 for the installation specification:
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerator-exclusive/2021_WA40A3005AW_V3.pdf
Have a great day.
-John
3 years, 1 month ago
by
Posted by:
Samsung
Cook two dishes at different temperatures with Samsung~s Flex Duo Freestanding Gas Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Our stainless steel design completely covers all cooktop and backguard surfaces. Upgraded technology makes cooking simple and fun.
Where do you get special covers for the stove top to help keep it easily clean?
Hello there,
We would love to assist you with the special cover for a stovetop.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1145867746 to help our team pull up your information when you message us.
Have a great day.
^Aloe
We would love to assist you with the special cover for a stovetop.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1145867746 to help our team pull up your information when you message us.
Have a great day.
^Aloe
3 years, 1 month ago
by
Posted by:
Samsung
Designed for tech enthusiasts, hardcore gamers and heavy-workload professionals who want blazing fast speed. The integrated heatsink disperses heat to maintain speed, power, efficiency and thermal control, preventing downtime overheating on consoles and PCs. For console gaming, compatible only with PlayStation 5. Sequential read/write speeds up to 7,450/6,900 MB/s
Will this fit in my MSI stealth 17.3 inch laptop?
Gavin:
The 990 PRO with Heatsink is compatible with your MSI Stealth laptop. With its slim size, 990 PRO with Heatsink is a perfect fit for PlayStation 5, desktops and laptops that meet the PCI-SIG D8 standard.
- Samsung Memory
The 990 PRO with Heatsink is compatible with your MSI Stealth laptop. With its slim size, 990 PRO with Heatsink is a perfect fit for PlayStation 5, desktops and laptops that meet the PCI-SIG D8 standard.
- Samsung Memory
3 years, 1 month ago
by
Posted by:
Samsung
Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
Heavy-duty StormWash is beautifully designed with a flat handle and has powerful rotating spray jets that clean at every angle for tough-to-reach spots. Take advantage of silent washes for a quieter kitchen at 48dBA sound level. The AutoRelease door automatically opens to circulate air and improve drying performance, while the third rack provides additional loading capacity.
1 Day of use in a new home and dishwasher already giving OC error code and won't drain completely. Drain connections look good.What could be the issue/problem?
Pedro, an OC or over-level water error means The dishwasher has more water than it should have. This frequently has a tight connection to a drain problem.
Here are simple steps on what we can do if you see an OC code in your dishwasher:
1. Examine the sink's drain connection for the dishwasher.
2. Inspect the drain hose.
3. Water should be running in the sink to which the dishwasher is attached.
4. Clean the tub's filter, drain, and sump.
Please check this link for reference; click OC/oE code: Over-level water error: https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Or you can also turn to page 30 of the user manual under Information Codes:
https://downloadcenter.samsung.com/content/UM/202305/20230502152700845/UM_DW7000KM_DW80T5040_DD81-02025D-01_EN_FR_ES_220825.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145866718) to help our team pull up your information when you message us.
Have a great day.
-John
Here are simple steps on what we can do if you see an OC code in your dishwasher:
1. Examine the sink's drain connection for the dishwasher.
2. Inspect the drain hose.
3. Water should be running in the sink to which the dishwasher is attached.
4. Clean the tub's filter, drain, and sump.
Please check this link for reference; click OC/oE code: Over-level water error: https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Or you can also turn to page 30 of the user manual under Information Codes:
https://downloadcenter.samsung.com/content/UM/202305/20230502152700845/UM_DW7000KM_DW80T5040_DD81-02025D-01_EN_FR_ES_220825.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145866718) to help our team pull up your information when you message us.
Have a great day.
-John
3 years, 1 month ago
by
Posted by:
Samsung
Samsung - HW-Q990B 11.1.4ch Soundbar with Wireless Dolby Atmos / DTS:X and Rear Speakers - Black
Keep your setup sleek and elegant without the clutter of wires. Enjoy enveloping sound with 11 channels, 1 subwoofer and 4 up-firing channels. Perfectly synchronized audio uses every speaker in compatible Samsung TV and soundbars. Get room filling sound designed specifically for your space.
How many watts is the subwoofer
Hi EwA,
The HW-Q990B Soundbar has a total of 656W.
~Samsung Solutions
The HW-Q990B Soundbar has a total of 656W.
~Samsung Solutions
3 years, 1 month ago
by
Posted by:
Samsung
Samsung - 58 Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)
True-to-life color. Effortless connectivity. Dazzling 4K value. Samsung Crystal UHD is worth a look (and more). Effortlessly access TV shows, movies and ambient content using the Samsung Smart Hub, or find a range of great games on the Samsung Gaming Hub.* Enjoy content even more clear than it was created as its upgraded to 4K resolution
Does it have Bluetooth ?
Hi MRW,
Yes, the CU7000 TV is Bluetooth-enabled.
~Samsung Advisor
Yes, the CU7000 TV is Bluetooth-enabled.
~Samsung Advisor
3 years, 1 month ago
by
Posted by:
Samsung
Samsung - 50 Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)
True-to-life color. Effortless connectivity. Dazzling 4K value. Samsung Crystal UHD is worth a look (and more). Effortlessly access TV shows, movies and ambient content using the Samsung Smart Hub, or find a range of great games on the Samsung Gaming Hub.* Enjoy content even more clear than it was created as its upgraded to 4K resolution
My tv screen is black with no picture. Just opened the box today. Do I need to do something other then plug it in ??
Hi, screen,
If your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue:
1. Press the Home button on the remote.
If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal.
If the menu does not appear, the TV may be having power issues.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).
2. Confirm that the TV is set to the same source as the external device.
For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1.
If the TV is set to the correct source, but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced.
After reconnecting the external device, please turn it off and back on.
3. Test the HDMI cable.
Some TVs have an HDMI cable test. Some models only have this test after a software update, and older models do not. If your model does not have this test or is not connected by HDMI, skip to the next step.
The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords.
To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test.
If the test says the cable is bad, replace the cable. Service is not required.
4. Test different external devices.
The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port.
If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.
The TV will need service if the issue persists after these steps. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
If your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue:
1. Press the Home button on the remote.
If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal.
If the menu does not appear, the TV may be having power issues.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).
2. Confirm that the TV is set to the same source as the external device.
For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1.
If the TV is set to the correct source, but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced.
After reconnecting the external device, please turn it off and back on.
3. Test the HDMI cable.
Some TVs have an HDMI cable test. Some models only have this test after a software update, and older models do not. If your model does not have this test or is not connected by HDMI, skip to the next step.
The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords.
To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test.
If the test says the cable is bad, replace the cable. Service is not required.
4. Test different external devices.
The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port.
If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.
The TV will need service if the issue persists after these steps. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
3 years, 1 month ago
by
Posted by:
Samsung