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- Answer Count73235
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- First AnswerApril 24, 2013
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Samsung - HW-Q600B 3.1.2ch Soundbar with Dolby Atmos / DTS:X - Black
Step up your audio game with the Samsung Q600B soundbar, with realistic 3D audio thanks to Dolby Atmos DTS:X. Enjoy sound projecting all around you, including from above. With Adaptive Sound, enjoy your favorite video games and sporting events like never before. It~s the perfect way to level up your entertainment.
I set up my sound bar with an optical cable, and about every 30 seconds the volume automatically jumps to 30, I turn it back to what I want and does it again 30 seconds later. Upsetting. Also, how do I have my tv remote control the sound?
Hi Andy,
Follow the steps below on setting up your TV remote when using your Soundbar on Optical.
1) Use the TV remote to navigate to Settings, select Sound, and then select Sound Output on your Samsung TV.
2) Select your Samsung soundbar, and then select Close. Now you can use your TV remote to adjust volume and mute the soundbar. The soundbar should also turn on and off with the TV.
Other manufacturers’ remotes may have to be enabled on your soundbar. First, turn Off the Soundbar. Once powered off, push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”. Please also make sure your speaker settings on the TV are set to External Speaker.
I would also check to make sure that your Soundbar is up to date. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-Q600B under Q Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
If your problem persists then try a hard reset. With the Soundbar on, press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset.
Follow the steps below on setting up your TV remote when using your Soundbar on Optical.
1) Use the TV remote to navigate to Settings, select Sound, and then select Sound Output on your Samsung TV.
2) Select your Samsung soundbar, and then select Close. Now you can use your TV remote to adjust volume and mute the soundbar. The soundbar should also turn on and off with the TV.
Other manufacturers’ remotes may have to be enabled on your soundbar. First, turn Off the Soundbar. Once powered off, push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”. Please also make sure your speaker settings on the TV are set to External Speaker.
I would also check to make sure that your Soundbar is up to date. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-Q600B under Q Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
If your problem persists then try a hard reset. With the Soundbar on, press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset.
3 years, 1 month ago
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Posted by:
Samsung
Samsung - HW-Q60B 3.1ch Soundbar with Dolby Audio / DTX Virtual:X - Black
Dolby Atmos creates realistic 3D sound by projecting it from all around you, including from above, while DTS Virtual: X expands your listening experience without having to add extra speakers. Enjoy a cinematic audio experience, with 3 channels, 1 subwoofer and 2 up-firing channels combined to put you at the center of the action.
Does it allow you to turn up the voices, and turn down the background music.
Hi Andromeda,
Using the provided Soundbar remote you will press the CH LEVEL button to adjust the CENTER LEVEL of your Soundbar. This will increase the overall volume of the dialogue improving your experience.
~Samsung Solutions
Using the provided Soundbar remote you will press the CH LEVEL button to adjust the CENTER LEVEL of your Soundbar. This will increase the overall volume of the dialogue improving your experience.
~Samsung Solutions
3 years, 1 month ago
by
Posted by:
Samsung
Enjoy room filling sound in an all in one design. Experience captivating 3D audio with Dolby Digital 5.1 capable and DTS Virtual :X. Perfectly synchronized TV and soundbar sound brings a new level of immersion. Plus, don't miss a word, thanks to a built in center speaker.
Can I use a Soundbar Mount Sound Bar TV Bracket for Mounting Under TV
Hi Joey,
The HW-S50B Soundbar can be mounted using a under TV bracket. The Soundbar itself weighs roughly 5.3lbs, make sure that your bracket can hold more than that and you are all set.
~Samsung Solutions
The HW-S50B Soundbar can be mounted using a under TV bracket. The Soundbar itself weighs roughly 5.3lbs, make sure that your bracket can hold more than that and you are all set.
~Samsung Solutions
3 years, 1 month ago
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Posted by:
Samsung
Listen to your favorite music anywhere with this Samsung outdoor soundbar. The weather-resistant, water-resistant and dust-resistant design offers dependable durability, while the built-in woofer has a 210W output for powerful sound reproduction. This Samsung outdoor soundbar features Bluetooth and Wi-Fi connectivity for smooth audio streaming, and Alexa support enables easy hands-free operation.
Can this soundbar be mounted to the ceiling? That is the best option for my outdoor application. I'm guessing I may unfortunately need to rig something up myself.
Hi James,
The Terrace Soundbar comes with the mount that works with the unit. It is meant to be mounted to the bottom of the TV itself using the bottom two mounting holes.
~Samsung Solutions
The Terrace Soundbar comes with the mount that works with the unit. It is meant to be mounted to the bottom of the TV itself using the bottom two mounting holes.
~Samsung Solutions
3 years, 1 month ago
by
Posted by:
Samsung
Samsung - HW-B650/ZA 3.1 Channel Soundbar with Wireless Subwoofer, Dolby 5.1 / DTS Virtual:X - Black
Dolby Atmos creates realistic 3D sound by projecting it from all around you, including from above, while DTS Virtual: X expands your listening experience without having to add extra speakers. Boost the bass with a touch of a button. The built-in center speaker delivers enhanced dialogue so you won't miss a word. Experience the intensity of action movies with the powerful bass coming from the included subwoofer. Enjoy optimized audio with enhanced voice clarity on all your favorite video content.
What is the H/W/L
Hi dimensions,
The Width x Height x Depth of the HW-B650 Soundbar is 40.6 x 2.3 x 4.1 inches.
~Samsung Solutions
The Width x Height x Depth of the HW-B650 Soundbar is 40.6 x 2.3 x 4.1 inches.
~Samsung Solutions
3 years, 1 month ago
by
Posted by:
Samsung
Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
Enjoy the flexibility to microwave, bake, broil and roast ~ all from one appliance. With the combination of convection cooking and microwave heating, food cooks faster and more evenly than a traditional microwave.
What is the noise level of this microwave? It would be lower than microwaves from eight years ago, correct?
Greetings,
I'm elated to help you answer your inquiry, Kenboy!
The microwave emits a variety of noises while running. Most of these are normal and should never get so loud that it interrupts a conversation. Yes, due to ongoing technological advancements, Samsung has created a more silently operating machines than ever before.
Have a great day!
^Chrystel
I'm elated to help you answer your inquiry, Kenboy!
The microwave emits a variety of noises while running. Most of these are normal and should never get so loud that it interrupts a conversation. Yes, due to ongoing technological advancements, Samsung has created a more silently operating machines than ever before.
Have a great day!
^Chrystel
3 years, 1 month ago
by
Posted by:
Samsung
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
What is the real height of the back of fridge ? Not the front - doors
Hi Duck,
The height of the refrigerator is 70 1/16".
Thank you for choosing Samsung and have a great day!
^Rainly
The height of the refrigerator is 70 1/16".
Thank you for choosing Samsung and have a great day!
^Rainly
3 years, 1 month ago
by
Posted by:
Samsung
Samsung - 50" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023)
One screen. All the things. With effortless performance, crowd-pleasing features and great value, you can bring home a winner~and feel like a million bucks. Watch your favorite movies and TV shows in captivating 4K resolution as the Crystal Processor automatically transforms every frame. Picture quality is improved as colors, contrast, and motion are analyzed and adjusted as you watch.
Is there a way to get a longer cord if you’re mounting it up higher on the wall?
Hi Lauren,
Yes, there are longer power cords compatible with Samsung TVs. Just make sure it is a non-polarized power cable.
~Samsung Advisor
Yes, there are longer power cords compatible with Samsung TVs. Just make sure it is a non-polarized power cable.
~Samsung Advisor
3 years, 1 month ago
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Posted by:
Samsung
Samsung - 50" Class QN90C Neo QLED 4K UHD Smart Tizen TV (2023)
Some TVs just have it. They make everything look good~even hard stuff like 4K upscaling, weird viewing angles and daytime sports. Among the gifted their talents still shine bright. But when it~s Samsung Neo QLED 4K we~re talking about, there~s no need to be jealous. Because~thanks to its brilliant picture, dynamic audio and stellar design~it~ll make you look good, too.
What is a Smart tv?
A Smart TV is an internet enabled TV which connects to your favorite streaming platforms for endless enjoyment of your favorite content. If your TV has internet connectivity, runs on an operating system, and comes with its own app service, it’s smart.
~ Samsung Specialist
~ Samsung Specialist
3 years, 1 month ago
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Posted by:
Samsung
Samsung - PRO Plus 512GB microSDXC UHS-I Memory Card with Adapter
Your new go-to card + adapter combo, the Micro SD PRO Plus + Adapter makes capturing seamless 4K video on compatible phones or drones a breeze. Plus, the expanded storage provides you the freedom to play more high-performance and intensive games on your tablet or gaming device. It~s all the extra space you need from a brand you can count on.
Does this work with the Insta360?
Rude,
Exact compatibility may vary on the exact model of Insta360 camera you're using. It looks like many models do support microSD cards up to 1TB so the 512GB microSD card is compatible, but please confirm with your device manual to ensure that there are no capacity limits.
~Samsung Pro
Exact compatibility may vary on the exact model of Insta360 camera you're using. It looks like many models do support microSD cards up to 1TB so the 512GB microSD card is compatible, but please confirm with your device manual to ensure that there are no capacity limits.
~Samsung Pro
3 years, 1 month ago
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Posted by:
Samsung