Samsung
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- Answer Count70495
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- First AnswerApril 24, 2013
- Last AnswerMarch 30, 2026
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Elevate your entertainment with vivid visuals and dynamic audio tailored to your content. A color spectrum of over one billion shades brings scenes to life with distinctive contrast, highlighting details with precision. Plus, discover innovative personalized experiences with Samsung Vision AI and also enjoy access to thousands of live TV channels, movies and shows all for free while Knox protects your confidential data.
From multiple casserole dishes to two full racks of cookies, this combination microwave and wall oven easily accommodates the busy home kitchens.
Good morning does this unit take a neutral besides the 30 amp feed it needs
Hi Eddy,
Yes, this unit takes a neutral beside the 30 amp feed. For details on how to install the unit, please see the owner’s installation manual, pages 11-13.
Installation manual
https://downloadcenter.samsung.com/content/EM/202004/20200401105114227/Install_NQ5300R_NQ70R5511DG_AA_DG68-01149A-04_EN-MES-CFR.pdf
Have a nice day!
^Camille
Yes, this unit takes a neutral beside the 30 amp feed. For details on how to install the unit, please see the owner’s installation manual, pages 11-13.
Installation manual
https://downloadcenter.samsung.com/content/EM/202004/20200401105114227/Install_NQ5300R_NQ70R5511DG_AA_DG68-01149A-04_EN-MES-CFR.pdf
Have a nice day!
^Camille
3 months, 2 weeks ago
by
Posted by:
Samsung
The Samsung 33" French Door refrigerator creates a stylish and modern kitchen with its compact design and recessed handles. The Beverage Center provides convenient access to refreshing cold, filtered water. With the Dual Auto Ice Maker, you can select from cubed ice or Ice Bites that chill your drink faster.
The refrigerator hasn’t stopped beeping in the temperature hasn’t dropped in the first hour. How long will this continue to beep and the temperature remain high?
Hello there,
Thank you for sharing your concern with us. We understand how worrying it can be when your refrigerator continues to beep, and the temperature stays high, especially during the first hour of operation. We’re here and fully willing to help you get clarity on what’s happening.
To guide you through the next steps for the beeping noise you’re hearing, please follow the troubleshooting guide below, go to the “Beeping or chiming,” and be sure to click on the embedded links within the article for additional support:
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151548243) to help our team pull up your information.
Have a great day.
^Camille
Thank you for sharing your concern with us. We understand how worrying it can be when your refrigerator continues to beep, and the temperature stays high, especially during the first hour of operation. We’re here and fully willing to help you get clarity on what’s happening.
To guide you through the next steps for the beeping noise you’re hearing, please follow the troubleshooting guide below, go to the “Beeping or chiming,” and be sure to click on the embedded links within the article for additional support:
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151548243) to help our team pull up your information.
Have a great day.
^Camille
3 months, 2 weeks ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-In Electric Convection Range with Air Fry is fully Wi-Fi connected and voice enabled, making it easy to create delicious and healthier* meals for your family. *As compared to deep frying.
Why do I turn on my oven set it to 385f and it jumps back to 175f ?
Hello there,
We understand how concerning it can be when your oven does not maintain the temperature you set, especially when trying to cook at 385°F, and it drops back to 175°F. We’re here and fully willing to help you troubleshoot this issue with your NE63T8511SS/AA range.
To guide you through the steps for this temperature concern, please follow the troubleshooting guide below and be sure to click on the embedded links for additional support:
Samsung oven temperature issues
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-heat
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151548585) to help our team pull up your information.
Have a great day.
^Camille
We understand how concerning it can be when your oven does not maintain the temperature you set, especially when trying to cook at 385°F, and it drops back to 175°F. We’re here and fully willing to help you troubleshoot this issue with your NE63T8511SS/AA range.
To guide you through the steps for this temperature concern, please follow the troubleshooting guide below and be sure to click on the embedded links for additional support:
Samsung oven temperature issues
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-heat
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151548585) to help our team pull up your information.
Have a great day.
^Camille
3 months, 2 weeks ago
by
Posted by:
Samsung
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
Protection meets productivity with the Book Cover Keyboard AI Key. Snap it onto your Galaxy Tab S10 Ultra/S9 Ultra and enjoy instant access to AI assistance on the go with the designated key. Simply tap it, write a command and sit back as AI helps you search the web, schedule meetings and more.~
Is there a mocro sd slot
Hi there Gh, thank you for asking us your question about the Samsung Galaxy Tab S10 Ultra/S9 Ultra Book Cover Keyboard. The advertised Galaxy Tab S10 Ultra/S9 Ultra Book Cover Keyboard does not support expandable storage. If you have additional questions for us, please do not hesitate to contact Support. Thank you for being a faithful Samsung customer. - Debra
3 months, 2 weeks ago
by
Posted by:
Samsung
Enjoy the flexibility to microwave, bake, broil and roast ~ all from one appliance. With the combination of convection cooking and microwave heating, food cooks faster and more evenly than a traditional microwave.
I have a 10 year version of this model that just stopped working yesterday. I'm looking to replace but cannot see the options on the buttons. Is there a defrost option to choose what type of item I am defrosting and by weight?
Hello Robin,
Yes, there is a defrost option, and there are specific numbers for each category of food you are defrosting. Please find the user manual attached below and go to pages 50-51.
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250214155447837/O_MC17T8000CS_AA_EN.pdf
Have a nice day!
^Camille
Yes, there is a defrost option, and there are specific numbers for each category of food you are defrosting. Please find the user manual attached below and go to pages 50-51.
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250214155447837/O_MC17T8000CS_AA_EN.pdf
Have a nice day!
^Camille
3 months, 2 weeks ago
by
Posted by:
Samsung
Galaxy Watch8 is built for those who never settle when it comes to self improvement. With a sporty yet sleek design, it packs a serious punch of enhanced performance, longer battery life and smart health tracking to keep you locked into your health and wellness goals, wherever they may take you. Your Watch8 works around the clock because a healthy lifestyle starts with healthy sleep. Advanced Sleep Tracking doesn~t just log hours, but it also takes a closer look at everything that happened while you snoozed. Wake up feeling lethargic? Get a full report on your sleep behavior, environment and disruptions, such as snoring. And when it~s time to get back on your feet for a new day and a new workout, you~re equipped with the insights you need to stay motivated with Energy Score. Need to multitask during your workout? Simply raise your wrist and speak naturally to send a text to meet up with a friend later, set a timer for your next mile or pull up your past run times. Watch8 is powerful and features an improved battery built to keep up with your longest bike rides without weighing you down. Thanks to a thinner, lighter body and dynamic strap system that molds to your wrist, you~ll almost forget your Watch is there as it tracks even the most intense workouts. Plus, the bright screen is visible even when you have to hit the trail in full sun. Galaxy Watch8 is more than a watch it~s a health coach and tracker that fits your wrist and your lifestyle.
Is there a pulse oximeter alarm feature?
Good day Richie, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Watch8. Yes, the Galaxy Watch8 offers a built-in Blood Oxygen sensor that tracks levels, especially during sleep, and works with its AI to offer deep sleep analysis, including detecting signs of sleep apnea and flagging unusual drops; while it doesn't have a direct alarm, its comprehensive sleep tracking alerts you to significant breathing irregularities, prompting further health review. If you have additional questions for us, please feel free to reach out to Support. Thanks for being a faithful Samsung customer. - Debra
3 months, 2 weeks ago
by
Posted by:
Samsung
When power, ease of use and reliability are what you need in a PC, Galaxy Book5 gets the job done. No matter what you~re working on, the Intel Core Ultra 7 processor of Galaxy Book5 powers through. Open multiple apps, toggle between tabs, edit huge files and hop on video calls all without hiccups. Book5 streamlines your searches, too. Circle images, drag over text or click QR codes directly on your screen with AI Select to quickly pull up more info. Thanks to its thin and light design, Book5 helps you stay light whether you~re carrying it from your couch to the kitchen table or pulling it out on a plane to work. No outlets nearby? No worries. The battery in Book5 is built for long lasting use, allowing you to work, study or unwind without needing to reach for a charger. And no matter how you decide to use your Book5, your visuals will look crisp indoors or out on the 15.6" FHD LED screen that minimizes glare. Whatever the task, smoothly handle it all with Galaxy Book5, the powerful PC that~s made for all.
Is it touch screen?
Hello MsXeni, thank you for asking us your question about the Samsung Galaxy Book5. No, the Galaxy Book5 does not offer a touch screen display. Check out the Galaxy Book5 360, the Galaxy Book5 Pro, and the Galaxy Book5 Pro 360 for touch screen enabled devices. If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a staunch Samsung customer. - Debra
3 months, 2 weeks ago
by
Posted by:
Samsung
Your favorite new health and wellness companion is here ~ Galaxy Watch7. Enhanced with Galaxy AI,~ this Watch has everything you need to keep you moving toward your health goals. Wake up on the right side of the bed every morning with an Energy Score1 that helps you understand your well-being better. Hit your morning workout while staying in touch with your world ~ make calls from your Watch and quickly respond to texts on the go with Suggested Replies.~ Then hone in on your heart health during your workout with improved Heart Rate Tracking,~ and improve each day with personalized Wellness Tips~ viewable right on your Galaxy smartphone.~ Plus, stay in the zone by streaming your favorite playlist or podcast from your Watch to your Galaxy Buds.~ Your ultimate fitness partner is now on your wrist ~ Galaxy Watch7.
Do you have to pay to use everything even answering calls.
Aloha Diva, thanks for reaching out with your question about the Samsung Galaxy Watch7. The advertised Galaxy Watch7 (Bluetooth) works in tandem with your paired smartphone. it uses your phone's connection for calls, texts, and apps, offering notifications and tracking independently. The Bluetooth version of this watch acts as a companion, requiring your phone nearby for cellular functions, but still provides great fitness tracking and smartwatch features without a separate plan provided through your wireless carrier. If you have any other questions or if you would like any further assistance, please feel free to contact Support. Thanks for being a faithful Samsung customer. - Debra
3 months, 2 weeks ago
by
Posted by:
Samsung