Samsung

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April 24, 2013
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September 25, 2026
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Samsung's Answers

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Samsung - 30 in. Wide 5 Burner 6.0 cu. ft. Freestanding Gas Range with No-Preheat Air Fry & Convection - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.

See all Q&A for this product

Did I read somewhere to turn the oven on 400° for 25min. before using for the first time?

Hi there,

Thank you for taking the time to ask this question. We would like to inform you that, if first-time use of the oven, run a bake cycle at 400 degrees Fahrenheit for one hour to eliminate the faint, gas-like odor from plastic packaging and protective oil coating.

Thank you for choosing Samsung. Have a great day.

-Trisha-

3 years, 7 months ago

Posted by:

Samsung

Samsung - 43" Class The Frame QLED 4K UHD Smart Tizen TV (2022)

Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.

Does the 43" model support the motion sense on/off feature? My understanding is some models support this and some do not. Also, in the 43" model is the single cable that connects the screen to the box a small cable or a larger cable, like in the 32" .

Yes, the 43" Frame TV features a motion sensor and utilizes the translucent One Invisible Connection Cable.
~ Samsung Specialist

3 years, 7 months ago

Posted by:

Samsung

Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Freestanding Electric Range with Rapid Boil, WiFi & Self Clean - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.

See all Q&A for this product

Does the stove top gets hot when oven is on?

Best Answer

Happy to read your inquiry about the range, Latina. Happy to inform you that this will not get hot, but a little warm due to the vent location when using the oven.

To better assist you with Samsung products and purchases, please reach us with the following options:

Thank you for choosing Samsung. Have a great day.

-Trisha-

3 years, 7 months ago

Posted by:

Samsung

Samsung - 86 Class TU9010 LED 4K UHD Smart Tizen TV (2021)

Experience your favorite movies and shows on a vibrant, stunning 4K UHD screen, using the Universal Guide to surf smoothly and select content. Everything you watch is automatically upscaled into 4K for stunningly vivid color and detail.

Weight of this TV?

Hi SafetyViking,

The TU9010 weighs 93 pounds.

~Samsung Advisor

3 years, 7 months ago

Posted by:

Samsung

Samsung - 85" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)

Elevate how you experience TV and step up to 4K and smart capabilities with Crystal UHD. See how Crystal UHD 4K with Smart TV powered by Tizen elevate what you watch~at a value you~ll love.

Is this TV Bluetooth capable with ear buds

Hi Pamela,

Yes, the TU690T TV is Bluetooth Capable.

~Samsung Advisor

3 years, 7 months ago

Posted by:

Samsung

Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.

See all Q&A for this product

Is this 120 or 220v reftigrrator?

Great question, Emma. The fridge is 115V. Using a 110V outlet would suffice.

Have a great day.

^Charles

3 years, 7 months ago

Posted by:

Samsung

Samsung - 60 Class Q60B QLED 4K Smart Tizen TV (2022)

Leap into the world of bold contrast and vivid color with QLED 4K. Together, cool and warm Dual LEDs shine a billion shades of Quantum Dot color for a natural looking picture. Enjoy it all upscaled to glorious 4K, in details and colors that stay true even in bright scenes, thanks to 100% Color Volume.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.

Is this model Peacock compatible because I have an older model from 2017 and have to get the app from the fire stick ?

Hi Nick - Yes, the Peacock app is available to download directly from the Q60B TV's App Store.
~ Samsung Specialist

3 years, 7 months ago

Posted by:

Samsung

Samsung - 75" Class QN95B Neo QLED 4K Smart TV (2022)

Brilliant details shine even in daylight with Samsung~s ultra-precise Quantum Mini LEDs. Immerse yourself in a next level viewing experience with an impossibly slim profile. Experience everything you watch transformed to 4K by AI-powered neural networks.

does this tv have an anti-glare screen

Yes, the QN95B TV features Ultra Viewing Angle with Anti Reflection technology to provide wider viewing angles, enhanced color, and minimized glare to help you enjoy shows without distractions.
~ Samsung Specialist

3 years, 7 months ago

Posted by:

Samsung

Samsung - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+ - White

Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.

See all Q&A for this product

Does the lid lock when a wash has started? Like, can I add extra clothes I may have forgotten once a wash has started? Also, does the Child Lock state remain even when turning the washer off? Like, if CL is off, it will remain off forever until I choose?

Hi there,

We are delighted that you are interested in this Samsung washer. We are excited to share this information with you.

To add a forgotten item on page 29. Child Lock, see page 34.
https://downloadcenter.samsung.com/content/UM/202301/20230103172844107/WA3200T_UM_DC68-03850D-05_EN_CFR_MES_R.pdf

To better assist you with Samsung products, please reach us with the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

You may provide this reference number (1145402732) to help our team pull up your information.

Thank you for choosing Samsung. Have a great day.

-Trisha-

3 years, 7 months ago

Posted by:

Samsung

Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Stainless Steel

Cook two dishes at different temperatures with Samsung~s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.

See all Q&A for this product

How can you bake anything in the upper oven only, without burning the top of your item and getting the bottom baked correctly?

Hi there,

We understand you prefer using the upper oven only. Let us help you with this.

Operating the oven, see pages 36 to 38.
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf

To better assist you with Samsung products, please reach us with the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

You may provide this reference number (1145402641) to help our team pull up your information.

Thank you for choosing Samsung. Have a great day.

-Trisha-

3 years, 7 months ago

Posted by:

Samsung