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 Samsung - 28 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
Samsung - 28 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
Samsung~s 28 cu. ft. large capacity, 3-Door French Door Family Hub refrigerator is beautifully designed, with sleek-edge doors and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges. Samsung~s Family Hub refrigerator helps you connect to what~s most important: your family and home, whenever and wherever.
 

How many pictures max can be on a slideshow for Samsung family hub? Will the pictures be coming from the USB permanently there or the pictures need to be copied to the fridge’s own memory thus limiting the amount of pictures to show? Pls.email. Thank u.

That's a good question, Nile. The number of pictures will only be limited by the storage capacity. Using a USB would be a great option when doing the slide show for the Family Hub.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number (1145050920) to help our team pull up your information.

Have a great day.

^Charles
3 years, 9 months ago
by
Posted by: 
Samsung
 
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
 

What is the max output or BTU’s on this model? I am on seeing the burner ratings but not the oven piece. I need to to know this so I size my gas pipe correctly.

Good question Danny about the max BTU's on this Samsung range model. I have listed the information below for you.

Oven:
Bake Burner (BTU/h): 18,000
Broil Burner (BTU/h): 13,500

Cooktop:
Right Front (BTU): 18,000
Right Rear(BTU): 5,000
Left Front(BTU): 17,000
Left Rear(BTU): 9,500
Center(BTU): 10,000

Leo
3 years, 9 months ago
by
Posted by: 
Samsung
 
 Samsung - BESPOKE 6.3 cu. ft. Smart Rapid Heat Induction Slide-in Range with Air Fry &amp; Convection+ - White Glass
Samsung - BESPOKE 6.3 cu. ft. Smart Rapid Heat Induction Slide-in Range with Air Fry & Convection+ - White Glass
The Samsung Smart Rapid Heat Induction Slide-in Range with Air Fry & Convection+ is powered by induction, making it hyperfast, which means more cooking and less waiting. Air Fry mode lets you enjoy healthier* fried foods fast. Air Fry tray included.
 

the picture looks like the range is stainless steel with black glass. description states "with white glass". what is the actual color.

We thank you for your interest in this Samsung range model. We're happy to answer your question about the color of the range.

The Samsung range model with model number NE63BB861112AA is in white glass with a black cooktop.

If you wish to make a comparison of the colors, the Stainless Steel (NE63B8611SS/AA) is a bit darker than the White Glass (NE63BB861112AA). Please visit the Samsung link I have shared below and you may compare the color by choosing the color on the right side of the website.

https://www.samsung.com/us/home-appliances/ranges/electric/bespoke-6-3-cu-ft-smart-rapid-heat-induction-slide-in-range-with-air-fry-convection-in-white-glass-ne63bb861112aa/?redir=NE63BB861112AA

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, provide us with this reference number 1145050787, it will help our team pull up your information.

Leo
3 years, 9 months ago
by
Posted by: 
Samsung
 
 Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Steam and Sensor Dry - Champagne
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Steam and Sensor Dry - Champagne
Advanced features, such as Steam Sanitize+, eliminate 99.9% of germs and bacteria**, while the Multi-Steam technology relaxes and smooths away wrinkles from everyday wear. Sensor Dry optimizes cycle time and temperature to thoroughly dry without damaging your clothes, and Smart Care allows for easy troubleshooting from the convenience of your smartphone.* Bring inspiration to your laundry room with beautiful designer colors, including Samsung's new champagne finish.
 

Is this machine portable?

Great question Su on whether the electric dryer is portable.

The dryer is not portable with its dimension and overall weight. I have shared the product dimension below and the product weight below.

Product Dimensions:
27" W x 38.7" H x 31.5" D

Product Weight:
123 lb

Leo
3 years, 9 months ago
by
Posted by: 
Samsung
 
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
 

How do you change the time on the clock? The clock started when it was plugged in, but the time isn't accurate .

Greetings!

We appreciate your question about updating the time on the clock, let me help.

To set the clock time, please follow the steps below.

1. Press the clock icon below the number 9 on the control panel keypad.

2. Enter the current time using the number pad.

3. Press START/SET to confirm the settings.

I have shared the user manual of this model below for your reference. You may turn to page 15 in updating the time of the clock.

https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, provide us with this reference number 1145049106, it will help our team pull up your information.

Leo
3 years, 9 months ago
by
Posted by: 
Samsung
 
 Samsung - 22 cu. ft. Smart 3-Door French Door Refrigerator - Black Stainless Steel
Samsung - 22 cu. ft. Smart 3-Door French Door Refrigerator - Black Stainless Steel
Samsung's 22 cu. ft. Smart 3-Door French Door refrigerator is beautifully designed with a modern look that blends seamlessly into your kitchen.
 

Does this model suffer from leaking issues like some other Samsung fridges?

That's an excellent question, Melody. Most leaks are preventable.

Refrigerator water leaks are often caused by loose connections or improper installation, and they can even result from residual ice shavings melting in the chute.

How to prevent and stop water leaks from your refrigerator https://www.youtube.com/watch?v=uU6XADBosVo&t=4s

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number (GCIC) to help our team pull up your information.

Have a great day.

^Charles
3 years, 9 months ago
by
Posted by: 
Samsung
 
 Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Custom Panel Ready
Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Custom Panel Ready
Extra-large capacity 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes featuring Samsung~s Family Hub which lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge. It also features the Beverage Center with both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
 

For the "charcoal" version, are the drawers in stainless or a black/dark stainless? It seems to be darker in the pictures then in the other Bespoke without the Family Hub

Terrific question, LeFire. Our charcoal version would be darker compared to Black dark stainless. You can click this link to play with the sample colors.

https://www.samsung.com/us/refrigerators/bespoke/design-studio/?TR=RA-F18DU433/AA&french=8900&model=french&view=color

Thank you for being a valued customer of Samsung. Have a great day.

^Camille
3 years, 9 months ago
by
Posted by: 
Samsung
 
 Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
A counter depth refrigerator that is beautifully designed, with a modern dispenser, polished door, and sleek handles. The FlexZone Drawer helps keep a variety of food organized.
 

We just purchased this refrigerator. The drawer in the freezer seems very tempermental/unstable and it doesn't extend all the way out nor does it move back far enough to clearly see and access the freezer bins. Any comments/clarifications are welcomed.

Hi,

Thank you for the review. The freezer does not extend all the way, revealing the freezer basket.
The freezer section can only open up to 42 3/4 inches (measured from the back to the fully extended freezer opening).

Please ensure all baskets are properly placed on their roller for a smooth operation. Please see the link for more details.

Freezer baskets on pages 67 - 68
https://downloadcenter.samsung.com/content/UM/202106/20210623134419044/FDR_AW4-CD_FL_DA68-03832A-05_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number (1145048767) to help our team pull up your information.

Have a great day.

^Charles
3 years, 9 months ago
by
Posted by: 
Samsung
 
 Samsung - Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel - Navy Glass
Samsung - Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel - Navy Glass
Design a refrigerator that~s uniquely you with the BESPOKE 4-Door Flex Refrigerator, with customizable door panels. Choose from eight door panel colors and two finishes, steel or glass, to create a refrigerator that fits your space and style. If you change your d~cor, you can simply change the color of your refrigerator by purchasing new panels. Contact a professional installer to switch out the panels.
 

Glass vs Metal? Pros/Cons?

Hi,

That's an interesting question. Here are some of the pros and cons for glass and metal(stainless).

The Glass
Pro: panels are easier to clean, glossier, and can help prevent dings and scratches.
Cons: it can break once hit by enough force with a pointed, even blunt object.

For Stainless(Metals)
Pro: industrial look, Durable
Cons: Color options are on the matte/darker shade. It can dent/scratch with enough force

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number (1145048553) to help our team pull up your information.

Have a great day.

^Charles
3 years, 9 months ago
by
Posted by: 
Samsung
 
 Samsung - 25 cu. ft. Large Capacity 4-Door French Door Refrigerator with External Water &amp; Ice Dispenser - Stainless Steel
Samsung - 25 cu. ft. Large Capacity 4-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Samsung~s 25 cu. ft. large capacity 4-Door French Door refrigerator is beautifully designed, with SpaceMax Technology, EZ-Open Handle and a fingerprint resistant finish that withstands everyday smudges.
 

Any idea when this product will be available? Looking for this style with a width smaller than 34.5".

That's a fantastic question, Marc. With style and width requirements, you are looking for the 25 cu. ft. model is the best one. Its dimensions are:

Dimensions (WxHxD with hinges, handles, and doors): 32 3 /4 inches x 70 inches x 361 /2 inches

Considering the clearance. Please allow 2.5 inches for clearance on the hinge side of the refrigerator when installing next to a wall where the handle may make contact.
Here is the specs comparison of both if you would like to compare.

25 cu. ft. Large Capacity 4-Door French Door Refrigerator with External Water & Ice Dispenser in Stainless Steel
https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/25-cu--ft--large-capacity-4-door-french-door-refrigerator-with-external-water---ice-dispenser-in-stainless-steel-rf25hmidbsr-aa/?redir=RF25HMIDBSR#specs

23 cu. ft. Counter Depth 4-Door French Door Refrigerator with FlexZone™ Drawer in Stainless Steel
https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/23-cu--ft--counter-depth-4-door-french-door-refrigerator--2019--in-fingerprint-resistant-stainless-steel-rf24r7201sr-aa/#specs

Get in touch with the BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can address your product availability inquiry.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number (1145048259) to help our team pull up your information.

Have a great day.

^Charles
3 years, 9 months ago
by
Posted by: 
Samsung