Samsung
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- Answer Count70534
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- First AnswerApril 24, 2013
- Last AnswerApril 1, 2026
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With a sleek, built-in look, this 22 cu. ft. large-capacity refrigerator features FlexZone that helps keep family's food organized.
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
When self clean is operating and power outage happen the oven door is locked and cannot open or unlock, how do I unlock?
Hello Daniel,
Thank you for letting us know what happened with your range. We understand how concerning it is when the oven door remains locked after a power interruption during Self Clean, and we’re here to help you get it operating normally again.
To address a locked oven door after Self Clean, please follow the guide below and click on the embedded links for additional support:
The oven door is locked
http://www.samsung.com/us/support/troubleshoot/TSG10002325/
Thank you!
^Camille
Thank you for letting us know what happened with your range. We understand how concerning it is when the oven door remains locked after a power interruption during Self Clean, and we’re here to help you get it operating normally again.
To address a locked oven door after Self Clean, please follow the guide below and click on the embedded links for additional support:
The oven door is locked
http://www.samsung.com/us/support/troubleshoot/TSG10002325/
Thank you!
^Camille
3 months, 4 weeks ago
by
Posted by:
Samsung
Samsung's 5.0 cu. ft. Extra Large Capacity Front Load Washer is equipped with our Super Speed Wash, which powerfully cleans a full load of laundry in just 28 minutes. It also has Steam, which lets you gently remove stains without any time-consuming pretreatments.
Is there is smart function where the washer determines the amount of clothes put into the washer and uses only the necessary amount of water for water saving? Or is there a half load function for smaller loads?
Hello Chong,
Yes, there are various features that accommodate your needs. To explore the available features, including automatic water adjustment and options for smaller loads, please follow the guide below and click on the embedded links for additional support:
Cycles, settings, and features on your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS10001016/
Thank you!
^Camille
Yes, there are various features that accommodate your needs. To explore the available features, including automatic water adjustment and options for smaller loads, please follow the guide below and click on the embedded links for additional support:
Cycles, settings, and features on your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS10001016/
Thank you!
^Camille
3 months, 4 weeks ago
by
Posted by:
Samsung
Large capacity Smart Side-by-Side Refrigerator with In-Door Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen and a finish that withstands everyday smudges.
Under the Q&A section for this model I see conflicting answers both yes and no. Does this have or not have a water dispenser?
Extra-large capacity 4-Door French Door Refrigerator is a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
Hello, I want to ask what is the size of the refrigerator after it is removed? I want to confirm that it can enter our house.
Hello Celine,
Please see full-size details after removing the unit from the shipping box in the specification sheet linked below.
Specification Sheet
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/bespoke/09262023/RF29BB8600_V13.pdf
Have a nice day!
^Camille
Please see full-size details after removing the unit from the shipping box in the specification sheet linked below.
Specification Sheet
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/bespoke/09262023/RF29BB8600_V13.pdf
Have a nice day!
^Camille
3 months, 4 weeks ago
by
Posted by:
Samsung
Elevate your entertainment with vivid visuals and dynamic audio tailored to your content. A color spectrum of over one billion shades brings scenes to life with distinctive contrast, highlighting details with precision. Plus, discover innovative personalized experiences with Samsung Vision AI and also enjoy access to thousands of live TV channels, movies and shows all for free while Knox protects your confidential data.
Samsung Vision AI enhances picture, sound and breakthrough TV experiences. Get amazingly detailed picture powered by individual mini LED zones that unlock hidden details on screen. Enjoy multi dimensional sound that tracks to the action. Plus get enriching new personalized TV experiences that let you dive deeper into your content and get more from your TV.
Samsung's 4-Door French Door 28 cu. ft. Refrigerator with modern design features FlexZone Drawer which has four temperature settings for storing various food items. Twin Cooling Plus optimizes the temperature and humidity in the fridge and freezer.
Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
Does this tv come with a cancer and birth defect warning
We provide the Proposition 65 warning on Samsung’s Q7F TV to comply with California’s Proposition 65 (“Prop 65”) law. A Prop 65 warning does not mean a product is in violation of any product safety standards or requirements. We believe our products are not harmful when used as designed. For more information, please refer to: https://oehha.ca.gov/proposition-65/general-info/proposition-65-plain-language
If you have additional questions, please contact us directly at 1-800-SAMSUNG.
~ Samsung Specialist
If you have additional questions, please contact us directly at 1-800-SAMSUNG.
~ Samsung Specialist
3 months, 4 weeks ago
by
Posted by:
Samsung
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
Tv not turning on
I'm sorry that your DU7200 TV will not turn on. Please know we are here to help and have a few troubleshooting tips for you to try.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. If it is on, it means that your TV is receiving power, and the culprit is likely the remote. Please try to power the TV on through the button below the Samsung logo. If it powers on, I recommend changing the batteries on the remote and possibly replacing the remote.
If the red light below the TV is not on, please try the following:
1) Unplug the TV from its power source for 30 seconds. Then try to power it on again.
2) Try a different outlet that you have confirmed works properly
3) Press the Menu button on your remote. If the Menu appears, then this confirms your TV is powered on. Next, follow these steps:
・Confirm that the TV is set to the same source as the external device.
・Test the HDMI cable. Go to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says, the cable is bad, replace the cable. Service is not required.
・Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port.
If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.
Finally, if the red standby light is blinking, please try unplugging the TV for 30 seconds and then try again. Also, confirm that the outlet you are using works with other devices.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. If it is on, it means that your TV is receiving power, and the culprit is likely the remote. Please try to power the TV on through the button below the Samsung logo. If it powers on, I recommend changing the batteries on the remote and possibly replacing the remote.
If the red light below the TV is not on, please try the following:
1) Unplug the TV from its power source for 30 seconds. Then try to power it on again.
2) Try a different outlet that you have confirmed works properly
3) Press the Menu button on your remote. If the Menu appears, then this confirms your TV is powered on. Next, follow these steps:
・Confirm that the TV is set to the same source as the external device.
・Test the HDMI cable. Go to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says, the cable is bad, replace the cable. Service is not required.
・Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port.
If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.
Finally, if the red standby light is blinking, please try unplugging the TV for 30 seconds and then try again. Also, confirm that the outlet you are using works with other devices.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
3 months, 4 weeks ago
by
Posted by:
Samsung