Greetings,
Congratulations on your new Samsung Refrigerator! After you turn on the refrigerator, let the ice maker make ice for 1 to 2 days. Over that period, throw out the first 1 or 2 buckets of ice the ice maker makes to ensure all impurities have been removed from the water line.
If the ice maker continuously not making any ice after 48 hours, I highly suggest checking this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01001012/
If you have inquiries and need further assistance in the future, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can provide this reference number 1144952245.
Thank you for choosing Samsung and have a great day!
^Rainly