Samsung
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- Answer Count73515
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- First AnswerApril 24, 2013
- Last AnswerAugust 6, 2026
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Samsung - 58" Class TU690T Crystal UHD 4K Smart Tizen TV (2022)
See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.
Can you control with your voice using remote like the 8000
Hi Vern,
No the remote that comes with the TU690T is the Standard TM-1240A Remote Control which does not have voice control.
Although the TU690T does not have voice assistants built-in, they do work with Alexa and Google Assistant. You can connect them to your existing Alexa and Google Assistant devices to ask them to turn on your TV, change channels, control volume, and more.
~Samsung Advisor
No the remote that comes with the TU690T is the Standard TM-1240A Remote Control which does not have voice control.
Although the TU690T does not have voice assistants built-in, they do work with Alexa and Google Assistant. You can connect them to your existing Alexa and Google Assistant devices to ask them to turn on your TV, change channels, control volume, and more.
~Samsung Advisor
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Electric Flex Duo Self-Cleaning Slide-In Smart Range with Convection - Stainless Steel
Make the most of every meal. Heat two dishes at once by creating a double oven inside this Samsung range. Use the smart divider and dual door to cook with different temperatures at the same time. Plus, you can stay connected through Wi-Fi, to control your oven from anywhere in the house.
Is this convertible to Propane with a propane conversion kit?
Hi, Lilwahine.
Glad you asked about the range if this is convertible to be a propane gas. This range is electric, and this cannot be converted to propane.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Glad you asked about the range if this is convertible to be a propane gas. This range is electric, and this cannot be converted to propane.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Black Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edged doors, and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
We have a small kitchen. Só we plan tô have the refrigerator outside in the dining hall corner, close tô the kitchen. We dont want the water dispenser or the ice maker. Does this refrigerator meet our requirements? Please help…thx a lot.
Hi Deepa,
Glad you asked about the fridge. Unfortunately, this unit model has a built-in ice maker and inner water dispenser.
Have a great day.
^Chrystel
Glad you asked about the fridge. Unfortunately, this unit model has a built-in ice maker and inner water dispenser.
Have a great day.
^Chrystel
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Create new recipes every day. This spacious Samsung range is equipped with all the tools you need to expand your culinary skills. The Guiding Light controls, reversible cast iron griddle, custom wok grate, and more, will help you bring variety to every mealtime.
what do I need to set this stove up to use propane gas?
Hello there.
Glad you asked about the range of what you need to use for it to be a propane gas. This range is convertible for use on natural or propane gas. If you decide to use this range on LP gas, conversion must be made by a qualified LP installer before attempting to operate the range.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Glad you asked about the range of what you need to use for it to be a propane gas. This range is convertible for use on natural or propane gas. If you decide to use this range on LP gas, conversion must be made by a qualified LP installer before attempting to operate the range.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 4.0 Cu. Ft. Stackable Electric Dryer - White
Look forward to laundry day. This Samsung dryer does the work for you, with sensors to avoid over-drying and preset drying cycles to protect your garments, linens and more.
I see there is a 1 year warranty. Will they work on a boat?
Hello Melissa,
Glad you asked. We appreciate you informing us of your inquiry if the one-year warranty of this Samsung dryer will work on a boat. We'll gladly look into this for you.
Here is a link to our Warranty Page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/DV22K6800EW/A1
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144873549) to help our team pull up your information.
Thank you!
-Angelica
Glad you asked. We appreciate you informing us of your inquiry if the one-year warranty of this Samsung dryer will work on a boat. We'll gladly look into this for you.
Here is a link to our Warranty Page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/DV22K6800EW/A1
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144873549) to help our team pull up your information.
Thank you!
-Angelica
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Dual Ice Maker - Stainless Steel
Smart counter depth 4-Door Flex refrigerator features the AutoFill Water Pitcher, a built-in pitcher that automatically refills with fresh, filtered water and a Dual Ice Maker with Ice Bites.
How do I purchase and change out a door if it is scratched/damaged?
Hi Jenn,
Great question! We appreciate your query concerning the fridge. Visit samsungparts.com should you wish to purchase a door. A qualified technician must perform any servicing.
Kindly check out the User's Manual on pages 25-32 for the Step-by-step installation of changing the door:
https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144873538 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Great question! We appreciate your query concerning the fridge. Visit samsungparts.com should you wish to purchase a door. A qualified technician must perform any servicing.
Kindly check out the User's Manual on pages 25-32 for the Step-by-step installation of changing the door:
https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144873538 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo, Smart Dial & Air Fry - Black Stainless Steel
The Samsung Smart Slide-In Induction range with Flex Duo,~ Smart Dial and Air fry is fully Wi-Fi connected and voice-enabled, giving you the tools you need to simplify the cooking experience in the kitchen. This Slide-In range features Virtual Flame~ technology giving the visual of gas cooking, with the precision of induction cooking.
The picture shows a roller glide rack in the lower oven. 1. Can it be used in the upper oven instead? 2. Can we purchase another roller glide rack for the upper oven?
Hi, Glidingrack.
Glad you asked about the range gliding rack and if this can be used on the lower rack. We recommend using the gliding rack for the upper oven and the wire rack for the lower oven.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Glad you asked about the range gliding rack and if this can be used on the lower rack. We recommend using the gliding rack for the upper oven and the wire rack for the lower oven.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Customizable Panel Colors - Navy Glass
Smart Counter Depth 4-Door Flex refrigerator with customizable door panels available in multiple colors and finishes. It features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with Ice bites.
Does the matte gray glass have shine to it? If so, can you see fingerprints? Does the black stainless scratch easily?
Hi Spars1,
Glad you asked about the fridge. Yes, the matte gray glass has a shiny finish and is fingerprint-resistant. Scratches may vary depending on the appliance's usage.
Do not use abrasive or harsh cleansers such as window sprays, scouring cleaners, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or petroleum cleansers on exterior surfaces (doors and cabinet), plastic parts, door, and interior liners, and gaskets. These can scratch or damage the material.
Have a great day.
^Chrystel
Glad you asked about the fridge. Yes, the matte gray glass has a shiny finish and is fingerprint-resistant. Scratches may vary depending on the appliance's usage.
Do not use abrasive or harsh cleansers such as window sprays, scouring cleaners, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or petroleum cleansers on exterior surfaces (doors and cabinet), plastic parts, door, and interior liners, and gaskets. These can scratch or damage the material.
Have a great day.
^Chrystel
3 years, 11 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
Where is the gas hookup on the back of the stove? What side is it on?
Hi, jhankr71.
Glad you asked about the range on where is the gas hook up. For checking the gas hook-up, we highly suggest a qualified service technician or installer check on this for you.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Glad you asked about the range on where is the gas hook up. For checking the gas hook-up, we highly suggest a qualified service technician or installer check on this for you.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
3 years, 11 months ago
by
Posted by:
Samsung
Samsung - 30" Microwave Combination Wall Oven with Flex Duo, Steam Cook and WiFi - Stainless Steel
The Samsung Microwave Combination Wall Oven has steam cooking, so you can bake and roast with professional results. Steam Cook delivers moisture at precise times for a crisp, browned outside, and tender inside. In the microwave oven, Speed Power Convection technology reduces cooking time. Enjoy the comfort of Analog-Knobs combined with the advanced technology of a touch controlled digital display.
The glass tray seems to be heavier than what the rotation mechanism can hold. It stops turning. if you take the glass tray out it works. Any suggestions ?
Hi Marsam,
Thank you for bringing this to our attention. We apologize for the inconvenience since the turntable stops turning.
While turning, the turntable comes out of place or stops turning. There is no roller ring, or the roller ring is not properly in place. Install the roller ring and then try again.
You can check the user's manual on page 20.
Here's the user's manual link: https://downloadcenter.samsung.com/content/UM/201909/20190919094011487/NQ70M7770D_AA_DE68-04447A-03_EN-MES-CFR.pdf
On page 78, you can check the troubleshooting guide for the turn table on the link above.
If you have inquiries and need further assistance, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can provide this reference number 1144873272.
Thank you for choosing Samsung, and have a great day!
^Rainly
Thank you for bringing this to our attention. We apologize for the inconvenience since the turntable stops turning.
While turning, the turntable comes out of place or stops turning. There is no roller ring, or the roller ring is not properly in place. Install the roller ring and then try again.
You can check the user's manual on page 20.
Here's the user's manual link: https://downloadcenter.samsung.com/content/UM/201909/20190919094011487/NQ70M7770D_AA_DE68-04447A-03_EN-MES-CFR.pdf
On page 78, you can check the troubleshooting guide for the turn table on the link above.
If you have inquiries and need further assistance, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can provide this reference number 1144873272.
Thank you for choosing Samsung, and have a great day!
^Rainly
3 years, 11 months ago
by
Posted by:
Samsung