Samsung
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- Answer Count74649
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- First AnswerApril 24, 2013
- Last AnswerOctober 1, 2026
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Samsung~s Bespoke 5.3 cu. ft. Ultra Capacity Front Load Washer has a sleek, flat-panel design, comes in new premium colors, and is equipped with smart features that simplify your laundry experience. It has our AI OptiWash, which senses soil levels and automatically adjusts time and detergent for a worry-free wash, and Auto Dispense, which conveniently stores and automatically dispenses up to 32 loads of detergent and softener.
Does the drum have a plastic "tub" surrounding the drum or is there just a metal drum?
Hi there,
We appreciate your interest in our Samsung washer. To know more about the product, you may want to visit the link below, but to answer your query, yes, this washer has a metal tub and has Swirl+ interior drum pattern that draws out more water during the rinse cycle and helps prevent snagging during the wash.
You may refer to this link to know more about the product specification:
https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/bespoke/092022/2022_WF53BB8900_V6.pdf
To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144967334) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your interest in our Samsung washer. To know more about the product, you may want to visit the link below, but to answer your query, yes, this washer has a metal tub and has Swirl+ interior drum pattern that draws out more water during the rinse cycle and helps prevent snagging during the wash.
You may refer to this link to know more about the product specification:
https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/bespoke/092022/2022_WF53BB8900_V6.pdf
To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144967334) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
4 years ago
by
Posted by:
Samsung
Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ - Champagne
Samsung~s new Smart Dryer has integrated Wi-Fi that allows you to remotely start or stop your cycle, schedule laundry on your time, and receive end of cycle alerts and more, right from your smartphone. Also, the Steam Sanitize+ cycle eliminates 99.9% of germs and bacteria while relaxing and smoothing away wrinkles from everyday wear.
With the smart dryers and washers, what happens if you lose your Wi-Fi signal or have to reset your router while the laundry is going? Does this disrupt the laundry? Does the cycle stop? Or does the washer and dryer work independently of the Wi-Fi signal?
Hi Joe55,
We appreciate your question about the correlation between the dryer and the Wi-Fi connection.
With or without Wi-Fi connectivity, the dryer will function as intended.
To set proper expectations, this dryer does not have remote capabilities apart from Smart Care. Smart Care is a diagnostic tool if your dryer has issues. If you wish to set up Smart Care, please refer to page 53 of this model's user manual I have shared below.
https://downloadcenter.samsung.com/content/UM/202108/20210802231712835/DV7000_DC68-03784S-00_EN_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144967078 and it will help our team pull up your information.
Leo
We appreciate your question about the correlation between the dryer and the Wi-Fi connection.
With or without Wi-Fi connectivity, the dryer will function as intended.
To set proper expectations, this dryer does not have remote capabilities apart from Smart Care. Smart Care is a diagnostic tool if your dryer has issues. If you wish to set up Smart Care, please refer to page 53 of this model's user manual I have shared below.
https://downloadcenter.samsung.com/content/UM/202108/20210802231712835/DV7000_DC68-03784S-00_EN_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144967078 and it will help our team pull up your information.
Leo
4 years ago
by
Posted by:
Samsung
Extra-large capacity 3-Door French Door Refrigerator reinvents water and ice the way you want it with Samsung~s Auto Fill Water Pitcher and Dual Ice Maker with cubed ice and Ice Bites.
Where is the ice dispenser located if the ice section has a cover?
Hi,
Great question. The 2nd ice maker is located in the freezer section of the fridge, and there is no cover on it. Please see the link for more details.
10 Ice maker on page 17
Ice maker on pages 51 and 52
https://downloadcenter.samsung.com/content/UM/202209/20220902164840557/FDR_RF8000B_SG_DA68-04540A-00_EN_MES_CFR.pdf
Have a great day.
^Charles
Great question. The 2nd ice maker is located in the freezer section of the fridge, and there is no cover on it. Please see the link for more details.
10 Ice maker on page 17
Ice maker on pages 51 and 52
https://downloadcenter.samsung.com/content/UM/202209/20220902164840557/FDR_RF8000B_SG_DA68-04540A-00_EN_MES_CFR.pdf
Have a great day.
^Charles
4 years ago
by
Posted by:
Samsung
This 27" wide pedestal will allow you to lift your Samsung front-load washer or dryer by more than a foot for a more convenient height. Tidy up your laundry space with an easily accessible built-in storage drawer.
If this compatible with WF42H5600AP/A2 Samsung front load washer and dryers set? Steam VRT.
Great question, Jack! Let me help you with getting the information you need.
As per checking, this pedestal is compatible with Samsung 27" wide Front Load washers and dryers.
Thank you!
-Angelica
As per checking, this pedestal is compatible with Samsung 27" wide Front Load washers and dryers.
Thank you!
-Angelica
4 years ago
by
Posted by:
Samsung
Samsung's 5.0 cu. ft. Extra Large Capacity Front Load Washer is equipped with our Super Speed Wash, which powerfully cleans a full load of laundry in just 28 minutes. It also has Steam, which lets you gently remove stains without any time-consuming pretreatments.
Please is this brand a new product, I couldn't find same color on Samsung website to confirm authenticity.
Hi Jojo,
We appreciate your interest in our Samsung washer. To know more about the product, you may want to visit the link below, but to answer your query, yes this washer is authentic.
https://www.samsung.com/us/home-appliances/washers/front-load/5-0-cu-ft-extra-large-capacity-smart-front-load-washer-with-super-speed-wash-and-steam-in-brushed-black-wf50bg8300avus/?redir=WF50BG8300AVUS
To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144966986) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your interest in our Samsung washer. To know more about the product, you may want to visit the link below, but to answer your query, yes this washer is authentic.
https://www.samsung.com/us/home-appliances/washers/front-load/5-0-cu-ft-extra-large-capacity-smart-front-load-washer-with-super-speed-wash-and-steam-in-brushed-black-wf50bg8300avus/?redir=WF50BG8300AVUS
To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144966986) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
4 years ago
by
Posted by:
Samsung
Samsung - 27.3 cu. ft. Side-by-Side Refrigerator with Family Hub - Stainless Steel
Smart Side-by-Side Refrigerator helps you connect to what~s most important: your family and home, whenever and wherever. Samsung~s Family Hub lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge.
Does it have wheels on bottom?
Glad you ask, Sheila if this refrigerator has wheel. This refrigerator has only a leveling feet.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
4 years ago
by
Posted by:
Samsung
Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.5 cu. ft. capacity and 10 preset drying cycles, you can do fewer loads in less time and fulfill almost every drying need.
What's the measurements of the box? Need to know if it will fit in our van...
Hi There,
Great question! If you mean the shipping dimensions, the measurements are 29.4" W x 42.5" H x 33.5" D.
Thank you, and stay safe!
^Chrystel
Great question! If you mean the shipping dimensions, the measurements are 29.4" W x 42.5" H x 33.5" D.
Thank you, and stay safe!
^Chrystel
4 years ago
by
Posted by:
Samsung
Samsung - 4.5 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet - Platinum
Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Active WaterJet that lets you pretreat heavily soiled and stained clothes and Vibration Reduction Technology+ that reduces noise for quiet washing.
Can anyone and everyone explain please,........How does your Rinse Cycle Work, fill with water or spritz? How does Rinse & Spin work, fill or spritz? TY!!
Hello Peter,
We appreciate you informing us of your inquiry on how the Rinse cycle and Rinse & Spin cycle work. Let me help you with getting the information you need.
The below link is the user manual for your model. See pages 32-33 for the cycles and their description.
https://downloadcenter.samsung.com/content/UM/202207/20220715140917510/WA3400T_DC68-03850E-04_EN_CFR_MES_R.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144966930) to help our team pull up your information.
Thank you!
-Angelica
We appreciate you informing us of your inquiry on how the Rinse cycle and Rinse & Spin cycle work. Let me help you with getting the information you need.
The below link is the user manual for your model. See pages 32-33 for the cycles and their description.
https://downloadcenter.samsung.com/content/UM/202207/20220715140917510/WA3400T_DC68-03850E-04_EN_CFR_MES_R.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144966930) to help our team pull up your information.
Thank you!
-Angelica
4 years ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Gas Dryer with Steam and FlexDry - White
Advanced features such as Steam Sanitize+ eliminate 99.9% of germs and bacteria**, while Multi-Steam technology relaxes and smooths away wrinkles from everyday wear. Sensor Dry optimizes cycle time and temperature to thoroughly dry without damaging your clothes, and Smart Care allows for easy troubleshooting from the convenience of your smartphone.*
For this model, how do I silence the chimes so that when I push function buttons it's completely quiet?
Greetings!
We appreciate your question about the button tones of the dryer.
Only the alarm can be disabled for the dryer. If you wish to disable the alarm of the dryer, please refer to page 53 of this model's user manual I have shared below.
https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144966809 and it will help our team pull up your information.
Leo
We appreciate your question about the button tones of the dryer.
Only the alarm can be disabled for the dryer. If you wish to disable the alarm of the dryer, please refer to page 53 of this model's user manual I have shared below.
https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144966809 and it will help our team pull up your information.
Leo
4 years ago
by
Posted by:
Samsung
Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
Do laundry your way. Flush clothes with steam for truly deep clean, get each load done faster, and enjoy the peace and quiet of this Samsung washer.
This washer would be a replacement for the same model washer that is currently stacked with a Samsung dryer. Does the delivery and installation include removing the old (broken) washer and stacking the new one with the existing dryer?
Dear Valued Best Buy Client,
We appreciate your inquiry about the delivery inclusions when the replacement washer arrived.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
We appreciate your inquiry about the delivery inclusions when the replacement washer arrived.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
4 years ago
by
Posted by:
Samsung