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 Samsung - Jet 70 Pet Cordless Stick Vacuum with Lightweight Design - Airborne with Violet Filter
Samsung - Jet 70 Pet Cordless Stick Vacuum with Lightweight Design - Airborne with Violet Filter
The Samsung Jet~ 70 Pet Cordless Stick Vacuum features a lightweight and maneuverable design plus a removable battery that can be easily swapped* for a spare extended cleaning time up to 40 minutes. Compatible with Samsung Clean Station~ for mess-free, automatic emptying of the hygienic dust bin.
 

I purchased an extra washable micro filter for my vac. Original is dark blue, extra is light blue. Fit is perfect. With the light blue the vacuum will not come on and shows a red filter light. Looks and is exactly the same. Why won’t it work.

Hi DaveB.

Thank you for reaching out regarding your Samsung - Jet™ 70 Pet Cordless Stick Vacuum with Lightweight Design - Airborne with Violet Filter not working. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. Regarding your concern, to help you with this, I will be providing you with these links

Samsung vacuum will not turn on

https://www.samsung.com/us/support/troubleshooting/TSG01003116/

Also, I have included a link for the filter of the vacuum

https://www.samsung.com/us/home-appliances/home-appliances-accessories/vacuums/samsung-jet-stick-hepa-filter-jet-70-pet-vca-shf90b-xaa/#specs

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144706175

Thank you for being a valued customer of Samsung. Have a great day.

^Camille
4 years ago
by
Posted by: 
Samsung
 
Extra-large capacity 4-Door French Door Refrigerator; a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
 

I understand that the panels come separately, and saw video indicating that suction cup is required to install safely. Is the suction cup included with the refrigerator?

Hi Vida!

Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung - Bespoke 29 cu. ft 4-Door French Door Refrigerator with Beverage Center - White glass. I understand you want to know if a suction cup does come with the Samsung Refrigerator.

We sincerely apologize; this Samsung Refrigerator does not come with a suction cup. You may visit our website to order: https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/bespoke-suction-cup-for-door-panel-installation-removal-ra-a00uaaaa/#benefits.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144706079

Have a great day.

Melardo
4 years ago
by
Posted by: 
Samsung
 
 Samsung - 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle - Stainless Steel
Samsung - 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle - Stainless Steel
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking on your stove simple and fun.
 

Where can I download a owners manual. I need one now

Hi Mom!

Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung - 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle - Stainless steel. I understand you want to know where you can download the user manual.

You may visit our website, click on the "Support" tab, and click "Download" under the user manual: https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-freestanding-electric-range-with-no-preheat-air-fry-convection-griddle-in-stainless-steel-ne63a6711ss-aa/#support.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144705877

Have a great day.

Melardo
4 years ago
by
Posted by: 
Samsung
 
 Samsung - HW-S60B 5.0ch All in One Soundbar with Wireless Dolby Atmos - Black
Samsung - HW-S60B 5.0ch All in One Soundbar with Wireless Dolby Atmos - Black
Enjoy room filling sound in an all in one design. Hear Dolby Atmos sound from above and around without requiring HDMI cables. Perfectly synchronized TV and soundbar sound brings a new level of immersion. Don't miss a word, thanks to a built in center speaker. Plus, play your favorite songs with Alexa built in.
 

Would this pair with Samsung subwoofer model PS-WA65D ?

Hi Dillon,

The HW-S60B Soundbar is exclusively compatible with the SWA-W510 Subwoofer.
^Andrew
4 years ago
by
Posted by: 
Samsung
 
 Samsung - 4 Backguard for 30 Slide in Range - Stainless Steel
Samsung - 4 Backguard for 30 Slide in Range - Stainless Steel
Now you can easily beautify your backsplash and give it the upgrade it deserves. Choose a premium, professional look or cover up any unfinished backsplash area with a sleek 4" backguard for your 30" Front Control Slide-in Range.
 

Will this back guard fit on samsung stove model # NX60T8711SS

Hi Dave,

Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4” Backguard for 30” Slide in Range - Stainless steel.

Yes, this accessory will fit the range with model number NX60T8711SS/AA. I have shared the Samsung link that shows the compatibility of this accessory with the Samsung range.

https://www.samsung.com/us/home-appliances/home-appliances-accessories/range-accessories/4--backguard-for-30--slide-in-range-in-stainless-steel-nx-ab5400rs-aa/#specs

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144701047

Leo
4 years ago
by
Posted by: 
Samsung
 
 Samsung - 23 cu. ft. 4-Door Flex Counter Depth Smart Refrigerator with Family Hub - Stainless Steel
Samsung - 23 cu. ft. 4-Door Flex Counter Depth Smart Refrigerator with Family Hub - Stainless Steel
Smart Counter Depth 4-Door Flex refrigerator with Family Hub helps you connect to what~s most important: your family and home. Samsung~s Family Hub lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge.
 

We have the newer Samsung it is the one pictured above. We are having trouble with the ice maker not producing any ice at all. Not even at night. We did change the filter about a month ago, it says there is still 87% of life left in it.

Hi Icelady,

Thank you for reaching out, and we hope you are in good health. We are saddened to know that this has happened to you. Your feedback helps us understand where we can take steps to improve our product and service.

I have shared a Samsung link that will address your concern with the ice maker of your refrigerator.

Samsung ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001014/

I have also shared the user manual link below. Please access the link and turn to pages 66 - 67 for additional steps if needed.

https://downloadcenter.samsung.com/content/UM/202108/20210824181537497/DA68-04023J-02_MANUAL_USERS_EN_MES_CFR_RF9000A_F-Hub.pdf

Your refrigerator is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:

One (1) year parts and labor.

Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing).

Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only.

Please click on the link for complete details of warranty coverage.

https://www.samsung.com/us/support/service/warranty/RF23A9771SR/AA

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144700799

Leo
4 years ago
by
Posted by: 
Samsung
 
 Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edged doors, and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
 

I have filtered water going into my fridge so I don’t need the water filtered. Is there a way to use the ice maker without having to use the filters in the fridge? Is there a blank filter to buy maybe?

Hi Bodman,

Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator - Stainless steel.

Models designed for use with the AquaPure water filter are shipped with a cap in place to cover the opening and keep it free of debris prior to the installation of the water filter. On most models it is not necessary to have this cap in place for the unit to bypass the filter nor is it intended to plug the housing to prevent leaks.

Most Samsung water and ice dispensers will work without an AquaPure water filter installed. The water filter housings are designed as rotary valves that allow the water to bypass the water filter whenever there is no filter or the filter is not in the locked position.

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144699697

Leo
4 years ago
by
Posted by: 
Samsung
 
 Samsung - 65 Class S95B OLED 4K Smart Tizen TV (2022)
Samsung - 65 Class S95B OLED 4K Smart Tizen TV (2022)
Samsung OLED TV changes the game again with 8.3 million self lit pixels and ultra powerful 4K AI Neural Processing, all for a picture so real, it~s surreal. Add on Dolby Atmos ~ sound built in, the latest Smart TV apps, and a LaserSlim design and get a viewing experience that~s intensely cinematic.
 

How do i delete all the junk from the home screen. I just got my TV installed. On the Home screen you can see all kinds of stuff (Free movies, Nerd Alert, Family movies, Criminal intent etc.) and all other stuff. How can I get rid of all that.

Hi Sumo - So that we can best assist with this, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
4 years ago
by
Posted by: 
Samsung
 
 Samsung - 55 Class S95B OLED 4K Smart Tizen TV (2022)
Samsung - 55 Class S95B OLED 4K Smart Tizen TV (2022)
Samsung OLED TV changes the game again with 8.3 million self lit pixels and ultra powerful 4K AI Neural Processing, all for a picture so real, it~s surreal. Add on Dolby Atmos ~ sound built in, the latest Smart TV apps, and a LaserSlim design and get a viewing experience that~s intensely cinematic.
 

Samsung QN55S95BAFXZA S95B OLED Smart TV - with Digital Antenna & internat ATSC 3.0 Tuner, 4K UHD, 4K HDR Pro, HDR 10, HDR 10+, Hybrid Log-Gamma (HLG), will this Samsung S95B be able to produce a TRUE HIGH DYNAMIC RESOLUTION from over-the-air signal ?o

PARforme - The S95B TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen. ^Gina
4 years ago
by
Posted by: 
Samsung
 
 Samsung - BESPOKE 6.0 cu. ft. Smart Slide-in Gas Range with Smart Dial, Air Fry &amp; Wi-Fi - White Glass
Samsung - BESPOKE 6.0 cu. ft. Smart Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi - White Glass
The Bespoke Smart Front Control Slide-in Gas Range features a Smart Dial, Air Fry and Wi-Fi. Bespoke kitchen appliances are now available in three complementary colors to the Bespoke 4-Door Flex Refrigerator.
 

Does the depth measurement include the handle or is without the handle? If with handle then what is the depth of just the oven. Thank you.

Hi Keri.

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 6.0 cu. ft. Smart BESPOKE Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi.

The range depth measures 26 7 /16" without the handle and 28 11/16" with the handle. Please see the link for more detail on the dimensions.

Installing Your Range on page 2
https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/nx60bb871112aa/spec-sheet/NX60T8711_V8.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144698658

Have a great day.

^Charles
4 years ago
by
Posted by: 
Samsung