Samsung
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- Answer Count73536
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- First AnswerApril 24, 2013
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Samsung - 7.4 Cu. Ft. Electric Dryer with 10 Cycles and Sensor Dry - Platinum
Samsung~s Large 7.4 cu. ft. Capacity Top Load dryer fits more in every load, cutting down on laundry time. It features Sensor Dry that helps prevent overdrying for optimal fabric care, and has 10 Preset Drying Cycles to best suit your drying needs.
The way my small laundry room is set up I have to access dryer door to open right to left. Does this door do that? If not can we change the door to open that way?
Hi Char.
Thank you for reaching out regarding your Samsung - 7.4 Cu. Ft. Electric Dryer with 10 Cycles and Sensor Dry if the doors can be open right to left. Regarding your concern, this dryer has reversible doors hence you can change it.
I suggest you check this link to your user manual for assistance. Please go to pages 31 to 33.
https://downloadcenter.samsung.com/content/UM/202101/20210108110046090/DV3400T_DC68-03784M-02_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144638843
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Thank you for reaching out regarding your Samsung - 7.4 Cu. Ft. Electric Dryer with 10 Cycles and Sensor Dry if the doors can be open right to left. Regarding your concern, this dryer has reversible doors hence you can change it.
I suggest you check this link to your user manual for assistance. Please go to pages 31 to 33.
https://downloadcenter.samsung.com/content/UM/202101/20210108110046090/DV3400T_DC68-03784M-02_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144638843
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
4 years, 1 month ago
by
Posted by:
Samsung
The Samsung Induction Cooktop is the most advanced cooking technology, with an always cool cooking surface. The flexible cooktop accommodates a variety of pot and pan sizes Enjoy the comfort of Analog-Knobs combined with the advanced technology of digital touch display. Virtual Flame LED lights shine onto pans to give the visual of gas cooking, with the precision of induction.
A feature that I liked from our current Frigidaire unit: Auto Sizing™ Pan Detection automatically senses the size of your pan to only send heat to whatever small, medium, or large pan you are using. Does this unit do this?
Hi JessInPhilly75,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 30" Induction Cooktop with WiFi and Virtual Flame™ - Stainless steel.
Yes, the Induction cooking zones of this cooktop adapt automatically to the size of the bottom of the cookware up to a certain limit. However, the magnetic part of the bottom of the cookware must have a minimum diameter depending upon the size of the cooking zone.
I have shared the user manual link below. Please access the link and turn to page 27 for pot and pan sizes.
https://downloadcenter.samsung.com/content/UM/201904/20190417163623165/NZ30K7880U_DG68-00823A-06_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144638845
Leo
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 30" Induction Cooktop with WiFi and Virtual Flame™ - Stainless steel.
Yes, the Induction cooking zones of this cooktop adapt automatically to the size of the bottom of the cookware up to a certain limit. However, the magnetic part of the bottom of the cookware must have a minimum diameter depending upon the size of the cooking zone.
I have shared the user manual link below. Please access the link and turn to page 27 for pot and pan sizes.
https://downloadcenter.samsung.com/content/UM/201904/20190417163623165/NZ30K7880U_DG68-00823A-06_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144638845
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 43" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
can i hang this TV up on a wall??
Hi Francisco, yes you can mount the 43” TU7000 on a wall. You will need a wall mount that has a VESA Standard of 200mm x 200mm.
Here are some compatible wall mount options at Best Buy:
https://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&id=pcat17071&iht=y&keys=keys&ks=960&list=n&qp=tvmountsize_facet%3DTV%20Size%20Compatibility~55%20-%2064%22&sc=Global&st=wall%20mount&type=page&usc=All%20Categories
I hope this helps!
^Brie
Here are some compatible wall mount options at Best Buy:
https://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&id=pcat17071&iht=y&keys=keys&ks=960&list=n&qp=tvmountsize_facet%3DTV%20Size%20Compatibility~55%20-%2064%22&sc=Global&st=wall%20mount&type=page&usc=All%20Categories
I hope this helps!
^Brie
4 years, 1 month ago
by
Posted by:
Samsung
Cook two dishes at different temperatures with Samsung~s Flex Duo Freestanding Gas Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Our stainless steel design completely covers all cooktop and backguard surfaces. Upgraded technology makes cooking simple and fun.
is it okay to leave the airfryer tray in the oven when the oven is NOT in use?
Hi not2techy,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel.
It is generally safe to keep pots and pans in the oven, so much so, the airfryer tray. I have shared the user manual link below. Please access the link to better know the functions of your range.
https://downloadcenter.samsung.com/content/UM/202107/20210712122318123/NX60A6751SS_AA_DG68-01379A-00_EN_MES_CFR_210527.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144638715
Leo
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel.
It is generally safe to keep pots and pans in the oven, so much so, the airfryer tray. I have shared the user manual link below. Please access the link to better know the functions of your range.
https://downloadcenter.samsung.com/content/UM/202107/20210712122318123/NX60A6751SS_AA_DG68-01379A-00_EN_MES_CFR_210527.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144638715
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 24" Top Control Built-In Dishwasher with Adjustable 3rd Rack, 55dBA - Black Stainless Steel
The Samsung Dishwasher features digital touch controls that make it easy to select functions with a gentle touch. The upper rack is height adjustable, so that it can easily accommodate dishes of various shapes and sizes. The interior door is made of stainless steel that~s more durable.
Can the controls be locked while the washer is running?
Hi Seth.
Thank you for reaching out regarding your Samsung - 24" Top Control Built-In Dishwasher - Black stainless steel if the controls be locked while the washer is running. Regarding your concern, the Control Lock allows you to lock the buttons on the control panel so children cannot accidentally start the dishwasher by pressing the buttons on the panel.
To lock and unlock the buttons on the control panel, hold the Heated Dry button down for three (3) seconds when power is On.
I suggest you check this link to your user manual for assistance. Please go to page 7.
https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144638702
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Thank you for reaching out regarding your Samsung - 24" Top Control Built-In Dishwasher - Black stainless steel if the controls be locked while the washer is running. Regarding your concern, the Control Lock allows you to lock the buttons on the control panel so children cannot accidentally start the dishwasher by pressing the buttons on the panel.
To lock and unlock the buttons on the control panel, hold the Heated Dry button down for three (3) seconds when power is On.
I suggest you check this link to your user manual for assistance. Please go to page 7.
https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144638702
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
4 years, 1 month ago
by
Posted by:
Samsung
Cook two dishes at different temperatures with Samsung~s Flex Duo Freestanding Gas Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Our stainless steel design completely covers all cooktop and backguard surfaces. Upgraded technology makes cooking simple and fun.
Cleaning the back of the range and now it says Loc. How do I unlock? Tried clear/off, still locked
Hi Judy,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel.
To unlock the range, press and hold the lock button (located beside the number pad on the control panel) for 3 seconds to unlock the control panel and the door. Pressing the same button and holding it for 3 seconds locks the control panel and the door.
I have shared the user manual link below. Please access the link and turn to page 15 for the control panel layout.
https://downloadcenter.samsung.com/content/UM/202107/20210712122318123/NX60A6751SS_AA_DG68-01379A-00_EN_MES_CFR_210527.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144638677
Leo
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel.
To unlock the range, press and hold the lock button (located beside the number pad on the control panel) for 3 seconds to unlock the control panel and the door. Pressing the same button and holding it for 3 seconds locks the control panel and the door.
I have shared the user manual link below. Please access the link and turn to page 15 for the control panel layout.
https://downloadcenter.samsung.com/content/UM/202107/20210712122318123/NX60A6751SS_AA_DG68-01379A-00_EN_MES_CFR_210527.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144638677
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Cook two dishes at different temperatures with Samsung~s Flex Duo Freestanding Gas Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Our stainless steel design completely covers all cooktop and backguard surfaces. Upgraded technology makes cooking simple and fun.
Can you evenly bake two cakes simultaneously with this double oven?
Hi AL,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel.
Yes, you can bake two cakes simultaneously with the double oven. I have shared the user manual link below. Please access the link and turn to pages 28 - 31 for operating the upper and lower oven.
https://downloadcenter.samsung.com/content/UM/202107/20210712122318123/NX60A6751SS_AA_DG68-01379A-00_EN_MES_CFR_210527.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144638649
Leo
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel.
Yes, you can bake two cakes simultaneously with the double oven. I have shared the user manual link below. Please access the link and turn to pages 28 - 31 for operating the upper and lower oven.
https://downloadcenter.samsung.com/content/UM/202107/20210712122318123/NX60A6751SS_AA_DG68-01379A-00_EN_MES_CFR_210527.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144638649
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Counter Depth 4-Door French Door Refrigerator is a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
If I buy the stainless steel version of this fridge and not the “custom panel ready” version, can I still change panels at a later date?
Hi There.
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Beverage Center.
Yes, you can change the panels whenever you would like.
I highly recommend visiting this link for the reference guide:
Change your Samsung BESPOKE refrigerator panels https://www.samsung.com/us/support/answer/ANS00088645/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144638639
Have a great day.
^Charles
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Beverage Center.
Yes, you can change the panels whenever you would like.
I highly recommend visiting this link for the reference guide:
Change your Samsung BESPOKE refrigerator panels https://www.samsung.com/us/support/answer/ANS00088645/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144638639
Have a great day.
^Charles
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edged doors, and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
The ice maker is not making any ice. Icemaker is on and filter is clean
Hi Yka69.
Thank you for bringing this to our attention. I see you have some concerns with the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator ice maker not working properly. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Here are some links for more details to help you maximize the appliance's potential.
Ice maker not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Samsung ice maker is not making any ice https://www.samsung.com/us/support/troubleshooting/TSG01001014/
You may also refer to the user manual about the "Ice maker does not make ice" on page 59
https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf
I highly recommend visiting this link for the reference guide:
Test or reset your Samsung ice maker https://www.samsung.com/us/support/troubleshooting/TSG01207806/
How to maintain the ice maker
https://www.youtube.com/watch?v=EsbHtpc1ak4
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28T5001SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144638625
Have a great day.
^Charles
Thank you for bringing this to our attention. I see you have some concerns with the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator ice maker not working properly. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Here are some links for more details to help you maximize the appliance's potential.
Ice maker not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Samsung ice maker is not making any ice https://www.samsung.com/us/support/troubleshooting/TSG01001014/
You may also refer to the user manual about the "Ice maker does not make ice" on page 59
https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf
I highly recommend visiting this link for the reference guide:
Test or reset your Samsung ice maker https://www.samsung.com/us/support/troubleshooting/TSG01207806/
How to maintain the ice maker
https://www.youtube.com/watch?v=EsbHtpc1ak4
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28T5001SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144638625
Have a great day.
^Charles
4 years, 1 month ago
by
Posted by:
Samsung
Large capacity Smart Side-by-Side Refrigerator with In-Door Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen and a finish that withstands everyday smudges.
What’s the very bottom drawer for next to the water filter.
I'm so glad you asked, Nana!
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 28 cu. ft. Side-by-Side Refrigerator with WiFi and Large Capacity.
That section/drawer is a crisper box for your vegetables.
Reference Number: 1144638596
Have a great day.
^Charles
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 28 cu. ft. Side-by-Side Refrigerator with WiFi and Large Capacity.
That section/drawer is a crisper box for your vegetables.
Reference Number: 1144638596
Have a great day.
^Charles
4 years, 1 month ago
by
Posted by:
Samsung