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Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Custom Panel Ready

Extra-large capacity 3-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes. Reinvent water and ice the way you want it with Samsung~s Auto Fill Water Pitcher and Dual Ice Maker with cubed ice and Ice Bites

Does the ice maker make pebble ice?

Hi DH,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 30 cu. ft 3-Door French Door Refrigerator with AutoFill Water Pitcher - Custom Panel Ready.

Yes, this refrigerator can make ice bits (pebble ice). I have shared the user manual link below. Please access the link and turn to pages 29, 51 for the layout and how to make.

https://downloadcenter.samsung.com/content/UM/202112/20211203130131575/DA68_04023P_00_MANUAL_USERS_EN_IT_ES_PT_EL.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144585238

Leo

4 years, 1 month ago

Posted by:

Samsung

Samsung - 55" Class Q70A Series QLED 4K UHD Smart Tizen TV (2021)

As intelligent as it is beautiful. A Smart TV interface learns the content you like and makes suggestions based on what you watch.

Can you change screen to full screen instead of 16:9

Jcm - To chance the picture size on the Q70A TV, go to: Home > Settings > Picture > Picture Size Settings. You can choose from Fit to Screen, Zoom and Position, and Picture Size settings. Under Picture Size, you can change the size of the picture displayed on the TV screen to 16:9 Standard, Custom, or 4:3. Please keep in mind supported picture sizes differ with the input signal and content you are watching. ^Gina

4 years, 1 month ago

Posted by:

Samsung

Samsung - 23 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Black Stainless Steel

Large capacity Smart counter depth Side-by-Side Refrigerator with In-Door Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen and a finish that withstands everyday smudges.

Very unhappy with this item and considering returning. Our vegetables wilt or go bad almost immediately drawers. It seems the drawers are not actual crispers and not able to control at all but I can’t find any info even in manual. Please advise.

Best Answer

Hi PLN,

Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers. We want your produce to be preserved as much as possible until you consume them.

The refrigerator has crisper/fresh drawers; however, the crisper drawers on this refrigerator does not come with a a Humidity Control setting.

I have shared a Samsung link to help with what items go in the refrigerator.

https://www.samsung.com/us/support/answer/ANS00084845/

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144585140

Leo

4 years, 1 month ago

Posted by:

Samsung

Samsung - Jetbot Mop - White

Sit back, relax and let the Samsung Jet Mop automatically clean your floors. Samsung~s Jet Mop automatically cleans all type of floors, like tile, vinyl, laminate or hardwood. This robotic mop features dual spinning fiber pads that easily and quickly remove dust and dirt. Now, you can simply take it easy as the intelligent Jet Mop does the hard work for you.

Can you clean the pas by using the washing machine and dryer?

Hi Davy,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Jetbot Mop - White.

It is recommended to clean the mop pads with the included silicone brush so it gets the dirt that is embedded in the mop out. After, you may use the washer and dryer.

I have shared a Samsung link below for a simple guide on properly cleaning and maintaining your Jetbot mop.

https://www.samsung.com/us/support/answer/ANS00086883/

I have also shared the user manual link below for your reference to the features of the Jetbot.

https://downloadcenter.samsung.com/content/PM/202007/20200724080023327/EN/excerpt-UM_VR6000TM_S632-0046A_EN_01_20200723.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number:1144584916

Leo

4 years, 1 month ago

Posted by:

Samsung

Samsung - 5.9 cu. ft. Freestanding Electric Range with Self-Cleaning - Stainless Steel

The Samsung freestanding range with a large 5.9 cu. ft. capacity oven can easily accommodate a big roast, multiple casserole dishes, or two racks of cookies. It also has a powerful and flexible cooktop with five heating elements, including two dual elements, to provide an element that accommodates multiple pan sizes, whether you're boiling water, melting chocolate, or simmering sauce. The self-cleaning setting has 3 different options, depending on your cleaning needs.

Where can I get the Samsung 5.9 c.f free standing elec. Range model number NE59T4311SS

Dear Valued Best Buy Client,

Thank you for reaching out and bringing this to our attention. I understand

To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

Your reference number: 1144584036

Leo

4 years, 2 months ago

Posted by:

Samsung

Samsung - 5.1.2-Channel Soundbar with Dolby Atmos/DTS:X

Explore realistic 3D audio with sound precisely projected from above, in front, behind and to the side of you with the latest acoustic technologies.

Can more than one set of rear speakers be connected to the sound bar at the same time?

Hello Jmck017!
The HW-Q850A Soundbar is exclusively compatible with its included rear speakers.
^Andrew

4 years, 2 months ago

Posted by:

Samsung

Samsung - HW-Q930B/ZA 9.1.4ch Soundbar with Wireless Dolby Atmos / DTS:X and Rear Speakers - Black

Enjoy an unparalleled audio experience with the Q930B, thanks to wireless Dolby Atmos. Sound floods your ears from every corn er of the room with 9 channels, 1 subwoofer and 4 up firing channels to make you feel like you~re right there at the big game, concert or action scene. With Q Symphony, the soundbar sound synchronizes with all of the internal speakers in your compatible Samsung TV to enrich the audio even further. Plus, the included up firing rear speakers project sound above and around you.

What is the difference between the q930b and the q910b soundbars?

Hello Mhumphr6!
The HW-Q930B is a 2022 Best Buy exclusive model which features 9.1.4 channels of powerful audio. Included in the box are true wireless rear speakers that feature front and up-firing channels, plus an 8” wireless subwoofer. Additionally, the HW-Q930B includes features such as built-in Alexa, Airplay 2, Tap Sound, Active Voice Amplifier, Q-Symphony, SpaceFit Sound, and wireless Dolby Atmos when paired with our new 2022 Samsung TVs!
^Andrew

4 years, 2 months ago

Posted by:

Samsung

Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel

The Samsung Front Control Slide-In Gas Range with Convection is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family faster.

Is the griddle in the center the only option or is there a grate

Greetings!

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless steel.

Yes, the griddle is in the center of the cooktop. There will be 2 surface burners (left and right), and a center griddle that comes with the range.

I have shared the user manual link below. Please access the link and turn to page 14 for the complete list of what is included with the range.

https://downloadcenter.samsung.com/content/UM/202103/20210308174944985/NX60T8311SS_AA_DG68-01222A-05_EN.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144583265

Leo

4 years, 2 months ago

Posted by:

Samsung

Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Black Stainless Steel

Samsung's 22 cu. ft. side-by-side counter-depth refrigerator is beautifully designed with a built-in look for a seamless fit. It offers smooth and streamlined exterior design with elegant flat doors, a minimal display dispenser, and easy-to-open recessed handles that blend perfectly into your cabinetry, adding function and style to your kitchen.

What contaminants does the water filter remove? Eg lead, pesticides, etc?

Hi Amy.

Thank you for reaching out regarding your Samsung - 22 Cu. Ft. Side-by-Side Counter-Depth Refrigerator on what contaminants the water filter removes. Regarding your concern, it would be the following:

Chlorine

Mercury

Lead

Pesticides

Herbicides

Pharmaceuticals

I suggest you check this link to assist you further.

https://www.samsung.com/us/home-
appliances/refrigerators/water-filters/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144581639

^Camille

4 years, 2 months ago

Posted by:

Samsung

Samsung - HW-S50A 3.0ch Sound bar with Dolby Digital 5.1 - Deep Gray

Experience virtual 3D sound with the S Series, S50A all-in-one premium soundbar, a versatile soundbar that delivers sharp and realistic audio. Dialogue sounds crisp and super clean thanks to a built-in center speaker, so you won~t miss a word. Whether you~re playing games, watching sports, or kicking back with your favorite show, Adaptive Sound Lite enhances and optimizes your entertainment to a new level of audio. Plus, you can seamlessly pair mobile devices with Bluetooth~ TV Connection~. ~Please check whether your TV is Bluetooth~ compatible.

How do I play a usb thumb drive directly thru the sound bar and what micro USB adapter do I need?

Hello!

Yes you can play music directly from a USB thumb drive to the soundbar.

1. Connect the soundbar with the USB stick by the USB adapter.
• The Micro USB to USB adapter cable is sold separately.
2. Press the Source button on the top panel or remote control, and then select the “USB” mode.
3. Play music files from the USB storage device through the soundbar.
• The soundbar automatically turns off (Auto Power Down) if no USB device has been connected
for more than 20 minutes.

^Andrew

4 years, 2 months ago

Posted by:

Samsung