Samsung
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- Answer Count74667
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- First AnswerApril 24, 2013
- Last AnswerOctober 2, 2026
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Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
does it have steam clean
Hi Bernie,
Thank you for reaching out. We appreciate your question concerning if the Electric Range has steam clean. In line with this, the product has a self and steam clean.
Keep your oven spotless with Self and Steam Clean. Self-Clean deep cleans by heating to a high temperature to burn off grease and food residue. For easier cleanup in 20 minutes, use Steam Clean.
Kindly visit our website under "Specs" for your reference:
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-freestanding-electric-range-with-rapid-boil-self-clean-in-stainless-steel-ne63a6311ss-aa/#specs
Here's the User's Manual on page 42 about Steam-Cleaning:
https://downloadcenter.samsung.com/content/UM/202103/20210316120415733/NE63A6311_AA-01_EN-MES-CFR.pdf
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144802313
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out. We appreciate your question concerning if the Electric Range has steam clean. In line with this, the product has a self and steam clean.
Keep your oven spotless with Self and Steam Clean. Self-Clean deep cleans by heating to a high temperature to burn off grease and food residue. For easier cleanup in 20 minutes, use Steam Clean.
Kindly visit our website under "Specs" for your reference:
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-freestanding-electric-range-with-rapid-boil-self-clean-in-stainless-steel-ne63a6311ss-aa/#specs
Here's the User's Manual on page 42 about Steam-Cleaning:
https://downloadcenter.samsung.com/content/UM/202103/20210316120415733/NE63A6311_AA-01_EN-MES-CFR.pdf
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144802313
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - Bespoke 29 cu. ft. 4-Door Flex Refrigerator with Customizable Panels - White
Extra-large capacity Smart 4-Door Flex Refrigerator with customizable door panels available in multiple colors and finishes. It features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with nugget-style Ice Bites.
What is the purpose of the cylinder inside the water pitcher?
Hi Alaijsha,
Thank you for reaching out and we appreciate your question about the water pitcher.
The cylinder inside the water pitcher is called an infuser. The purpose of the infuser is for you to steep fruits of your liking like lemon/lime so your water may taste refreshing.
I have shared the user manual link below. Please access the link and turn to pages 54 - 57 for the water pitcher.
https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144802275
Leo
Thank you for reaching out and we appreciate your question about the water pitcher.
The cylinder inside the water pitcher is called an infuser. The purpose of the infuser is for you to steep fruits of your liking like lemon/lime so your water may taste refreshing.
I have shared the user manual link below. Please access the link and turn to pages 54 - 57 for the water pitcher.
https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144802275
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range with Air Fry & Convection+ - Stainless Steel
The Samsung Smart Instant Heat Slide-in Induction Range with Air Fry and Convection+ is powered by induction, making it hyperfast, which means less waiting and more cooking. Air Fry mode lets you enjoy healthier fried foods fast. Air Fry tray included.
Does this range have a storage drawer at the bottom for pans?
Hi Peter,
Thank you for reaching out. We appreciate your question concerning the availability of the storage drawer. In line with this, the product has a storage drawer at the bottom.
Kindly refer to the User's Manual on page 21 about the Overview and page 56 about Removing and reinstalling the storage drawer:
https://downloadcenter.samsung.com/content/UM/202206/20220613144426238/NE63B8611-01_EN_MES_CFR_220414.pdf
You may also check out our website under "Specs" for your reference:
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-instant-heat-slide-in-induction-range-with-air-fry-and-convection-in-stainless-steel-ne63b8611ss-aa/#specs
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144802235
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out. We appreciate your question concerning the availability of the storage drawer. In line with this, the product has a storage drawer at the bottom.
Kindly refer to the User's Manual on page 21 about the Overview and page 56 about Removing and reinstalling the storage drawer:
https://downloadcenter.samsung.com/content/UM/202206/20220613144426238/NE63B8611-01_EN_MES_CFR_220414.pdf
You may also check out our website under "Specs" for your reference:
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-instant-heat-slide-in-induction-range-with-air-fry-and-convection-in-stainless-steel-ne63b8611ss-aa/#specs
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144802235
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 58" Class TU690T Crystal UHD 4K Smart Tizen TV (2022)
See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.
If Available is it really a 120 refresh rate tv? This could be good gaming tv if it's 120 Hz for this price. Normally the refresh rate is half of the motion enhancement rate on TVs
Hi Tony,
The refresh rate of the Samsung TU690T is 60Hz, sorry for any confusion!
^Brie
The refresh rate of the Samsung TU690T is 60Hz, sorry for any confusion!
^Brie
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 58" Class TU690T Crystal UHD 4K Smart Tizen TV (2022)
See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.
Why does this TV say its 58in when all of its dims are smaller/similar to a 55in tv? See comps(WxH w/Diagonal Dim)- Samsung-58in Class 6 Series: 33.5inx29.5in w/44in Sony-55in Class X85K: 48inx28in w/56in Samsung-55in Class Q70A: 48inx27in w/55in
Hi Kosta,
The measurements of the TU690T are 50.8"x 29.5"x2.4" without the stand and 50.8"x32.x"x9.8" (WxHxD) with the stand. I hope this helps clear up any confusion!
^Brie
The measurements of the TU690T are 50.8"x 29.5"x2.4" without the stand and 50.8"x32.x"x9.8" (WxHxD) with the stand. I hope this helps clear up any confusion!
^Brie
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 58" Class TU690T Crystal UHD 4K Smart Tizen TV (2022)
See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.
What is the refresh rate? As per the specs the refresh rate is 120 hz so please confirm as I made the payment to Best Buy today because of this major change from 60 to 120, Is this 2022 model as the series is 6?
Hi Saadat,
The Samsung TU690T is a 2022 model but the refresh rate is 60Hz.
I hope this helps.
^Brie
The Samsung TU690T is a 2022 model but the refresh rate is 60Hz.
I hope this helps.
^Brie
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 58" Class TU690T Crystal UHD 4K Smart Tizen TV (2022)
See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.
Are the out of box product dimensions really 33.5”x29.5”? So the screen is only 4” more horizontal than vertical, making it almost square? Seems a bit odd, didn’t realize that at first when I was originally looking at this.
Hi Anthony,
The measurements of the TU690T are 50.8"x 29.5"x2.4" without the stand and 50.8"x32.x"x9.8" (WxHxD) with the stand. I hope this helps clear up any confusion!
^Brie
The measurements of the TU690T are 50.8"x 29.5"x2.4" without the stand and 50.8"x32.x"x9.8" (WxHxD) with the stand. I hope this helps clear up any confusion!
^Brie
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 65" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
Do you still have to have cable access, I want to cut the cable. And I see the multiple apps on there like Netflix, HBO, etc. Do they all require a paid subscription. And does it have the regular channels without cable or antenna? Thanks
Hi Thomas,
The Samsung AU8000 has Samsung TV Plus which offers hundreds of free channels of news, sports, movies, and much more which is available to you at no cost.
It also has a built-in app store where you can choose from hundreds of apps to download. The apps do require a login and may require a subscription to their service.
To access local channels you will need an HD antenna.
I hope this helps!
^Brie
The Samsung AU8000 has Samsung TV Plus which offers hundreds of free channels of news, sports, movies, and much more which is available to you at no cost.
It also has a built-in app store where you can choose from hundreds of apps to download. The apps do require a login and may require a subscription to their service.
To access local channels you will need an HD antenna.
I hope this helps!
^Brie
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 55" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
what does crystal UHD mean?
Hi Judy,
Crystal UHD is the term used for Samsung's 2021 UHD TVs featuring powerful processing from the Crystal Processor 4K and impressive color from the Dynamic Crystal Color technology.
I hope this helps!
^Brie
Crystal UHD is the term used for Samsung's 2021 UHD TVs featuring powerful processing from the Crystal Processor 4K and impressive color from the Dynamic Crystal Color technology.
I hope this helps!
^Brie
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 55" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
Does this Samsung support the spectrum app?
Hi Durap,
Yes the AU8000 has the Spectrum App available for download in the Built-In App Store.
^Brie
Yes the AU8000 has the Spectrum App available for download in the Built-In App Store.
^Brie
4 years, 1 month ago
by
Posted by:
Samsung