Samsung
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- Answer Count69456
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- First AnswerApril 24, 2013
- Last AnswerFebruary 13, 2026
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Samsung's smart induction range features an Anti-Scratch Matte Glass Cooktop 54% more scratch resistant and more durable, that will keep your range looking like new. The contemporary Bespoke design with a recessed handle will seamlessly blend into your kitchen for an elegant and minimalist look. Air Fry built into the oven lets you cook healthier fried food
The oven light will sometimes stay on for hours after I turn the oven off and close the door. Sometimes it goes off right away. The "light" button on the control panel does not work. I tried the door latch--nothing.. Best Buy won't help. 1 week old.
Hi Maryjol,
We understand how unexpected it can feel when your new oven light stays on after use, especially when you’ve just brought it home. Let us help.
Based on your description (the oven light staying on for hours and the light button not working), there’s a strong possibility that Sabbath mode is enabled on your Samsung range. You can refer to your model’s user manual linked below and follow the steps on pages 45 and 46 to deactivate Sabbath mode:
https://downloadcenter.samsung.com/content/UM/202502/20250217164834977/O_01._IB_FULL__NE9100D_NSI6DB9300_EN.pdf
If Sabbath mode is already turned off and the oven light continues to behave the same way, we recommend scheduling a service appointment. You can do so using the link below:
Repair Services:
https://www.samsung.com/us/support/service/
If you’d prefer that we schedule the appointment for you, please reach out to us through one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1151186203 to help our team pull up your information.
Leo
We understand how unexpected it can feel when your new oven light stays on after use, especially when you’ve just brought it home. Let us help.
Based on your description (the oven light staying on for hours and the light button not working), there’s a strong possibility that Sabbath mode is enabled on your Samsung range. You can refer to your model’s user manual linked below and follow the steps on pages 45 and 46 to deactivate Sabbath mode:
https://downloadcenter.samsung.com/content/UM/202502/20250217164834977/O_01._IB_FULL__NE9100D_NSI6DB9300_EN.pdf
If Sabbath mode is already turned off and the oven light continues to behave the same way, we recommend scheduling a service appointment. You can do so using the link below:
Repair Services:
https://www.samsung.com/us/support/service/
If you’d prefer that we schedule the appointment for you, please reach out to us through one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1151186203 to help our team pull up your information.
Leo
3 months, 1 week ago
by
Posted by:
Samsung
Power up your productivity with Galaxy Tab S11. With an incredible crisp display, uncompromising power, impressive durability and supersmart AI, Tab S11 takes your everyday efficiency to a whole new level. Wherever your day takes you, Tab S11 is built to be your powerful partner on the go. From touching up photos from your weekend with family to creating videos for your business, the brilliant 11~ display and powerful performance of Tab S11 help you maximize what you can do, and without worry. With an IP68 durability rating, you can keep checking off your to do list confidently from virtually anywhere. The incredible Dynamic AMOLED 2X screen, surrounded by ultra slim bezels, gives you ample surface area to work and play without wasted screen space. Throughout your day, you can turn to your personal assistant with Galaxy AI to keep your notes, photos, schedule and more organized. Galaxy Tab S11 is more than your typical tablet it~s powerful and portable productivity, made smarter with AI.
Where does the pen sit on the device? Side or back?
Good day Panda, thank you for asking us your question about the Samsung Galaxy Tab S11. You can store your S Pen that's included with your Galaxy Tab S11 by magnetically attaching it to the side of the tablet. If you have additional questions for us, please feel free to reach out to Support. Thanks for being a devoted Samsung customer. - Debra
3 months, 1 week ago
by
Posted by:
Samsung
Our fastest 4K processor powers Samsung Vision AI to upscale your favorite content and put you at the center of the action. Powerful OLED HDR+ contrast and Pantone Validated color let you appreciate every detail. Dynamic motion enhancement technology delivers ultra smooth action for crisp visuals at blazing fast speeds whether you're streaming or gaming.
Our fastest 4K processor powers Samsung Vision AI to upscale your favorite content and put you at the center of the action. Powerful OLED HDR+ contrast and Pantone Validated color let you appreciate every detail. Dynamic motion enhancement technology delivers ultra smooth action for crisp visuals at blazing fast speeds whether you're streaming or gaming.
Is this model a qd model or not?
We’re continually evolving our TV portfolio to provide our customers with new and exciting innovations and experiences. Samsung OLED TVs consistently offer a premium experience while delivering excellent viewing performance, regardless of the specific panels that are integrated into the product.
~ Samsung Specialist
~ Samsung Specialist
3 months, 1 week ago
by
Posted by:
Samsung
Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
How is the volume on this tv?
The Q7F has 20-Watt 2 Channel speakers and features OTS Lite (Object Tracking Sound Lite) to provide you with 3D surround sound that follows the movement on screen by using our incredible virtual top channel audio-putting you right in the middle of the action.
~ Samsung Specialist
~ Samsung Specialist
3 months, 1 week ago
by
Posted by:
Samsung
Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
Does this tv have fiber optics
Elevate your entertainment with vivid visuals and dynamic audio tailored to your content. A color spectrum of over one billion shades brings scenes to life with distinctive contrast, highlighting details with precision. Plus, discover innovative personalized experiences with Samsung Vision AI and also enjoy access to thousands of live TV channels, movies and shows all for free while Knox protects your confidential data.
Will this tv support OTA recording?
Staying in the moment is easier than ever with the all-new Galaxy S25 Ultra. Its intelligent AI transforms into your own virtual assistant that evolves with you to work better for you. Let~s say you want to enjoy a night out with friends but don~t have time to plan. Just ask Galaxy S25 Ultra to invite your friends to the nearest bowling lounge tonight. Your phone will find the info and text it to them. You don~t need to slow down your speech or speak like a robot ~just talk to your phone naturally, and it will understand. While you~re out rolling spares, Night Video brings out the details in every moment ~even in low light ~while Audio Eraser makes it easy to reduce distracting noises, like those pins crashing one lane over. Galaxy S25 Ultra also keeps up with your schedule and provides the weather forecast for your night, allowing you to stay a step ahead and adjust plans on the fly. With a phone as evolved as Galaxy S25 Ultra, you don~t have to sweat the small stuff ~it~s handled intelligently.
Is it possible to buy this unlocked phone and use it on Cricket?
Hello Newphone7, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions, please reach out to Support. Thanks for being a faithful Samsung customer. - Debra
3 months, 1 week ago
by
Posted by:
Samsung
Step up your tablet game with Galaxy Tab S10 FE+. The expansive 13.1" screen brings your favorite content to life with stunning detail, whether you~re catching up on a new series, diving into your next creative project or staying on top of your to-do list. Need to look something up? Circle to Search with Google makes it easy. Whether you see a stylish jacket in a music video or a mouthwatering dish on your feed, just circle it and let the answers come to you. Its durable IP68-rated design is ready for wherever the day takes you, while the included S Pen lets you write, draw and sketch with a natural, pen-on-paper feel. And with a long-lasting, fast-charging battery, you can stream, create and explore for hours without slowing down. Discover a tablet that fits your world with Galaxy Tab S10 FE+.
Can I download pictures to an external hard drive
Hi Sarge, thanks for taking the time to ask us your question about the Samsung Galaxy Tab S10 FE+. Yes, the Galaxy Tab S10 FE+ can download pictures to an external hard drive using a USB-C connection and the "My Files" app. If you have additional questions for us, feel free to reach out to Support. Thanks for being a devoted Samsung customer. - Debra
3 months, 1 week ago
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Posted by:
Samsung