Samsung
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- Answer Count74663
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- First AnswerApril 24, 2013
- Last AnswerOctober 2, 2026
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Samsung - 6.3 cu. ft. Flex Duo Front Control Slide-in Electric Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Flex Duo Front Control Slide-in Electric Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.
HOW DO I TURN ON THE AIR FRYER. WHEN I CYCLE THROUGH THE OPTIONS DON'T SEE THE AIR FRYER OPTION.
Hi Carol,
Thank you for giving us a review about the air fry feature of the Samsung Range.
You can check the user manual on this link: https://downloadcenter.samsung.com/content/UM/202107/20210716111032090/NE63T8751_AA_DG68-01208A-05_EN-MES-CFR_210702.pdf. On page 41 you can check the steps to set the oven for Air fry mode.
If you have inquiries or need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144775083
Thank you for choosing Samsung, and have a great day!
^Rainly
Thank you for giving us a review about the air fry feature of the Samsung Range.
You can check the user manual on this link: https://downloadcenter.samsung.com/content/UM/202107/20210716111032090/NE63T8751_AA_DG68-01208A-05_EN-MES-CFR_210702.pdf. On page 41 you can check the steps to set the oven for Air fry mode.
If you have inquiries or need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144775083
Thank you for choosing Samsung, and have a great day!
^Rainly
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - The Premiere 4K UHD Single Laser Wireless Smart Ultra Short Throw Projector with High Dynamic Range - White
Get ready for a whole new home cinema experience. Experience immersive detail from any angle with the 120-inch wide screen, while crystal 4K resolution provides staggeringly crisp images and optimized color expression.
The specs list that the voltage is 240, most, if not all wall outlets are 120. Is 240v accurate for required power?
Cjd2023 - The Premiere Projector can support AC100-240V. ^Gina
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 65 Class Q80B QLED 4K Smart Tizen TV (2022)
Delight in the dazzling details from bold contrast with this QLED 4K. Your picture comes to life with deep blacks and pure whites from the precise backlighting of Direct Full Array. Enjoy all you watch upscaled to 4K in a range of Quantum HDR 8X colors, along with 3D sound that follows the action.~ ~Utilizes AI-Based formulas to upscale to 4K Resolution. Resulting picture may vary based on source content.
How long to recharge a solar remote for Samsung QLED TV ? Other than the sun what type of light will recharge it ?
Hi - The Solar Cell remote recharge time may vary depending on lighting conditions in the room the remote is placed in. It will charge with either sunlight or indoor light. If you use the USB-C port, a red light will let you know that it is charging. The USB-C cable is not included. ^Gina
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 32" Class Q60A Series QLED 4K UHD Smart Tizen TV (2021)
Enjoy ultra-intense 4K vivid color and sharpened clarity with the Q60A / Q60AB. It combines Quantum Dot Technology with the power of 100% Color Volume to deliver a billion of shades for colorful, razor-sharp visuals. The ultra-smart Quantum Processor 4K Lite automatically upscales and transforms your content into 4K. Dual LED backlighting adjusts and coordinates with content in real time to enhance contrast and detail. Plus, with the rechargeable SolarCell Remote, you can easily access and control Smart TV and all your connected devices.
Is there a center stand available for this TV instead of two side ones, and where to get it from if it is available? Thank you.
Hi SoccerMom - To best assist you with choosing a center stand that's compatible with the 32" Q60A TV, we recommend directly contacting or visiting your local Best Buy. ^Gina
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - Bespoke 12.0 cu. ft. Bottom Freezer refrigerator - Navy Glass
BESPOKE Bottom Freezer refrigerator can be used alone or combined with another BESPOKE Bottom Freezer refrigerator or Flex Column, to design the perfect refrigerator for your home. Plus, choose from three unique colors.
Can the door of the Refrigerator be switched to open from the other side, like 2 products if joined would work like a one ? One opened to left & other opened to right
Hi Jaga,
Thank you for reaching out. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 12.0 cu. ft. Bottom Freezer refrigerator - Navy glass.
Yes, the doors can be reversed. I have shared the user manual link below. Please access the link and turn to pages 23 - 26.
https://downloadcenter.samsung.com/content/UM/202108/20210819203754012/DA68-04069E-01_EN_svc.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144770690
Leo
Thank you for reaching out. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 12.0 cu. ft. Bottom Freezer refrigerator - Navy glass.
Yes, the doors can be reversed. I have shared the user manual link below. Please access the link and turn to pages 23 - 26.
https://downloadcenter.samsung.com/content/UM/202108/20210819203754012/DA68-04069E-01_EN_svc.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144770690
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
Samsung~s new dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.5 cu. ft. capacity and 10 preset drying cycles, you can do fewer loads in less time and fulfill almost every drying need.
Why are these reviews, which are listed under the DRYER, apparently all about a WASHER? It's a bit hard to believe the reviews and star ratings when it's for a different product. Where are the recent reviews for specifically the dryer?
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number: 1144770644
Leo
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number: 1144770644
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly and safely dry your clothes. Also, with 7.2 cu. ft. capacity and 8 Preset Drying Cycles, you can do fewer loads in less time and fulfill almost every drying need.
We bought this dryer about a year ago. Is there anyway to turn off the jingle chime that plays at the end of the cycle? It’s long and loud and has woken up our newborn a couple times. Thanks!
Hi Matt,
Thank you for reaching out. We are saddened that the chime of the dryer is roaring and causes rest to be disrupted in your household.
Unfortunately, this dryer's chime can't be turned off nor can the volume be lessened. I have shared the user manual link below. Please access the link for your reference to the features and functions of the dryer.
https://downloadcenter.samsung.com/content/UM/202102/20210219065903586/DV3000A_SEM_DC68-03784P-00_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144770545
Leo
Thank you for reaching out. We are saddened that the chime of the dryer is roaring and causes rest to be disrupted in your household.
Unfortunately, this dryer's chime can't be turned off nor can the volume be lessened. I have shared the user manual link below. Please access the link for your reference to the features and functions of the dryer.
https://downloadcenter.samsung.com/content/UM/202102/20210219065903586/DV3000A_SEM_DC68-03784P-00_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144770545
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Samsung~s new 7.5 cu. ft. dryer allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more, right from your smartphone. Steam Sanitize+ eliminates 99.9% of germs and bacteria, while Multi-Steam technology relaxes and smooths away wrinkles from everyday wear.
Do we have to connect the water holes even if we don’t plan on using steam or sanitizing function? Or can we use the dryer without it?
Hi Newbuyer,
Thank you for reaching out. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 cu. ft. Smart Gas Dryer with Steam Sanitize+ - White.
It is recommended to connect the water hose but if you decide not to hook it up, the dryer will still operate except for the steam/sanitizing function. I have shared the user manual link below. Please access the link and turn to page 31 for instructions on connecting the water hose.
https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144770271
Leo
Thank you for reaching out. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 cu. ft. Smart Gas Dryer with Steam Sanitize+ - White.
It is recommended to connect the water hose but if you decide not to hook it up, the dryer will still operate except for the steam/sanitizing function. I have shared the user manual link below. Please access the link and turn to page 31 for instructions on connecting the water hose.
https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144770271
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Samsung~s new Smart Dryer has integrated Wi-Fi that allows you to remotely start or stop your cycle, schedule laundry on your time, and receive end of cycle alerts and more, right from your smartphone. Also, the Steam Sanitize+ cycle eliminates 99.9% of germs and bacteria while relaxing and smoothing away wrinkles from everyday wear.
I ordered this dryer yesterday. Is there anything separate that I need to order for it? I’m wondering if it needs power cord, water line hookups (for steam), gas line, dryer vent hose, etc. ???
HI CynCity,
Thank you for reaching out and for your purchase of a Samsung Gas dryer.
Your dryer has a cord with an equipment-grounding conductor and
a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
A 1/2” (1.27 cm) gas supply line is
recommended and must be reduced to
connect to the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an accessible, approved manual gas shut-off valve be installed within 6” of your dryer.
A y-connector and a short water hose are included with the dryer.
I have shared the user manual link below. Please access the link and turn to pages 20 - 21 for the power cord reminder and page 19 for the gas requirements.
https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144770195
Leo
Thank you for reaching out and for your purchase of a Samsung Gas dryer.
Your dryer has a cord with an equipment-grounding conductor and
a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
A 1/2” (1.27 cm) gas supply line is
recommended and must be reduced to
connect to the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an accessible, approved manual gas shut-off valve be installed within 6” of your dryer.
A y-connector and a short water hose are included with the dryer.
I have shared the user manual link below. Please access the link and turn to pages 20 - 21 for the power cord reminder and page 19 for the gas requirements.
https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144770195
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI Smart Dial - Brushed Black
Samsung~s new Smart Dial Front Load washer uses AI power to learn and recommend your favorite wash cycles and displays them first for quick access in a simplified, easy to use control panel. It has a large 4.5 cu. ft. capacity and with Super Speed Wash, you can wash a full load of laundry in just 28 minutes without sacrificing cleaning performance.
Is this washer machine electric or gas?
Hi Cc!
Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung Washer. I understand you want to know if this Samsung Washer is electric or gas.
This Samsung Washer is electric. You may visit our website under the "Specs" tab for reference: https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu-ft-large-capacity-smart-dial-front-load-washer-with-super-speed-wash-in-brushed-black-wf45a6400av-us/#specs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144770157
Have a great day.
Melardo
Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung Washer. I understand you want to know if this Samsung Washer is electric or gas.
This Samsung Washer is electric. You may visit our website under the "Specs" tab for reference: https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu-ft-large-capacity-smart-dial-front-load-washer-with-super-speed-wash-in-brushed-black-wf45a6400av-us/#specs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144770157
Have a great day.
Melardo
4 years, 1 month ago
by
Posted by:
Samsung