Samsung
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- Answer Count73513
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- First AnswerApril 24, 2013
- Last AnswerAugust 7, 2026
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Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking with your stove simple and fun.
does NG to propane conversion kit come with this range? I mean the brass orifices to switch it from NG to propane?
Hi Mungo.
Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle if a propane conversion kit is included with this range. Regarding your concern, a propane conversion kit is included with this range.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/ranges/gas/6-0-cu-ft-smart-freestanding-gas-range-with-integrated-griddle-in-stainless-steel-nx60a6111ss-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144523010
^Camille
Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle if a propane conversion kit is included with this range. Regarding your concern, a propane conversion kit is included with this range.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/ranges/gas/6-0-cu-ft-smart-freestanding-gas-range-with-integrated-griddle-in-stainless-steel-nx60a6111ss-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144523010
^Camille
4 years, 2 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Smart Electric Dryer with Steam and FlexDry - Black
Samsung's new Smart Dial Dryer with FlexDry lets you dry delicates and everyday clothing at the same time or independently with two dryers in the same unit. It uses AI power to learn and recommend your favorite drying cycles and displays them first for quick access in a simplified, easy to use control panel. Also, with Super Speed Dry, you can dry a full load of laundry in just 30 minutes.
Does it not come with a power cord?
Hi mouth.
Thank you for reaching out regarding your Samsung - 7.5 cu. ft. Smart Dial Electric Dryer With FlexDry and SuperSpeed Dry if it comes with a power cord. Regarding your concern, for Samsung electric dryer is power cord is sold separately.
I suggest you check this link to the user manual for assistance. Please go to page 20.
https://downloadcenter.samsung.com/content/UM/202108/20210823231337928/FLEX_DRYER_SEHC_SimpleUX_DC68-03382E-00_EN_CFR_MES_26052021.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144522984
^Camille
Thank you for reaching out regarding your Samsung - 7.5 cu. ft. Smart Dial Electric Dryer With FlexDry and SuperSpeed Dry if it comes with a power cord. Regarding your concern, for Samsung electric dryer is power cord is sold separately.
I suggest you check this link to the user manual for assistance. Please go to page 20.
https://downloadcenter.samsung.com/content/UM/202108/20210823231337928/FLEX_DRYER_SEHC_SimpleUX_DC68-03382E-00_EN_CFR_MES_26052021.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144522984
^Camille
4 years, 2 months ago
by
Posted by:
Samsung
Samsung - 43 Class Q60B QLED 4K Smart Tizen TV (2022)
Leap into the world of bold contrast and vivid color with QLED 4K. Together, cool and warm Dual LEDs shine a billion shades of Quantum Dot color for a natural looking picture. Enjoy it all upscaled to glorious 4K, in details and colors that stay true even in bright scenes, thanks to 100% Color Volume.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
what the width between the legs of the tv
Hi snake - The leg width of the 43" Q60B is 26.7". ^Gina
4 years, 2 months ago
by
Posted by:
Samsung
Samsung - 55 Class QN90B Neo QLED 4K Smart Tizen TV (2022)
Dive into our most brilliantly intense 4K experience, powered by Quantum Matrix Technology. By using precision Mini LEDs to create a wide range of color and contrast, rich details are revealed. Marvel at all that emerges from your darkest and brightest scenes thanks to 14 bit processing for deep blacks and over a billion shades of color. From daytime sports to movie night, your picture amazes in any light with AI processing that expertly upscales content to 4K and refines your Smart Hub and sound.
What is the difference between the Qn90b and Qn90a samsung tv besides the year ?
Hi NEEDANSWER1! Our 2022 QN90B Neo QLED adds new features like Real Depth Enhancer which increases depth and dimension on screen to bring content to life, and EyeComfort Mode that automatically adjusts the amount of blue light to help keep your eyes more comfortable. For gamers, you’ll gain Motion Xcelerator Turbo+ enhancements like HDMI 2.1, Game Motion Plus and 4K @ 120Hz support on all ports, and additional settings adjustments with Game Bar 2.0. You’ll also get built-in Dolby Atmos audio for an enhanced cinematic surround sound experience. ^Gina
4 years, 2 months ago
by
Posted by:
Samsung
Samsung - 55" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
Hi - 2 questions. Is there space for the slim fit cord to run behind the TV mounted on a fireplace to a connect box sitting on the mantle? Secondly, does the 2022 Samsung Frame include a slim mounting kit + hardware for installing on a brick fireplace?
Hi Jay! The Frame TV comes with the Slim Fit Wall Mount and accessories for mounting. Additional hardware required will depend on the type of building material such as drywall, concrete, ceramic tile, brick, etc. Be sure to use appropriate wall mounting hardware for the type of wall you have. The One Invisible Cable will absolutely fit once connected to your TV on the wall mount! ^Gina
4 years, 2 months ago
by
Posted by:
Samsung
Samsung - Bespoke 11.4 cu. ft. Flex Column refrigerator - Navy Glass
BESPOKE Flex Column refrigerator, which converts from fridge to freezer, can be used alone or combined with another BESPOKE Flex Column or Bottom Freezer refrigerator, to design the perfect refrigerator for your home. Plus, choose from three unique colors
Can you use this as a freezer and fridge at the same time?
Hi Mazen,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 11.4 cu. ft. Flex Column refrigerator - Navy glass
You can use one mode at a time. If the refrigerator is on the freezer mode, you can't use the fridge mode and vice versa. I have shared the user manual link below. Please access the link and turn to pages 20 - 22 for the control panel settings.
https://downloadcenter.samsung.com/content/UM/202104/20210419174436135/Revision_OneDoor_RR7000M_BESPOKE_FRE_DA68-04131E-00_EN_MES_CFR_0115.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144520764
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 11.4 cu. ft. Flex Column refrigerator - Navy glass
You can use one mode at a time. If the refrigerator is on the freezer mode, you can't use the fridge mode and vice versa. I have shared the user manual link below. Please access the link and turn to pages 20 - 22 for the control panel settings.
https://downloadcenter.samsung.com/content/UM/202104/20210419174436135/Revision_OneDoor_RR7000M_BESPOKE_FRE_DA68-04131E-00_EN_MES_CFR_0115.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144520764
Leo
4 years, 2 months ago
by
Posted by:
Samsung
Samsung - 55" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
Can you use any soundbar with this? I have a Yamaha.
Hi mary - You sure can! You can connect a soundbar to The Frame TV via HDMI or Optical cable, or wirelessly via Bluetooth or Wi-Fi. ^Gina
4 years, 2 months ago
by
Posted by:
Samsung
33" wide Smart Counter Depth 3-Door French Door Refrigerator with a modern look that blends seamlessly into your kitchen.
I got a display fridge From Best Buy but it was given to us in demo mode. There is no cold air. How do you take it off demo mode?
Greetings!
Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers.
I have shared a Samsung link that will help guide you with the demo mode (Cooling Off mode).
https://www.samsung.com/us/support/answer/ANS00048861/
I have also shared the user manual link below. Please access the link and turn to page 37 for deactivating the demo mode (Cooling Off mode).
https://downloadcenter.samsung.com/content/UM/202103/20210311150651162/DA68-04132A-02_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144520614
Leo
Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers.
I have shared a Samsung link that will help guide you with the demo mode (Cooling Off mode).
https://www.samsung.com/us/support/answer/ANS00048861/
I have also shared the user manual link below. Please access the link and turn to page 37 for deactivating the demo mode (Cooling Off mode).
https://downloadcenter.samsung.com/content/UM/202103/20210311150651162/DA68-04132A-02_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144520614
Leo
4 years, 2 months ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Preserve perishables with this stainless steel Samsung French-door refrigerator. Twin Cooling Plus technology offers accurate temperature control to keep vegetables and fruits fresh for longer, while the 28-cu. ft. interior capacity provides ample storage space. This ENERGY STAR-compliant Samsung French-door refrigerator features adjustable flip-up shelves, letting you fit and access tall items easily.
how do you reset the filter after replacing filter on the RF28T5201 samaung
Hi BJ.
Thank you for reaching out regarding your Samsung - 28 Cu. Ft. French Door Refrigerator on how do you reset the filter after replacing it. Regarding your concern, here are the steps you need to follow:
1. Find the Filter Reset button on the control panel if it's available. It is sometimes the secondary function of another button on the panel.
2. Once located, touch and hold the correct button for 3 seconds until the light resets.
3. The filter icon will either turn off or change back to its normal color when it's reset. This starts the 6 month timer over again.
I suggest you check this link for further assistance.
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
Also, I have included your user manual for assistance. Please go to page 42.
https://downloadcenter.samsung.com/content/UM/202008/20200814074426173/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA_u.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144520530
^Camille
Thank you for reaching out regarding your Samsung - 28 Cu. Ft. French Door Refrigerator on how do you reset the filter after replacing it. Regarding your concern, here are the steps you need to follow:
1. Find the Filter Reset button on the control panel if it's available. It is sometimes the secondary function of another button on the panel.
2. Once located, touch and hold the correct button for 3 seconds until the light resets.
3. The filter icon will either turn off or change back to its normal color when it's reset. This starts the 6 month timer over again.
I suggest you check this link for further assistance.
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
Also, I have included your user manual for assistance. Please go to page 42.
https://downloadcenter.samsung.com/content/UM/202008/20200814074426173/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA_u.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144520530
^Camille
4 years, 2 months ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edge doors and AutoFill Water Pitcher. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
What is height
Hi Carebear.
Thank you for reaching out regarding your Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with AutoFill Water Pitcher on what is the height. Regarding your concern, the height would be the following:
Net Height with Hinge
70"
Net Height without Hinge
68 7/8"
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/28-cu--ft--large-capacity-3-door-french-door-refrigerator-with-autofill-water-pitcher-in-stainless-steel-rf28t5021sr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144520482
^Camille
Thank you for reaching out regarding your Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with AutoFill Water Pitcher on what is the height. Regarding your concern, the height would be the following:
Net Height with Hinge
70"
Net Height without Hinge
68 7/8"
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/28-cu--ft--large-capacity-3-door-french-door-refrigerator-with-autofill-water-pitcher-in-stainless-steel-rf28t5021sr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144520482
^Camille
4 years, 2 months ago
by
Posted by:
Samsung