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 Samsung - 7.4 Cu. Ft. Electric Dryer with 10 Cycles and Sensor Dry - White
Samsung - 7.4 Cu. Ft. Electric Dryer with 10 Cycles and Sensor Dry - White
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Warranty on Samsung dryer DVE45T3400 and Samsung washer WA45T3400? Thank you

Greetings!

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.4 Cu. Ft. Electric Dryer with 10 Cycles and Sensor Dry - White.

The dryer is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:

One (1) Year All Parts and Labor

Please click on the link for complete details of warranty coverage.

https://www.samsung.com/us/support/service/warranty/DVE45T3400V/A3

I have also listed the warranty details below for the WA45T3400. The washer is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:

One (1) year parts and labor.

Three (3) years stainless tub part (Part Only).

Five (5) years washing motor part (Part Only).

Please click on the link for complete details of warranty coverage.

https://www.samsung.com/us/support/service/warranty/WA45T3400AP/A4

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144469812

Leo
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 7.4 Cu. Ft. Electric Dryer with 10 Cycles and Sensor Dry - White
Samsung - 7.4 Cu. Ft. Electric Dryer with 10 Cycles and Sensor Dry - White
vjvjgjgbj
 

My dryer was installed 2 days ago and it isn't heating up. What should i do?

Hi Munoz,

Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers.

I have shared a Samsung link that would best help and resolve your concern with your dryer.

https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all

I have also shared the user manual link below. Please access the link and turn to pages 45 - 46 for additional steps to resolve your concerns with the dryer.

https://downloadcenter.samsung.com/content/UM/202101/20210108110046090/DV3400T_DC68-03784M-02_EN_CFR_MES.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144469710

Leo
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo, Smart Dial &amp; Air Fry - Stainless Steel
Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo, Smart Dial & Air Fry - Stainless Steel
The Samsung Smart Slide-In Induction range with Flex Duo, Smart Dial and Air fry is fully Wi-Fi connected and voice-enabled, giving you the tools you need to simplify the cooking experience in the kitchen. This Slide-In range features Virtual Flame technology giving the visual of gas cooking, with the precision of induction cooking.
 

Hi! What kind of pots and pans can you use on the induction top? Can you use ceramic or only stainless steel?

Hi Anna.

Thank you for reaching out regarding Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo™, Smart Dial & Air Fry on what pots and pans you can use on the induction cooktop. Regarding your concern, it would be best to check this link for the list of the allowed cooktop.

Here is the link:

Best cookware to use on your Samsung cooktop

https://www.samsung.com/us/support/answer/ANS00045483/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144469686

^Camille
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 7.5 cu. ft. Smart Electric Dryer with Steam Sanitize+ - Brushed Black
Samsung - 7.5 cu. ft. Smart Electric Dryer with Steam Sanitize+ - Brushed Black
Samsung~s new 7.5 cu. ft. dryer allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more, right from your smartphone. Steam Sanitize+ eliminates 99.9% of germs and bacteria, while Multi-Steam technology relaxes and smooths away wrinkles from everyday wear.
 

Does model number DVE50A8500V/A3 come in white color?

Hi Bud001,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 cu. ft. Smart Electric Dryer with Steam Sanitize+ - Brushed black.

This dryer only comes in brushed black. I have shared the specification sheet below. Please access the link to learn of the features and complete specification of the dryer.

https://image-us.samsung.com/SamsungUS/home/home-appliances/washers-dryers/dryers/electric/dve50a8500v/2021_DVE50A8500V_V6.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144469610

Leo
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black
Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black
Samsung's new Smart Dial Washer with FlexWash lets you wash two separate loads at the same time or independently with two washers in the same unit. It uses AI power to learn and recommend your favorite wash cycles, has a large 6.0 cu. ft. total capacity, and can wash a full load of laundry with full performance in just 28 minutes with Super Speed Wash.
 

Does it matter what type of detergent I use? Is there one that’s preferred (liquid, pod or powder)? Also, is there a certain brand or type I should be using? Thanks.

Hi KCB.

Thank you for reaching out regarding Samsung - 6.0 cu. ft. Total Capacity Smart Dial Washer with FlexWash and SuperSpeed Wash on what type of detergent needs to use. Regarding your concern, for the best cleaning results, use a high-efficiency detergent such as Tide HE, Wisk HE, Cheer HE or Gain HE*. High-efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently, and cleaning is maximized.

I suggest you check this link to your user manual for assistance. Please go to page 35.

https://downloadcenter.samsung.com/content/UM/202109/20210906153018685/FLEX_WV9900A-MD_SImpleUX_DC68-04316A-01_EN_CFR_MES.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144469600

^Camille
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - MX-T50 Sound Tower 500W Wireless Speaker - Black
Samsung - MX-T50 Sound Tower 500W Wireless Speaker - Black
Enjoy balanced music and booming bass with this Samsung Giga party audio system. The two-dimensional sound and 500W of power broaden the music range to room-filling audio, while the built-in LED and DJ effects are adjustable from a smartphone so you're in control. This Samsung Giga party audio system has Bluetooth for wireless music streaming.
 

Does this model connect to Sony Bravia through Bluetooth?

Hi RD0110! If your TV can output a Bluetooth audio signal, the MX-T50 Sound Tower should have no issues pairing.
^Tim
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - MX-T50 Sound Tower 500W Wireless Speaker - Black
Samsung - MX-T50 Sound Tower 500W Wireless Speaker - Black
Enjoy balanced music and booming bass with this Samsung Giga party audio system. The two-dimensional sound and 500W of power broaden the music range to room-filling audio, while the built-in LED and DJ effects are adjustable from a smartphone so you're in control. This Samsung Giga party audio system has Bluetooth for wireless music streaming.
 

Can I play music and sing on a Bluetooth microphone with this speaker? If not which speaker do you recommend I bought the MX-T40 but couldn’t play music and use the micro. I want to exchange for one I can do both on. Thanks for the help

Hi there! The MX-T50 features Karaoke compatibility and supports microphones that utilize a standard 1/4" connection. The MX-T50 does not support Karaoke through a direct Bluetooth connection.
^Tim
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - HW-Q65T 7.1ch Soundbar with Dolby 5.1 / DTS Virtual:X - Black
Samsung - HW-Q65T 7.1ch Soundbar with Dolby 5.1 / DTS Virtual:X - Black
Elevate your entertaining experience with immersive 3D sound. The power of Samsung sound bar Q65T makes surround soundbar comes to life with speakers that fire all around you.
 

we have a q70 tv and both 75yrs old cant here when talking is low. witch sound bar best for us the q65 or the q70

Hi boston! Both soundbars feature a built in center channel to further enhance dialogue performance; however, the HW-Q700A features a Voice Enhancement feature when paired with the Smart Things app. I hope this helps!
^Tim
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - HW-Q65T 7.1ch Soundbar with Dolby 5.1 / DTS Virtual:X - Black
Samsung - HW-Q65T 7.1ch Soundbar with Dolby 5.1 / DTS Virtual:X - Black
Elevate your entertaining experience with immersive 3D sound. The power of Samsung sound bar Q65T makes surround soundbar comes to life with speakers that fire all around you.
 

Hi, do you need Wi-Fi to use these speakers?

Hi Devon1233! The HW-Q65T does not support or require a WiFi connection for use.
^Tim
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 43&quot; Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Samsung - 43" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
 

tried everything to make close caption work and the TV tells me that function is not available. That is ridiculous. I have a hearing problem and the TV speakers are terrible Help? Going to return if there are no options to improve either function.

Hi Jasminegirl! I am very sorry to hear about the issues you are experiencing with Closed Captions on your new AU8000 TV. You can turn Closed Captions on/off and change the settings such as separating it from the broadcast screen, font color, background color, size, position, language, etc. by going to: Settings > General > Accessibility > Caption Settings. If the feature is not available, this may be due to built in closed caption functionality of the streaming app or device you are using. Check the content source for built in CC options. Should this not be the case, please give us the opportunity to gather additional information to better assist with this issue. You can contact us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
^Tim
4 years, 3 months ago
by
Posted by: 
Samsung