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April 24, 2013
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Samsung - 75" Class QN95B Neo QLED 4K Smart TV (2022)

Brilliant details shine even in daylight with Samsung~s ultra-precise Quantum Mini LEDs. Immerse yourself in a next level viewing experience with an impossibly slim profile. Experience everything you watch transformed to 4K by AI-powered neural networks.

I noticed that this TV comes with a One Connect box, which I have read can be troublesome. Does this box have to be used? Does the TV not have Antenna and HDMI inputs on the TV itself?

Hi GTJackson - The One Connect Box is required for use with the QN95B TV, as this box houses all input connections, as well as power. ^Gina

4 years, 2 months ago

Posted by:

Samsung

Samsung - 30 in. Wide 5 Elements Freestanding 6.3 cu. ft. Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.

See all Q&A for this product

Does an air fry tray come with this range? or does the customer have to purchase a tray?

Hi FranklinPhil.

Thank you for reaching out regarding your Samsung - 5.9 cu. ft. Flex Duo™ Freestanding Electric Range if an air fry tray comes with this range. Regarding your concern, the air tray is sold separately.

I suggest you check this link to your user manual for assistance. Please go to page 21.

https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144682031

Thank you for being a valued customer of Samsung. Have a great day.

^Camille

4 years, 2 months ago

Posted by:

Samsung

Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel

Flex-Duo with Dual Door gives you flexible oven capacity by splitting one oven into two. The removable Smart Divider creates two independent ovens and temperature controls to cook multiple dishes simultaneously, with little to no transfer of heat or aroma. A hinged door gives you access to just the top compartment or the full oven. Dual Fan Convection distributes heat throughout the oven for faster and more even cooking. The powerful flexible cooktop has five heating elements and can handle multiple dishes, in different sized pans, simultaneously.

Is it possible to use the top oven only, or must you always use both top and bottom when the unit is divided?

Hi Noll.

Thank you for reaching out regarding your Samsung - 5.9 cu. ft. Flex Duo™ Freestanding Electric Range if it is possible to use the top oven only, or must you always use the top and bottom when the unit is divided. You must use the upper and lower ovens.

I suggest you check this link to your user manual for assistance. Please go to page 31.

https://downloadcenter.samsung.com/content/UM/202103/20210308171137067/NE59M6850SS_AA_DG68-00883A_05_EN.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144681960

Thank you for being a valued customer of Samsung. Have a great day.

^Camille

4 years, 2 months ago

Posted by:

Samsung

Samsung - BESPOKE Cube Air Purifier - Gray

Design meets function with the BESPOKE Cube Air Purification System by Samsung. This visually appealing, virtually silent Air Purification System traps large dust particles, helps remove unpleasant odors, and captures ultrafine dust, providing clean air for your home.

What square footage does this cover?

Hi lynnbear17.

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the BESPOKE Cube Air Purifier.

The Air purifier has a coverage of 350 sqft. Please check the link for more details.

Specs
https://www.samsung.com/us/home-appliances/air-purifiers/cube-air-purifier/bespoke-air-purifier-in-grey-ax350a9350g-aa/?redir=AX350A9350G#specs

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144681916

Have a great day.

^Charles

4 years, 2 months ago

Posted by:

Samsung

Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.5 cu. ft. capacity and 10 preset drying cycles, you can do fewer loads in less time and fulfill almost every drying need.

See all Q&A for this product

I have a model dv42h5000. will the model 6000 which replaced the 5000 fit my pedestal

Hello al,

Thank you for reaching out. We appreciate you informing us about your inquiry if the Samsung dryer with model 6000, which replaced the 5000 fits your pedestal. We understand this information's importance, and we'll be glad to look into this for you.

As per checking, this Samsung dryer is compatible with the WE402NW pedestal.

You may check page 13 of the user manual for information about installing the dryer with a pedestal.
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf

You may also visit samsungparts.com should you wish to purchase a pedestal.

Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Your Reference Ticket Number: 1144681915

Thank you, and stay safe!

-Angelica

4 years, 2 months ago

Posted by:

Samsung

Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.

See all Q&A for this product

Can we convert this freezer side to refrigerator ? I hardly use freezer need more space for refrigerator

Hi Vick,

Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Black stainless steel.

The freezer cannot be converted into a refrigerator. I have shared the user manual link below. Please access the link for you to know about the features and functions of the refrigerator.

https://downloadcenter.samsung.com/content/UM/202002/20200209000842125/SBS_RS5300T_DA68-03958J-01_EN_MES_CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number:1144681792

Leo

4 years, 2 months ago

Posted by:

Samsung

Samsung - Flex Duo 6.3 cu. ft. Front Control Slide-in Dual Fuel Range with Smart Dial, Air Fry & WiFi, Fingerprint Resistant - Black Stainless Steel

The Samsung Front Control Slide-in Dual Fuel Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.

I did not know that I had to buy the power cord separately What is the part #

Hi Mir7000.

Thank you for reaching out regarding your Samsung - Flex Duo™ 6.3 cu. ft. Front Control Slide-in Dual Fuel Range with Smart Dial, Air Fry & WiFi, Fingerprint Resistant power cord part number. I apologize if you were not advised that the power cord is not included. Regarding your concern, for the part number, it would be best to speak to our Samsung Parts team at 800.627.4368; lines are open Mon - Fri 9:00 AM ~ 6:30 PM EST.

I suggest you check this link for further assistance.

http://www.samsungparts.com/CustomerService.aspx

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144681790

Thank you for being a valued customer of Samsung. Have a great day.

^Camille

4 years, 2 months ago

Posted by:

Samsung

Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation - Stainless Steel

Free up space above your cooktop with the new, beautifully designed Smart SLIM Microwave. This combination microwave with ventilation hood fits into the same space as an under-the-cabinet hood, but despite its slim size, it has a 1.1 cu. ft. capacity. The SLIM Microwave packs in the powerful performance you need with all the technology that you love in a slim, space efficient size.

See all Q&A for this product

Is the stainless steel the fingerprint free style?

Hi Max,

Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless steel.

Yes, the finish of the microwave is fingerprint resistance. I have shared the specification sheet below for your reference to the available colors.

https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/ME11A7510_Slim_V4.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144681745

Leo

4 years, 2 months ago

Posted by:

Samsung

Samsung - 65" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)

Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.

Do I have to have the ethernet plugged into the TV or will it work off the WiFi?

Hi Debby,

Absolutely! You can connect to your wireless network via Wi-Fi. It also supports Wi-Fi Direct.

^Brie

4 years, 2 months ago

Posted by:

Samsung

Water Filter for Select Samsung Refrigerators - White

Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.

See all Q&A for this product

Is this filter compatible with Model: RF 28T5021SG? Thank you in advance.

Greetings!

Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Water Filter for Select Samsung Refrigerators - White.

Yes, this water filter is compatible with the Samsung refrigerator with model number RF28T5021SG. I have shared Samsung links below to help you identify, replace and reset the water filter light on the refrigerator.

https://www.samsung.com/us/support/answer/ANS00060149/

https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/#specs

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144677430

Leo

4 years, 2 months ago

Posted by:

Samsung