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April 24, 2013
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August 10, 2026
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Samsung - 30" Single Wall Oven with Steam Cook and WiFi - Black Stainless Steel

The Samsung Wall Oven has steam cooking so you can bake and roast with professional results. Steam Cook delivers moisture at precise times for a crisp, browned outside, and tender inside. Dual convection circulates air faster for more even and efficient cooking results. The 5.1 cu ft of capacity accommodates a roast, multiple casserole dishes, or several racks of cookies.

Can you preheat the oven via WiFi smart things or similar smart home setup; Alexa, Google Home etc?

Hi Austin,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 30" Single Wall Oven with Steam Cook and WiFi - Black stainless steel.

Yes, you can pre-heat the oven via the SmartThings app via a mobile smart device. I have shared the user manual link below. Please access the link and turn to pages 32 - 33.

I have also shared a link below where you can download and learn more about the SmartThings app.

https://www.samsung.com/us/support/owners/app/smartthings

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144439766

Leo

4 years, 3 months ago

Posted by:

Samsung

Samsung - Galaxy Z Flip3 5G 128GB - Phantom Black (Verizon)

A foldable display and informative cover screen put the old school flip phone to shame. With Flex Mode functionality, you can take hands-free selfies, group pics and videos with the sound of your voice . With our strongest aluminum frame ever and an IPX8 water-resistant rating, Galaxy Z Flip3 5G is engineered to play as hard as you do and always ready for your big moves

See all Q&A for this product

Can i buy the phone and just use wifi on it? or do i have to have a plan for the phone to work?

Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy Z Flip3 5G. In line with this, Yes, you can use your home wifi without inserting a SIM card on the device. ^Charles

4 years, 3 months ago

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Samsung

Samsung - 75" Class The Frame QLED 4K UHD Smart Tizen TV (2022)

Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.

What does a subscription to the Art Work collection cost? Is it a one time or a monthly / annual fee?

Best Answer

Hi Buddy - You can subscribe to the Art Store monthly ($4.99) or yearly ($49.99). ^Gina

4 years, 3 months ago

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Samsung

Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Stainless Steel

Free up space above your cooktop with the new beautifully designed Smart SLIM Microwave. This combination microwave with ventilation hood fits into the same space as an under-the-cabinet hood, but despite its slim size it has a sizeable 1.1 cu ft capacity. The SLIM Microwave packs in the powerful performance you need with all the technology that you love in a slim, space efficient size.

See all Q&A for this product

What are the vent's width and length opening measurements?

Hi Vent,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless steel.

The measurements are either 6 inches round or 3 ¼ inches x 10 inches rectangular. I have shared the installation guide link below. Please access the link and turn to pages 4 - 5.

https://downloadcenter.samsung.com/content/EM/202202/20220223181502042/Install_ME11A7510DS_AA_DE68-04709A-01_EN-MES_220120.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144439275

Leo

4 years, 3 months ago

Posted by:

Samsung

Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Black Stainless Steel

Does this microwave vent out?

Hi Noelia,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Black stainless steel.

Yes, this microwave has the capability of venting out. There are 3 vent types that the microwave can be setup for. I have shared the installation link below. Please access the link and turn to page 12 for the ventilation types.

https://downloadcenter.samsung.com/content/EM/202202/20220223181502042/Install_ME11A7510DS_AA_DE68-04709A-01_EN-MES_220120.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144438950

Leo

4 years, 3 months ago

Posted by:

Samsung

Samsung - Galaxy A12 32GB(Unlocked) - Black

Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.

Is this phone compatible with TracFone service plans?

Hi Newphone2000,

Thank you for contacting us about this. We value your query regarding if the Galaxy A12 (Unlocked) works with TracFone. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers at any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.

You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.

Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513

Reference Number: 1144438697

Thank you for choosing Samsung. Have a great day!

^Chrystel

4 years, 3 months ago

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Samsung

Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Stainless Steel

The Samsung Countertop Microwave makes preparing multiple dishes effortless with the large 1.9 cu. ft. capacity, accommodating even your largest dishes. Sensor Cook technology allows you to automatically adjusts cooking time for optimal results. Additionally, the Ceramic Enamel Interior provides a durable, scratch resistant and easy to clean interior, making everyday maintenance simple.

Do you recycle old microwave if a new one is purchased?

Hello.

Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook if you recycled old microwave if a new one is purchased. Regarding your concern about recycling the microwave, please refer to your local municipality or retailer for pick-up or drop-off options.

I suggest you check this link for further assistance.

https://www.samsung.com/us/aboutsamsung/sustainability/environment/responsible-recycling/programs/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144438676

^Camille

4 years, 3 months ago

Posted by:

Samsung

Samsung - 4.4 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator - Brushed Black

Equipped with the ActiveWave Agitator, Samsung~s large 4.4 cu. ft. capacity Top Load Washer is designed to reduce noise and vibration while delivering powerful cleaning, and features Active WaterJet, a built-in water faucet for easy pretreating.

Can you soak clothes before washing with this machine?

Hi ElleArt,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.4 cu. ft. High-Efficiency Top Load Washer with ActiveWave Agitator and Active WaterJet - Brushed black.

The washing machine has a function to pre-soak clothes. I have shared below the user manual link. Please access the link and turn to pages 31 and 36.

https://downloadcenter.samsung.com/content/UM/202101/20210129163216843/Final_WA3400T_DC68-03850E-03_EN_CFR_MES_R.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144438594

Leo

4 years, 3 months ago

Posted by:

Samsung

Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel

The Samsung Front Control Slide-In Electric Convection Range with Air Fry is fully Wi-Fi connected and voice enabled, making it easy to create delicious and healthier* meals for your family. *As compared to deep frying.

My range, fridge, and dishwasher will all be delivered in five days, and I'm so excited I know this range steam CLEANS, but does it steam food?

Hi Soexcited.

Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant if you can steam. I am glad you are excited about your new products. Regarding your concern, yes, you can steam on medium heat.

I suggest you check this link to your user manual for further assistance. Please go to page 25.

https://downloadcenter.samsung.com/content/UM/202103/20210322165903067/NE63T851_AA_DG68-01210A-04_EN-MES-CFR_210315.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144438563

^Camille

4 years, 3 months ago

Posted by:

Samsung

Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel

The Samsung Front Control Slide-In Gas Range with Convection is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family faster.

What is the part # for the integrated griddle?? I need a replacement can’t find it anywhere

Hello.

Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant part number for the integrated griddle as you need a replacement. Regarding your concern, it would be best if you get in touch with our Samsung parts team for them to assist you in getting the part number and the replacement griddle.

You can reach them at this contact number:

J & J International, Inc.

Live Help : 800.627.4368

( Mon - Fri 9:00 AM ~ 6:30 PM EST )

I suggest you check this link for further assistance.

http://www.samsungparts.com/CustomerService.aspx

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144438438

^Camille

4 years, 3 months ago

Posted by:

Samsung