Samsung
Samsung's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count74713
- Helpfulness Votes37,996
- First AnswerApril 24, 2013
- Last AnswerOctober 5, 2026
- Featured Answers0
- Best Answers3953
Samsung's Reviews
Samsung has not submitted any reviews.
Samsung's Questions
Samsung has not submitted any questions.
Samsung - Jetbot Mop - White
Sit back, relax and let the Samsung Jet Mop automatically clean your floors. Samsung~s Jet Mop automatically cleans all type of floors, like tile, vinyl, laminate or hardwood. This robotic mop features dual spinning fiber pads that easily and quickly remove dust and dirt. Now, you can simply take it easy as the intelligent Jet Mop does the hard work for you.
Can you clean the pas by using the washing machine and dryer?
Hi Davy,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Jetbot Mop - White.
It is recommended to clean the mop pads with the included silicone brush so it gets the dirt that is embedded in the mop out. After, you may use the washer and dryer.
I have shared a Samsung link below for a simple guide on properly cleaning and maintaining your Jetbot mop.
https://www.samsung.com/us/support/answer/ANS00086883/
I have also shared the user manual link below for your reference to the features of the Jetbot.
https://downloadcenter.samsung.com/content/PM/202007/20200724080023327/EN/excerpt-UM_VR6000TM_S632-0046A_EN_01_20200723.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number:1144584916
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Jetbot Mop - White.
It is recommended to clean the mop pads with the included silicone brush so it gets the dirt that is embedded in the mop out. After, you may use the washer and dryer.
I have shared a Samsung link below for a simple guide on properly cleaning and maintaining your Jetbot mop.
https://www.samsung.com/us/support/answer/ANS00086883/
I have also shared the user manual link below for your reference to the features of the Jetbot.
https://downloadcenter.samsung.com/content/PM/202007/20200724080023327/EN/excerpt-UM_VR6000TM_S632-0046A_EN_01_20200723.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number:1144584916
Leo
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 5.9 cu. ft. Freestanding Electric Range with Self-Cleaning - Stainless Steel
The Samsung freestanding range with a large 5.9 cu. ft. capacity oven can easily accommodate a big roast, multiple casserole dishes, or two racks of cookies. It also has a powerful and flexible cooktop with five heating elements, including two dual elements, to provide an element that accommodates multiple pan sizes, whether you're boiling water, melting chocolate, or simmering sauce. The self-cleaning setting has 3 different options, depending on your cleaning needs.
Where can I get the Samsung 5.9 c.f free standing elec. Range model number NE59T4311SS
Dear Valued Best Buy Client,
Thank you for reaching out and bringing this to our attention. I understand
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number: 1144584036
Leo
Thank you for reaching out and bringing this to our attention. I understand
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number: 1144584036
Leo
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 5.1.2-Channel Soundbar with Dolby Atmos/DTS:X
Explore realistic 3D audio with sound precisely projected from above, in front, behind and to the side of you with the latest acoustic technologies.
Can more than one set of rear speakers be connected to the sound bar at the same time?
Hello Jmck017!
The HW-Q850A Soundbar is exclusively compatible with its included rear speakers.
^Andrew
The HW-Q850A Soundbar is exclusively compatible with its included rear speakers.
^Andrew
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - HW-Q930B/ZA 9.1.4ch Soundbar with Wireless Dolby Atmos / DTS:X and Rear Speakers - Black
Enjoy an unparalleled audio experience with the Q930B, thanks to wireless Dolby Atmos. Sound floods your ears from every corn er of the room with 9 channels, 1 subwoofer and 4 up firing channels to make you feel like you~re right there at the big game, concert or action scene. With Q Symphony, the soundbar sound synchronizes with all of the internal speakers in your compatible Samsung TV to enrich the audio even further. Plus, the included up firing rear speakers project sound above and around you.
What is the difference between the q930b and the q910b soundbars?
Hello Mhumphr6!
The HW-Q930B is a 2022 Best Buy exclusive model which features 9.1.4 channels of powerful audio. Included in the box are true wireless rear speakers that feature front and up-firing channels, plus an 8” wireless subwoofer. Additionally, the HW-Q930B includes features such as built-in Alexa, Airplay 2, Tap Sound, Active Voice Amplifier, Q-Symphony, SpaceFit Sound, and wireless Dolby Atmos when paired with our new 2022 Samsung TVs!
^Andrew
The HW-Q930B is a 2022 Best Buy exclusive model which features 9.1.4 channels of powerful audio. Included in the box are true wireless rear speakers that feature front and up-firing channels, plus an 8” wireless subwoofer. Additionally, the HW-Q930B includes features such as built-in Alexa, Airplay 2, Tap Sound, Active Voice Amplifier, Q-Symphony, SpaceFit Sound, and wireless Dolby Atmos when paired with our new 2022 Samsung TVs!
^Andrew
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-In Gas Range with Convection is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family faster.
Is the griddle in the center the only option or is there a grate
Greetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless steel.
Yes, the griddle is in the center of the cooktop. There will be 2 surface burners (left and right), and a center griddle that comes with the range.
I have shared the user manual link below. Please access the link and turn to page 14 for the complete list of what is included with the range.
https://downloadcenter.samsung.com/content/UM/202103/20210308174944985/NX60T8311SS_AA_DG68-01222A-05_EN.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144583265
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless steel.
Yes, the griddle is in the center of the cooktop. There will be 2 surface burners (left and right), and a center griddle that comes with the range.
I have shared the user manual link below. Please access the link and turn to page 14 for the complete list of what is included with the range.
https://downloadcenter.samsung.com/content/UM/202103/20210308174944985/NX60T8311SS_AA_DG68-01222A-05_EN.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144583265
Leo
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Black Stainless Steel
Samsung's 22 cu. ft. side-by-side counter-depth refrigerator is beautifully designed with a built-in look for a seamless fit. It offers smooth and streamlined exterior design with elegant flat doors, a minimal display dispenser, and easy-to-open recessed handles that blend perfectly into your cabinetry, adding function and style to your kitchen.
What contaminants does the water filter remove? Eg lead, pesticides, etc?
Hi Amy.
Thank you for reaching out regarding your Samsung - 22 Cu. Ft. Side-by-Side Counter-Depth Refrigerator on what contaminants the water filter removes. Regarding your concern, it would be the following:
Chlorine
Mercury
Lead
Pesticides
Herbicides
Pharmaceuticals
I suggest you check this link to assist you further.
https://www.samsung.com/us/home-
appliances/refrigerators/water-filters/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144581639
^Camille
Thank you for reaching out regarding your Samsung - 22 Cu. Ft. Side-by-Side Counter-Depth Refrigerator on what contaminants the water filter removes. Regarding your concern, it would be the following:
Chlorine
Mercury
Lead
Pesticides
Herbicides
Pharmaceuticals
I suggest you check this link to assist you further.
https://www.samsung.com/us/home-
appliances/refrigerators/water-filters/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144581639
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - HW-S50A 3.0ch Sound bar with Dolby Digital 5.1 - Deep Gray
Experience virtual 3D sound with the S Series, S50A all-in-one premium soundbar, a versatile soundbar that delivers sharp and realistic audio. Dialogue sounds crisp and super clean thanks to a built-in center speaker, so you won~t miss a word. Whether you~re playing games, watching sports, or kicking back with your favorite show, Adaptive Sound Lite enhances and optimizes your entertainment to a new level of audio. Plus, you can seamlessly pair mobile devices with Bluetooth~ TV Connection~. ~Please check whether your TV is Bluetooth~ compatible.
How do I play a usb thumb drive directly thru the sound bar and what micro USB adapter do I need?
Hello!
Yes you can play music directly from a USB thumb drive to the soundbar.
1. Connect the soundbar with the USB stick by the USB adapter.
• The Micro USB to USB adapter cable is sold separately.
2. Press the Source button on the top panel or remote control, and then select the “USB” mode.
3. Play music files from the USB storage device through the soundbar.
• The soundbar automatically turns off (Auto Power Down) if no USB device has been connected
for more than 20 minutes.
^Andrew
Yes you can play music directly from a USB thumb drive to the soundbar.
1. Connect the soundbar with the USB stick by the USB adapter.
• The Micro USB to USB adapter cable is sold separately.
2. Press the Source button on the top panel or remote control, and then select the “USB” mode.
3. Play music files from the USB storage device through the soundbar.
• The soundbar automatically turns off (Auto Power Down) if no USB device has been connected
for more than 20 minutes.
^Andrew
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 65 Class QN900B Neo QLED 8K Smart Tizen TV (2022)
Experience our best picture yet with ultra-premium Samsung Neo QLED 8K. Discover a world of vivid colors and details in the deep dark blacks and light bright whites, all from a vast grid of precision Mini LEDs. And with its edge-to-edge Infinity Screen, it~s easy to dive into this breathtaking 8K picture.~ ~Utilizes AI-Based formulas to upscale to 8K Resolution. Resulting picture may vary based on source content.
comes with free speaker?
Hi there! At this time, the MX-T70 Sound Tower is included free of charge when purchasing the 2022 QN900B Neo QLED 8K TV. ^Gina
4 years, 3 months ago
by
Posted by:
Samsung
Enjoy the flexibility to microwave, bake, broil and roast ~ all from one appliance. With the combination of convection cooking and microwave heating, food cooks faster and more evenly than a traditional microwave.
Do the over the ovens microwave come with plus
Hi Stormy,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless steel.
Yes, this range is equipped with a power cord. The length of the cord is 39.37 inches. I have shared the Samsung link below. Please visit the link to find out all the features the microwave has.
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/1-7cu-ft-over-the-range-microwave-with-convection-and-slim-fry-in-stainless-steel-mc17t8000cs-aa/#specs
Please click on the link below to resolve any concerns
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number:1144579812
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless steel.
Yes, this range is equipped with a power cord. The length of the cord is 39.37 inches. I have shared the Samsung link below. Please visit the link to find out all the features the microwave has.
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/1-7cu-ft-over-the-range-microwave-with-convection-and-slim-fry-in-stainless-steel-mc17t8000cs-aa/#specs
Please click on the link below to resolve any concerns
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number:1144579812
Leo
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 32" Class The Frame QLED Full HD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED FHD TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
Does this Frame TV have a motion sensor? (Last year's model did not, which kind makes the Frame's art mode pointless.)
Hi Nate - The 32" Frame TV does not feature a motion sensor. The motion sensor can be found on 43" and above 2022 Frame TV models. ^Gina
4 years, 3 months ago
by
Posted by:
Samsung