Samsung

Samsung's Stats

Reviews

Review Count
0
Helpfulness Votes
0

First Review
None
Last Review
None
Featured Reviews
0
Average Rating
0

Reviews Comments

Review Comment Count
0
Helpfulness Votes
0

First Review Comment
None
Last Review Comment
None
Featured Review Comments
0

Questions

Question Count
0
Helpfulness Votes
0

First Question
None
Last Question
None
Featured Questions
0

Answers

Answer Count
73530
Helpfulness Votes
37,918

First Answer
April 24, 2013
Last Answer
August 10, 2026
Featured Answers
0
Best Answers
3939

Samsung's Reviews

Samsung has not submitted any reviews.

Samsung's Questions

Samsung has not submitted any questions.

Samsung's Answers

<<prev 1 ... 3649 3650 3651 3652 3653 ... 7353 next>>

Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel

The Samsung Front Control Slide-In Electric Range is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family.

Hello, I have a customer that has counters that top out at 35" (instead of 36") she wants to replace her range with a slide in that would be flush on her countertop. Is the height adjustable for that 1"? Thank you!

Hi kitchygirl,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless steel.

The range, at its lowest is 36 inches. I have shared the installation guide below. Please access the link and turn to page 1.

https://downloadcenter.samsung.com/content/EM/202103/20210302184716714/Install_NE63T8911_AA_DG68-01302A-01_EN-MES_210129b.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144372691

Leo

4 years, 4 months ago

Posted by:

Samsung

Samsung - 30 in. Wide 5 Burner 6.0 cu. ft. Smart Freestanding Gas Range with Stainless Cooktop & Air Fry - Stainless Steel

Cook two dishes at different temperatures with Samsung~s Flex Duo Freestanding Gas Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Our stainless steel design completely covers all cooktop and backguard surfaces. Upgraded technology makes cooking simple and fun.

See all Q&A for this product

Does this oven offer a steam clean?

Hi ACHappy,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel.

This range has a self-clean / self-steam cleaning operation. I have included the user manual link below. Please access the link and turn to pages 13, 26, 50 - 52 for the self-cleaning operation.

https://downloadcenter.samsung.com/content/UM/202107/20210712122318123/NX60A6751SS_AA_DG68-01379A-00_EN_MES_CFR_210527.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144372621

Leo

4 years, 4 months ago

Posted by:

Samsung

Samsung - BESPOKE 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Customizable Panel Colors - Matte Black Steel

Smart Counter Depth 4-Door Flex refrigerator with customizable door panels available in multiple colors and finishes. It features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with Ice bites.

What products can be used on the steel surface to clean fingerprints and grime

Hi Vicki.

Thank you for reaching out regarding your Samsung - BESPOKE 23 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with WiFi and Customizable Panel Colors on what product can be used to clean steel surfaces and clean fingerprints. Regarding your concern, you can use a stainless steel cleaner or polish like Bar Keepers Friend and a soft clean cloth to clean your stainless steel and remove the fingerprint.

Here is a link to assist you with your concern.

A plan for keeping your Samsung refrigerator clean:

https://www.samsung.com/us/support/answer/ANS00079481/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144372590

^Camille

4 years, 4 months ago

Posted by:

Samsung

Samsung - 4.5 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet - Brushed Black

Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Active WaterJet that lets you pretreat heavily soiled and stained clothes and Vibration Reduction Technology+ that reduces noise for quiet washing.

Can you leave the top open and add clothes while it's running, like the old school ones? Or does it have to be shut and locked before it will run?

Hi Jenny,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet - Brushed black.

You have to close the top or lid for the washer to operate. If you have forgotten items, you may press the play/pause button, wait for the lid to unlock, and then open the door.

I have shared the user manual link below. Please get to the link and turn to pages 28 - 27.

https://downloadcenter.samsung.com/content/UM/202101/20210129163216843/Final_WA3400T_DC68-03850E-03_EN_CFR_MES_R.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144372473

Leo

4 years, 4 months ago

Posted by:

Samsung

Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel

Cook what you love. This over-the-range Samsung microwave lets you heat healthy food with the touch of a button. Plus, the powerful ventilation system keeps your kitchen air fresh and free of steam or fumes, and Eco Mode turns off the LED display when it~s not needed.

My top cabinet comes out from the wall 15 inches.The side cabinets come out 12 inches. Will this fit? Of course I have 30 inches width Thanks

Hi FitsOrNot.

Thank you for reaching out regarding your Samsung - 1.6 Cu. Ft. Over-the-Range Microwave if this can fit in your open space. Regarding your concern, here is the dimension.

Product Dimensions

29 7/8" W x 16 29/32" H x 15 1/8" D

Cutout Depth

12" Max

I suggest you check this link for the full specs, dimensions, and features.

https://www.samsung.com/us/home-appliances/microwaves/over-the-range/me16k3000as-aa-16-cuft-over-the-range-microwave-stainless-steel-me16k3000as-aa/#specs

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144372466

^Camille

4 years, 4 months ago

Posted by:

Samsung

Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel

Flex-Duo with Dual Door gives you flexible oven capacity by splitting one oven into two. The removable Smart Divider creates two independent ovens and temperature controls to cook multiple dishes simultaneously, with little to no transfer of heat or aroma. A hinged door gives you access to just the top compartment or the full oven. Dual Fan Convection distributes heat throughout the oven for faster and more even cooking. The powerful flexible cooktop has five heating elements and can handle multiple dishes, in different sized pans, simultaneously.

Can this be hardwired or does it need to be plugged in? Previous oven was hardwired.

Hi Kylej.

Thank you for reaching out regarding your Samsung - 5.9 cu. ft. Flex Duo™ Freestanding Electric Range if this is hardwired or needs to be plugged. Regarding your concern, you need to plug this into the power socket.

I suggest you check this link to your installation manual for further assistance. Please go to pages 6 to 9

https://downloadcenter.samsung.com/content/EM/202011/20201113100245875/Install_30_Electric_Range_USA_DG68-00108G-10_EN-MES.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144372405

^Camille

4 years, 4 months ago

Posted by:

Samsung

Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel

How much door hinge clearance is needed for clear door opening? I'm close to the wall on the left hinge side.

Hi northwoods.

Thank you for reaching out regarding your Samsung - 1.6 Cu. Ft. Over-the-Range Microwave Net Height with Hinge on what dimension for the clearance is needed. Regarding your concern, here is the dimension 29 7/8" W x 16 29/32" H x 15 1/8" D

I suggest you check this link for the full specs, dimensions, and features.

https://www.samsung.com/us/home-appliances/microwaves/over-the-range/me16k3000as-aa-16-cuft-over-the-range-microwave-stainless-steel-me16k3000as-aa/#specs

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144372285

^Camille

4 years, 4 months ago

Posted by:

Samsung

Samsung - Bespoke AirDresser Grand Clothing Care System with Steam Refresh and Sanitize - Crystal Mirror Finish

Samsung's new Bespoke AirDresser Grand in Crystal Mirror Finish has a large interior for more garments. It also uses powerful steam and air to relax light wrinkles and remove from fabric 99% of common bacteria, viruses, and odors, and 100% of live dust mites, reducing exposure to dust mite allergies.

How well does it dry, delicate clothing. I’ll be using it has a dry cabinet to dry non dryer delicate items. And what is the drying temps?

Hi Rita,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - AirDresser Grand Clothing Care System with Steam Refresh and Sanitize - Crystal Mirror Finish.

I have shared the user manual link below. Please go to the link and turn to page 20 - 22.

https://downloadcenter.samsung.com/content/UM/202201/20220121164227865/DF10A_BESPOKE_DC68-04313H-01_EN.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144372286

Leo

4 years, 4 months ago

Posted by:

Samsung

Samsung - Galaxy Tab A7 10.4" Wi-Fi 64GB - Gold

Galaxy Tab A7 combines the slim, lightweight design you need, with the immersive entertainment experience you crave. The ultra-widescreen display draws you in to movies and shows while Dolby Atmos surround sound speakers place you in the center of the action. Video calls via the landscape-oriented, front-facing camera help you feel as if you~re in the same room with family and friends. And the fast processor, long-lasting battery and robust built-in storage let you enjoy more of the streaming, browsing, music and photos you love.

Is this the 2021 or 2019 version

Hi Jenny. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy Tab A7 10.4. The Galaxy Tab A7 with a 10.4 screen is a 2020 model compared to 2019 which only had a 10.1 screen. ^Charles

4 years, 4 months ago

Posted by:

Samsung

Samsung - Geek Squad Certified Refurbished Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold

Geek Squad~ Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Geek Squad~ Certified Refurbished products.Crush workouts and all your health goals with Samsung Galaxy Watch4. Be your best with the watch that knows you best.

Is this watched unlocked for all carriers or GPS only?

Hi Nikki. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy Watch4. In line with this, looking into the device's details, this is the BT model (BlueTooth) means it needs to be connected to your phone to maximize the watch's potential. ^Charles

4 years, 4 months ago

Posted by:

Samsung