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Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless Steel
Make this sleek Samsung refrigerator the center of your kitchen. Access on-the-go items quickly, get filtered water and ice right from the door, and keep ingredients fresh and cool, just the way they should be.
My freezer is not working. Will i be reimbursed for any food spoilage till geek squad comes to check it? Up to how much?
Dear Valued Best Buy Client,
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific question.
Thank you, and stay safe!
Your Reference Ticket Number: 1144550772
-Angelica
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific question.
Thank you, and stay safe!
Your Reference Ticket Number: 1144550772
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 25 cu. ft. Large Capacity 4-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Samsung~s 25 cu. ft. large capacity 4-Door French Door refrigerator is beautifully designed, with SpaceMax Technology, EZ-Open Handle and a fingerprint resistant finish that withstands everyday smudges.
Why are the doors hard to close? Especially the one with the ice and water dispenser
Hello,
Thank you for reaching out. We appreciate you letting us know your inquiry on why the doors of this Samsung refrigerator are hard to close. We understand how important this information is for you, and we apologize for the inconvenience this has caused you. We're here to help.
If the doors haven't closed correctly since the last time they were reattached or adjusted, they may have been reattached or adjusted incorrectly.
Attached is a link to a guide you can check when you have an issue with the door of your Samsung refrigerator.
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
Do not hesitate to reach out to us via our Support Channels below should you wish to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144550764
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry on why the doors of this Samsung refrigerator are hard to close. We understand how important this information is for you, and we apologize for the inconvenience this has caused you. We're here to help.
If the doors haven't closed correctly since the last time they were reattached or adjusted, they may have been reattached or adjusted incorrectly.
Attached is a link to a guide you can check when you have an issue with the door of your Samsung refrigerator.
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
Do not hesitate to reach out to us via our Support Channels below should you wish to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144550764
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
Samsung's 27 cu. ft. large capacity 3-door French door refrigerator is beautifully designed with a minimal dispenser, sleek-edge doors, and modern handles. The clean lines and modern form blend beautifully into your kitchen, while the fingerprint-resistant finish withstands everyday smudges.
Does this fridge come with all the parts to install it? specifically does it include the waterline install kit and does it include a filter or do those need to be purchased seperately?
Hello abcd,
Thank you for reaching out. We appreciate you letting us know your inquiry if this refrigerator comes with all the parts to install it, specifically the waterline install kit and a filter. We understand how important this information is for you, and we're here to help.
Per checking, water line installation kits are available at extra cost from your retailer, but this refrigerator comes with a filter.
You may check pages 32-33 of the user manual for information about installing the water supply line to the refrigerator for future reference.
https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf
Do not hesitate to reach out to us via our Support Channels below should you wish to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144550629
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry if this refrigerator comes with all the parts to install it, specifically the waterline install kit and a filter. We understand how important this information is for you, and we're here to help.
Per checking, water line installation kits are available at extra cost from your retailer, but this refrigerator comes with a filter.
You may check pages 32-33 of the user manual for information about installing the water supply line to the refrigerator for future reference.
https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf
Do not hesitate to reach out to us via our Support Channels below should you wish to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144550629
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edge doors and AutoFill Water Pitcher. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
Why ice maker makes ice slow? Not full ice bin after week
Hello JaeH,
Thank you for reaching out. We appreciate you letting us know your inquiry about why the ice maker makes ice slow. We apologize for the inconvenience this has caused you, especially since the bin is still not full after a week. We're here to help.
As per checking, there are a few factors that can cause an ice maker to not work. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame.
Attached is a link to the troubleshooting guide to try when your Samsung refrigerator has an ice maker issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
The link below contains information about maintaining the ice maker in your refrigerator for reference.
https://www.youtube.com/watch?v=EsbHtpc1ak4
Do not hesitate to reach out to us via our Support Channels below should you wish to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144550595
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry about why the ice maker makes ice slow. We apologize for the inconvenience this has caused you, especially since the bin is still not full after a week. We're here to help.
As per checking, there are a few factors that can cause an ice maker to not work. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame.
Attached is a link to the troubleshooting guide to try when your Samsung refrigerator has an ice maker issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
The link below contains information about maintaining the ice maker in your refrigerator for reference.
https://www.youtube.com/watch?v=EsbHtpc1ak4
Do not hesitate to reach out to us via our Support Channels below should you wish to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144550595
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
Does this refrigerator show fingerprints?
Hi Lynn.
Thank you for reaching out regarding your Samsung - 21.8 Cu. Ft. French-Door Refrigerator if this refrigerator shows fingerprint. Regarding your concern, the panel is not fingerprint resistant; hence fingerprint will show.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/30-wide-22-cu-ft-french-door-refrigerator-stainless-steel-rf220nctasr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144550539
^Camille
Thank you for reaching out regarding your Samsung - 21.8 Cu. Ft. French-Door Refrigerator if this refrigerator shows fingerprint. Regarding your concern, the panel is not fingerprint resistant; hence fingerprint will show.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/30-wide-22-cu-ft-french-door-refrigerator-stainless-steel-rf220nctasr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144550539
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
This Samsung Gas Cooktop offers a full range of burners for all of your cooking needs. Its 19K BTU power burner with two heat options quickly boils water or maintains a simmer. Use the griddle to cook breakfast foods, grill sandwiches or saut~ vegetables. Blue LED illuminated knobs visually let you know your cooktop is on even at a distance.
Do all of the burners on this cooktop have both high and low flames? I just bought a new cooktop and can only turn one burner low enough to simmer. On the other 4 burners, the low flame is almost as high as the high flame.
Hello,
Thank you for reaching out. We appreciate you letting us know your inquiry if all the burners on this cooktop have high and low flames. We understand how important this information is for you, and we're here to help.
As per checking, this cooktop has high and low flames on all burners. Incorrect placement of a burner head or cap will result in poor ignition or uneven flames.
Attached is a link to the troubleshooting steps to try when you have flame issues on your Samsung gas cooktop.
https://www.samsung.com/us/support/troubleshooting/TSG01001946/#flame-is-an-unusual-size-or-shape
Do not hesitate to reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144550527
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry if all the burners on this cooktop have high and low flames. We understand how important this information is for you, and we're here to help.
As per checking, this cooktop has high and low flames on all burners. Incorrect placement of a burner head or cap will result in poor ignition or uneven flames.
Attached is a link to the troubleshooting steps to try when you have flame issues on your Samsung gas cooktop.
https://www.samsung.com/us/support/troubleshooting/TSG01001946/#flame-is-an-unusual-size-or-shape
Do not hesitate to reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144550527
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 1.2 cu. ft. Countertop Convection Microwave with PowerGrill - Black
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.2 cu. ft. capacity. The Power Convection quickly circulates heat, delivering oven like results. Additionally, PowerGrill functions like a grill, allowing you to brown and crisp your food on the outside while maintaining tenderness inside.
what are the dementias hight x with x depth
Hello,
Thank you for reaching out and bringing this to our attention. I understand you want to know the dimensions of the Samsung - 1.2 cu. ft. Countertop Convection Microwave with Power Grill - Black. We are here to help.
To answer your question, the product dimensions are 20 13/16" W x 15 14/16" H x 16 1/2" D. You can check this link https://image-us.samsung.com/SamsungUS/pim/migration/doc/mc12j8035ct-aa_MC12J8035CT_070115.pdf for the full specifications of the product.
You can also check this link https://downloadcenter.samsung.com/content/UM/201904/20190417133913565/MC12J8035CT_AA_DE68-04367A-04_EN.pdf for the user's manual and go to page 40 for the technical specifications of the product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144550505.
-Noraina
Thank you for reaching out and bringing this to our attention. I understand you want to know the dimensions of the Samsung - 1.2 cu. ft. Countertop Convection Microwave with Power Grill - Black. We are here to help.
To answer your question, the product dimensions are 20 13/16" W x 15 14/16" H x 16 1/2" D. You can check this link https://image-us.samsung.com/SamsungUS/pim/migration/doc/mc12j8035ct-aa_MC12J8035CT_070115.pdf for the full specifications of the product.
You can also check this link https://downloadcenter.samsung.com/content/UM/201904/20190417133913565/MC12J8035CT_AA_DE68-04367A-04_EN.pdf for the user's manual and go to page 40 for the technical specifications of the product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144550505.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
The Samsung Induction Cooktop is the most advanced cooking technology, with an always cool cooking surface. The flexible cooktop accommodates a variety of pot and pan sizes Enjoy the comfort of Analog-Knobs combined with the advanced technology of digital touch display. Virtual Flame LED lights shine onto pans to give the visual of gas cooking, with the precision of induction.
Does the cooktop come with the special smart knob.
Hello Ronin,
Thank you for reaching out. We appreciate you letting us know your inquiry if this cooktop comes with a special knob. We understand how important this information is for you, and we're here to help.
As per checking, this cooktop comes with a Magnetic Knob which is a detachable control knob with a magnetic base you can use to set and adjust the power level of any of the induction elements on your cooktop easily intuitively.
You may check page 18 of the user manual to learn more about using the magnetic knob for reference.
https://downloadcenter.samsung.com/content/UM/201904/20190417163623165/NZ30K7880U_DG68-00823A-06_EN-MES-CFR.pdf
Do not hesitate to reach out to us via our Support Channels below should you wish to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144550475
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry if this cooktop comes with a special knob. We understand how important this information is for you, and we're here to help.
As per checking, this cooktop comes with a Magnetic Knob which is a detachable control knob with a magnetic base you can use to set and adjust the power level of any of the induction elements on your cooktop easily intuitively.
You may check page 18 of the user manual to learn more about using the magnetic knob for reference.
https://downloadcenter.samsung.com/content/UM/201904/20190417163623165/NZ30K7880U_DG68-00823A-06_EN-MES-CFR.pdf
Do not hesitate to reach out to us via our Support Channels below should you wish to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144550475
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
This Samsung Gas Cooktop offers a full range of burners for all of your cooking needs. Its 22K BTU true dual-power burner with two heat options quickly boils water or maintains a simmer. Use the griddle to cook breakfast foods, grill sandwiches or saut~ vegetables. Easily accommodate a round bottom wok on the custom wok grate. Blue LED illuminated knobs visually let you know your cooktop is on even at a distance.
Can the burners be turned off via the wifi app?
Hello pberens,
Thank you for reaching out. We appreciate you letting us know your inquiry if you can turn off the burner via the Wi-Fi app. We understand how important this information is for you, and we're here to help.
As per checking, the cooktop has built-in a Wi-Fi module that you can use to sync the cooktop with the SmartThings app. On the SmartThings app, you can:
- monitor the operating status and the power level settings of the cooktop elements.
- check and change the timer settings.
Functions that can be operated from the SmartThings app may not work smoothly if communication conditions are poor or the product is installed in a place with a weak Wi-Fi signal.
You may check pages 16-17 of the user manual to learn more about the Smart Connect feature.
https://downloadcenter.samsung.com/content/UM/201904/20190417142957109/NA30N6555TG_DG68-01089A-02_EN-MES-CFR.pdf
Do not hesitate to reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144550264
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry if you can turn off the burner via the Wi-Fi app. We understand how important this information is for you, and we're here to help.
As per checking, the cooktop has built-in a Wi-Fi module that you can use to sync the cooktop with the SmartThings app. On the SmartThings app, you can:
- monitor the operating status and the power level settings of the cooktop elements.
- check and change the timer settings.
Functions that can be operated from the SmartThings app may not work smoothly if communication conditions are poor or the product is installed in a place with a weak Wi-Fi signal.
You may check pages 16-17 of the user manual to learn more about the Smart Connect feature.
https://downloadcenter.samsung.com/content/UM/201904/20190417142957109/NA30N6555TG_DG68-01089A-02_EN-MES-CFR.pdf
Do not hesitate to reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144550264
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless Steel
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.4 cu. ft. capacity. Designed with a scratch-resistant interior, this modern microwave features Sensor Cooking options which automatically provide optimal cooking results.
What are the internal dimensions? I’m trying to see if my 13x9 pan will rotate inside
Hello Anna,
Thank you for reaching out and raising your question about the Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless steel. I understand you want to know the dimensions of the product. We are here to help.
To answer your question, the product dimensions are 21 7/8" W x 12 5/16" H x 18 5/8" D.
You can also check this link https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/countertop/pdp/ms14k6000asaa/pdf/MS14K6000AS_V8_41117.pdf for the complete specifications of the product.
I recommend you check this link https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf for the user's manual and go to page 60 for the technical specifications of the product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144550045.
-Noraina
Thank you for reaching out and raising your question about the Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless steel. I understand you want to know the dimensions of the product. We are here to help.
To answer your question, the product dimensions are 21 7/8" W x 12 5/16" H x 18 5/8" D.
You can also check this link https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/countertop/pdp/ms14k6000asaa/pdf/MS14K6000AS_V8_41117.pdf for the complete specifications of the product.
I recommend you check this link https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf for the user's manual and go to page 60 for the technical specifications of the product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144550045.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung