Samsung
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- Answer Count73539
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- First AnswerApril 24, 2013
- Last AnswerAugust 10, 2026
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Free up space above your cooktop with the new, beautifully designed Smart SLIM Microwave. This combination microwave with ventilation hood fits into the same space as an under-the-cabinet hood, but despite its slim size, it has a 1.1 cu. ft. capacity. The SLIM Microwave packs in the powerful performance you need with all the technology that you love in a slim, space efficient size.
Can we get real answers? Samsung is answering with telling us what page to go to in the owners manual. Well I don't have an owners manual as I haven't bought this yet, hence the questions. So with regard to their responses I will purchase whirlpool.
Hello Bernie,
Thank you for reaching out and raising your concern about the Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless steel. I understand you have questions about the product and were told to check the user's manual but you don't have it yet. I'm sorry to hear that you haven't received an answer to your questions. We are here to help.
To help you with this, I am providing this link https://downloadcenter.samsung.com/content/UM/202108/20210806100046717/ME11A7510D_00_EN_MES_CFR_210728.pdf for the user's manual.
You can also check this link https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/ME11A7510_Slim_V4.pdf to know more about the specifications of the product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144366992.
-Noraina
Thank you for reaching out and raising your concern about the Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless steel. I understand you have questions about the product and were told to check the user's manual but you don't have it yet. I'm sorry to hear that you haven't received an answer to your questions. We are here to help.
To help you with this, I am providing this link https://downloadcenter.samsung.com/content/UM/202108/20210806100046717/ME11A7510D_00_EN_MES_CFR_210728.pdf for the user's manual.
You can also check this link https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/ME11A7510_Slim_V4.pdf to know more about the specifications of the product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144366992.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
Samsung~s ENERGY STAR~ Certified Front Load washer has 4.5 cu. ft. capacity to fit more in every load and cut down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean+ to eliminate 99% of bacteria that can form in the drum.
What's the dimensions of the box the washer comes in? I need to know if it will fit in my SUV for pickup.
Hi Celestine.
Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ box dimension. Regarding your concern, this would be the shipping dimension 29.4" W x 42.4" H x 34.1" D.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu--ft--front-load-washer-with-vibration-reduction-technology--in-platinum-wf45t6000ap-us/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144366293
^Camille
Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ box dimension. Regarding your concern, this would be the shipping dimension 29.4" W x 42.4" H x 34.1" D.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu--ft--front-load-washer-with-vibration-reduction-technology--in-platinum-wf45t6000ap-us/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144366293
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung~s large 4.0 cu. ft. capacity Top Load Washer is equipped with our ActiveWave Agitator that is designed to reduce noise, vibration, and tangling while delivering powerful cleaning and also features a premium Soft-Close Lid that closes safely, gently and quietly
Does the agitator just move clothes slowly? The machine makes a whooping/groaning noise while it’s washing. I’m used to hearing the agitator of my old machine go back and forth. This sounds like clothes are pushes through water with a canoe paddle
Hello,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand your washing machine is making a whooping or a groaning noise while it's washing. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001985/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144366026.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand your washing machine is making a whooping or a groaning noise while it's washing. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001985/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144366026.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 6.0 cu. ft. Front Control Slide-In Gas Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung front control slide-in gas range with Air Fry is fully Wi-Fi connected and voice enabled, making it easy to create delicious and healthier* meals for your family. *As compared to deep frying.
Does this unit have temperature probe that is on WIFI. So I can tell temp of meat from my phone
Hi Dee.
Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Front Control Slide-In Gas Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant if there is a temperature probe on WIFI. Regarding your concern, yes, there is a temperature probe.
I suggest you check your user manual for assistance. Please go to page 34.
https://downloadcenter.samsung.com/content/UM/202103/20210316140714381/NX9000T_NX60T8511SS_AA_DG68-01221A-06_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144365772
^Camille
Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Front Control Slide-In Gas Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant if there is a temperature probe on WIFI. Regarding your concern, yes, there is a temperature probe.
I suggest you check your user manual for assistance. Please go to page 34.
https://downloadcenter.samsung.com/content/UM/202103/20210316140714381/NX9000T_NX60T8511SS_AA_DG68-01221A-06_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144365772
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Free up space above your cooktop with the new, beautifully designed Smart SLIM Microwave. This combination microwave with ventilation hood fits into the same space as an under-the-cabinet hood, but despite its slim size, it has a 1.1 cu. ft. capacity. The SLIM Microwave packs in the powerful performance you need with all the technology that you love in a slim, space efficient size.
What are the inside dimensions? Since this has been asked twice and the response is it's big enough. That is not a proper response. I am looking for actual measurements, not a dumb answer.
Hi Bernie.
Thank you for reaching out regarding your Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control inside dimension. Regarding your concern, here are the details 18 ½” (W) X 6 15/16” (H) X 14 15/16” (D)
I suggest you check your user manual for assistance. Please go to page 36.
https://downloadcenter.samsung.com/content/UM/202108/20210806100046717/ME11A7510D_00_EN_MES_CFR_210728.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144365733
^Camille
Thank you for reaching out regarding your Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control inside dimension. Regarding your concern, here are the details 18 ½” (W) X 6 15/16” (H) X 14 15/16” (D)
I suggest you check your user manual for assistance. Please go to page 36.
https://downloadcenter.samsung.com/content/UM/202108/20210806100046717/ME11A7510D_00_EN_MES_CFR_210728.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144365733
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Provide the required venting your dryer needs with this Samsung side vent kit. The reversible design offers left- or right-sided installation, and the simple instructions make setup quick and easy. Compatible with both gas and electric dryers, this Samsung side venting kit provides convenient moisture removal for your laundry room.
Will this work with DV45K6500EW/A3
Hi Al.
Thank you for reaching out regarding your Samsung - Side Vent Kit if this is compatible with your dryer. Regarding your concern, this is universal, which means it can be compatible with any Samsung dryer.
I suggest you check this link on where to purchase the Side Vent Kit.
https://downloadcenter.samsung.com/content/UM/202103/20210316140714381/NX9000T_NX60T8511SS_AA_DG68-01221A-06_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144365690
^Camille
Thank you for reaching out regarding your Samsung - Side Vent Kit if this is compatible with your dryer. Regarding your concern, this is universal, which means it can be compatible with any Samsung dryer.
I suggest you check this link on where to purchase the Side Vent Kit.
https://downloadcenter.samsung.com/content/UM/202103/20210316140714381/NX9000T_NX60T8511SS_AA_DG68-01221A-06_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144365690
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Provide the required venting your dryer needs with this Samsung side vent kit. The reversible design offers left- or right-sided installation, and the simple instructions make setup quick and easy. Compatible with both gas and electric dryers, this Samsung side venting kit provides convenient moisture removal for your laundry room.
Does this kit work with DV331AG?
Hi Kevin66.
Thank you for reaching out regarding your Samsung - Side Vent Kit if this is compatible with your dryer. Regarding your concern, this is universal, which means it can be compatible with any Samsung dryer.
I suggest you check this link on where to purchase the Side Vent Kit.
https://downloadcenter.samsung.com/content/UM/202103/20210316140714381/NX9000T_NX60T8511SS_AA_DG68-01221A-06_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144365684
^Camille
Thank you for reaching out regarding your Samsung - Side Vent Kit if this is compatible with your dryer. Regarding your concern, this is universal, which means it can be compatible with any Samsung dryer.
I suggest you check this link on where to purchase the Side Vent Kit.
https://downloadcenter.samsung.com/content/UM/202103/20210316140714381/NX9000T_NX60T8511SS_AA_DG68-01221A-06_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144365684
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 1.2 cu. ft. Countertop Convection Microwave with PowerGrill - Black
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.2 cu. ft. capacity. The Power Convection quickly circulates heat, delivering oven like results. Additionally, PowerGrill functions like a grill, allowing you to brown and crisp your food on the outside while maintaining tenderness inside.
Can I bake a potato in this unit?
Hi lb.
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook if you can bake a potato. Regarding your concern, yes, you can bake a potato.
I suggest you check your user manual for assistance. Please go to pages 32 to 33.
https://downloadcenter.samsung.com/content/UM/201904/20190417133913565/MC12J8035CT_AA_DE68-04367A-04_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144365417
^Camille
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook if you can bake a potato. Regarding your concern, yes, you can bake a potato.
I suggest you check your user manual for assistance. Please go to pages 32 to 33.
https://downloadcenter.samsung.com/content/UM/201904/20190417133913565/MC12J8035CT_AA_DE68-04367A-04_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144365417
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.
I LOST MY OWNERS MANUEL FOR THE SAMSUNG ME19R7041FS. HOW DO I MAKE THE NUMBERS PAD LIGHT UP?
Hello.
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook on how to make the light up. Regarding your concern,
To adjust the bottom lights on your microwave, press the Light button (it may look like a light bulb on your model). This will set the light to High.
Press the Light button twice to set the lights to Low.
Press the Light button three times to turn off the lights.
I suggest you check this link for assistance.
Use the lights and vents on your Samsung over-the-range microwave.
https://www.samsung.com/us/support/answer/ANS00087683/
I have also included a link to your user manual.
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144365344
^Camille
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook on how to make the light up. Regarding your concern,
To adjust the bottom lights on your microwave, press the Light button (it may look like a light bulb on your model). This will set the light to High.
Press the Light button twice to set the lights to Low.
Press the Light button three times to turn off the lights.
I suggest you check this link for assistance.
Use the lights and vents on your Samsung over-the-range microwave.
https://www.samsung.com/us/support/answer/ANS00087683/
I have also included a link to your user manual.
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144365344
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
This Samsung Gas Cooktop offers a full range of burners for all of your cooking needs. Its 22K BTU true dual-power burner with two heat options quickly boils water or maintains a simmer. Use the griddle to cook breakfast foods, grill sandwiches or saut~ vegetables. Easily accommodate a round bottom wok on the custom wok grate. Blue LED illuminated knobs visually let you know your cooktop is on even at a distance.
What is the part number for this model WITHOUT the WiFi module????
Hi Sassy,
Thank you for showing interest to know more about our cooktop. Regarding your question about the model number of the 36" smart gas cooktop without WIFI, it is NA36R5310FS/AA.
To know more about this model you may visit this link.
https://www.samsung.com/us/home-appliances/cooktops-and-hoods/gas-cooktops/36--gas-cooktop-na36r5310fg-aa/#benefits
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Stay safe,
Reference Ticket Number: 1144365352
^Mila
Thank you for showing interest to know more about our cooktop. Regarding your question about the model number of the 36" smart gas cooktop without WIFI, it is NA36R5310FS/AA.
To know more about this model you may visit this link.
https://www.samsung.com/us/home-appliances/cooktops-and-hoods/gas-cooktops/36--gas-cooktop-na36r5310fg-aa/#benefits
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Stay safe,
Reference Ticket Number: 1144365352
^Mila
4 years, 4 months ago
by
Posted by:
Samsung