Samsung
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- Answer Count73539
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- First AnswerApril 24, 2013
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Samsung - Galaxy Tab S8, Tab S7 Slim Book Cover Keyboard - Mystic Black
The redesigned, detachable Slim Book Cover Keyboard for Galaxy Tab S8 and Galaxy Tab S7 brings a PC-like experience to your fingertips
Does this come with a pen cover? In the photos it shows it does.
Hi Angie. Thank you for bringing this to our attention. I appreciate your raising this inquiry regarding the Samsung - Galaxy Tab S8, Tab S7 Slim Book Cover Keyboard. In line with this, the cover has a slot for the pen that is not covered. ^Charles
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Pre-Owned Galaxy S10+ 4G LTE 128GB (Unlocked) - Prism Blue
The 10th generation of Samsung Galaxy lets you do more and do it better. The new Samsung Galaxy S10+ offers premium experience with the nearly bezel-less 6.4-inch QHD+ Cinematic Infinity Display. A ridiculously power camera, 5 total! With 3 Rear-Facing Cameras and an amazing In-Display Dual Front Portrait Camera, capture the best ultra-wide shot or perfect selfie. Unlocked your device from any angle with the in-display Ultrasonic Fingerprint ID2 that unlocke in anylight and ifts seamlessly with your natural grip. Best of all, the Wireless PowerShare feature lets your wirelessly charge your Galaxy Buds, Galaxy Watch, or even a friend's Qi Wireless Charging Capable phone right from our device.
WHAT WARRANTY IS OFFERED ON YOUR REFURBISHED PHONES AND 2) HAVE YOU REPLACED THE BATTERY?
Hi Stikclip. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy S10+ 128GB Unlocked GSM/CDMA - Pre-Owned. In line with this, here is the link for our warranties page and the details regarding pre-owned devices.
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
REPAIR PRICING LINK https://www.samsung.com/us/support/repair/pricing/
SAMSUNG CERTIFIED RENEWED SMARTPHONES https://www.samsung.com/us/smartphones/certified-re-newed-phones/#offers
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144349702
Have a great day.
^Charles
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
REPAIR PRICING LINK https://www.samsung.com/us/support/repair/pricing/
SAMSUNG CERTIFIED RENEWED SMARTPHONES https://www.samsung.com/us/smartphones/certified-re-newed-phones/#offers
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144349702
Have a great day.
^Charles
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-in Gas Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.
I would like to buy this range but have access only to liquid propane. Can I convert natural gas to LP on this range? And if I can, how do I do it?
Hi AS.
Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant if this can convert to LP gas. Regarding your concern, yes, you can convert it to LP gas. Here are the details needed.
• Make sure your range is correctly installed and adjusted by a qualified service technician or installer for the type of gas (natural or LP) you will use.
•For your range to utilize LP gas, the installer must replace the 5 surface burner orifices and 2 oven orifices with the provided LP orifice set, and reverse the GPR adapter.
•These adjustments must be made by a qualified service technician in accordance
with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. The qualified agency performing this work assumes the gas conversion responsibility.
• Installation of this range must conform with local codes or, in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA.54, latest edition. In Canada, installation must conform with the current Natural Gas Installation Code, CAN/CGA-B149.1, or the current Propane Installation Code, CAN/CGA-B149.2, and with local codes where applicable. This range has been design-certified by ETL according to ANSI Z21.1, latest edition, and Canadian Gas Association according to CAN/CGA-1.1, latest edition.
I recommend you check your user manual for further assistance. Please go to page 10.
https://downloadcenter.samsung.com/content/UM/202112/20211214152130274/NX60T8711SS_AA_DG68-01220A-07_EN-MES-CFR_211207.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144349708
^Camille
Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant if this can convert to LP gas. Regarding your concern, yes, you can convert it to LP gas. Here are the details needed.
• Make sure your range is correctly installed and adjusted by a qualified service technician or installer for the type of gas (natural or LP) you will use.
•For your range to utilize LP gas, the installer must replace the 5 surface burner orifices and 2 oven orifices with the provided LP orifice set, and reverse the GPR adapter.
•These adjustments must be made by a qualified service technician in accordance
with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. The qualified agency performing this work assumes the gas conversion responsibility.
• Installation of this range must conform with local codes or, in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA.54, latest edition. In Canada, installation must conform with the current Natural Gas Installation Code, CAN/CGA-B149.1, or the current Propane Installation Code, CAN/CGA-B149.2, and with local codes where applicable. This range has been design-certified by ETL according to ANSI Z21.1, latest edition, and Canadian Gas Association according to CAN/CGA-1.1, latest edition.
I recommend you check your user manual for further assistance. Please go to page 10.
https://downloadcenter.samsung.com/content/UM/202112/20211214152130274/NX60T8711SS_AA_DG68-01220A-07_EN-MES-CFR_211207.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144349708
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless steel
The Samsung dishwasher features digital touch controls that make it easy to select functions with a gentle touch. The upper rack is height adjustable so that it can easily accommodate dishes of various shapes and sizes. The interior door is made of stainless steel that's more durable and hygienic.
what is the decibal rating for this dishwasher?
Hello jt,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about the decibel rating for this Samsung dishwasher. We understand that this information may be essential for you to know. We're here to help.
As per checking, the silence rating of this dishwasher is 55 dBA.
You may check the user manual to learn more about the product.
https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144349665
-Angelica
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about the decibel rating for this Samsung dishwasher. We understand that this information may be essential for you to know. We're here to help.
As per checking, the silence rating of this dishwasher is 55 dBA.
You may check the user manual to learn more about the product.
https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144349665
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black
The power to work. The power to play. This isn't the time to slow down, this is the time to forge ahead and take the opportunities that come your way. You don~t need a smartphone. You need a power phone. One as beautiful as it is intelligent with a pen that is mightier, a battery that doesn't leave you hanging and is as well-connected as you. Samsung Galaxy Note20 Ultra 5G Unlocked takes power to the next level with cutting-edge technology, letting you master whatever you choose to do next.
If i buy the note 20 ultra from US will it work with Indian sim cards?
Hi There!
Thank you for reaching out to us, and interested in whether the Galaxy Note20 Ultra (Unlocked) works with Indian Sim cards. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers at any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144349611
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us, and interested in whether the Galaxy Note20 Ultra (Unlocked) works with Indian Sim cards. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers at any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144349611
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A8 10.5" 32GB - Wi-Fi - Gray
Bring home Galaxy Tab A8, the awesomely entertaining tablet enhanced by the Galaxy ecosystem experience.
I get a new tablet about once a year, I am hard on them. Can I transfer my Amazon and Facebook accounts to my new galaxy, and if so how? Thank you.
Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab A8 . In line with this, you need to download and install the apps and log on to them. ^Charles
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White
Samsung's top-load washer has a large 5.0 cu ft. capacity to help you fit more in every load and cut down on laundry time, leaving more time for you. It is also equipped with Active WaterJet - a built-in faucet that lets you pre-treat stained clothes with a press of a button - and an EZ Access tub design that allows you to easily reach the bottom of the washer tub, stretch-free.
What are the dimensions
Hi Washer1.
Thank you for reaching out regarding your Samsung - 5.0 Cu. Ft. High-Efficiency Top-Load Washer with Active WaterJet dimension. Regarding your concern, the dimension would be 27.5" W x 44.6" H x 29.4" D.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/washers/top-load/wa5200-5-0-cu--ft--top-load-washer-with-active-waterjet-wa50r5200aw-us/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144349582
^Camille
Thank you for reaching out regarding your Samsung - 5.0 Cu. Ft. High-Efficiency Top-Load Washer with Active WaterJet dimension. Regarding your concern, the dimension would be 27.5" W x 44.6" H x 29.4" D.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/washers/top-load/wa5200-5-0-cu--ft--top-load-washer-with-active-waterjet-wa50r5200aw-us/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144349582
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A (2019) - 8" - 32GB - Black
Stay productive and entertained with this 8-inch Samsung Galaxy Tab A tablet. The 8-inch 1280 x 800 touchscreen provides an immersive entertainment experience, and the powerful battery offers up to 13 hours of viewing per charge. This Samsung Galaxy Tab A tablet has a 2.0GHz processor that makes resource-intensive applications run smoothly.
Is it possible to expand the storage space on the Samsung Galaxy Tab A with an SD Card ?
Hi Raindrop!
Thank you for bringing this to our attention. We appreciate your query regarding if the Galaxy Tab A (2019)'s memory space can be expanded with an SD card. In line with this, the device has a microSD card slot that can store up to 512GB for extra storage capacity to keep all your favorite stuff close at hand—songs, photos, videos, and more.
For more information, you may visit our website under the "Benefits" section:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/samsung-galaxy-tab-a-8-0-2019-32gb-black-wi-fi-sm-t290nzkaxar/#benefits
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144349581
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention. We appreciate your query regarding if the Galaxy Tab A (2019)'s memory space can be expanded with an SD card. In line with this, the device has a microSD card slot that can store up to 512GB for extra storage capacity to keep all your favorite stuff close at hand—songs, photos, videos, and more.
For more information, you may visit our website under the "Benefits" section:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/samsung-galaxy-tab-a-8-0-2019-32gb-black-wi-fi-sm-t290nzkaxar/#benefits
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144349581
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
A mundane chore like washing dishes is easier and more effective with a washing system that has dual wash arms and a spray jet that blasts water at high pressure, covering all angles to clean even the dirtiest dishes. To achieve improved drying performance the AutoRelease Door automatically opens at the end of the cycle to circulate air and dry dishes faster.
Does this dishwasher comes with app control feature?
Hello Toyin,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if this Samsung dishwasher comes with an app control feature. We understand that this information may be essential for you to know. We're here to help.
Yes, it has a Smart Control feature through a Wi-Fi connection per checking.
Thank you, and stay safe!
Your Reference Ticket Number: 1144349579
-Angelica
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if this Samsung dishwasher comes with an app control feature. We understand that this information may be essential for you to know. We're here to help.
Yes, it has a Smart Control feature through a Wi-Fi connection per checking.
Thank you, and stay safe!
Your Reference Ticket Number: 1144349579
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
Does this filter fit a RF24FSEDBSR/AA
Hi Hookem.
Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerators if this is compatible with your refrigerator. Regarding your concern, yes, this is compatible.
Here is a link to where you can purchase this water filter.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-cin-refrigerator-water-filter-haf-cin-exp/
Also, I have included the link to your user manual on how to replace the water filter. Please go to pages 19 to 20.
https://downloadcenter.samsung.com/content/UM/201808/20180830164933464/DA68-02897A-15.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144349548
^Camille
Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerators if this is compatible with your refrigerator. Regarding your concern, yes, this is compatible.
Here is a link to where you can purchase this water filter.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-cin-refrigerator-water-filter-haf-cin-exp/
Also, I have included the link to your user manual on how to replace the water filter. Please go to pages 19 to 20.
https://downloadcenter.samsung.com/content/UM/201808/20180830164933464/DA68-02897A-15.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144349548
^Camille
4 years, 4 months ago
by
Posted by:
Samsung