Samsung
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- Answer Count73539
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- First AnswerApril 24, 2013
- Last AnswerAugust 10, 2026
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Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry - White
Whether you~re at home or on the go, our Smart front load washer lets you start, stop, and schedule cycles easily from your smartphone with the SmartThings app.
Can this gas dryer be connected to the same power line as the washer machine? (120V @ 15AMP)? In other words, how much watts it consumes when active?
Hello Pavel,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if how many watts does this Samsung dryer consumes when active. We understand that this information may be essential for you to know. We're here to help.
Below are the electrical requirements of this Samsung dryer.
Ampere: 15 Amps
Voltage/Frequency: 120V/60Hz
Below is the link to the user manual for additional information about electrical requirements. See pages 21-22.
https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144348704
-Angelica
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if how many watts does this Samsung dryer consumes when active. We understand that this information may be essential for you to know. We're here to help.
Below are the electrical requirements of this Samsung dryer.
Ampere: 15 Amps
Voltage/Frequency: 120V/60Hz
Below is the link to the user manual for additional information about electrical requirements. See pages 21-22.
https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144348704
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
Is this phone compatible with Consumer Cellular?
Hi Duck!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 (Unlocked) works with Consumer Cellular. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144348705
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 (Unlocked) works with Consumer Cellular. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144348705
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Galaxy A32 5G pairs our best core features with one of the most affordable 5G devices on the market. That means you get a long lasting battery, expandable storage, multiple cameras, a super crisp display and blazing fast 5G speed.
How can I get my samsung galaxy phone to work if my sim card is bad
Hi Bbbbeee!
Thank you for reaching out to us. We appreciate your interest in knowing how Galaxy A32 5G (Unlocked) works if the SIM card is bad. We apologize if that happens, and I know how important your service be working.
You may use this link and follow the steps about "SIM Card Issues on your Galaxy Phone": https://www.samsung.com/us/support/troubleshooting/TSG01201768/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144348687
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing how Galaxy A32 5G (Unlocked) works if the SIM card is bad. We apologize if that happens, and I know how important your service be working.
You may use this link and follow the steps about "SIM Card Issues on your Galaxy Phone": https://www.samsung.com/us/support/troubleshooting/TSG01201768/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144348687
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.
Does this washer and dryer save electricity? It does not specify in the description.
Hello EnergySaver,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if this Samsung washer saves energy. We understand that this information may be essential for you to know. We're here to help.
As per checking, this Samsung washer is not Energy Star certified. Below is the energy usage of this product.
Energy Consumption: 240 KWh/Year
Energy Gallons/Year: 8552
IMEF: 1.57
IWF: 6.5
Attached is a link to the user manual to learn more about the product.
https://downloadcenter.samsung.com/content/UM/202101/20210125152754531/WA3200T_DC68-03850D-02_EN_CFR_MES_R.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144348688
-Angelica
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if this Samsung washer saves energy. We understand that this information may be essential for you to know. We're here to help.
As per checking, this Samsung washer is not Energy Star certified. Below is the energy usage of this product.
Energy Consumption: 240 KWh/Year
Energy Gallons/Year: 8552
IMEF: 1.57
IWF: 6.5
Attached is a link to the user manual to learn more about the product.
https://downloadcenter.samsung.com/content/UM/202101/20210125152754531/WA3200T_DC68-03850D-02_EN_CFR_MES_R.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144348688
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
This 1.6 cu. ft. capacity Over-the-Range Microwave with Auto Cook takes the guesswork out of cook time with pre-programmed settings. Its powerful 2-speed 300 CFM ventilation system quickly and quietly reduces unwanted cooking odors.
How many prongs does the electrical line come with for this particular microwave? My current GE profile comes with 4 prongs.
Hi Eric.
Thank you for reaching out regarding your Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook on how many prongs does it needs. Regarding your concern, it would be 3 prongs.
I suggest you check your user manual for further assistance on how to remove the door. Please go to page 4.
https://downloadcenter.samsung.com/content/UM/202107/20210723091002092/ME16A4021A_AA_MD3_EN-MES-CFR_210705.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144348686
^Camille
Thank you for reaching out regarding your Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook on how many prongs does it needs. Regarding your concern, it would be 3 prongs.
I suggest you check your user manual for further assistance on how to remove the door. Please go to page 4.
https://downloadcenter.samsung.com/content/UM/202107/20210723091002092/ME16A4021A_AA_MD3_EN-MES-CFR_210705.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144348686
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel
Cook food faster and more evenly with the Flex Duo oven's dual convection system. It allows the single oven to split into two ovens with the Smart Divider and also use convection cooking in both ovens. Two temperature controls cook dishes simultaneously at different temperatures.
When the oven has reached the temp it pings to let me know. Can I turn the sound off
Hi Cat,
Thank you for reaching out and we hope you are in good health. We are happy to know that you are using a Samsung home appliance and we hope it is working out well for you.
The sound of the oven can be switched on or off. I have shared the user manual link below. Please click on the link and turn to page 39 to disable the sound.
https://downloadcenter.samsung.com/content/UM/202103/20210316115610650/NE59J7850WS_AA_DG68-00600A-09_EN-MES-CFR_WEB.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144348661
Leo
Thank you for reaching out and we hope you are in good health. We are happy to know that you are using a Samsung home appliance and we hope it is working out well for you.
The sound of the oven can be switched on or off. I have shared the user manual link below. Please click on the link and turn to page 39 to disable the sound.
https://downloadcenter.samsung.com/content/UM/202103/20210316115610650/NE59J7850WS_AA_DG68-00600A-09_EN-MES-CFR_WEB.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144348661
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S6 Lite - 10.4" - 64GB - Angora Blue
Stay productive on the go with this angora blue Samsung Galaxy Tab S6 Lite tablet. The 10.4-inch display provides crisp visuals and smooth operation, while the 7040 mAh rechargeable battery offers uninterrupted use. This angora blue Samsung Galaxy Tab S6 Lite tablet has 4GB of RAM and an Exynos 9610 octa-core processor for high performance and seamless multitasking, and the 8.0MP rear camera captures quality videos and images.
Does the Samsung Galaxy Tab S6 Lite have NFC capability? Does it have NFC and contactless payments? I need a tablet with NFC. Thanks.
Hi Ashbuggy!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab S6 Lite has NFC capability. We apologize; this tablet model does not support NFC payment.
For your reference, you may access the user's manual: https://downloadcenter.samsung.com/content/UM/202006/20200620063528230/WIF_SM-P610_Galaxy_Tab_S6_Lite_EN_UM_061020_FINAL_AC.pdf.
Another link about the Specifications of the tablet: https://www.samsung.com/us/mobile/tablets/tab-s6-lite/specs/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144348643
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab S6 Lite has NFC capability. We apologize; this tablet model does not support NFC payment.
For your reference, you may access the user's manual: https://downloadcenter.samsung.com/content/UM/202006/20200620063528230/WIF_SM-P610_Galaxy_Tab_S6_Lite_EN_UM_061020_FINAL_AC.pdf.
Another link about the Specifications of the tablet: https://www.samsung.com/us/mobile/tablets/tab-s6-lite/specs/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144348643
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
Upgrade your sound and style with Samsung Galaxy Buds Live. Designed with the largest Galaxy Buds speaker, improved bass and an open fit, playlists sound more like live music than ever before. When you need to block out background noise for a phone call or important task, initiate Active Noise Cancellation1 with a touch. Buds Live are easy on the eyes, light on the ears and have long-lasting battery life2. **1 Features including Active Noise Canceling are enabled through a Bluetooth connection or the Galaxy Wearable app on Android, available through Google Play Store, and the Galaxy Buds app on iOS devices, available through the App Store. **2 Actual battery life may vary and depend on usage conditions such as function settings, playback file type, and Bluetooth signal strength.
Do the ear buds work with a Bluetooth compatible TV?
Hi Tracy,
Thank you for reaching out to us. We appreciate your interest regarding if the Galaxy Buds Live is compatible with a TV. In line with this, yes, the device can be connected when watching the TV, so you can enjoy, listen and control the volume without interrupting anyone nearby. Navigate to the Bluetooth audio device list on your TV, and select the earbuds to pair with.
For more information, here is a link under "Pair your earbuds to your TV" for some steps:
https://www.samsung.com/us/support/answer/ANS00086702/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144348622
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us. We appreciate your interest regarding if the Galaxy Buds Live is compatible with a TV. In line with this, yes, the device can be connected when watching the TV, so you can enjoy, listen and control the volume without interrupting anyone nearby. Navigate to the Bluetooth audio device list on your TV, and select the earbuds to pair with.
For more information, here is a link under "Pair your earbuds to your TV" for some steps:
https://www.samsung.com/us/support/answer/ANS00086702/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144348622
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung~s Energy Star Certified Front Load washer has 4.5 cu. ft. capacity to fit more in every load and cut down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean+ to eliminate 99% of bacteria that can form in the drum.1
What are the dimensions of the top of the machine? I need to stack this with a different make dryer. Thanks!
Hello.
Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ dimension of the top of the machine. Regarding your concern, here are the product dimensions.
A. 1 in. (25 mm)
B 5.9 in. (150 mm)
C 7.1 in. (180 mm)
D 6 in. (152 mm)
E 78.5 in. (1994 mm)
I suggest you check your user manual for further assistance on how to remove the door. Please go to page 20.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144348618
^Camille
Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ dimension of the top of the machine. Regarding your concern, here are the product dimensions.
A. 1 in. (25 mm)
B 5.9 in. (150 mm)
C 7.1 in. (180 mm)
D 6 in. (152 mm)
E 78.5 in. (1994 mm)
I suggest you check your user manual for further assistance on how to remove the door. Please go to page 20.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144348618
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.5 cu. ft. capacity and 10 preset drying cycles, you can do fewer loads in less time and fulfill almost every drying need.
What pedestals are compatible with this dryer?
Hello Jodie,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry on what pedestals are compatible with this Samsung dryer. We understand that this information may be essential for you to know. We're here to help.
As per checking, this Samsung dryer is compatible with the pedestal WE402NW.
You may visit samsungparts.com should you wish to purchase a pedestal.
I've also included a link to the user manual to learn more about installation requirements for reference. See pages 12-16.
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144348583
-Angelica
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry on what pedestals are compatible with this Samsung dryer. We understand that this information may be essential for you to know. We're here to help.
As per checking, this Samsung dryer is compatible with the pedestal WE402NW.
You may visit samsungparts.com should you wish to purchase a pedestal.
I've also included a link to the user manual to learn more about installation requirements for reference. See pages 12-16.
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144348583
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung