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 Samsung - Galaxy A71 5G UW 128GB - Prism Bricks Black (Verizon)
Samsung - Galaxy A71 5G UW 128GB - Prism Bricks Black (Verizon)
The Samsung Galaxy A71 5G UW is your all-access pass to the 5G revolution, combining the unprecedented speed of next-gen connectivity with turbo-charged performance. Capture professional-grade photos with a versatile quad lens camera, take smooth, stable video even while moving and see it all on a vivid 6.7~ Super AMOLED+ Infinity Display. All powered by a long-lasting, fast charging battery.
 

Does this model have wireless charging capability?

Hi JumperK!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A71 5G UW is compatible with wireless charging. We apologize; Galaxy A series devices are not compatible with wireless charging.

For your reference, you may use this link about "Wireless Charging for your Galaxy Devices": https://www.samsung.com/us/support/answer/ANS00047798/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144317590

Have a great day.

Melardo
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
 

How to turn fridge on it is not cooling I am not sure if it is proper on and right temperature

Hi Sukhi.

Thank you for reaching out regarding your Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser. I am sorry to learn that your fridge is not cooling. Here are the details to help you with your fridge regarding your concern.

Press the Fridge button to set the
fridge to your desired temperature.
You can set the temperature between
34 °F(1 °C) and 44 °F(7 °C).


Here is the link to your user manual for further assistance. Please go to page 13.

https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf

Also, here is another link to assist you with your fridge not cooling.

Cooling issues with Samsung refrigerator or freezer:

https://www.samsung.com/us/support/troubleshooting/TSG01001027/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144317558

^Camille
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy S21 5G 128GB (Unlocked)
Samsung - Galaxy S21 5G 128GB (Unlocked)
With Galaxy S21 5G, you have the ability to record in 8K. Which means your videos are double the resolution of 4K video. Or use the 64MP camera for still shots that come out clear whether it~s day or night. Single Take AI transcends the usual restrictions of photo and video editing to capture life~s greatest moments in one single take. Galaxy S21, made for the epic in every day.
 

Does this phone have a spot for a external memory card

Hi There,


Thank you for reaching out to us. I appreciate your query regarding if the Galaxy S21 caters to an expandable memory space. Unfortunately, the device doesn't include a microSD card slot.


For your reference, kindly visit the user manual on Page 8:
https://downloadcenter.samsung.com/content/UM/202201/20220129012829519/SAM_G991_G996_G998_EN_UM_OS12_121721_FINAL_AC.pdf


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144317544

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 42mm BT - Black - (2021)
Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 42mm BT - Black - (2021)
Your style. Your health. Look good and feel great with your smart, new companion, Samsung Galaxy Watch4 Classic. Make a stylish statement with an iconic silhouette and stainless-steel casing, while your watch keeps you in tune with your health and pushes you to go further. Make the most of every run with advanced coaching and oxygen-level monitoring~ that help you exercise smarter while increasing endurance. Leave your phone behind while staying connected ~ call, text and stream music,all from your wrist with LTE connectivity. Galaxy Watch4 Classic is health evolved. 1Accurate VO2 max reading requires running outdoors for at least 20 minutes with GPS on; consult user manual before use. ~The VO2 max software functions are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.
 

Is ECG continous or a test that you manually run. T H A N K You !

Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Watch4. The ECG function needs to be run manually. Here is a link for more details.

User's Manual; EGC; Page 51
https://downloadcenter.samsung.com/content/UM/202109/20210929010214001/WEA_R89X_R88X_R87X_R86X_EN_UM_071621_FINAL_AC.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144317490

Have a great day.

^Charles
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
 

Does doors closes automatically when left little open? On my unit I have to push doors to close properly. Freezer door closes when left little open.

Hello Bopal,

Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with the doors of your refrigerator as they won't close properly. We do apologize for the inconvenience this has caused you. We are here to help.

It is important to keep the doors on your refrigerator as it will impact the cooling performance of your unit if it won't close properly.

To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001017/ to guide you if your refrigerator or your freezer doors will not close. Just click on what type of door is not closing.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number is 1144317488.
-Noraina
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Do more laundry in less time. This spacious Samsung washer takes fewer loads to get all your laundry done. Plus, you can use it anytime, because everyone will sleep right through the reduced noise and vibration levels.
 

Just got my new machine and can't find the answers in the booklet. Can I use HE detergent pods with this washer? Why do I have to remove the soap dispenser if I use powdered detergent? Wouldn't I just add the soap to the drum?

Hi tr12.

Thank you for reaching out regarding your Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ if you can use HE detergent pods and on why you need to remove the soap dispenser if you use powdered detergent. Regarding your concern, your Washer is designed to use high efficiency (HE) detergents. For best cleaning results, use a high-efficiency detergent such as Tide HE, Wisk HE, Cheer HE, or Gain HE*. High-efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and maximizes cleaning. For the detergent dispenser, you just need to pour the recommended amount of laundry detergent directly into the detergent compartment before starting your Washer.

Here is the link to your user manual for further assistance. Please go to pages 26 to 27.

https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144317484

^Camille
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab S6 Lite - 10.4&quot; - 128GB - Oxford Gray
Samsung - Galaxy Tab S6 Lite - 10.4" - 128GB - Oxford Gray
Write, sketch or surf the Internet from anywhere with this 128GB Samsung Galaxy Tab S6 Lite tablet. This Oxford gray 128GB Samsung Galaxy Tab S6 Lite tablet comes with a powerful 7040 mAh battery, which lasts for up to 15 hours of video playback.
 

Does the S Pen come with the tablet? Like is it free?

Hi There!


Thank you for reaching out. We appreciate your query regarding if the S-Pen comes free with the Galaxy Tab S6 Lite. In line with this, yes, the S-Pen is included with the device to effortlessly create, edit, and navigate through your work. Also, it makes it easier than ever to write notes and personalize photos and videos, all without needing to charge.


You may visit our website for more information:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-s/galaxy-tab-s6-lite-128gb-oxford-gray-wi-fi-sm-p610nzaexar/#benefits


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144317461

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab A8 10.5&quot; 64GB - Wi-Fi - Pink Gold
Samsung - Galaxy Tab A8 10.5" 64GB - Wi-Fi - Pink Gold
Bring home Galaxy Tab A8, the awesomely entertaining tablet enhanced by the Galaxy ecosystem experience.
 

Can I use a wireless docking station with this?

Hi Kari. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab A8. The tablet does not support wireless charging, but the tablet has a mobile dock(sold separately) if you are interested. Here is the link for the dock for more details.

https://www.samsung.com/us/mobile/mobile-accessories/tablets/galaxy-tab-a-8-inch-charging-dock-ee-d3000bbeguj/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144317402

Have a great day.

^Charles
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab A (2019) - 8&quot; - 32GB - Black
Samsung - Galaxy Tab A (2019) - 8" - 32GB - Black
Stay productive and entertained with this 8-inch Samsung Galaxy Tab A tablet. The 8-inch 1280 x 800 touchscreen provides an immersive entertainment experience, and the powerful battery offers up to 13 hours of viewing per charge. This Samsung Galaxy Tab A tablet has a 2.0GHz processor that makes resource-intensive applications run smoothly.
 

SIM card slot

Hi June,


Thank you for contacting us. We value your interest in whether the Galaxy Tab A (2019) has a SIM card slot. Unfortunately, the device doesn't cater to a SIM as the device's connectivity is Wi-Fi only.


For your reference, kindly visit the user manual on Pages 12 and 13:
https://downloadcenter.samsung.com/content/UM/201909/20190907063624457/WIF_SM-T290_Galaxy_Tab_A_EN_UM_P_9.0_072919_FINAL_AC.pdf


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144317438

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - 5.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel
Samsung - 5.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel
Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.
 

Do you use the aquapod detergent pod on top of or underneath the laundry? The manual has conflicting info....one page says place it underneath and the next page says to place it on top?!

Hi Jamber.

Thank you for reaching out regarding your Samsung - 5.5 Cu. Ft. High-Efficiency Front Load Washer with Steam and FlexWash on where to insert the detergent. Regarding your concern, on the upper washer, this is where you put a small load, and you will see on the side is for the fabric softener, and the left side would be for the bleach; as for the detergent, this needs to be added manually we require you use Aqua Pebble. The lower washer provides three cleaning agent compartments: the left-most compartment for the liquid or powdered detergent, the right first one for bleach, and the far-right for fabric softener

Here is the link to your user manual for further assistance. Please go to pages 36 to 42.

https://downloadcenter.samsung.com/content/UM/201908/20190809104746599/FlexWash_WV9600M_DC68-03768B-07_EN_CFR_MES.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144317401

^Camille
4 years, 4 months ago
by
Posted by: 
Samsung