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- First AnswerApril 24, 2013
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Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Stainless Steel
Samsung~s 26.5 cu. ft. large capacity, 3-Door French Door Family Hub Refrigerator, is beautifully designed with a minimal dispenser and sleek-edge doors with modern handles. The clean lines and modern form blend beautifully into any kitchen, while the fingerprint resistant finish withstands everyday smudges.
Can you view items in the refrigerator from your phone or just from the hub on the refrigerator?
Hi Erica,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically Samsung - 26.5 cu. ft. Large Capacity 3-Door French Door Refrigerator with Family Hub™ and External Water & Ice Dispenser - Stainless steel.
Yes, you can view items in the refrigerator from your phone or mobile device.
I have shared with you a link that would best answer your question and guide you on how to get things started with your family hub.
https://www.samsung.com/us/support/answer/ANS00049761/
I have also included the user manual link for the refrigerator. Please click on the link and turn to page 50 - 51 for additional information with the family hub.
https://downloadcenter.samsung.com/content/UM/202102/20210208113251781/FDR_RF6000T_DA68-04014A-00_EN-MES-FR_F-Hub_USA.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144312418
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically Samsung - 26.5 cu. ft. Large Capacity 3-Door French Door Refrigerator with Family Hub™ and External Water & Ice Dispenser - Stainless steel.
Yes, you can view items in the refrigerator from your phone or mobile device.
I have shared with you a link that would best answer your question and guide you on how to get things started with your family hub.
https://www.samsung.com/us/support/answer/ANS00049761/
I have also included the user manual link for the refrigerator. Please click on the link and turn to page 50 - 51 for additional information with the family hub.
https://downloadcenter.samsung.com/content/UM/202102/20210208113251781/FDR_RF6000T_DA68-04014A-00_EN-MES-FR_F-Hub_USA.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144312418
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy S22+ Standing Case - Clear
The Samsung Galaxy S22+ Clear Standing Cover is an easy-to-hold, clear case that protects your phone without sacrificing style. It combines edge to edge TPU protection with minimal bulkiness to show off the most of your phone~s design. Transparent rear design to preserve the natural look of your phone. Kickstand with your choice of viewing angles that folds flat into back cover.
Can someone from Samsung recommend this exact phone case design (for the S22+) but without the standing piece? Is there any plain clear S22+ cases? Thank You and God Bless :)
Hi Levi!
Thank you for reaching out to us. We appreciate your interest in knowing if there is an available clear case for Galaxy S22+. Yes, Galaxy S22+ has an available clear case.
You may visit our website for Galaxy S22+ Clear Cover: https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s22-plus-clear-cover-ef-qs906ctegus/#benefits.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144312399
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if there is an available clear case for Galaxy S22+. Yes, Galaxy S22+ has an available clear case.
You may visit our website for Galaxy S22+ Clear Cover: https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s22-plus-clear-cover-ef-qs906ctegus/#benefits.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144312399
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
So I've had my refrigerator for about 13 months and this last month the fridge portion won't cool less that 40 degrees. I have it on the highest setting and its 42 degrees. I have removed everything from the fridge and tried to get it to cool and nothing
Hi jrm2020,
Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.
I have shared with you 2 links below. Please click on the links to help resolve your concern with the refrigerator.
https://www.samsung.com/us/support/troubleshooting/TSG01001029/
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
I have also included the user manual link for the refrigerator below. Please click on the link and turn to page 52 for additional steps to take.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144312339
Leo
Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.
I have shared with you 2 links below. Please click on the links to help resolve your concern with the refrigerator.
https://www.samsung.com/us/support/troubleshooting/TSG01001029/
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
I have also included the user manual link for the refrigerator below. Please click on the link and turn to page 52 for additional steps to take.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144312339
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Pre-Owned Galaxy Note 10 4G LTE 256GB (Unlocked) - Aura Black
The Galaxy Note10 isn't just a new smartphone. It's a gaming console. A film studio. It's a computer with an intelligent pen control~and it's all in one device. The Galaxy Note10's cutting-edge battery intelligence with super-fast charging ensures you won't be left powerless. Download photos and videos, stream content, even game online in the busiest of places at incredible speeds with a powerful processor and the 2.0Gbps LTE connection of Galaxy Note10. High-polish metal and glass meld in an impressively slim design to help the Galaxy Note10 glide from hand to pocket as easily as you glide from fitness to playlists. Galaxy Note10's Dynamic AMOLED screen gives you seemingly endless light and only a tiny, front-facing camera lens, so you have brilliant color in all conditions.
His this phone 5G
Hi There!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Note 10 (Unlocked) is 5G. In line with this, this phone model is not 5G Ready; however, 4G LTE will work.
You may visit our website for more information about Galaxy Note 10 (Unlocked): https://www.samsung.com/us/smartphones/galaxy-note-series/certified-re-newed-store/buy/?modelCode=SM5N970UZKAXAA.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144312337
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Note 10 (Unlocked) is 5G. In line with this, this phone model is not 5G Ready; however, 4G LTE will work.
You may visit our website for more information about Galaxy Note 10 (Unlocked): https://www.samsung.com/us/smartphones/galaxy-note-series/certified-re-newed-store/buy/?modelCode=SM5N970UZKAXAA.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144312337
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
Enjoy the flexibility to microwave, bake, broil and roast ~ all from one appliance. With the combination of convection cooking and microwave heating, food cooks faster and more evenly than a traditional microwave.
Does this model have a one touch 1-9 minute for the microwave? (Example - Press 2 then start for 2 minute microwave cook.)
Hello Steve,
Thank you for reaching out and letting us know your inquiry if this Samsung microwave has a one-touch of 1-9 minutes for the microwave. We understand that this information may be essential for you to know. We're here to help.
As per checking, the microwave mode can operate with One-stage cooking mode and Multi-stage cooking mode (maximum of 2 stages). If needed, you can also change the power level (10-100).
Please see page 50 of the user manual for reference to know more about operating the microwave oven.
https://downloadcenter.samsung.com/content/UM/202012/20201202153459754/MC17T8000C_AA-01_EN-MES_201116.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144312329
-Angelica
Thank you for reaching out and letting us know your inquiry if this Samsung microwave has a one-touch of 1-9 minutes for the microwave. We understand that this information may be essential for you to know. We're here to help.
As per checking, the microwave mode can operate with One-stage cooking mode and Multi-stage cooking mode (maximum of 2 stages). If needed, you can also change the power level (10-100).
Please see page 50 of the user manual for reference to know more about operating the microwave oven.
https://downloadcenter.samsung.com/content/UM/202012/20201202153459754/MC17T8000C_AA-01_EN-MES_201116.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144312329
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 10.4" Wi-Fi 32GB - Gray
Galaxy Tab A7 combines the slim, lightweight design you need, with the immersive entertainment experience you crave.
can you use google maps on this?
Hi Larry,
Thank you for reaching out. We value your query regarding the Galaxy Tab A7's compatibility with Google Maps. To answer your question, yes, the device works with the application, and you can find your location on the map, search the world map, and view location information for various places around you.
For your reference, you may visit the user manual on Page 91:
https://downloadcenter.samsung.com/content/UM/202011/20201111215558948/WIF_SM-T500_SM-T505_EN_UM_Q_10.1_FINAL.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144312311
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out. We value your query regarding the Galaxy Tab A7's compatibility with Google Maps. To answer your question, yes, the device works with the application, and you can find your location on the map, search the world map, and view location information for various places around you.
For your reference, you may visit the user manual on Page 91:
https://downloadcenter.samsung.com/content/UM/202011/20201111215558948/WIF_SM-T500_SM-T505_EN_UM_Q_10.1_FINAL.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144312311
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edged doors, and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
How do you set tempreture on fridge
Hi Rick.
Thank you for reaching out regarding your Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator on how to set the temperature for the fridge. Regarding your concern, you can use the Fridge button to set the fridge temperature regarding your concern.
• Press Fridge repeatedly to select the desired temperature between
34 °F (1 °C) and 44 °F (7 °C).
- The temperature indicator displays the current temperature or
selected temperature
Here is the link to your user manual for further assistance. Please go to page 39.
https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144312306
^Camille
Thank you for reaching out regarding your Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator on how to set the temperature for the fridge. Regarding your concern, you can use the Fridge button to set the fridge temperature regarding your concern.
• Press Fridge repeatedly to select the desired temperature between
34 °F (1 °C) and 44 °F (7 °C).
- The temperature indicator displays the current temperature or
selected temperature
Here is the link to your user manual for further assistance. Please go to page 39.
https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144312306
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
Samsung~s ENERGY STAR~ Certified Front Load washer has 4.5 cu. ft. capacity to fit more in every load and cut down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean+ to eliminate 99% of bacteria that can form in the drum.
My machine keeps shaking.
Hello,
Thank you for reaching out and raising your concern about your Samsung washing machine. I understand you're having an issue with your washing machine as it keeps on shaking. I do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001016/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144312304.
-Noraina
Thank you for reaching out and raising your concern about your Samsung washing machine. I understand you're having an issue with your washing machine as it keeps on shaking. I do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001016/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144312304.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Galaxy A32 5G pairs our best core features with one of the most affordable 5G devices on the market. That means you get a long lasting battery, expandable storage, multiple cameras, a super crisp display and blazing fast 5G speed.
Will this phone work with PagePlus?
Hi Breezy,
Thank you for bringing this to our attention, and interested in whether the Galaxy A32 (Unlocked) works with Page Plus Cellular. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144312296
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention, and interested in whether the Galaxy A32 (Unlocked) works with Page Plus Cellular. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144312296
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
The Samsung Galaxy S21 FE 5G features the best processor in a Galaxy smartphone, so you can experience lightning-fast gaming, streaming, video editing and multitasking while taking advantage of the power of AT&T 5G1. Its battery keeps you going all day and into the night2. Capture your best side with its impressive 32 MP selfie camera and watch your favorite videos in a large display with a 120Hz refresh rate for super smooth viewing.
Is the phone unlocked? Can I use att straight talk???
Hi Tubs!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21 FE 5G (AT&T) is unlocked and can be used with Straight Talk Wireless. We apologize; this phone model is AT&T locked. We recommend calling AT&T customer service for an unlocks request to use with Straight Talk Wireless.
An unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144312276
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21 FE 5G (AT&T) is unlocked and can be used with Straight Talk Wireless. We apologize; this phone model is AT&T locked. We recommend calling AT&T customer service for an unlocks request to use with Straight Talk Wireless.
An unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144312276
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung