Samsung
Samsung's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count73548
- Helpfulness Votes37,918
- First AnswerApril 24, 2013
- Last AnswerAugust 10, 2026
- Featured Answers0
- Best Answers3939
Samsung's Reviews
Samsung has not submitted any reviews.
Samsung's Questions
Samsung has not submitted any questions.
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
Does the haf-cin/exp work for the external filter on my rs26hfendsr refrigerator with an ice maker only..no water dispenser?
If this is the correct filter, how do you install it?
Hi Doc.
Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerators if this is compatible with your refrigerator. Regarding your concern, yes, this is compatible with your refrigerator.
Here is the link to where you can purchase the water filter.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-cin-refrigerator-water-filter-haf-cin-exp/#specs
Also, here is a link to your user manual for further assistance on changing the water filter. Please go to page 21
https://downloadcenter.samsung.com/content/UM/201904/20190418153811317/DA68-02601C_Rev06_User_Manual_AW112_DROP_IN_.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144302370
^Camille
Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerators if this is compatible with your refrigerator. Regarding your concern, yes, this is compatible with your refrigerator.
Here is the link to where you can purchase the water filter.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-cin-refrigerator-water-filter-haf-cin-exp/#specs
Also, here is a link to your user manual for further assistance on changing the water filter. Please go to page 21
https://downloadcenter.samsung.com/content/UM/201904/20190418153811317/DA68-02601C_Rev06_User_Manual_AW112_DROP_IN_.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144302370
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A42 5G 128GB (Unlocked) - Black
You need a phone that can capture share worthy photos and video with the tap of a finger, scroll through your feed at lightning speed, and stream what you want when you want it. Outfitted with our best core features plus some awesome innovations, Galaxy A42 5G lets you create, share and stay connected without breaking the bank.
Does this phone have a headphone jack?
Hi Boots,
Thank you for contacting us about whether the Galaxy A42 has an earphone jack. To answer your question, the device has an ear jack port, a 3.5mm Stereo.
For your reference, you may visit the user manual on Page 5:
https://downloadcenter.samsung.com/content/UM/202107/20210715234857838/SAM_A426_EN_UM_R_11.0_032621_FINAL_AC.pdf
For more information, here's another link under the "Specs" section:
https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a42-5g-unlocked-sm-a426uzkbxaa/#specs
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144302318
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for contacting us about whether the Galaxy A42 has an earphone jack. To answer your question, the device has an ear jack port, a 3.5mm Stereo.
For your reference, you may visit the user manual on Page 5:
https://downloadcenter.samsung.com/content/UM/202107/20210715234857838/SAM_A426_EN_UM_R_11.0_032621_FINAL_AC.pdf
For more information, here's another link under the "Specs" section:
https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a42-5g-unlocked-sm-a426uzkbxaa/#specs
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144302318
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Galaxy A32 5G pairs our best core features with one of the most affordable 5G devices on the market. That means you get a long lasting battery, expandable storage, multiple cameras, a super crisp display and blazing fast 5G speed.
Will this phone can be use overseas in Panama City, Panama using their chip card?
Hi LAH1030!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A32 5G (Unlocked) works in Panama City. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144302334
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A32 5G (Unlocked) works in Panama City. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144302334
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
Can I use this with tracfone?
Hi There!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 (Unlocked) works with Tracfone. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144302307
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 (Unlocked) works with Tracfone. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144302307
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
Does the 221 have an internal water filter?
Hello.
Thank you for reaching out regarding your Samsung - 21.8 Cu. Ft. French-Door Refrigerator does it have an internal water filter. Regarding your concern, The water filter must be installed outside the refrigerator.
It is not provided with your new refrigerator. The filter cartridge and holder kit can be purchased from the retailer where you purchased this
refrigerator.
Here is a link to your user manual for further assistance. Please go to pages 16 to 18
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144302281
^Camille
Thank you for reaching out regarding your Samsung - 21.8 Cu. Ft. French-Door Refrigerator does it have an internal water filter. Regarding your concern, The water filter must be installed outside the refrigerator.
It is not provided with your new refrigerator. The filter cartridge and holder kit can be purchased from the retailer where you purchased this
refrigerator.
Here is a link to your user manual for further assistance. Please go to pages 16 to 18
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144302281
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
This Top-Freezer Refrigerator features FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
I live in a small apt with living room/ kitchen combo I need a very quiet running frig. How quietly does this frig run? And if not this one what would you recommend?
Hello NanaM,
Thank you for reaching out and raising your concern about the Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator with Flex Zone™ and Ice Maker - Stainless steel. We are glad to know that you're interested in getting a new refrigerator and also I understand you want to know how quiet is the unit as you need a very quiet running refrigerator. We are here to help.
A refrigerator is never completely quiet, even when it's new. New fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from the refrigerator.
You can also watch the video on this link https://www.youtube.com/watch?v=cain2xjBCQE to know what noises a refrigerator makes and why.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144301873.
-Noraina
Thank you for reaching out and raising your concern about the Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator with Flex Zone™ and Ice Maker - Stainless steel. We are glad to know that you're interested in getting a new refrigerator and also I understand you want to know how quiet is the unit as you need a very quiet running refrigerator. We are here to help.
A refrigerator is never completely quiet, even when it's new. New fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from the refrigerator.
You can also watch the video on this link https://www.youtube.com/watch?v=cain2xjBCQE to know what noises a refrigerator makes and why.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144301873.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Electric Self-Cleaning Slide-In Range with Convection - Stainless Steel
Cook to your heart's content. The spacious interior of this Samsung range has enough room for multiple dishes. Plus, this oven self-cleans and steam cleans, so you can sit back, relax, and enjoy every meal.
I now have A jenn air With A down draft I have A island and no room for A hood does thi stove req. some type of vent?
Hello,
Thank you for reaching out and letting us know your inquiry if this Samsung range requires some vent. We understand that this information may be essential for you to know. We're here to help.
As per checking, the oven vent is located above the right rear surface unit and does not require any vent.
Attached is a link to the user manual that you can check to know more about the product.
https://downloadcenter.samsung.com/content/UM/201903/20190319151425876/NE58K9430SS_AA_AC_DG68-00721A-06_EN-CFR.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144301815
-Angelica
Thank you for reaching out and letting us know your inquiry if this Samsung range requires some vent. We understand that this information may be essential for you to know. We're here to help.
As per checking, the oven vent is located above the right rear surface unit and does not require any vent.
Attached is a link to the user manual that you can check to know more about the product.
https://downloadcenter.samsung.com/content/UM/201903/20190319151425876/NE58K9430SS_AA_AC_DG68-00721A-06_EN-CFR.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144301815
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
is it a DUAL SIM phone
Hi There!
Thank you for contacting us about this and taking an interest in whether the Galaxy A12 caters to dual SIIM card trays. In accordance with, yes, the device supports to dual SIM card slot.
For your reference, kindly visit the user manual on Page 6:
https://downloadcenter.samsung.com/content/UM/202107/20210701023025700/SAM_A125_EN_UM_R_11.0_032921_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144301736
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for contacting us about this and taking an interest in whether the Galaxy A12 caters to dual SIIM card trays. In accordance with, yes, the device supports to dual SIM card slot.
For your reference, kindly visit the user manual on Page 6:
https://downloadcenter.samsung.com/content/UM/202107/20210701023025700/SAM_A125_EN_UM_R_11.0_032921_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144301736
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel
Cook food faster and more evenly with the Flex Duo oven's dual convection system. It allows the single oven to split into two ovens with the Smart Divider and also use convection cooking in both ovens. Two temperature controls cook dishes simultaneously at different temperatures.
When I need to bake something do I put it in the bottom or do I have to take out the divider??
Hello,
Thank you for reaching out and letting us know your inquiry on what to do if you will bake something in this Samsung range. We understand that this information may be essential for you to know. We're here to help.
As per checking, you have to remove the divider when baking something.
See pages 32-33 on the user manual to know more about operating the oven specifically for baking.
https://downloadcenter.samsung.com/content/UM/202103/20210316115610650/NE59J7850WS_AA_DG68-00600A-09_EN-MES-CFR_WEB.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144301715
-Angelica
Thank you for reaching out and letting us know your inquiry on what to do if you will bake something in this Samsung range. We understand that this information may be essential for you to know. We're here to help.
As per checking, you have to remove the divider when baking something.
See pages 32-33 on the user manual to know more about operating the oven specifically for baking.
https://downloadcenter.samsung.com/content/UM/202103/20210316115610650/NE59J7850WS_AA_DG68-00600A-09_EN-MES-CFR_WEB.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144301715
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S6 Lite - 10.4" - 64GB - Chiffon Rose
Enjoy entertainment and productivity at your fingertips with this Samsung Galaxy Tab S6 Lite tablet. The included S Pen offers enhanced navigation, and the expandable storage of up to 1TB provides plenty of space for apps and entertainment files. This chiffon rose Samsung Galaxy Tab S6 Lite tablet boasts a 10.4-inch screen, which is ideal for streaming HD content or gaming.
Is this a touch screen?
Hi There!
Thank you for reaching out to us. We value your query in whether the Galaxy Tab S6 Lite has a touch screen feature. The device's navigation is by touching the screen, and it responds best to a light touch from the pad of your finger or a capacitive stylus.
You may visit the user manual on Page 12 for your reference:
https://downloadcenter.samsung.com/content/UM/202006/20200620063528230/WIF_SM-P610_Galaxy_Tab_S6_Lite_EN_UM_061020_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144301677
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us. We value your query in whether the Galaxy Tab S6 Lite has a touch screen feature. The device's navigation is by touching the screen, and it responds best to a light touch from the pad of your finger or a capacitive stylus.
You may visit the user manual on Page 12 for your reference:
https://downloadcenter.samsung.com/content/UM/202006/20200620063528230/WIF_SM-P610_Galaxy_Tab_S6_Lite_EN_UM_061020_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144301677
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung