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  • Answer Count
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    April 24, 2013
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    February 13, 2026
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This lifestyle TV helps you curate your own gallery with works of art or personal photos. It~s customizable and showcases expert validated color and 4K resolution.
 

I am 97 percent ready to buy this Samsung 55" , will this tv require a One Box upgrade included in purchase, or is this a needed accessory purchase not included in purchase?

Hi Rami - The One Connect Box is included/required for use with The Frame (LS03D) TV. Hope this helps!
~ Samsung Specialist
3 months, 3 weeks ago
by
Posted by: 
Samsung
 
Step up to Full HD for a significantly clearer picture than regular HD. Enjoy impressive, fine-tuned colors and deep contrast, all wrapped in a sleek design and secured by triple-layer protection. Virtual 3-D sound is enhanced and tracks movement on screen for a truly immersive experience.
 

can facebook app be downloaded to tv

Hi Vivie,

No, the Facebook app is not available. However, you can access it from our built-in web browser.

~Samsung Advisor
3 months, 3 weeks ago
by
Posted by: 
Samsung
 
Meet your go to device for on-the-go family fun Galaxy Tab A9+. A bright, engaging 11" screen is perfect for every family member to do what they love. Whether they~re enjoying a show, unwinding with a game, or catching up on schoolwork or day to day tasks, an upgraded chipset makes every experience feel smooth and easy. You can even open multiple apps at the same time and get all your everyday tasks done quickly. Use it for hours without worrying about power and keep everything you love together with plenty of storage space. Plus, the preloaded Samsung Kids app provides a safe digital environment for your little ones to happily learn and play. Give your family a great all in one Tab that perfectly meets all their everyday needs without taking a bite out of your wallet Galaxy Tab A9+.
 

How long will this tablet get security updates?

Good day Auroran, thank you for asking us your question about the Samsung Galaxy Tab A9+. As of January 2024, we are extending our security update support for Samsung Galaxy devices by up to 7 years, to help our users enjoy the latest Galaxy experiences longer and securely. If you have additional questions for us, please do not hesitate to reach out to Support. Thanks for being a loyal Samsung customer. - Debra
3 months, 3 weeks ago
by
Posted by: 
Samsung
 
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

Can I get the Gotham sports app?

Hi Smiley,

Yes, the Gotham Sports app is available for download on the U8000F TV.

~Samsung Advisor
3 months, 3 weeks ago
by
Posted by: 
Samsung
 
Transform all you do and how you do it with Galaxy Book4 Edge, the first Galaxy PC built for AI, now with Copilot+ PC. With an innovative Snapdragon X Elite processor powering industry leading intelligence, it~s designed to help you unlock higher levels of productivity, communication, creativity and more. Galaxy Book4 Edge revolutionizes your PC experience with intuitive AI-powered features right at your fingertips. Searching for a document, email, or web page on your PC? Now you can just describe how you remember something, and Recall* will find it, instantly. Just provide a short description of what you remember and let your PC do the rest. Controlling your Galaxy AI phone is now easier too ~ call, text, set reminders and more from the convenience of your PC.~ From international webinars to chatting with others overseas, get accurate subtitles in real time with automatic Live Captions~ that translate 44 languages into English. And when you~re feeling creative, light your spark with Cocreator~ and amplify your artwork on the stunning 3K AMOLED touchscreen display. Embrace the power and unlimited possibilities of AI with Galaxy Book4 Edge.
 

Can a wireless keyboard and mouse be used instead of touchscreen?

Aloha Higi, thank you for taking the time to ask us your question about the Samsung Galaxy Book4 Edge. Yes, a standard wireless keyboard and mouse can be used with the Galaxy Book4 Edge instead of the touchscreen. If you have any other questions for us, please do not hesitate to contact Support. Thanks for being a valued Samsung customer. - Debra
3 months, 3 weeks ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Hearing is believing. Samsung Galaxy Buds2 Pro pack a studio-worthy listening experience into our most comfortable design yet ~wear them as long as you want. Stimulate your senses with enhanced 360 Audio that surrounds you in your favorite beats like never before. Feel every note like you~re there with Hi-Fi sound quality. Stay focused on the sounds you love with Intelligent Active Noise Cancellation that quiets even the loudest outside sounds. Work out worry-free with moisture resistance that stands up to rain. Pair your Buds2 Pro with the rest of your Galaxy for new ways to enjoy pro-quality sound wherever you happen to be. If it~s a podcast, a call or your favorite playlist, listen blissfully with Galaxy Buds2 Pro. Whether on a call or during face-to-face conversations, hear real-time translations through your Buds with Galaxy AI.~
 

Can you charge them on wireless charger

Hello there Milkdud, thank you for taking the time to ask us your question about the Samsung Galaxy Buds2 Pro. Yes, you can charge the advertised Galaxy Buds2 Pro by placing the closed charging case on a Qi-compatible wireless charging pad or by using another Samsung phone's Wireless PowerShare feature. If you have any other questions, please feel free to reach out to Support. Thanks for being an unwavering Samsung customer. - Debra
3 months, 3 weeks ago
by
Posted by: 
Samsung
 
Galaxy Tab S11 Ultra is built for those who see having the latest and greatest tech as non negotiable. It packs an expansive 14.6~ display, uncompromising power and impressive durability all in one sleek design so you can work and play from virtually anywhere worry free. Whether you~re powering through your workday or downtime, Tab S11 Ultra puts everything you love on a giant screen. Create presentations, bring big ideas to life or dive into your favorite series on the incredible Dynamic AMOLED 2X screen with crisp details. Thanks to the ultra slim bezels and improved 3nm MediaTek processor, your content has the space it deserves, making everything you do on your Tab an exceptional experience. And during a long day of utilizing the tech forward features of your Tab to crush your goals, your personal Galaxy AI assistant helps you keep it all organized. Galaxy Tab S11 Ultra is more than your typical tablet it~s the ultimate device to amplify your everyday.
 

Can the physical Sim or e SIM be used? If not, is it possible to get one?

Howdy, thank you for taking the time to ask us your question about the Samsung Galaxy Tab S11 Ultra. The advertised Galaxy Tab S11 Ultra is a Wi-Fi/Bluetooth enabled tablet. It does not offer cellular connectivity so a SIM card tray is not included with this device. Please do not hesitate to reach out to Support if you have any other questions for us. Thank you for being a loyal Samsung customer. - Debra
3 months, 3 weeks ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Your favorite new health and wellness companion is here ~ Galaxy Watch7. Enhanced with Galaxy AI,~ this Watch has everything you need to keep you moving toward your health goals. Wake up on the right side of the bed every morning with an Energy Score~ that helps you understand your well-being better. Hit your morning workout while staying in touch with your world ~ make calls from your Watch and quickly respond to texts on the go with Suggested Replies.~ Then hone in on your heart health during your workout with improved Heart Rate Tracking,~ and improve each day with personalized Wellness Tips~ viewable right on your Galaxy smartphone.~ Plus, stay in the zone by streaming your favorite playlist or podcast from your Watch to your Galaxy Buds.~ Your ultimate fitness partner is now on your wrist ~ Galaxy Watch7.
 

Does this watch have fall detection?

Good day, thank you for taking the time to ask us your question about the Samsung Galaxy Watch7. Yes, the Galaxy Watch7 does offer Hard Fall Detection. If you have any other questions, please do not hesitate to contact Support. Thanks for being a cherished Samsung customer. - Debra
3 months, 3 weeks ago
by
Posted by: 
Samsung
 
Upgrade your home theater setup with a 3.1 Channel sound system, featuring a built in center speaker to enhance voices and a wireless subwoofer for booming bass. Get rich and balanced sound in your movies and shows while voices are intelligently separated from background noise, delivering clear dialogue even at low volume. Plus, you won't have to hassle with pairing and unpairing your devices to play music - you can connect two simultaneously and switch between them seamlessly.
 

Is this compatible with Sony tv’s?

Hi! The HW-B650F features three ways to connect to an external device: HDMI (ARC), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV. ~Samsung Solutions
3 months, 3 weeks ago
by
Posted by: 
Samsung
 
Get swept away into any film, concert or soundtrack with Dolby Atmos 3D sound that reveals rich depth and intricate details. Be surrounded by sound and feel at the center of it all with up-firing channels that project audio overhead, a dedicated center channel for clear dialogue and a wireless subwoofer that delivers room-shaking bass. Pair the soundbar with a Samsung TV to experience powerful, robust audio with Q-Symphony and level up your entertainment a notch or two or three.
 

The soundbar works but there isn’t sound coming from the subwoofer. I’ve troubleshooted and the light in the back of it is solid blue. I turned the 0 up to 3 on the settings on the tv and the bass was louder on the soundbar but no sound from the subwoofer

Hello auniauni72! First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.

If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.

While the Soundbar is On, press both the Vol+ and Vol- buttons on the unit simultaneously until the display shows "INIT", then release. If this doesn’t work, then try using the remote control: While the Soundbar is ON, press and hold the SOUND CONTROL ("Gear") button on the Soundbar remote for 10 seconds. You will see "150HZ" on the display. Keep pressing until you see "INIT" on the display, then release.

If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.

~ Samsung Solutions
3 months, 3 weeks ago
by
Posted by: 
Samsung