Samsung
 
 
Samsung's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    73548
  • Helpfulness Votes
    37,918
  • First Answer
    April 24, 2013
  • Last Answer
    August 10, 2026
  • Featured Answers
    0
  • Best Answers
    3939
 
 
Samsung's Reviews
 
Samsung has not submitted any reviews.
 
Samsung's Questions
 
Samsung has not submitted any questions.
 
Samsung's Answers
<<prev 1 ... 3786 3787 3788 3789 3790 ... 7355 next>>
 
 Samsung - Galaxy Z Fold3 5G 256GB - Phantom Silver (AT&amp;T)
Samsung - Galaxy Z Fold3 5G 256GB - Phantom Silver (AT&T)
The Samsung Galaxy Z Fold3 5G has a 7.6-inch2 Infinity Flex 120Hz display, multi-tasks for work and play, and is water resistant1. A theater, a workspace, and a game room folded into your pocket. Unfold your world with AT&T 5G. Fast. Reliable. Secure.
 

Will this take an SD card? I know the others won't and that's what keeps me from buying it.

Hi SDanko,


Thank you for bringing this to our attention, and interested in whether the Galaxy Z Fold3 caters to a microSD card. Unfortunately, the device doesn't carry any SD card slot.


For your reference, you may visit the user manual on Page 13:
https://www.samsung.com/us/smartphones/galaxy-z-fold3-5g/buy/galaxy-z-fold3-5g-256gb-att-sm-f926uzsaatt/?modelCode=SM-F926UZSAATT


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144292205

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab A8 10.5&quot; 64GB - Wi-Fi - Pink Gold
Samsung - Galaxy Tab A8 10.5" 64GB - Wi-Fi - Pink Gold
Bring home Galaxy Tab A8, the awesomely entertaining tablet enhanced by the Galaxy ecosystem experience.
 

When was the tab released

Hi Pete. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab A8. The device was released in January 2022. ^Charles
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black - (2021)
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black - (2021)
Crush workouts and all your health goals with Samsung Galaxy Watch4. Be your best with the watch that knows you best.
 

What Samsung phones do these work with? Will it work with a J7?

Hi Rick!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Watch4 is compatible with Galaxy J7. Yes, phones with Android 6.0 and RAM 1.5 GB or higher are supported.

For your reference, you may click this link about "Samsung Smart Watch and Phone Compatibility": https://www.samsung.com/us/support/answer/ANS00082502/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144292198

Have a great day.

Melardo
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - StormWash 24&quot; Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless steel
Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless steel
Heavy-duty StormWash system has powerful rotating spray jets that clean at every angle for tough-to-reach spots. Take advantage of virtually silent washes for a quieter kitchen at 42dBA sound level. The AutoRelease door automatically opens to circulate air and improve drying performance, while the third rack provides additional loading capacity. Premium ball-bearing racks assure smooth back-and-forth rack movement.
 

Can you take out the 3rd rack

Hi Lynn.

Thank you for reaching out regarding your Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA if the 3rd Rack can be removed. Regarding your concern, the 3rd Rack can be removed. These would be the steps:

1. Stand facing the dishwasher, and then pull the 3rd Rack out so that the handles at the ends of the rack supports are even with the end of the Rack.


2. With your right thumb, find the small indentation on the inside of the left rack support that houses the tab for the handle lock.


3. Push the handle lock tab in (i.e. to your left) with the tip of your thumb, and then pull the handle towards you until it disengages from the support.


4. Repeat this process with the right handle using your left thumb.


5. When the handles are removed, remove the 3rd Rack from the dishwasher.


6. Reverse the order of removal to re-insert the 3rd Rack.


I have included your user manual for further assistance. Please go to page 17.

https://downloadcenter.samsung.com/content/UM/201907/20190704123713524/MANUAL_USERS_DD68-00211A-00_EN_MES_20190425.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144292165

^Camille
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy S22 256GB - Phantom Black (Verizon)
Samsung - Galaxy S22 256GB - Phantom Black (Verizon)
Galaxy S22 is redefining the epic standard ~ both for what a smartphone can do with video and for what you can communicate, create, and experience with it. In other words, if you~ve got something to say, Galaxy S22 makes it possible to say anything you want with video, at any time-even in the darkness of night.
 

Why can this phone be ordered through Samsung but Best Buy won't deliver their pre-orders or even give us an estimated delivery date?

Hi. I'm sorry to hear that you haven't received your order. Orders are being handled on a first-come, first-served basis. The demand for Samsung - Galaxy S22 256GB - Phantom Black (Verizon) was greater than we anticipated, which led to the delay in shipments. I understand why you're upset, but rest assured that we are working hard to get all orders out as quickly as possible. ^Charles
4 years, 4 months ago
by
Posted by: 
Samsung
 
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
 

I just replaced the water filter and now the ice maker is not producing any ice. Is there something that needs to be reset after replacing the filter? I have a French door, bottom freezer model with an internal ice maker only.

Hi Kim,

Thank you for reaching out and we hope you are in good health. We are glad that you have replaced your water filter, as water filters are essential for good health, and who doesn't want clean water, right? We are saddened to learn that by replacing your water filter, your ice maker isn't working as intended.

There are things that you can take. I have shared several links below that will resolve your concerns with the ice maker.

https://www.samsung.com/us/support/answer/ANS00060149/

https://www.youtube.com/watch?v=heJu7r3JqNc

https://www.samsung.com/us/support/troubleshooting/TSG01001012/

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144292121

Leo
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab A7 Lite 8.7&quot; 64 GB - Wi-Fi - Dark Gray
Samsung - Galaxy Tab A7 Lite 8.7" 64 GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
 

How much does this tablet weigh?

Hi Gaildt!

Thank you for reaching out to us. We appreciate your interest in knowing the weight of the Galaxy Tab A7 Lite. This tablet weighs 0.81 lb.

For your reference, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Size": https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-lite-8-7-64gb-grey-wifi-sm-t220nzafxar/#specs.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144292116

Have a great day.

Melardo
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy S22 256GB (Unlocked) - Green
Samsung - Galaxy S22 256GB (Unlocked) - Green
Galaxy S22 is redefining the epic standard ~ both for what a smartphone can do with video and for what you can communicate, create, and experience with it. In other words, if you~ve got something to say, Galaxy S22 makes it possible to say anything you want with video, at any time-even in the darkness of night.
 

Does the S22 come with a charger to charge the phone? And will someone from Samsung be able to tell me the S23 release date? Thank you and God Bless :)

Hi Levi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy S22. The device comes with the following;

1. Smart Phone
2. Data Cable
3. Ejection Pin
*Galaxy S22 models do not include travel adapter.

As for S23, We will update the website for any updates for future devices.

Galaxy S22; What's in the box
https://www.samsung.com/us/smartphones/galaxy-s22/buy/?modelCode=SM-S901UZGEXAA

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144292111

Have a great day.

^Charles
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab S7 Plus - 12.4 - 128GB - With S Pen - Wi-Fi - Mystic Silver
Samsung - Galaxy Tab S7 Plus - 12.4 - 128GB - With S Pen - Wi-Fi - Mystic Silver
With the power of a PC and the mobility of a tablet, the Samsung Galaxy Tab S7+ Wi-Fi is your secret weapon for getting more done~wherever you are. Enjoy the advantages of a true 2-in-1 device, where an expanded keyboard(1) and built-in memory up to 128GB are backed by a battery that lasts the entire workday(2) for ultimate portability. With a redesigned, minimal-lag S Pen that lets you control a presentation with the tap of a finger and an expanded edge-to- edge screen(3) for better streaming, gaming and video chatting, the Galaxy Tab S7+ Wi-Fi simplifies life, work and play. **(1) Keyboard sold separately. **(2) Battery life may vary depending on network environment, usage patterns and other factors. **(3) S7+ 12.4~ screen is a sAMOLEDTM screen.
 

Does this have a USB port

Hello There!


Thank you for bringing this to our attention. I appreciate your interest in whether the Galaxy Tab S7+ caters to a USB port. Yes, it does have a USB Type-C port in line with this.


For your reference, please refer to the user manual on Pages 5 and 8:
https://downloadcenter.samsung.com/content/UM/202202/20220226013347059/SAM_T870__T878_T970_T978_EN_UM_OS12_021722_FINAL.pdf



Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144292105

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy S21 Ultra 5G 128GB (Unlocked) - Navy
Samsung - Galaxy S21 Ultra 5G 128GB (Unlocked) - Navy
Galaxy S21 Ultra 5G is crafted so you don~t need to choose between video and photo. With a single tap, you can pull super-clear stills straight from high-resolution 8K video. Or if you~re looking to capture stunning photos, the 108MP camera feels like you~ve brought your own professional studio with you. Galaxy S21 Ultra 5G, designed to be epic in every way.
 

is it open for international gsm???

Hi There!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21 Ultra 5G (Unlocked) has an International GSM. Yes, an International GSM and unlocked phone work on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.

You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144292077

Have a great day.

Melardo
4 years, 4 months ago
by
Posted by: 
Samsung