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Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White

Samsung's top-load washer has a large 5.0 cu ft. capacity to help you fit more in every load and cut down on laundry time, leaving more time for you. It is also equipped with Active WaterJet - a built-in faucet that lets you pre-treat stained clothes with a press of a button - and an EZ Access tub design that allows you to easily reach the bottom of the washer tub, stretch-free.

What is the warranty on this washer?

Hi G.

Thank you for reaching out regarding your Samsung - 5.0 Cu. Ft. High-Efficiency Top-Load Washer with Active WaterJet warranty. Regarding your concern, here are the details for the warranty.

One (1) year parts and labor,
Three (3) years stainless tub part (Part Only),
Ten (10) years washing DD motor part (Part Only)

I recommend you check this link for further assistance.

https://www.samsung.com/us/support/service/warranty/WA50R5200AW/US

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144367711

^Camille

4 years, 6 months ago

Posted by:

Samsung

Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.

Does this freezer have auto defrost?

Hi Belle72,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless steel.

Your appliance is frost-free, which means there is no need to manually defrost your appliance, as this will be carried out automatically. I have shared the user manual link below for your guidance.

https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144367612

Leo

4 years, 6 months ago

Posted by:

Samsung

Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless Steel

Keep your groceries fresher by chilling or freezing them faster with this Samsung refrigerator. The Power Cool and Power Freeze options allow you to conveniently lower the temperature in the fridge or freezer within minutes.

does this refrigerator dispense drinking water?

Hi appliancebuyer,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless steel.

This model, RF260BEAESR, does not have a water dispenser. I have included the user manual link below. Please go to the link and turn to page 16 for models that have the water dispenser.

https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144367564

Leo

4 years, 6 months ago

Posted by:

Samsung

Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless Steel

Just curious if anyone has issues with freezer drawer having a thin layer of ice all over inside? As soon as I grab a box,etc, the ice layer melts at the touch of my hand. It's brand new!

Hi MommaL,

Thank you for reaching out and we hope you are in good health. That isn't the normal operation of a Samsung refrigerator, but it does happen.

I have shared a link below that will help resolve frost in your freezer.

https://www.samsung.com/us/support/troubleshooting/TSG01109344/

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144367471

Leo

4 years, 6 months ago

Posted by:

Samsung

Samsung - 36" Built-In Gas Cooktop with WiFi - Stainless Steel

This Samsung Gas Cooktop offers a full range of burners for all of your cooking needs. Its 19K BTU power burner with two heat options quickly boils water or maintains a simmer. Use the griddle to cook breakfast foods, grill sandwiches or saut~ vegetables. Blue LED illuminated knobs visually let you know your cooktop is on even at a distance.

See all Q&A for this product

I am replacing an existing cooktop. My current cutout is 35 x 18 7/8 inches. Will this fit in my cutout?

Hi David.

Thank you for reaching out regarding your Samsung - 36" Built-In Gas Cooktop with WiFi cut-out dimension. Regarding your concern, here is the cut-out dimension 33 7/8" W x 3 1/8" H x 19 1/8" D.

I suggest you check this link for the full specs, dimensions, and features.

https://www.samsung.com/us/home-appliances/cooktops-and-hoods/gas-cooktops/36--gas-cooktop--2018--na36n6555ts-aa/#specs

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144367473

^Camille

4 years, 6 months ago

Posted by:

Samsung

Samsung - Galaxy A53 5G 128GB (Unlocked) - Awesome Black

Indulge in 6.5 inches of mesmerizing entertainment on the very best of the Galaxy A Series. Experience an FHD Super AMOLED screen for a crystal-clear view, stereo speakers for a surround sound feel, and a long-lasting battery for streaming your favorite content. Plus, keeping up with your people is virtually lag-free. Everything you love, all in one.

Is the phone new when ordered?

Hi KitKat. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy A53 5G. In line with this, looking at the details, this is a brand new device and it comes with a warranty. I would suggest keeping a copy of the receipt since the warranty will follow the date of purchase for the 1-year warranty. Here is a link for more details.

PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144367396

Have a great day.

^Charles

4 years, 6 months ago

Posted by:

Samsung

Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless Steel

I have read in reviews that this refrigerator makes loud and popping noises. Have purchasers experienced this?

Hi DRLA,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless steel.

I have shared below the noises that the refrigerator may make during its life.

https://www.samsung.com/us/support/troubleshooting/TSG01001032/

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144367405

Leo

4 years, 6 months ago

Posted by:

Samsung

Replacement Water Filter for Select Samsung Refrigerators - White

Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.

See all Q&A for this product

What water filter for model # RFG298AARS

Hello.

Thank you for reaching out regarding your Replacement Water Filter for Select Samsung Refrigerators if this is compatible with your refrigerator. Regarding your concern, yes, the filter HAF-CU1/XAA is compatible with your refrigerator.

I suggest you check this link on where to purchase the water filter.

https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/hafcu1-water-filter-hafcu1-xaa/#specs

Also, I have included your user manual to assist you in changing the water filter. Please go to page 36.

https://downloadcenter.samsung.com/content/UM/201012/20101211161106275/DA68-01847A_EN.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144366428

^Camille

4 years, 6 months ago

Posted by:

Samsung

Samsung - Galaxy S21 FE 5G 128GB (Unlocked)

Take your everyday experiences to the next level with the phone that's designed to fuel the passions of every fan. Whether you're a gaming guru, social star or fashionista, Samsung Galaxy S21 FE 5G is jam-packed with features that help you get more out of whatever you're into, including an All-Day Intelligent Battery, a powerful processor, a smooth and strong display, a triple-lens camera and more. Plus, choose from four colors for a stylish look that will set off your fan vibe.

Does a new phone come with a warranty at no additional cost

Hi Don. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy S21 FE 5G. In line with this, New purchased phone does come with a warranty. I would suggest keeping a copy of the receipt since the warranty will follow the date of purchase for the 1-year warranty. Here is a link for more details.

PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144367315

Have a great day.

^Charles

4 years, 6 months ago

Posted by:

Samsung

Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel

This four-door counter depth refrigerator features a Triple Cooling System designed to maintain optimal conditions within the stainless steel refrigerator and help keep your perishable fruits and vegetables fresher longer. FlexZone provides the ability to switch between cooling and freezing to maximize fresh food storage space. Plus, Ice Master ice machine, high-efficiency LED lighting, and Power Freeze and Power Cool for dropping the temperature in a compartment within minutes for quick chilling.

I know the height of this fridge is 70¾" without the hinges but 71⅞" with the hinges, but my space is 71½" high and 24" deep. How far back do the hinges go OR how deep is the fridge from the back to the hinges?

Hi Jabberwocky,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless steel.

The depth of the refrigerator from the back to the hinges would be 22 inches. I have shared the user manual link below. Please go to the link and turn to page 9 for the complete dimension of the refrigerator.

https://downloadcenter.samsung.com/content/UM/201908/20190819221657190/DA68-03194D_EN_ES_FR-07_181206.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144367248

Leo

4 years, 6 months ago

Posted by:

Samsung