Samsung
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- Answer Count74719
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- First AnswerApril 24, 2013
- Last AnswerOctober 8, 2026
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Equipped with the ActiveWave Agitator, Samsung~s large 4.4 cu. ft. capacity Top Load Washer is designed to reduce noise and vibration while delivering powerful cleaning, and features a premium Soft-Close Lid.
When my washer fills up and starts agitating, it makes a clicking noise. Please help
Hello Chell,
Thank you for reaching out and raising your concern about your Samsung washing machine. I understand you're having an issue with your washing machine as it makes a clicking noise. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001985/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144350238.
-Noraina
Thank you for reaching out and raising your concern about your Samsung washing machine. I understand you're having an issue with your washing machine as it makes a clicking noise. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001985/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144350238.
-Noraina
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S6 Lite - 10.4" - 64GB - Oxford Gray
Browse the Iternet and stay productive with this Samsung Galaxy Tab S6 Lite tablet. The Exynos processor and 4GB of RAM deliver fast performance for running multiple applications, while the rechargeable 7040 mAh battery offers hours of uptime on a single charge. This oxford gray Samsung Galaxy Tab S6 Lite tablet features a slim metal design to minimize bulk.
Does this tablet have Bluetooth
Hi Rose!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab S6 Lite has Bluetooth. Yes, this tablet has Bluetooth (Bluetooth v5.0).
For your reference, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Connectivity": https://www.samsung.com/us/mobile/tablets/galaxy-tab-s/galaxy-tab-s6-lite-64gb-oxford-gray-wi-fi-sm-p610nzaaxar/#specs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144350235
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab S6 Lite has Bluetooth. Yes, this tablet has Bluetooth (Bluetooth v5.0).
For your reference, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Connectivity": https://www.samsung.com/us/mobile/tablets/galaxy-tab-s/galaxy-tab-s6-lite-64gb-oxford-gray-wi-fi-sm-p610nzaaxar/#specs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144350235
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy A12 32GB - Black (AT&T)
The Samsung Galaxy A12 has a 6.5-inch display, a quad rear camera system, an octa-core processor, and a long-lasting battery so you can stay connected to your favorite people. Galaxy essentials for everyday life with AT&T ~ all on America~s Best Network.
Does this phone have Smart View?
Hi David. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy A12. In line with this, yes, here is a guide on getting the Smart view on your device.
How do I get smart view on my Samsung A12?
Launch the Play Store on your mobile device.
Tap in the search box at the top of the screen.
Search for "Samsung Smart View" and tap on the found app.
Tap Install and then Open to use it.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144350222
Have a great day.
^Charles
How do I get smart view on my Samsung A12?
Launch the Play Store on your mobile device.
Tap in the search box at the top of the screen.
Search for "Samsung Smart View" and tap on the found app.
Tap Install and then Open to use it.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144350222
Have a great day.
^Charles
4 years, 6 months ago
by
Posted by:
Samsung
This 1.6 cu. ft. capacity Over-the-Range Microwave with Auto Cook takes the guesswork out of cook time with pre-programmed settings. Its powerful 2-speed 300 CFM ventilation system quickly and quietly reduces unwanted cooking odors.
what is the diameter of the turntable?
Hello
Thank you for reaching out regarding your Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook on what is the diameter of the turntable. Regarding your concern, the diameter would be 11 1/2".
I suggest you check this link for further assistance.
https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/all/pdp/06242021/ME16A4021AS_V12.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144350166
^Camille
Thank you for reaching out regarding your Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook on what is the diameter of the turntable. Regarding your concern, the diameter would be 11 1/2".
I suggest you check this link for further assistance.
https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/all/pdp/06242021/ME16A4021AS_V12.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144350166
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
A stylish design for a seamless and modern look, this over-the-range microwave features large 1.7 cu. ft. capacity and a fingerprint-resistant finish.
I have a GE over the range microwave. Its Dimensions are 16 7/16 H x 29 15/16 W x 15 3/8 D. Can this fit into the bracket I have for over the range mounting?
Hi LeePra.
Thank you for reaching out regarding your Samsung - 1.7 Cu. Ft. Over-the-Range Microwave dimension. Regarding your concern, the dimension would be 29 7/8” x 17 1/6” x 16 1/2”
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/over-the-range-microwave-with-1-7-cu--ft--capacity-in-stainless-steel-me17r7021es-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144350148
^Camille
Thank you for reaching out regarding your Samsung - 1.7 Cu. Ft. Over-the-Range Microwave dimension. Regarding your concern, the dimension would be 29 7/8” x 17 1/6” x 16 1/2”
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/over-the-range-microwave-with-1-7-cu--ft--capacity-in-stainless-steel-me17r7021es-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144350148
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Stainless Steel
The Samsung Countertop Microwave makes preparing multiple dishes effortless with the large 1.9 cu. ft. capacity, accommodating even your largest dishes. Sensor Cook technology allows you to automatically adjusts cooking time for optimal results. Additionally, the Ceramic Enamel Interior provides a durable, scratch resistant and easy to clean interior, making everyday maintenance simple.
Can this microwave be used in a "built in" application
Hello,
Thank you for reaching out and raising your question about the Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Stainless steel. I understand you want to know if this microwave can be used in a built-in application. We are here to help.
To answer your question, yes it can be used in a built-in application.
You can check this link https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/countertop/pdp/ms19m8000as/pdf/MS19M8000A.pdf to know more about the specifications of the product.
Another link you can check is this one https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf for the user's manual and go to page 10 on how to install your microwave oven.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144350064.
-Noraina
Thank you for reaching out and raising your question about the Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Stainless steel. I understand you want to know if this microwave can be used in a built-in application. We are here to help.
To answer your question, yes it can be used in a built-in application.
You can check this link https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/countertop/pdp/ms19m8000as/pdf/MS19M8000A.pdf to know more about the specifications of the product.
Another link you can check is this one https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf for the user's manual and go to page 10 on how to install your microwave oven.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144350064.
-Noraina
4 years, 6 months ago
by
Posted by:
Samsung
Cook two dishes at different temperatures with Samsung~s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.
Can you use cast iron frying pans. On the cook top?
Hello.
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle if you can use cast iron frying pans. Regarding your concern, your cooktop is ceramic; we do not recommend you use an iron cast frying pan.
I recommend you check your user manual for further assistance. Please go to page 27.
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144349892
^Camille
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle if you can use cast iron frying pans. Regarding your concern, your cooktop is ceramic; we do not recommend you use an iron cast frying pan.
I recommend you check your user manual for further assistance. Please go to page 27.
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144349892
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel
Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.
Does the top washer use steam instead of water to clean the clothes?
Hi Bob.
Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash™ if the top washer uses steam instead of water. Regarding your concern, the steam cycle is only applicable to the lower washer; hence the upper washer uses water.
I recommend you check your user manual for further assistance. Please go to pages 43 to 48.
https://downloadcenter.samsung.com/content/UM/201908/20190809104827199/FlexWash_WV9900M_DC68-03768A-07_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144349831
^Camille
Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash™ if the top washer uses steam instead of water. Regarding your concern, the steam cycle is only applicable to the lower washer; hence the upper washer uses water.
I recommend you check your user manual for further assistance. Please go to pages 43 to 48.
https://downloadcenter.samsung.com/content/UM/201908/20190809104827199/FlexWash_WV9900M_DC68-03768A-07_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144349831
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and OptiWash - Brushed Black
Samsung~s Smart Dial Front Load Washer uses AI power to learn and recommend your favorite wash cycles and displays them first for quick access in a simplified, easy-to-use control panel. It has an extra-large 5.0 cu. ft. capacity, features OptiWash that senses soil levels to improve cleaning, and features CleanGuard antimicrobial technology that helps keep the inside of the drum smelling fresh and for added protection of high touch surfaces.**Antimicrobial treatment does not protect users or other items against bacteria, viruses and other disease organisms.
Hello. I want to install the washer in my bathroom but I can connect the cable to the sink only is that possible to do with this washing machine?
Hello.
Thank you for reaching out regarding your Samsung - 5.0 Cu.Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and OptiWash™ if you can install this to the sink. Regarding your concern, here are the details you need to consider.
•Proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi
•(137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washer to turn off. Water taps must be within 4 ft. (122 cm) from the rear of the washer so that the provided inlet hoses reach the washer.
To reduce the risk of leaks:
• Make sure water taps are easily accessible.
• Turn off the taps when the washer is not in use.
• Check for any leaks at the water inlet hose fittings on a regular basis.
I recommend you check your user manual for further assistance. Please go to pages 19 to 27.
https://downloadcenter.samsung.com/content/UM/202203/20220308165918422/A1-WF8800-AD_DC68-04067C-01_EN_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144349732
^Camille
Thank you for reaching out regarding your Samsung - 5.0 Cu.Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and OptiWash™ if you can install this to the sink. Regarding your concern, here are the details you need to consider.
•Proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi
•(137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washer to turn off. Water taps must be within 4 ft. (122 cm) from the rear of the washer so that the provided inlet hoses reach the washer.
To reduce the risk of leaks:
• Make sure water taps are easily accessible.
• Turn off the taps when the washer is not in use.
• Check for any leaks at the water inlet hose fittings on a regular basis.
I recommend you check your user manual for further assistance. Please go to pages 19 to 27.
https://downloadcenter.samsung.com/content/UM/202203/20220308165918422/A1-WF8800-AD_DC68-04067C-01_EN_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144349732
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S8, Tab S7 Slim Book Cover Keyboard - Mystic Black
The redesigned, detachable Slim Book Cover Keyboard for Galaxy Tab S8 and Galaxy Tab S7 brings a PC-like experience to your fingertips
Does this come with a pen cover? In the photos it shows it does.
Hi Angie. Thank you for bringing this to our attention. I appreciate your raising this inquiry regarding the Samsung - Galaxy Tab S8, Tab S7 Slim Book Cover Keyboard. In line with this, the cover has a slot for the pen that is not covered. ^Charles
4 years, 6 months ago
by
Posted by:
Samsung