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Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
Why is the refrigerator not cooling?
The fridge seems to be shutting on and off. One minute the refrigerator is cold and then the freezer and fridge are not cold at all. Food is beginning to spoil. The ice maker has been turned off. Does this affect the function of the refrigerator?
Hello Kayboogie,
Thank you for bringing this to our attention. We appreciate you taking the time in sharing your feedback about your Samsung refrigerator. I understand your refrigerator is turning on and off and your freezer is not cold at all, while the ice maker is turned off. We do apologize for the inconvenience this has caused you. We are here to help.
Please be advised that turning off the ice maker won't affect the functionality of your refrigerator.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001027/ to guide you on the issue. Just click on "Refrigerator or freezer is not cooling at all". It has the step by step instructions on what to do to resolve the issue.
You can also watch the video on this link https://www.youtube.com/watch?v=ogwmuhLH4G4 on what to do if your refrigerator is not cooling.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144278334.
-Noraina
Thank you for bringing this to our attention. We appreciate you taking the time in sharing your feedback about your Samsung refrigerator. I understand your refrigerator is turning on and off and your freezer is not cold at all, while the ice maker is turned off. We do apologize for the inconvenience this has caused you. We are here to help.
Please be advised that turning off the ice maker won't affect the functionality of your refrigerator.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001027/ to guide you on the issue. Just click on "Refrigerator or freezer is not cooling at all". It has the step by step instructions on what to do to resolve the issue.
You can also watch the video on this link https://www.youtube.com/watch?v=ogwmuhLH4G4 on what to do if your refrigerator is not cooling.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144278334.
-Noraina
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Create new recipes every day. This spacious Samsung range is equipped with all the tools you need to expand your culinary skills. The Guiding Light controls, reversible cast iron griddle, custom wok grate, and more, will help you bring variety to every mealtime.
Leveling legs
The range is 1/2" lower in height than our existing range. Does it have adjustable legs to raise its height?
Hi Bill.
Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range leveling the legs. Regarding your concern, here are the steps.
Level the range:
1. Make sure the range is positioned where
you want it.
2. Using a wrench, level the range by
turning the front leveling legs in or out
as necessary. Counterclockwise shortens
the leg and lowers the range. Clockwise
lengthens the leg and raises the range.
NOTE
• Adjusting the two front legs is usually
sufficient, but all four legs adjust if
necessary.
• Adjust the leveling legs only as far as
necessary to level the range. Extending
the leveling legs more than necessary or
removing legs can cause the range to be
unstable.
3. If range is next to or between cabinets,
make sure the cooktop (without the
surface burner grates) is level with the
countertops.
4. Position an oven rack in the center rack
position.
5. Check the level of the range with a
carpenter level using the two positions
shown at right.
6. After the range becomes level, slide the
range away from the wall so that the
anti-tip bracket can be installed
Here is the link to your installation manual for further assistance. Please go to page 27.
https://downloadcenter.samsung.com/content/EM/201903/20190314213235246/Install_NX58H9500WS_DG68-00555A-09_EN-MES-CFR__WEB.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144278241
^Camille
Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range leveling the legs. Regarding your concern, here are the steps.
Level the range:
1. Make sure the range is positioned where
you want it.
2. Using a wrench, level the range by
turning the front leveling legs in or out
as necessary. Counterclockwise shortens
the leg and lowers the range. Clockwise
lengthens the leg and raises the range.
NOTE
• Adjusting the two front legs is usually
sufficient, but all four legs adjust if
necessary.
• Adjust the leveling legs only as far as
necessary to level the range. Extending
the leveling legs more than necessary or
removing legs can cause the range to be
unstable.
3. If range is next to or between cabinets,
make sure the cooktop (without the
surface burner grates) is level with the
countertops.
4. Position an oven rack in the center rack
position.
5. Check the level of the range with a
carpenter level using the two positions
shown at right.
6. After the range becomes level, slide the
range away from the wall so that the
anti-tip bracket can be installed
Here is the link to your installation manual for further assistance. Please go to page 27.
https://downloadcenter.samsung.com/content/EM/201903/20190314213235246/Install_NX58H9500WS_DG68-00555A-09_EN-MES-CFR__WEB.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144278241
^Camille
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S6 Lite - 10.4" - 64GB - Oxford Gray
Browse the Iternet and stay productive with this Samsung Galaxy Tab S6 Lite tablet. The Exynos processor and 4GB of RAM deliver fast performance for running multiple applications, while the rechargeable 7040 mAh battery offers hours of uptime on a single charge. This oxford gray Samsung Galaxy Tab S6 Lite tablet features a slim metal design to minimize bulk.
Is this tablet enabled with wireless charging?
Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab S6 Lite. Wireless charging is a function not included on the device. ^Charles
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Do more laundry in less time. This spacious Samsung washer takes fewer loads to get all your laundry done. Plus, you can use it anytime, because everyone will sleep right through the reduced noise and vibration levels.
Loud
I got this washer and dryer on Jan. 7 and it is loud. I was wondering if anyone else who owns this also has an issue with it being loud? I have calibrated the drum but when it is spinning, it is almost unbearable. You can see the right side of the machine shakes significantly more? Could my machine be faulty or is this common? I would feel foolish calling for a repair man to come out of this is a common thing.
Hello,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having an issue with your washer being loud and shaking significantly. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001985/ to guide you on the issue. It has the step by step instructions on what to do if your washing machine is noisy.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001016/ if your washing machine is shaking.
I also recommend watching the video on this link https://www.youtube.com/watch?v=ywOrH59K9Rw to understand how your washing machine shakes and vibrates or is noisy.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144278200.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having an issue with your washer being loud and shaking significantly. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001985/ to guide you on the issue. It has the step by step instructions on what to do if your washing machine is noisy.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001016/ if your washing machine is shaking.
I also recommend watching the video on this link https://www.youtube.com/watch?v=ywOrH59K9Rw to understand how your washing machine shakes and vibrates or is noisy.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144278200.
-Noraina
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
Height of refrigerator?
Greetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless steel.
The overall height of this refrigerator 66 3/4” (1695 mm). I have included the user manual link below. Please click on the link to know get the complete dimension of the refrigerator.
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144278194
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless steel.
The overall height of this refrigerator 66 3/4” (1695 mm). I have included the user manual link below. Please click on the link to know get the complete dimension of the refrigerator.
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144278194
Leo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Create new recipes every day. This spacious Samsung range is equipped with all the tools you need to expand your culinary skills. The Guiding Light controls, reversible cast iron griddle, custom wok grate, and more, will help you bring variety to every mealtime.
What is the overall depth including the handle?
Hello.
Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range overall depth, including the handle. Regarding your concern, here is the detail 29 15⁄16” (W) x 36 1⁄4” (H) x 28 11⁄16” (D)
Here is the link to your installation manual for further assistance. Please go to pages 14 to 15.
https://downloadcenter.samsung.com/content/EM/201903/20190314213235246/Install_NX58H9500WS_DG68-00555A-09_EN-MES-CFR__WEB.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144278171
^Camille
Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range overall depth, including the handle. Regarding your concern, here is the detail 29 15⁄16” (W) x 36 1⁄4” (H) x 28 11⁄16” (D)
Here is the link to your installation manual for further assistance. Please go to pages 14 to 15.
https://downloadcenter.samsung.com/content/EM/201903/20190314213235246/Install_NX58H9500WS_DG68-00555A-09_EN-MES-CFR__WEB.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144278171
^Camille
4 years, 5 months ago
by
Posted by:
Samsung
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
which filter should I buy for the samsung showcase refrigerator
Hi showcase,
Thank you for reaching out and we hope you are in good health. There are several types of water filter to fit specific refrigerators.
I have included a link at the bottom to find out what specific water filter you would need for your showcase refrigerator.
https://www.samsung.com/us/support/answer/ANS00060149/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144278081
Leo
Thank you for reaching out and we hope you are in good health. There are several types of water filter to fit specific refrigerators.
I have included a link at the bottom to find out what specific water filter you would need for your showcase refrigerator.
https://www.samsung.com/us/support/answer/ANS00060149/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144278081
Leo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S6 Lite - 10.4" - 64GB - Oxford Gray
Browse the Iternet and stay productive with this Samsung Galaxy Tab S6 Lite tablet. The Exynos processor and 4GB of RAM deliver fast performance for running multiple applications, while the rechargeable 7040 mAh battery offers hours of uptime on a single charge. This oxford gray Samsung Galaxy Tab S6 Lite tablet features a slim metal design to minimize bulk.
Can I make calls on this tablet?
Hi Kari,
Thank you for reaching out to us and taking an interest in whether the Galaxy Tab S6 Lite can make calls. To answer your question, yes, the device allows making and answering calls.
Please visit the user manual on Pages 38, 85 - 88 for more information:
https://downloadcenter.samsung.com/content/UM/202006/20200620063528230/WIF_SM-P610_Galaxy_Tab_S6_Lite_EN_UM_061020_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144278078
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us and taking an interest in whether the Galaxy Tab S6 Lite can make calls. To answer your question, yes, the device allows making and answering calls.
Please visit the user manual on Pages 38, 85 - 88 for more information:
https://downloadcenter.samsung.com/content/UM/202006/20200620063528230/WIF_SM-P610_Galaxy_Tab_S6_Lite_EN_UM_061020_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144278078
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 5 months ago
by
Posted by:
Samsung
will these rear speakers work with my samsung hwq600a sound bar.
Hi billandlynn! No, the SWA-9500S rear speaker kit is compatible with the HW-Q700A and above. The correct rear speakers to pair with the HW-Q600A is model SWA-9100S found at the following link from Best Buy: https://www.bestbuy.com/site/samsung-2-0-channel-wireless-rear-speaker-kit-with-surround-sound-black/6456117.p?skuId=6456117
^Tim
^Tim
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 2.0-Channel Wireless Rear Speaker Kit with Surround Sound - Black
Connect easily and wirelessly to optional Samsung speakers for room-filling sound.
i have a Samsung - HW-Q600A 3.1.2ch Sound bar with Dolby Atmos Carbon Mid silver will the dolby atmos still work with these speakers? i originally bought theSamsung -SWA 9500A 2.0.2-Channel Wireless Rear Speaker Kit with Dolby Atmos/ but they wont work.
Hi dave! Yes, these rear speakers, model SWA-9100S, are the correct rear speakers to pair with the Samsung HW-Q600A soundbar.
^Tim
^Tim
4 years, 5 months ago
by
Posted by:
Samsung