Samsung
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- Answer Count73548
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- First AnswerApril 24, 2013
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Water Filters for Select Samsung Refrigerators (2-Pack) - White
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons - 2 pack gives you a whole year of filtered water.
does this filter work in the Samsung model RFG298AA
Hi gizmo,
Thank you for reaching out to know the compatible water filter on your refrigerator. Yes, water filter HAF-CU1 is the correct water filter for the RFG298AA model.
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144262953
^Rainly
Thank you for reaching out to know the compatible water filter on your refrigerator. Yes, water filter HAF-CU1 is the correct water filter for the RFG298AA model.
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144262953
^Rainly
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy A42 5G 128GB - Gray (Verizon)
You need a phone that can capture share worthy photos and video with the tap of a finger, scroll through your feed at lightning speed, and stream what you want when you want it. Outfitted with our best core features plus some awesome innovations, Galaxy A42 5G for Verizon lets you create, share and stay connected without breaking the bank.
Do you take a trade in ?
Hi Mary!
Thank you for reaching out to us. We appreciate your interest in knowing if a trade-in is acceptable. To answer your question, yes, we do accept trade-ins.
The trade-in value is determined by the model and the condition of the device, so I am not able to verify the exact trade-in amount at this time. The amount of enhanced trade-in value is available on Samsung.com, depending on the model and the condition of your trade-in device.
For more detailed information about Samsung Trade-in Program, you may visit our website under "FAQs" or under the "Choose your trade-in device" section: https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A426UZAAVZW.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144262957
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if a trade-in is acceptable. To answer your question, yes, we do accept trade-ins.
The trade-in value is determined by the model and the condition of the device, so I am not able to verify the exact trade-in amount at this time. The amount of enhanced trade-in value is available on Samsung.com, depending on the model and the condition of your trade-in device.
For more detailed information about Samsung Trade-in Program, you may visit our website under "FAQs" or under the "Choose your trade-in device" section: https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A426UZAAVZW.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144262957
Have a great day.
Melardo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black Stainless Steel
Create new recipes every day. This spacious Samsung range is equipped with all the tools you need to expand your culinary skills. The Guiding Light controls, reversible cast iron griddle, custom wok grate, and more, will help you bring variety to every mealtime.
How many btu is this unit
Hi Romeo,
Thank you for reaching out to know how many BTUs this range has. There's a lot of BTU on this model.
I will provide you with a link to see the BTUs of this model on pages 12 and 13.
Here's a link: https://downloadcenter.samsung.com/content/EM/201903/20190314213235246/Install_NX58H9500WS_DG68-00555A-09_EN-MES-CFR__WEB.pdf
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144262895
^Rainly
Thank you for reaching out to know how many BTUs this range has. There's a lot of BTU on this model.
I will provide you with a link to see the BTUs of this model on pages 12 and 13.
Here's a link: https://downloadcenter.samsung.com/content/EM/201903/20190314213235246/Install_NX58H9500WS_DG68-00555A-09_EN-MES-CFR__WEB.pdf
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144262895
^Rainly
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 10.4" Wi-Fi 32GB - Gray
Galaxy Tab A7 combines the slim, lightweight design you need, with the immersive entertainment experience you crave.
Does this Tab A lite has NFC capabilities?
Hi There!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab A7 has NFC capabilities. We apologize; this tablet model doesn't have NFC capabilities.
Reference #: 1144262883
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab A7 has NFC capabilities. We apologize; this tablet model doesn't have NFC capabilities.
Reference #: 1144262883
Have a great day.
Melardo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
Upgrade your sound and style with Samsung Galaxy Buds Live. Designed with the largest Galaxy Buds speaker, improved bass and an open fit, playlists sound more like live music than ever before. When you need to block out background noise for a phone call or important task, initiate Active Noise Cancellation1 with a touch. Buds Live are easy on the eyes, light on the ears and have long-lasting battery life2. **1 Features including Active Noise Canceling are enabled through a Bluetooth connection or the Galaxy Wearable app on Android, available through Google Play Store, and the Galaxy Buds app on iOS devices, available through the App Store. **2 Actual battery life may vary and depend on usage conditions such as function settings, playback file type, and Bluetooth signal strength.
Are these earbuds waterproof?
Hi Lindy,
Thank you for bringing this to our attention, and interested in whether the Galaxy Buds Live is waterproof. Unfortunately, the buds are not water-resistant and are not suitable for use in water. If they get some sweat or rain on them, you should clean them immediately.
Please visit this link to an article for more information:
https://www.samsung.com/us/support/troubleshooting/TSG01111286/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144262877
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention, and interested in whether the Galaxy Buds Live is waterproof. Unfortunately, the buds are not water-resistant and are not suitable for use in water. If they get some sweat or rain on them, you should clean them immediately.
Please visit this link to an article for more information:
https://www.samsung.com/us/support/troubleshooting/TSG01111286/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144262877
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 5 months ago
by
Posted by:
Samsung
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
Can you use the water/ice without the water filter (bypass)?
Hi trailblazer15.
Thank you for reaching out regarding your Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator if you can use without a water filter. Regarding your concern, we highly recommend you use a water filter. A water dispenser with a filter is one of the helpful features of your new refrigerator. To help promote better health, the water filter removes unwanted particles from your water. The water line also connects to the ice maker. For the ice maker to operate properly, a water pressure of 30 to 120 psi (206 to 827 kPa) is required.
I will be sharing the link to your user manual for further assistance. Please go to page 26.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Referral Ticket Number: 1144262760
^Camille
Thank you for reaching out regarding your Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator if you can use without a water filter. Regarding your concern, we highly recommend you use a water filter. A water dispenser with a filter is one of the helpful features of your new refrigerator. To help promote better health, the water filter removes unwanted particles from your water. The water line also connects to the ice maker. For the ice maker to operate properly, a water pressure of 30 to 120 psi (206 to 827 kPa) is required.
I will be sharing the link to your user manual for further assistance. Please go to page 26.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Referral Ticket Number: 1144262760
^Camille
4 years, 5 months ago
by
Posted by:
Samsung
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
Is this comparable with Samsung fridge RF23HCEDBSR/AA
Hi Sarah,
Thank you for reaching out to know the compatible water filter on your refrigerator. You can't use the HAF-CU1 water filter. You can use the HAF-CIN water filter.
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144262720
^Rainly
Thank you for reaching out to know the compatible water filter on your refrigerator. You can't use the HAF-CU1 water filter. You can use the HAF-CIN water filter.
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144262720
^Rainly
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 21.8 Cu. Ft. French Door Refrigerator - White
This beautiful and sleek French door refrigerator fits any kitchen decor and has enough room to fit up to 22 bags of groceries. Available in 30" (22 cu. ft.), this refrigerator provides more space inside, not outside.
What are the dimensions of RF220NCTAWW? I need depth, height and width
Hello Vetty,
Thank you for reaching out and letting us know your inquiry about the dimension of this Samsung refrigerator and the depth when the door is 90 degrees open. We understand that this may be essential for you. We're here to help.
Here are the dimensions:
Product Dimensions with Hinges, Handles, and door- 29 3/4" W x 66 3/4" H x 36 1/4" D
Product Dimensions without Hinges and Door- 29 3/4" W x 65 1/4" H x 30 7/8" D
Product Dimensions with Door with Handles- 29 6/8" W x 66 6/8" H x 36 1/4" D
Product Dimensions with Door without Handles- 29 3/4" W x 66 3/4" H x 34 3/4" D
Product Dimensions with Doors Open- 29 3/4" W x 66 3/4" H x 45 6/8" D
Product Dimensions without Hinges or Handles- 29 3/4" W x 65 3/8" H x 33 7/8" D
Product Dimensions without Door without Handles- 29 3/4" W x 66 6/8" H x 30 1/2" D
Net Height with Hinge- 66 3/4
Depth With Door 90 Degrees Open- 45 5/8 inches
For reference, attached is a link to the website for the full specifications of the product.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/30-wide-22-cu-ft-french-door-refrigerator-white-rf220nctaww-aa/#specs
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144262639
-Angelica
Thank you for reaching out and letting us know your inquiry about the dimension of this Samsung refrigerator and the depth when the door is 90 degrees open. We understand that this may be essential for you. We're here to help.
Here are the dimensions:
Product Dimensions with Hinges, Handles, and door- 29 3/4" W x 66 3/4" H x 36 1/4" D
Product Dimensions without Hinges and Door- 29 3/4" W x 65 1/4" H x 30 7/8" D
Product Dimensions with Door with Handles- 29 6/8" W x 66 6/8" H x 36 1/4" D
Product Dimensions with Door without Handles- 29 3/4" W x 66 3/4" H x 34 3/4" D
Product Dimensions with Doors Open- 29 3/4" W x 66 3/4" H x 45 6/8" D
Product Dimensions without Hinges or Handles- 29 3/4" W x 65 3/8" H x 33 7/8" D
Product Dimensions without Door without Handles- 29 3/4" W x 66 6/8" H x 30 1/2" D
Net Height with Hinge- 66 3/4
Depth With Door 90 Degrees Open- 45 5/8 inches
For reference, attached is a link to the website for the full specifications of the product.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/30-wide-22-cu-ft-french-door-refrigerator-white-rf220nctaww-aa/#specs
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144262639
-Angelica
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy S21+ 5G 128GB - Phantom Black (Verizon)
With Galaxy S21+ 5G for Verizon, you have the ability to record in 8K. Which means your videos are double the resolution of 4K video. Or use the 64MP camera for still shots that come out clear whether it~s day or night. Single Take AI transcends the usual restrictions of photo and video editing to capture life~s greatest moments in one single take. Galaxy S21+, made for the epic in every day.
Do this come with contactless payments nfc reader ??
Hi Mario!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21+ 5G does come with NFC. Yes, this phone model comes with NFC.
You may access the user's manual about "NFC and Payment" for more information on page 118: https://downloadcenter.samsung.com/content/UM/202201/20220128085904381/SAM_G991_G996_G998_EN_UM_OS12_121721_FINAL_AC.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144262644
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21+ 5G does come with NFC. Yes, this phone model comes with NFC.
You may access the user's manual about "NFC and Payment" for more information on page 118: https://downloadcenter.samsung.com/content/UM/202201/20220128085904381/SAM_G991_G996_G998_EN_UM_OS12_121721_FINAL_AC.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144262644
Have a great day.
Melardo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A8 10.5" 128GB - Wi-Fi - Gray
Bring home Galaxy Tab A8, the awesomely entertaining tablet enhanced by the Galaxy ecosystem experience.
Is there a port for wired headphones?
Hi There!
Thank you for bringing this to our attention and taking an interest in whether the Galaxy Tab A8 has a port for wired headphones. In line with this, it does come with an audio port.
Please see the user manual on Page 5 for your reference":
https://downloadcenter.samsung.com/content/UM/202201/20220126064947117/SAM_X200_EN_UM_OS11_010322_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144262637
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention and taking an interest in whether the Galaxy Tab A8 has a port for wired headphones. In line with this, it does come with an audio port.
Please see the user manual on Page 5 for your reference":
https://downloadcenter.samsung.com/content/UM/202201/20220126064947117/SAM_X200_EN_UM_OS11_010322_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144262637
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 5 months ago
by
Posted by:
Samsung