Samsung
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- First AnswerApril 24, 2013
- Last AnswerOctober 9, 2026
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Samsung - Galaxy S22+ Standing Case - Clear
The Samsung Galaxy S22+ Clear Standing Cover is an easy-to-hold, clear case that protects your phone without sacrificing style. It combines edge to edge TPU protection with minimal bulkiness to show off the most of your phone~s design. Transparent rear design to preserve the natural look of your phone. Kickstand with your choice of viewing angles that folds flat into back cover.
How long do these cases last without yellowing? Also, is this case going to protect my phone rally good? And lastly, what is the height drop limit? Thank you Samsung for always answering my questions, God bless :)
Hi Levi. Thank you for bringing this to our attention. I appreciate your raising this inquiry regarding the Samsung - Galaxy S22+ Clear Standing Case. The more the case is exposed to the environment, the faster it will turn yellow. Personally, you case wash the case once in a while to slow down the process. Yes, the case is really great for protection, depending on how it is handled. Sadly the case does not have a drop rating yet. ^Charles
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy S20 Ultra 5G Enabled 128GB (Unlocked) - Cosmic Black
This Samsung Galaxy S20 Ultra 5G cell phone can perform more daily routines efficiently and is packed with power while equipped with an intelligent battery that's big enough to share. The 6.9" Infinity-O display creates near-perfect images and features high-quality cameras with 3D depth sensing and 100x Space Zoom capabilities, capturing more details to create a realistic image. Backward-compatible with 4G networks.
It supports 5G from metro PC. 100%
Hi Robin,
Thank you for bringing this to our attention, and interested in whether the Galaxy S20 Ultra (Unlocked) works with MetroPC. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
You may also check out our website under the "Learn about unlocked phones" section for further information:
https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144321783
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention, and interested in whether the Galaxy S20 Ultra (Unlocked) works with MetroPC. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
You may also check out our website under the "Learn about unlocked phones" section for further information:
https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144321783
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly and safely dry your clothes. Also, with 7.2 cu. ft. capacity and 8 Preset Drying Cycles, you can do fewer loads in less time and fulfill almost every drying need.
Can I use a 3 prong dryer cord?
Hi Mike.
Thank you for reaching out regarding your Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles and Sensor Dry if you can use 3 prong dryer cord. Regarding your concern, we recommend you use a 4 prong dryer cord.
I suggest you check your user manual for further assistance. Please go to page 21.
https://downloadcenter.samsung.com/content/UM/202101/20210108110439001/DV3200T_DC68-03784N-03_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144321779
^Camille
Thank you for reaching out regarding your Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles and Sensor Dry if you can use 3 prong dryer cord. Regarding your concern, we recommend you use a 4 prong dryer cord.
I suggest you check your user manual for further assistance. Please go to page 21.
https://downloadcenter.samsung.com/content/UM/202101/20210108110439001/DV3200T_DC68-03784N-03_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144321779
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
my ice maker is very slow. Is there a way to increase production
I have used the "power freeze" button & it helps a little, but still very slow.
Hello,
Thank you for reaching out and sharing your feedback about the ice maker in your Samsung refrigerator. I understand you're having an issue with the ice maker being slow in producing ice. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ to guide you. Just click on "Ice maker is making some ice, but not enough" as it has the step by step instructions on how to fix the issue.
I recommend watching the video on this link https://www.youtube.com/watch?v=heJu7r3JqNc on what to check when there is no ice or not enough ice from the ice maker or dispenser.
Another video you can watch is on this link https://www.youtube.com/watch?v=EsbHtpc1ak4 on how to maintain the ice maker in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144321765.
-Noraina
Thank you for reaching out and sharing your feedback about the ice maker in your Samsung refrigerator. I understand you're having an issue with the ice maker being slow in producing ice. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ to guide you. Just click on "Ice maker is making some ice, but not enough" as it has the step by step instructions on how to fix the issue.
I recommend watching the video on this link https://www.youtube.com/watch?v=heJu7r3JqNc on what to check when there is no ice or not enough ice from the ice maker or dispenser.
Another video you can watch is on this link https://www.youtube.com/watch?v=EsbHtpc1ak4 on how to maintain the ice maker in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144321765.
-Noraina
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black
The power to work. The power to play. This isn't the time to slow down, this is the time to forge ahead and take the opportunities that come your way. You don~t need a smartphone. You need a power phone. One as beautiful as it is intelligent with a pen that is mightier, a battery that doesn't leave you hanging and is as well-connected as you. Samsung Galaxy Note20 Ultra 5G Unlocked takes power to the next level with cutting-edge technology, letting you master whatever you choose to do next.
Is this work with straight talk carrier
Hi Arvin!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Note20 Ultra 5G (Unlocked) works with Straight Talk. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144321749
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Note20 Ultra 5G (Unlocked) works with Straight Talk. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144321749
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
What display adjustments are available? For example can the white balance be adjusted? Is there a vivid option?
Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab A7 Lite. Here is a link for more details regarding the display adjustments.
User's manual; Page 97-100
https://downloadcenter.samsung.com/content/UM/202106/20210623002343105/SAM_T220_T227_EN_UM_R11.0_060721_FINAL_AC.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144321755
Have a great day.
^Charles
User's manual; Page 97-100
https://downloadcenter.samsung.com/content/UM/202106/20210623002343105/SAM_T220_T227_EN_UM_R11.0_060721_FINAL_AC.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144321755
Have a great day.
^Charles
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless steel
The heavy-duty StormWash dishwasher is beautifully designed with a flat handle and has powerful rotating spray jets that clean at every angle for tough-to-reach spots. Take advantage of virtually silent washes for a quieter kitchen at 42dBA sound level. The AutoRelease door automatically opens to circulate air and improve drying performance, while the third rack provides additional loading capacity. Premium ball-bearing racks assure smooth back and forth rack movement.
Does the 27 1/3" depth measurement include the handle?
Hi KittenJoy,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless steel.
The depth measurement of 27 5/16 inches or 27 1/3 inches includes the handle. I have shared the installation guide link below. Please click on the link and turn to page 11 for the complete dimension of the dishwasher.
https://downloadcenter.samsung.com/content/UM/202103/20210324105316578/MANUAL_INSTALL_DD68-00210A-02_EN_MES_20191224.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144321732
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless steel.
The depth measurement of 27 5/16 inches or 27 1/3 inches includes the handle. I have shared the installation guide link below. Please click on the link and turn to page 11 for the complete dimension of the dishwasher.
https://downloadcenter.samsung.com/content/UM/202103/20210324105316578/MANUAL_INSTALL_DD68-00210A-02_EN_MES_20191224.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144321732
Leo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black
Upgrade your sound and style with Samsung Galaxy Buds Live. Designed with the largest Galaxy Buds speaker, improved bass and an open fit, playlists sound more like live music than ever before. When you need to block out background noise for a phone call or important task, initiate Active Noise Cancellation1 with a touch. Buds Live are easy on the eyes, light on the ears and have long-lasting battery life2. **1 Features including Active Noise Canceling are enabled through a Bluetooth connection or the Galaxy Wearable app on Android, available through Google Play Store, and the Galaxy Buds app on iOS devices, available through the App Store. **2 Actual battery life may vary and depend on usage conditions such as function settings, playback file type, and Bluetooth signal strength.
I am having trouble pairing the buds, Can you help?
Hi RB!
Thank you for bringing this to our attention. We are saddened that you have a connection issue with your Galaxy Buds Live. I understand how essential this is for you to enjoy using your device correctly.
For the troubleshooting guide, please click this link below for some steps:
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144321722
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention. We are saddened that you have a connection issue with your Galaxy Buds Live. I understand how essential this is for you to enjoy using your device correctly.
For the troubleshooting guide, please click this link below for some steps:
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144321722
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S6 Lite - 10.4" - 128GB - Oxford Gray
Write, sketch or surf the Internet from anywhere with this 128GB Samsung Galaxy Tab S6 Lite tablet. This Oxford gray 128GB Samsung Galaxy Tab S6 Lite tablet comes with a powerful 7040 mAh battery, which lasts for up to 15 hours of video playback.
Does it have a sim slot or not? I mean does it only support wi-fi or is it cellular?
Hi Elsa!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab S6 Lite supports Wi-Fi and Cellular Service. We apologize; this tablet model is "Wi-Fi" compatible only. The internal carrier does not support this tablet model.
You may visit our website under the "Compare the Models" tab for your reference: https://www.samsung.com/us/mobile/tablets/buy/?modelCode=SM-P610NZAEXAR.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144321726
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab S6 Lite supports Wi-Fi and Cellular Service. We apologize; this tablet model is "Wi-Fi" compatible only. The internal carrier does not support this tablet model.
You may visit our website under the "Compare the Models" tab for your reference: https://www.samsung.com/us/mobile/tablets/buy/?modelCode=SM-P610NZAEXAR.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144321726
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.2 cu. ft. capacity and 8 Preset Drying Cycles, you can do fewer loads in less time and fulfill almost every drying need.
What are the 8 dry cycles for this model and the 10 cycles for Model:DVE50R5200W/A3
Hi TNC.
Thank you for reaching out regarding your Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles and Sensor Dry on what are the 8 dry cycles for this model and 10 cycles for 7.4 cu. ft. Electric Dryer with Sensor Dry. Regarding your concern, here are the details for the dryer cycles.
Samsung 7.2 cu. ft. Electric Dryer with Sensor Dry
1. Sensor Drying Cycles:
•Normal
•Heavy Duty
•Permanent Press
•Delicates
2. Manual Drying Cycles:
•Time Dry
•Air Fluff
•Quick Dry
•Wrinkle Release
Samsung 7.4 cu. ft. Electric Dryer with Sensor Dry
1. Sensor Drying Cycles
•Normal
•Heavy Duty
•Permanent Press
•Bedding
•Delicates
•Sanitize
2. Manual Drying Cycles
•Time Dry
•Air Fluff
•Quick Dry
•Wrinkle Release
Here are the links to further assist you with the full specs, features, and dimensions.
Samsung 7.2 cu. ft. Electric Dryer with Sensor Dry
https://www.samsung.com/us/home-appliances/dryers/electric/7-2-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t3200w-a3/#specs
Samsung 7.4 cu. ft. Electric Dryer with Sensor Dry
https://www.samsung.com/us/home-appliances/dryers/electric/dv5200-7-4-cu--ft--electric-dryer-with-sensor-dry-dve50r5200w-a3/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144321718
^Camille
Thank you for reaching out regarding your Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles and Sensor Dry on what are the 8 dry cycles for this model and 10 cycles for 7.4 cu. ft. Electric Dryer with Sensor Dry. Regarding your concern, here are the details for the dryer cycles.
Samsung 7.2 cu. ft. Electric Dryer with Sensor Dry
1. Sensor Drying Cycles:
•Normal
•Heavy Duty
•Permanent Press
•Delicates
2. Manual Drying Cycles:
•Time Dry
•Air Fluff
•Quick Dry
•Wrinkle Release
Samsung 7.4 cu. ft. Electric Dryer with Sensor Dry
1. Sensor Drying Cycles
•Normal
•Heavy Duty
•Permanent Press
•Bedding
•Delicates
•Sanitize
2. Manual Drying Cycles
•Time Dry
•Air Fluff
•Quick Dry
•Wrinkle Release
Here are the links to further assist you with the full specs, features, and dimensions.
Samsung 7.2 cu. ft. Electric Dryer with Sensor Dry
https://www.samsung.com/us/home-appliances/dryers/electric/7-2-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t3200w-a3/#specs
Samsung 7.4 cu. ft. Electric Dryer with Sensor Dry
https://www.samsung.com/us/home-appliances/dryers/electric/dv5200-7-4-cu--ft--electric-dryer-with-sensor-dry-dve50r5200w-a3/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144321718
^Camille
4 years, 6 months ago
by
Posted by:
Samsung