Samsung
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- First AnswerApril 24, 2013
- Last AnswerOctober 9, 2026
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Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
Does doors closes automatically when left little open? On my unit I have to push doors to close properly. Freezer door closes when left little open.
Hello Bopal,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with the doors of your refrigerator as they won't close properly. We do apologize for the inconvenience this has caused you. We are here to help.
It is important to keep the doors on your refrigerator as it will impact the cooling performance of your unit if it won't close properly.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001017/ to guide you if your refrigerator or your freezer doors will not close. Just click on what type of door is not closing.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144317488.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with the doors of your refrigerator as they won't close properly. We do apologize for the inconvenience this has caused you. We are here to help.
It is important to keep the doors on your refrigerator as it will impact the cooling performance of your unit if it won't close properly.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001017/ to guide you if your refrigerator or your freezer doors will not close. Just click on what type of door is not closing.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144317488.
-Noraina
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Do more laundry in less time. This spacious Samsung washer takes fewer loads to get all your laundry done. Plus, you can use it anytime, because everyone will sleep right through the reduced noise and vibration levels.
Just got my new machine and can't find the answers in the booklet. Can I use HE detergent pods with this washer? Why do I have to remove the soap dispenser if I use powdered detergent? Wouldn't I just add the soap to the drum?
Hi tr12.
Thank you for reaching out regarding your Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ if you can use HE detergent pods and on why you need to remove the soap dispenser if you use powdered detergent. Regarding your concern, your Washer is designed to use high efficiency (HE) detergents. For best cleaning results, use a high-efficiency detergent such as Tide HE, Wisk HE, Cheer HE, or Gain HE*. High-efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and maximizes cleaning. For the detergent dispenser, you just need to pour the recommended amount of laundry detergent directly into the detergent compartment before starting your Washer.
Here is the link to your user manual for further assistance. Please go to pages 26 to 27.
https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144317484
^Camille
Thank you for reaching out regarding your Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ if you can use HE detergent pods and on why you need to remove the soap dispenser if you use powdered detergent. Regarding your concern, your Washer is designed to use high efficiency (HE) detergents. For best cleaning results, use a high-efficiency detergent such as Tide HE, Wisk HE, Cheer HE, or Gain HE*. High-efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and maximizes cleaning. For the detergent dispenser, you just need to pour the recommended amount of laundry detergent directly into the detergent compartment before starting your Washer.
Here is the link to your user manual for further assistance. Please go to pages 26 to 27.
https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144317484
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S6 Lite - 10.4" - 128GB - Oxford Gray
Write, sketch or surf the Internet from anywhere with this 128GB Samsung Galaxy Tab S6 Lite tablet. This Oxford gray 128GB Samsung Galaxy Tab S6 Lite tablet comes with a powerful 7040 mAh battery, which lasts for up to 15 hours of video playback.
Does the S Pen come with the tablet? Like is it free?
Hi There!
Thank you for reaching out. We appreciate your query regarding if the S-Pen comes free with the Galaxy Tab S6 Lite. In line with this, yes, the S-Pen is included with the device to effortlessly create, edit, and navigate through your work. Also, it makes it easier than ever to write notes and personalize photos and videos, all without needing to charge.
You may visit our website for more information:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-s/galaxy-tab-s6-lite-128gb-oxford-gray-wi-fi-sm-p610nzaexar/#benefits
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144317461
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out. We appreciate your query regarding if the S-Pen comes free with the Galaxy Tab S6 Lite. In line with this, yes, the S-Pen is included with the device to effortlessly create, edit, and navigate through your work. Also, it makes it easier than ever to write notes and personalize photos and videos, all without needing to charge.
You may visit our website for more information:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-s/galaxy-tab-s6-lite-128gb-oxford-gray-wi-fi-sm-p610nzaexar/#benefits
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144317461
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A8 10.5" 64GB - Wi-Fi - Pink Gold
Bring home Galaxy Tab A8, the awesomely entertaining tablet enhanced by the Galaxy ecosystem experience.
Can I use a wireless docking station with this?
Hi Kari. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab A8. The tablet does not support wireless charging, but the tablet has a mobile dock(sold separately) if you are interested. Here is the link for the dock for more details.
https://www.samsung.com/us/mobile/mobile-accessories/tablets/galaxy-tab-a-8-inch-charging-dock-ee-d3000bbeguj/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144317402
Have a great day.
^Charles
https://www.samsung.com/us/mobile/mobile-accessories/tablets/galaxy-tab-a-8-inch-charging-dock-ee-d3000bbeguj/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144317402
Have a great day.
^Charles
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A (2019) - 8" - 32GB - Black
Stay productive and entertained with this 8-inch Samsung Galaxy Tab A tablet. The 8-inch 1280 x 800 touchscreen provides an immersive entertainment experience, and the powerful battery offers up to 13 hours of viewing per charge. This Samsung Galaxy Tab A tablet has a 2.0GHz processor that makes resource-intensive applications run smoothly.
SIM card slot
Hi June,
Thank you for contacting us. We value your interest in whether the Galaxy Tab A (2019) has a SIM card slot. Unfortunately, the device doesn't cater to a SIM as the device's connectivity is Wi-Fi only.
For your reference, kindly visit the user manual on Pages 12 and 13:
https://downloadcenter.samsung.com/content/UM/201909/20190907063624457/WIF_SM-T290_Galaxy_Tab_A_EN_UM_P_9.0_072919_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144317438
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for contacting us. We value your interest in whether the Galaxy Tab A (2019) has a SIM card slot. Unfortunately, the device doesn't cater to a SIM as the device's connectivity is Wi-Fi only.
For your reference, kindly visit the user manual on Pages 12 and 13:
https://downloadcenter.samsung.com/content/UM/201909/20190907063624457/WIF_SM-T290_Galaxy_Tab_A_EN_UM_P_9.0_072919_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144317438
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 5.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel
Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.
Do you use the aquapod detergent pod on top of or underneath the laundry? The manual has conflicting info....one page says place it underneath and the next page says to place it on top?!
Hi Jamber.
Thank you for reaching out regarding your Samsung - 5.5 Cu. Ft. High-Efficiency Front Load Washer with Steam and FlexWash on where to insert the detergent. Regarding your concern, on the upper washer, this is where you put a small load, and you will see on the side is for the fabric softener, and the left side would be for the bleach; as for the detergent, this needs to be added manually we require you use Aqua Pebble. The lower washer provides three cleaning agent compartments: the left-most compartment for the liquid or powdered detergent, the right first one for bleach, and the far-right for fabric softener
Here is the link to your user manual for further assistance. Please go to pages 36 to 42.
https://downloadcenter.samsung.com/content/UM/201908/20190809104746599/FlexWash_WV9600M_DC68-03768B-07_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144317401
^Camille
Thank you for reaching out regarding your Samsung - 5.5 Cu. Ft. High-Efficiency Front Load Washer with Steam and FlexWash on where to insert the detergent. Regarding your concern, on the upper washer, this is where you put a small load, and you will see on the side is for the fabric softener, and the left side would be for the bleach; as for the detergent, this needs to be added manually we require you use Aqua Pebble. The lower washer provides three cleaning agent compartments: the left-most compartment for the liquid or powdered detergent, the right first one for bleach, and the far-right for fabric softener
Here is the link to your user manual for further assistance. Please go to pages 36 to 42.
https://downloadcenter.samsung.com/content/UM/201908/20190809104746599/FlexWash_WV9600M_DC68-03768B-07_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144317401
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
We've outfitted Galaxy A52 5G for Verizon with some of our most awesome Galaxy innovations so you can stream, capture and experience all the action at a price you'll love.
Does it come with a charger?
Hi, Breezy!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A52 5G (Unlocked) comes with a charger. Yes, this phone comes with:
• Data Cable
• Travel Adapter
• Ejection Pin
You may visit our website under the "What's in the Box" tab: https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144317421
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A52 5G (Unlocked) comes with a charger. Yes, this phone comes with:
• Data Cable
• Travel Adapter
• Ejection Pin
You may visit our website under the "What's in the Box" tab: https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144317421
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
Samsung Galaxy Buds Pro combines crytal-clear sound with unprecedented control, making it effortless to elevate everyday moments. Use intelligent Active Noise Cancellation to escape into your music at a moment~s notice, even in a noisy crowd. Close the distance with crystal-clear calls, so it always feels like you~re in the same room. And water won~t ruin your workout since the resistant Galaxy Buds Pro keeps the beat going even with a little rain. Pair your Galaxy Buds Pro with a Galaxy S21 and find even more ways to make ordinary extraordinary.
May I use these earbuds with apple devices?
Hi Patrick,
Thank you for bringing this to our attention. We value your query regarding if the Galaxy Buds Pro is compatible with Apple devices. In line with this, the earbuds are not compatible with the iOS app. However, you can pair them with Bluetooth connectivity.
For further instructions, please click the link below under the "Pair your earbuds to an iPhone, PC, or other Bluetooth devices" and "Pair your earbuds to an iPhone with the Samsung Buds app" for some steps:
https://www.samsung.com/us/support/answer/ANS00086702/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144317391
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention. We value your query regarding if the Galaxy Buds Pro is compatible with Apple devices. In line with this, the earbuds are not compatible with the iOS app. However, you can pair them with Bluetooth connectivity.
For further instructions, please click the link below under the "Pair your earbuds to an iPhone, PC, or other Bluetooth devices" and "Pair your earbuds to an iPhone with the Samsung Buds app" for some steps:
https://www.samsung.com/us/support/answer/ANS00086702/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144317391
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A (2019) - 8" - 32GB - Black
Stay productive and entertained with this 8-inch Samsung Galaxy Tab A tablet. The 8-inch 1280 x 800 touchscreen provides an immersive entertainment experience, and the powerful battery offers up to 13 hours of viewing per charge. This Samsung Galaxy Tab A tablet has a 2.0GHz processor that makes resource-intensive applications run smoothly.
Can you facetime on a tablet ?
Hi Ronnie!
Thank you for reaching out to us. We appreciate your interest in knowing if you can do Facetime with Galaxy Tab A (2019). We apologize; FaceTime is not compatible with Android devices; however, you can use Google Duo, Samsung's Facetime version.
For your reference, you may access the user's manual on page 64: https://downloadcenter.samsung.com/content/UM/201909/20190907063624457/WIF_SM-T290_Galaxy_Tab_A_EN_UM_P_9.0_072919_FINAL_AC.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144317365
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if you can do Facetime with Galaxy Tab A (2019). We apologize; FaceTime is not compatible with Android devices; however, you can use Google Duo, Samsung's Facetime version.
For your reference, you may access the user's manual on page 64: https://downloadcenter.samsung.com/content/UM/201909/20190907063624457/WIF_SM-T290_Galaxy_Tab_A_EN_UM_P_9.0_072919_FINAL_AC.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144317365
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 5.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel
Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.
How do you use detergent pods? Do you throw them in or put them in the detergent dispenser?
Hello SGK3333,
Thank you for reaching out and raising your question about how to put the detergent pods in your Samsung washing machine. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00031847/ to guide you. Just click on "Add detergent to your washing machine" for the instructions on how to add the detergent pods.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00088882/ for some tips on how to use the auto dispenser on your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144317360.
-Noraina
Thank you for reaching out and raising your question about how to put the detergent pods in your Samsung washing machine. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00031847/ to guide you. Just click on "Add detergent to your washing machine" for the instructions on how to add the detergent pods.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00088882/ for some tips on how to use the auto dispenser on your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144317360.
-Noraina
4 years, 6 months ago
by
Posted by:
Samsung