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- First AnswerApril 24, 2013
- Last AnswerOctober 9, 2026
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Samsung - 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle - Stainless Steel
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking on your stove simple and fun.
I had this installed by Geek Squad. The large burner on the right never brings water to a boil. It constantly shuts off and back on, never bringing the temperature high enough to boil water. I've tried larger pots that cover the entire surface.
Hello Dan,
Thank you for reaching out and raising your concern about your Samsung - 6.3 cu. ft. Freestanding Electric Convection+ Range with Wi-Fi, No-Preheat Air Fry, and Griddle - Stainless steel. I understand you're having an issue with the larger burner as it never brings water to a boil even after trying to use larger pots that cover the entire surface and it constantly turning off. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001949/ to guide you on the issue. Just click on "An induction element on the cooktop does not work".
You can also check this link https://downloadcenter.samsung.com/content/UM/202112/20211214153925301/NE63A6711_AA-01_EN-MES-CFR_210901.pdf for the user's manual. Just go to pages 53, 54, 55, 56, 57, and 58 for the troubleshooting guides.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144313159.
-Noraina
Thank you for reaching out and raising your concern about your Samsung - 6.3 cu. ft. Freestanding Electric Convection+ Range with Wi-Fi, No-Preheat Air Fry, and Griddle - Stainless steel. I understand you're having an issue with the larger burner as it never brings water to a boil even after trying to use larger pots that cover the entire surface and it constantly turning off. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001949/ to guide you on the issue. Just click on "An induction element on the cooktop does not work".
You can also check this link https://downloadcenter.samsung.com/content/UM/202112/20211214153925301/NE63A6711_AA-01_EN-MES-CFR_210901.pdf for the user's manual. Just go to pages 53, 54, 55, 56, 57, and 58 for the troubleshooting guides.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144313159.
-Noraina
4 years, 6 months ago
by
Posted by:
Samsung
With room to hold three devices at once ~ a smartwatch and two phones, or a smartwatch, earbuds, and phone ~ you can power up your ecosystem all at once**. So when you~re done for the day, just put your devices down in one place to be ready for tomorrow.
Is this charger compatible with the 32A5g
Hi Investsenergy!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A32 5G works with a wireless charger. We apologize; Galaxy A series devices are not compatible with wireless charging.
For your reference, you may use this link: https://www.samsung.com/us/support/answer/ANS00047798/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144313143
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A32 5G works with a wireless charger. We apologize; Galaxy A series devices are not compatible with wireless charging.
For your reference, you may use this link: https://www.samsung.com/us/support/answer/ANS00047798/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144313143
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A (2019) - 8" - 32GB - Black
Stay productive and entertained with this 8-inch Samsung Galaxy Tab A tablet. The 8-inch 1280 x 800 touchscreen provides an immersive entertainment experience, and the powerful battery offers up to 13 hours of viewing per charge. This Samsung Galaxy Tab A tablet has a 2.0GHz processor that makes resource-intensive applications run smoothly.
Does it have a warranty?
Hi Delcapone88,
Thank you for reaching out to us and taking an interest regarding the Warranty information of the Galaxy Tab A (2019). In line with this, the device has a warranty period of one year, together with the box accessories that begin on the original date of purchase.
For more information, please visit this link below:
https://www.samsung.com/us/support/warranty/?model=N0020789&modelCode=SM-T290NZKAXAR
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144313123
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us and taking an interest regarding the Warranty information of the Galaxy Tab A (2019). In line with this, the device has a warranty period of one year, together with the box accessories that begin on the original date of purchase.
For more information, please visit this link below:
https://www.samsung.com/us/support/warranty/?model=N0020789&modelCode=SM-T290NZKAXAR
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144313123
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean - White
Elevate the look of your kitchen with Samsung~s new Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
Does it have a warming burner
Hello,
Thank you for reaching out and letting us know your inquiry if this Samsung range has a warming burner. We understand that this information may be essential for you to know. We're here to help.
As per checking, no, this Samsung range does not have a warming burner.
Thank you, and stay safe!
Your Reference Ticket Number: 1144313117
-Angelica
Thank you for reaching out and letting us know your inquiry if this Samsung range has a warming burner. We understand that this information may be essential for you to know. We're here to help.
As per checking, no, this Samsung range does not have a warming burner.
Thank you, and stay safe!
Your Reference Ticket Number: 1144313117
-Angelica
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S6 Lite - 10.4" - 64GB - Chiffon Rose
Enjoy entertainment and productivity at your fingertips with this Samsung Galaxy Tab S6 Lite tablet. The included S Pen offers enhanced navigation, and the expandable storage of up to 1TB provides plenty of space for apps and entertainment files. This chiffon rose Samsung Galaxy Tab S6 Lite tablet boasts a 10.4-inch screen, which is ideal for streaming HD content or gaming.
does the s6 lite come with the s pen with the purchase?
Hi Mango!
Thank you for reaching out. We value your inquiry regarding if the Galaxy Tab S6 Lite comes with an S-Pen. In line with this, yes, the included S-Pen lets you effortlessly create, edit, and navigate through your work and makes it easier than ever to write notes and personalize photos and videos, all without needing to charge. The S-Pen attaches magnetically right to your tablet and is always ready to go.
For your reference, you may visit our website:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-s/galaxy-tab-s6-lite-64gb-chiffon-rose-wi-fi-sm-p610nziaxar/#benefits
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144313018
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out. We value your inquiry regarding if the Galaxy Tab S6 Lite comes with an S-Pen. In line with this, yes, the included S-Pen lets you effortlessly create, edit, and navigate through your work and makes it easier than ever to write notes and personalize photos and videos, all without needing to charge. The S-Pen attaches magnetically right to your tablet and is always ready to go.
For your reference, you may visit our website:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-s/galaxy-tab-s6-lite-64gb-chiffon-rose-wi-fi-sm-p610nziaxar/#benefits
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144313018
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
Do laundry your way. Flush clothes with steam for truly deep clean, get each load done faster, and enjoy the peace and quiet of this Samsung washer.
Does This washer work with low water pressure?
Hello,
Thank you for reaching out and letting us know your inquiry if this Samsung washer works with low water pressure. We understand that this information may be essential for you to know. We're here to help.
The proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi (137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washer to turn off.
For reference, attached is a link to the user manual that you can check for additional information about the water supply for this Samsung washer. See page 17.
https://downloadcenter.samsung.com/content/UM/201904/20190416104854054/WW22K6800AW-A2_03645A-04_A2.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144312999
-Angelica
Thank you for reaching out and letting us know your inquiry if this Samsung washer works with low water pressure. We understand that this information may be essential for you to know. We're here to help.
The proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi (137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washer to turn off.
For reference, attached is a link to the user manual that you can check for additional information about the water supply for this Samsung washer. See page 17.
https://downloadcenter.samsung.com/content/UM/201904/20190416104854054/WW22K6800AW-A2_03645A-04_A2.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144312999
-Angelica
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
Do laundry your way. Flush clothes with steam for truly deep clean, get each load done faster, and enjoy the peace and quiet of this Samsung washer.
Most front dryers eventually smell. Does this one have that problem?
Hello Kenn,
Thank you for reaching out and sharing your concern about your Samsung dryer. I understand you want to know if your dryer has a problem or an issue with how it smells. We are here to help.
Dryer odors can come from a few places such as the lint trap, exhaust vent, or not actually from the dryer at all, like the washing machine or the water. If the dryer's new, that might be the reason as well. When a new dryer starts up for the first time, it may smell like something is burning, as any oil residue from the packing material heats up. In this case, run the dryer empty for approximately 15 minutes until the odor has dissipated.
For other types of odors, this link https://www.samsung.com/us/support/troubleshooting/TSG01000971/ will help you identify and fix them.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144312994.
-Noraina
Thank you for reaching out and sharing your concern about your Samsung dryer. I understand you want to know if your dryer has a problem or an issue with how it smells. We are here to help.
Dryer odors can come from a few places such as the lint trap, exhaust vent, or not actually from the dryer at all, like the washing machine or the water. If the dryer's new, that might be the reason as well. When a new dryer starts up for the first time, it may smell like something is burning, as any oil residue from the packing material heats up. In this case, run the dryer empty for approximately 15 minutes until the odor has dissipated.
For other types of odors, this link https://www.samsung.com/us/support/troubleshooting/TSG01000971/ will help you identify and fix them.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144312994.
-Noraina
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black
Samsung's new Smart Dial Washer with FlexWash lets you wash two separate loads at the same time or independently with two washers in the same unit. It uses AI power to learn and recommend your favorite wash cycles, has a large 6.0 cu. ft. total capacity, and can wash a full load of laundry with full performance in just 28 minutes with Super Speed Wash.
is the door interchangeable from left to right swing
Hi tim.
Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Total Capacity Smart Dial Washer with FlexWash™ and SuperSpeed Wash if the doors are reversible. Regarding your concern, the doors are not reversible.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/washers/2-in-1/6-0-cu--ft--total-capacity-smart-dial-washer-with-flexwash--and-super-speed-wash-in-brushed-black-wv60a9900av-a5/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144312978
^Camille
Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Total Capacity Smart Dial Washer with FlexWash™ and SuperSpeed Wash if the doors are reversible. Regarding your concern, the doors are not reversible.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/washers/2-in-1/6-0-cu--ft--total-capacity-smart-dial-washer-with-flexwash--and-super-speed-wash-in-brushed-black-wv60a9900av-a5/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144312978
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Steam and Sensor Dry - Black Stainless Steel
Whether you~re at home or on the go, our Smart front load washer lets you start, stop, and schedule cycles easily from your smartphone with the SmartThings app.
Can this dryer be installed undercounter?
Hi Pete367,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Steam and Sensor Dry - Black stainless steel.
Yes, this dryer can be installed undercounter. I have included below the user manual for the dryer. Please click on the link below and turn to page 12.
https://downloadcenter.samsung.com/content/UM/201909/20190913002650253/DV7500K_DC68-03381C-09_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144312975
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Steam and Sensor Dry - Black stainless steel.
Yes, this dryer can be installed undercounter. I have included below the user manual for the dryer. Please click on the link below and turn to page 12.
https://downloadcenter.samsung.com/content/UM/201909/20190913002650253/DV7500K_DC68-03381C-09_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144312975
Leo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S8+ - 12.4" 128GB - Wi-Fi - with S-Pen - Graphite
Plus-up your life with Galaxy Tab S8+, a premium tablet with a large screen and PC-like capabilities that helps you do more on the go.~ ~Wi-Fi 6E enabled router required. Sold separately
How much does this device weigh?
Hi There!
Thank you for reaching out to us. We appreciate your interest in knowing the weight of the Galaxy Tab S8+. This phone model weighs 1.27lb.
For your reference, you may visit our website under "Compare the Models": https://www.samsung.com/us/tablets/galaxy-tab-s8/buy/?modelCode=SM-X800NZAAXAR.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144312952
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing the weight of the Galaxy Tab S8+. This phone model weighs 1.27lb.
For your reference, you may visit our website under "Compare the Models": https://www.samsung.com/us/tablets/galaxy-tab-s8/buy/?modelCode=SM-X800NZAAXAR.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144312952
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung