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- Last AnswerOctober 9, 2026
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Samsung - 43" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
Does this tv have sleep timer?
Hi Renew! Yes, the AU8000 features a built in Sleep Timer allowing you to set a time up to 180 minutes, after which the TV will turn off. Using your TV remote, navigate to Settings > General > System Manager > Time > Sleep Timer, and then select the amount of time you would like the TV to stay on before powering itself off. The Sleep Timer can also be accessed through the Quick Settings bar. I hope this helps!
^Tim
^Tim
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 43" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
Does this tv have sleep timer?
Hi! Yes, the AU8000 features a built in Sleep Timer allowing you to set a time up to 180 minutes, after which the TV will turn off. Using your TV remote, navigate to Settings > General > System Manager > Time > Sleep Timer, and then select the amount of time you would like the TV to stay on before powering itself off. The Sleep Timer can also be accessed through the Quick Settings bar. I hope this helps!
^Tim
^Tim
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy S22 Ultra 256GB - Green (AT&T)
The power of our fastest chip ever, long lasting battery, and sophisticated AI enables revolutionary night-time video that~s as clear-as-day. And, for the first time, S Pen with its increased super-powers has been embedded in Galaxy S22 Ultra~s beautifully sleek design. Today, Galaxy S22 Ultra sets an epic standard of smartphone experience.
Does the Samsung galaxy s22 ultra come with screen protector pre-install out of the box?
Hi Papichulo!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S22 Ultra (AT&T) comes with a built-in screen protector. The built-in screen protector does not come with the phone. The phone comes with:
• S Pen
• Data Cable
• Ejection Pin
You may visit our website under the "What's in the Box" section for your reference: https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/?modelCode=SM-S908UZGEATT.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144302915
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S22 Ultra (AT&T) comes with a built-in screen protector. The built-in screen protector does not come with the phone. The phone comes with:
• S Pen
• Data Cable
• Ejection Pin
You may visit our website under the "What's in the Box" section for your reference: https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/?modelCode=SM-S908UZGEATT.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144302915
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless Steel
Samsung~s Family Hub refrigerator helps you connect to what~s most important: your family and home, whenever and wherever. Family Hub lets you see inside your refrigerator from anywhere, manage your family~s calendars, stream music and stay connected right from your Family Hub screen. Now with Family Board, a digital bulletin board, you can create a home screen with personalized pictures, stickers and hand-written notes for your family.
We have a Samsung refrigerator with the IceMax but the ice compartment will no longer make/dispense ice and the ice tray won't come out of the ice compartment. How do we fix it? We've only been using this fridge for about 9 months.
Hi jmelme,
Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.
I have included links below to resolve your concerns with the ice maker and ice dispenser.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
https://www.youtube.com/watch?v=EsbHtpc1ak4
https://www.youtube.com/watch?v=heJu7r3JqNc
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144302890
Leo
Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.
I have included links below to resolve your concerns with the ice maker and ice dispenser.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
https://www.youtube.com/watch?v=EsbHtpc1ak4
https://www.youtube.com/watch?v=heJu7r3JqNc
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144302890
Leo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-In Gas Range with Convection is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family faster.
can use propane gas?
Hello.
Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant if you can use propane gas. Regarding your concern, yes, you can use propane gas. Please make sure your range is correctly installed and adjusted by a qualified service technician or installer for the type of gas (natural or LP) you will use. For your range to utilize LP gas, the installer must replace the 5 surface burner orifices and 2 oven orifices with the provided LP orifice set, and reverse the GPR adapter. These adjustments must be made by a qualified service technician in accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. The qualified agency performing this work assumes the gas conversion responsibility.
Here is a link to your user manual for further assistance. Please go to pages 10 to 11
https://downloadcenter.samsung.com/content/UM/202103/20210308174944985/NX60T8311SS_AA_DG68-01222A-05_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144302852
^Camille
Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant if you can use propane gas. Regarding your concern, yes, you can use propane gas. Please make sure your range is correctly installed and adjusted by a qualified service technician or installer for the type of gas (natural or LP) you will use. For your range to utilize LP gas, the installer must replace the 5 surface burner orifices and 2 oven orifices with the provided LP orifice set, and reverse the GPR adapter. These adjustments must be made by a qualified service technician in accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. The qualified agency performing this work assumes the gas conversion responsibility.
Here is a link to your user manual for further assistance. Please go to pages 10 to 11
https://downloadcenter.samsung.com/content/UM/202103/20210308174944985/NX60T8311SS_AA_DG68-01222A-05_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144302852
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Get healthy in style with this Samsung Galaxy Watch Active2 smartwatch. An array of sensors help you track your steps, heart rate and calories burned, and the Samsung Health app helps you set and meet goals. LTE connectivity lets this Samsung Galaxy Watch Active2 smartwatch send messages and access streaming services without being paired to a phone.
Can I make and receive calls from watch
Hi Mp,
Thank you for reaching out. I appreciate your question regarding whether the Galaxy Watch 2 can make and answer calls. To answer your question, it does have the phone calling feature.
For more information, kindly visit the user manual on Pages 51-52:
https://downloadcenter.samsung.com/content/UM/201910/20191015062750718/WEA_SM-R82X_R83X_Watch_Active2_EN_UM_091619_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144302810
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out. I appreciate your question regarding whether the Galaxy Watch 2 can make and answer calls. To answer your question, it does have the phone calling feature.
For more information, kindly visit the user manual on Pages 51-52:
https://downloadcenter.samsung.com/content/UM/201910/20191015062750718/WEA_SM-R82X_R83X_Watch_Active2_EN_UM_091619_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144302810
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.5 cu. ft. capacity and 10 preset drying cycles, you can do fewer loads in less time and fulfill almost every drying need.
Can this be converted to propane?
Hi John.
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry if this can be converted to liquid propane. Regarding your concern, here are the following details you need to consider.
Use only natural or LP (liquid propane) gases.
• The installation must be conformed with local codes, or in the absence of local codes,
with the national fuel gas code, ANSI Z223.1/NFPA 54, latest revision(for the UNITED
STATES), or with the natural gas and propane installation code, CSA B149.1(for Canada).
• Gas dryers are equipped with a burner vent for use with natural gas. If you plan to
use your dryer with LP (liquid propane) gas, it must be converted for safe and proper
performance by a qualified service technician. (LNG models only) You must check the burner of your model and use the proper LP Kit accordingly. To check the detail information of the burner, open the door and check the rating label location on the door frame.
- 20,000 BTU: LPKIT-4/XAA (DC98-04114A)
- 22,000 BTU: LPKIT-3/XAA (DC99-00792A)
• A 1/2” (1.27 cm) gas supply line is recommended and must be reduced to connect to
the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an
accessible, approved manual gas shut-off valve be installed within 6” of your dryer.
• Gas dryers installed in residential garages must be raised 18 inches (46 cm) above the
floor.
• Additionally, a 1/8” (0.3 cm) N.P.T. (National Pipe Thread) plugged tapping, accessible
for test gauge connection, must be installed immediately upstream of your dryer’s gas
supply connection.
• Your dryer must be disconnected from the gas supply pipe system during any pressure
testing of the system.
• Do not reuse old flexible metal gas lines. Flexible gas lines must be designed and
certified by the standard for connectors for Gas Appliances, ANSI Z21.24 • CSA 6.10.
NOTE
• Your dryer uses an automatic ignition system to ignite the burner. There is no constant
burning pilot.
• Any pipe joint compound used must be resistant to the action of any liquefied
petroleum gas.
• As a courtesy, most local gas utilities will inspect a gas appliance installation
Here is the link to your user manual for further assistance. Please go to pages 17 to 18
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144302760
^Camille
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry if this can be converted to liquid propane. Regarding your concern, here are the following details you need to consider.
Use only natural or LP (liquid propane) gases.
• The installation must be conformed with local codes, or in the absence of local codes,
with the national fuel gas code, ANSI Z223.1/NFPA 54, latest revision(for the UNITED
STATES), or with the natural gas and propane installation code, CSA B149.1(for Canada).
• Gas dryers are equipped with a burner vent for use with natural gas. If you plan to
use your dryer with LP (liquid propane) gas, it must be converted for safe and proper
performance by a qualified service technician. (LNG models only) You must check the burner of your model and use the proper LP Kit accordingly. To check the detail information of the burner, open the door and check the rating label location on the door frame.
- 20,000 BTU: LPKIT-4/XAA (DC98-04114A)
- 22,000 BTU: LPKIT-3/XAA (DC99-00792A)
• A 1/2” (1.27 cm) gas supply line is recommended and must be reduced to connect to
the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an
accessible, approved manual gas shut-off valve be installed within 6” of your dryer.
• Gas dryers installed in residential garages must be raised 18 inches (46 cm) above the
floor.
• Additionally, a 1/8” (0.3 cm) N.P.T. (National Pipe Thread) plugged tapping, accessible
for test gauge connection, must be installed immediately upstream of your dryer’s gas
supply connection.
• Your dryer must be disconnected from the gas supply pipe system during any pressure
testing of the system.
• Do not reuse old flexible metal gas lines. Flexible gas lines must be designed and
certified by the standard for connectors for Gas Appliances, ANSI Z21.24 • CSA 6.10.
NOTE
• Your dryer uses an automatic ignition system to ignite the burner. There is no constant
burning pilot.
• Any pipe joint compound used must be resistant to the action of any liquefied
petroleum gas.
• As a courtesy, most local gas utilities will inspect a gas appliance installation
Here is the link to your user manual for further assistance. Please go to pages 17 to 18
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144302760
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S7 Plus - 12.4 - 128GB - With S Pen - Wi-Fi - Mystic Black
With the power of a PC and the mobility of a tablet, the Samsung Galaxy Tab S7+ Wi-Fi is your secret weapon for getting more done~wherever you are. Enjoy the advantages of a true 2-in-1 device, where an expanded keyboard(1) and built-in memory up to 128GB are backed by a battery that lasts the entire workday(2) for ultimate portability. With a redesigned, minimal-lag S Pen that lets you control a presentation with the tap of a finger and an expanded edge-to- edge screen(3) for better streaming, gaming and video chatting, the Galaxy Tab S7+ Wi-Fi simplifies life, work and play. **(1) Keyboard sold separately. **(2) Battery life may vary depending on network environment, usage patterns and other factors. **(3) S7+ 12.4~ screen is a sAMOLEDTM screen.
Does it have a cellular data also
Hi Dfclou!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab S7 Plus has cellular data. In line with this, Galaxy Tab S7 Plus does not come with cellular data, Wi-Fi compatible only.
You may visit our website under "Compare the Models" and look for "Connectivity": https://www.samsung.com/us/tablets/tab-s7/buy/?modelCode=SM-T970NZKAXAR.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144302718
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab S7 Plus has cellular data. In line with this, Galaxy Tab S7 Plus does not come with cellular data, Wi-Fi compatible only.
You may visit our website under "Compare the Models" and look for "Connectivity": https://www.samsung.com/us/tablets/tab-s7/buy/?modelCode=SM-T970NZKAXAR.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144302718
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Flex Duo 5.8 cu. ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Flex-Duo with Dual Door gives you flexible oven capacity by splitting one oven into two. The removable Smart Divider creates two independent ovens and temperature controls to cook multiple dishes simultaneously, with little to no transfer of heat or aroma. A hinged door gives you access to just the top compartment or the full oven. Dual Fan Convection distributes heat throughout the oven for faster and more even cooking. The powerful flexible cooktop has five burners with 16K BTU and 15K BTU power burners that can handle multiple dishes, in different-sized pans, simultaneously.
is this stove good to be used with propane gas
Hello.
Thank you for reaching out regarding your Samsung - Flex Duo™ 5.8 cu. ft. Self-Cleaning Freestanding Gas Convection Range if you can use propane. Regarding your concern, yes, propane can be used; make sure your range is correctly installed and adjusted by a qualified service technician or installer for the type of gas (natural or LP) you will use. For your range to utilize LP gas, the installer must replace the 5 surface burner orifices and 2 oven orifices with the provided LP orifice set and reverse the GPR adapter. A qualified service technician must make these adjustments in accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. The qualified agency performing this work assumes the gas conversion responsibility.
Here is the link to your user manual for further assistance. Please go to page 9
https://downloadcenter.samsung.com/content/UM/202112/20211214152130274/NX60T8711SS_AA_DG68-01220A-07_EN-MES-CFR_211207.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144302673
^Camille
Thank you for reaching out regarding your Samsung - Flex Duo™ 5.8 cu. ft. Self-Cleaning Freestanding Gas Convection Range if you can use propane. Regarding your concern, yes, propane can be used; make sure your range is correctly installed and adjusted by a qualified service technician or installer for the type of gas (natural or LP) you will use. For your range to utilize LP gas, the installer must replace the 5 surface burner orifices and 2 oven orifices with the provided LP orifice set and reverse the GPR adapter. A qualified service technician must make these adjustments in accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. The qualified agency performing this work assumes the gas conversion responsibility.
Here is the link to your user manual for further assistance. Please go to page 9
https://downloadcenter.samsung.com/content/UM/202112/20211214152130274/NX60T8711SS_AA_DG68-01220A-07_EN-MES-CFR_211207.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144302673
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S6 Lite - 10.4" - 128GB - Chiffon Rose
Enjoy uninterrupted streaming videos anywhere with this 128GB Samsung Galaxy Tab S6 Lite tablet. A powerful 7040 mAh battery delivers up to 15 hours of video playback, while the LTE connection lets you download at speeds of up to 2.0 Gpbs. With a magnetically attached, self-charging S Pen, this chiffon rose 128GB Samsung Galaxy Tab S6 Lite ensures you're always ready to write, sketch and surf.
will either of these devices support video calls?
Hi There!
Thank you for contacting us about this. We value your query about whether the Galaxy Tab S6 Lite supports video calls. In accordance with this, the device supports video calls via the Google Duo Application and other compatible apps.
For your reference, kindly visit the user manual on Page 91:
https://downloadcenter.samsung.com/content/UM/202006/20200620063528230/WIF_SM-P610_Galaxy_Tab_S6_Lite_EN_UM_061020_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144302540
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for contacting us about this. We value your query about whether the Galaxy Tab S6 Lite supports video calls. In accordance with this, the device supports video calls via the Google Duo Application and other compatible apps.
For your reference, kindly visit the user manual on Page 91:
https://downloadcenter.samsung.com/content/UM/202006/20200620063528230/WIF_SM-P610_Galaxy_Tab_S6_Lite_EN_UM_061020_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144302540
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung