Samsung
 
 
Samsung's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    73551
  • Helpfulness Votes
    37,918
  • First Answer
    April 24, 2013
  • Last Answer
    August 11, 2026
  • Featured Answers
    0
  • Best Answers
    3939
 
 
Samsung's Reviews
 
Samsung has not submitted any reviews.
 
Samsung's Questions
 
Samsung has not submitted any questions.
 
Samsung's Answers
<<prev 1 ... 3904 3905 3906 3907 3908 ... 7356 next>>
 
 Samsung - 86 Class TU9010 LED 4K UHD Smart Tizen TV (2021)
Samsung - 86 Class TU9010 LED 4K UHD Smart Tizen TV (2021)
Experience your favorite movies and shows on a vibrant, stunning 4K UHD screen, using the Universal Guide to surf smoothly and select content. Everything you watch is automatically upscaled into 4K for stunningly vivid color and detail.
 

I’m having a problem with an audio delay on only 1 channel. We have tried to adjust the settings with no luck. is this a defect? How does the warranty work to fix or replace the TV?

Hi BarbaraB! I’m sorry to see that you are having difficulties with audio delay on a specific channel, and that the troubleshooting steps did not resolve the issue. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
^Tim
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black - (2021)
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Black - (2021)
Crush workouts and all your health goals with Samsung Galaxy Watch4. Be your best with the watch that knows you best.
 

Is the Samsung Galaxy 4 smartwatch compatible with a Google pixel 5 phone?

Hi Shawna. Thank you for bringing this to our attention. I appreciate your time raising this inquiry regarding the Samsung - Galaxy Watch4 being compatible with Google Pixel 5. To answer your question, Since the watch will connect via Bluetooth. Yes, it is compatible, but some functionality may not work since it would need the Samsung wearable app. ^Charles
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
The power of our fastest chip ever, long lasting battery, and sophisticated AI enables revolutionary night-time video that~s as clear-as-day. And, for the first time, S Pen with its increased super-powers has been embedded in Galaxy S22 Ultra~s beautifully sleek design. Today, Galaxy S22 Ultra sets an epic standard of smartphone experience.
 

Can I use my old usbC fast charger from s10+ to charge s22 ultra?

Hi There,


Thank you for reaching out and your interest in knowing if your old USB-C charger is compatible with the Galaxy S22 Ultra. In line with this, Your device is powered by a rechargeable battery. A 25W Type-C charger is recommended. A 45W charger can be used for Super Fast Charging (Galaxy S22+ and S22 Ultra only).


Please see its user manual on Page 10 for more information:
https://downloadcenter.samsung.com/content/UM/202202/20220217073519470/SAM_S901_S906_S908_EN_UM_OS12_021022_FINAL.pdf


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144238754

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
 

Anyone else experiencing a loud "popping" noise? It's not ice dropping, but it could be ice making. It can be *very* loud. Have had fridge 3 days.

Hello,

Thank you for reaching and sharing your feedback with your Samsung refrigerator. I understand you're having an issue with your refrigerator being noisy and we do apologize for the inconvenience this has caused you. We are here to help.

To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your Samsung refrigerator.

Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this all the troubleshooting guides, links, videos, and other resources that you might need for your refrigerator.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144238693.
-Noraina
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A12 32GB(Unlocked) - Black
Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
 

What is the display resolution

Hi KamiNari!

Thank you for reaching out to us. We appreciate your interest in knowing the display resolution of Galaxy A12 (Unlocked). In line with your question, Galaxy A12's (Unlocked) main display resolution is "720 x 1600 (HD+)".

For more information, you may visit our website under the "Specs" tab and click on "See All Specs": https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a12-unlocked-sm-a125uzkdxaa/#specs.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144238655

Have a great day.

Melardo
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 46mm BT - Black - (2021)
Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 46mm BT - Black - (2021)
Your style. Your health. Look good and feel great with your smart, new companion, Samsung Galaxy Watch4 Classic. Make a stylish statement with an iconic silhouette and stainless-steel casing, while your watch keeps you in tune with your health and pushes you to go further. Make the most of every run with advanced coaching and oxygen-level monitoring~ that help you exercise smarter while increasing endurance. Leave your phone behind while staying connected ~ call, text and stream music,all from your wrist with LTE connectivity. Galaxy Watch4 Classic is health evolved. 1Accurate VO2 max reading requires running outdoors for at least 20 minutes with GPS on; consult user manual before use. ~The VO2 max software functions are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.
 

can you received calls and text

Hi Peter,


Thank you so much for reaching out to us. I appreciate your inquiry about whether the Galaxy Watch4 can receive calls and texts. To answer your question, yes, it does have those features.


Please visit this link to help you make and answer calls on your Samsung smartwatch:
https://www.samsung.com/us/support/answer/ANS00061408/#:~:text=To%20use%20this%20feature%2C%20you,Call%20%26%20text%20on%20other%20devices.

Here's another link for sending and receiving messages on your Samsung smartwatch:
https://www.samsung.com/us/support/answer/ANS00078022/


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144238519

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel
Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel
This four-door counter depth refrigerator features a Triple Cooling System designed to maintain optimal conditions within the stainless steel refrigerator and help keep your perishable fruits and vegetables fresher longer. FlexZone provides the ability to switch between cooling and freezing to maximize fresh food storage space. Plus, Ice Master ice machine, high-efficiency LED lighting, and Power Freeze and Power Cool for dropping the temperature in a compartment within minutes for quick chilling.
 

My old french door Samsung fridge started to make noise after 6 months operating. When the doors are open, it is quite and starts to make noise again after closing the door. So does anyone know if this model have the same issue?

Hello Amyno,

Thank you for reaching out and sharing your experience with your Samsung refrigerator. I understand you're having an issue with your refrigerator being noisy. We do apologize for the inconvenience this has caused you.

To help you with this, I am proving this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your refrigerator.

Another link that you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other resources that you might need for your Samsung refrigerator.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144238521.


-Noraina
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Green
Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Green
The power of our fastest chip ever, long lasting battery, and sophisticated AI enables revolutionary night-time video that~s as clear-as-day. And, for the first time, S Pen with its increased super-powers has been embedded in Galaxy S22 Ultra~s beautifully sleek design. Today, Galaxy S22 Ultra sets an epic standard of smartphone experience.
 

When will my pre-order be available? A week? A month? A year?

Thank you for reaching out. I'm sorry to hear that you haven't received your order. Due to overwhelming demand, certain models will experience shipment delays. Please know that we are committed to delivering your order as soon as possible and apologize for any convenience this may have caused you.


Reference Number: 1144238430

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A12 32GB(Unlocked) - Black
Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
 

Will this work with an international sim card (in other countries)? I travel a lot so I cannot buy if it won't work there.

Hi RL,


Thank you for reaching out. I appreciate your inquiry about whether the Galaxy A12 (Unlocked) will work internationally. In line with this, unlocked phones by Samsung works on multiple networks, give you the freedom to switch carriers any time, and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.


You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144238224

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 5 months ago
by
Posted by: 
Samsung
 
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
 

Do I need to turn off water supply to change the filter?

I have a 5 month old RF268abrs. Do I need to turn off water supply to change the filter? Also, my filter light turned pink, not orange nor red. How long do I have to change filter?
Hi pesco.

Thank you for reaching out regarding your Replacement Water Filter for Select Samsung Refrigerators; if you need to turn off the water supply before you change the filter and how often you need to change the water filter. Regarding your concern, the water supply needs to be turned off first. We recommend that you replace the water filter every six months. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter.

Here is a link to help you change the water filter.

https://www.samsung.com/us/support/answer/ANS00060149/


Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144238001

^Camille
4 years, 5 months ago
by
Posted by: 
Samsung