Samsung
 
 
Samsung's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    74735
  • Helpfulness Votes
    37,935
  • First Answer
    April 24, 2013
  • Last Answer
    October 9, 2026
  • Featured Answers
    0
  • Best Answers
    3941
 
 
Samsung's Reviews
 
Samsung has not submitted any reviews.
 
Samsung's Questions
 
Samsung has not submitted any questions.
 
Samsung's Answers
<<prev 1 ... 3911 3912 3913 3914 3915 ... 7474 next>>
 
 Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
Samsung's 1000-Watt Over the Range Microwave gives you the convenience of traditional microwave cooking plus the added PowerGrill feature that allows you to grill up to 1500 watts, just like you would with your outdoor grill. Glass Touch Bottom Controls provide precise touch control with a premium look. Keep the microwave spotless and avoid scratches with Ceramic Enamel Interior. Plus, 2.1 cu. ft. of capacity provides big space for big results.
 

Is the grilling plate and rack provided with the microwave?

Hi Mack,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black stainless steel.

The microwave will include a hot plate and a wire rack. I have included the user manual link below. Please click on the link and turn to page 10 for the complete list.

https://downloadcenter.samsung.com/content/UM/202010/20201023135734924/2017.12.22_ME21K7010DG_AA_EN-MES.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144293022

Leo
4 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - 5.9 cu. ft. Flex Duo Freestanding Fingerprint Resistant Electric Range - Black Stainless Steel
Samsung - 5.9 cu. ft. Flex Duo Freestanding Fingerprint Resistant Electric Range - Black Stainless Steel
Flex-Duo~ with Dual Door gives you flexible oven capacity by splitting one oven into two. The removable Smart Divider creates two independent ovens and temperature controls to cook multiple dishes simultaneously, with little to no transfer of heat or aroma. A hinged door gives you access to just the top compartment or the full oven. Dual Fan Convection distributes heat throughout the oven for faster and more even cooking. The powerful flexible cooktop has five heating elements and can handle multiple dishes, in different sized pans, simultaneously.
 

Can you regular bake in the upper oven or only convection bake?

Hello Shish,

Thank you for reaching out and letting us know your inquiry if you can do regular baking in the upper oven or convection baking only. We understand that this information may be essential for you. We're here to help.

As per checking, the regular baking option is available in the lower oven.

For reference, please see pages 27-42 of the user manual to know more about operating the oven.
https://downloadcenter.samsung.com/content/UM/202103/20210308171137067/NE59M6850SS_AA_DG68-00883A_05_EN.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144292991

-Angelica
4 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab S7 FE - 12.4&quot; 64GB - Wi-Fi - with S-Pen - Mystic Silver
Samsung - Galaxy Tab S7 FE - 12.4" 64GB - Wi-Fi - with S-Pen - Mystic Silver
Strike a perfect balance between study time and play time with Samsung Galaxy Tab S7 FE, the tablet designed to bring your projects to life.
 

Does this tablet have expandable memory?

Hi Dee!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab S7 FE has expandable memory (microSD card). Yes, Galaxy Tab S7 FE has a microSD card slot option up to 1TB.

For your reference, you may visit our website under "Compare the Models" and look for "Micro SD Card": https://www.samsung.com/us/tablets/tab-s7/buy/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144292978

Have a great day.

Melardo
4 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A12 32GB - Black (AT&amp;T)
Samsung - Galaxy A12 32GB - Black (AT&T)
The Samsung Galaxy A12 has a 6.5-inch display, a quad rear camera system, an octa-core processor, and a long-lasting battery so you can stay connected to your favorite people. Galaxy essentials for everyday life with AT&T ~ all on America~s Best Network.
 

Is the Galaxy a12 5G compatible?

Hi There!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 is 5G compatible. We apologize; this phone model is 4G LTE compatible.

Reference #: 1144292949

Have a great day.

Melardo
4 years, 6 months ago
by
Posted by: 
Samsung
 
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
 

RF4267HA

Is this the right water filter for Samsung Model: RF4267HA?
Hi Rachel.

Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerator if this is compatible with your refrigerator. Regarding your concern, the water filter that is compatible with your refrigerator would be HAF-CIN,FEAT4

Here is the link where you can purchase the water filter.

http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DA29-00020B.aspx

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144292842

^Camille
4 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab A7 Lite 8.7&quot; 64 GB - Wi-Fi - Dark Gray
Samsung - Galaxy Tab A7 Lite 8.7" 64 GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
 

Does this tablet have access to all google apps such as play store?

Hi MrPhil,


Thank you for bringing this to our attention. We value your query regarding the accessibility of the Google Apps to the Galaxy Tab A7 Lite. In line with this, yes, the device can cater to Google Applications, including the Play Store.


Please visit the user manual on Pages 76 and 77 for more information:
https://downloadcenter.samsung.com/content/UM/202106/20210623002343105/SAM_T220_T227_EN_UM_R11.0_060721_FINAL_AC.pdf


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144292812

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 6 months ago
by
Posted by: 
Samsung
 
Get calls and texts on your wrist with this Samsung Galaxy Watch Active2 smartwatch. The intuitive interface and touch bezel make it easy to access apps and send texts, and the 1.15GHz processor ensures fast performance. This Samsung Galaxy Watch Active2 smartwatch has a durable chassis that stands up to heavy use and rough treatment.
 

Can it be connected to my iPhone 11 Pro?

Hi Samar!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Watch Active2 is compatible with iPhone11 Pro. Yes, this Watch Active2 is compatible with any iPhones (iPhone5 or later) that have iOS 9 and above.

For your reference #, you may click this link about "Samsung Smart Watch and Phone Compatibility": https://www.samsung.com/us/support/answer/ANS00082502/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144292811

Have a great day.

Melardo
4 years, 6 months ago
by
Posted by: 
Samsung
 
With room to hold three devices at once ~ a smartwatch and two phones, or a smartwatch, earbuds, and phone ~ you can power up your ecosystem all at once**. So when you~re done for the day, just put your devices down in one place to be ready for tomorrow.
 

If i use a higher wattage wall wart for example one that outputs 65W will it charge faster or damage it?

Hi Exnoss. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Wireless Charger Pad Trio. Using a higher rating out of the recommended setting can damage the device. Here is a link for more details about our wall chargers.

wall chargers and charging your galaxy phone https://www.samsung.com/us/support/answer/ANS00078994/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144292805

Have a great day.

^Charles
4 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung's 1000-Watt Over the Range Microwave gives you the convenience of traditional microwave cooking plus the added PowerGrill feature that allows you to grill up to 1500 watts, just like you would with your outdoor grill. Glass Touch Bottom Controls provide precise touch control with a premium look. Keep the microwave spotless and avoid scratches with Ceramic Enamel Interior. Plus, 2.1 cu. ft. of capacity provides big space for big results.
 

Do I leave in the cardboard pieces? There are two, one on the side and on the top.

Hi SS,

Thank you for reaching out and we hope you are in good health. We are happy to know that you have purchased a Samsung microwave.

All microwaves have a magnetron cover, although the appearance will vary between models. On many Samsung microwaves, the magnetron cover may look like a piece of cardboard and you might wonder why it's there. You may also see some plastic film on the microwave door on some models.

I have included a link below to guide and explain which items you can remove and which ones you can't.

https://www.samsung.com/us/support/troubleshooting/TSG01110342/

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144292792

Leo
4 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab S7 Plus - 12.4 - 128GB - With S Pen - Wi-Fi - Mystic Black
Samsung - Galaxy Tab S7 Plus - 12.4 - 128GB - With S Pen - Wi-Fi - Mystic Black
With the power of a PC and the mobility of a tablet, the Samsung Galaxy Tab S7+ Wi-Fi is your secret weapon for getting more done~wherever you are. Enjoy the advantages of a true 2-in-1 device, where an expanded keyboard(1) and built-in memory up to 128GB are backed by a battery that lasts the entire workday(2) for ultimate portability. With a redesigned, minimal-lag S Pen that lets you control a presentation with the tap of a finger and an expanded edge-to- edge screen(3) for better streaming, gaming and video chatting, the Galaxy Tab S7+ Wi-Fi simplifies life, work and play. **(1) Keyboard sold separately. **(2) Battery life may vary depending on network environment, usage patterns and other factors. **(3) S7+ 12.4~ screen is a sAMOLEDTM screen.
 

Does this tablet have finger print to access

Hi BilyDkid,


Thank you for reaching out. I appreciate your inquiry regarding if the Galaxy Tab S7+ has a fingerprint scanner. In line with this, yes, it does have. You can use fingerprint recognition as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account.


For more information, please visit the user manual on Pages 5, 40, and 41:
https://downloadcenter.samsung.com/content/UM/202202/20220226013347059/SAM_T870__T878_T970_T978_EN_UM_OS12_021722_FINAL.pdf


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144292760

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 6 months ago
by
Posted by: 
Samsung