Samsung
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- Answer Count74735
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- First AnswerApril 24, 2013
- Last AnswerOctober 9, 2026
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Samsung - Galaxy S22 256GB - Phantom Black (Verizon)
Galaxy S22 is redefining the epic standard ~ both for what a smartphone can do with video and for what you can communicate, create, and experience with it. In other words, if you~ve got something to say, Galaxy S22 makes it possible to say anything you want with video, at any time-even in the darkness of night.
Why can this phone be ordered through Samsung but Best Buy won't deliver their pre-orders or even give us an estimated delivery date?
Hi. I'm sorry to hear that you haven't received your order. Orders are being handled on a first-come, first-served basis. The demand for Samsung - Galaxy S22 256GB - Phantom Black (Verizon) was greater than we anticipated, which led to the delay in shipments. I understand why you're upset, but rest assured that we are working hard to get all orders out as quickly as possible. ^Charles
4 years, 6 months ago
by
Posted by:
Samsung
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
I just replaced the water filter and now the ice maker is not producing any ice. Is there something that needs to be reset after replacing the filter? I have a French door, bottom freezer model with an internal ice maker only.
Hi Kim,
Thank you for reaching out and we hope you are in good health. We are glad that you have replaced your water filter, as water filters are essential for good health, and who doesn't want clean water, right? We are saddened to learn that by replacing your water filter, your ice maker isn't working as intended.
There are things that you can take. I have shared several links below that will resolve your concerns with the ice maker.
https://www.samsung.com/us/support/answer/ANS00060149/
https://www.youtube.com/watch?v=heJu7r3JqNc
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144292121
Leo
Thank you for reaching out and we hope you are in good health. We are glad that you have replaced your water filter, as water filters are essential for good health, and who doesn't want clean water, right? We are saddened to learn that by replacing your water filter, your ice maker isn't working as intended.
There are things that you can take. I have shared several links below that will resolve your concerns with the ice maker.
https://www.samsung.com/us/support/answer/ANS00060149/
https://www.youtube.com/watch?v=heJu7r3JqNc
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144292121
Leo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 Lite 8.7" 64 GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
How much does this tablet weigh?
Hi Gaildt!
Thank you for reaching out to us. We appreciate your interest in knowing the weight of the Galaxy Tab A7 Lite. This tablet weighs 0.81 lb.
For your reference, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Size": https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-lite-8-7-64gb-grey-wifi-sm-t220nzafxar/#specs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144292116
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing the weight of the Galaxy Tab A7 Lite. This tablet weighs 0.81 lb.
For your reference, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Size": https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-lite-8-7-64gb-grey-wifi-sm-t220nzafxar/#specs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144292116
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy S22 256GB (Unlocked) - Green
Galaxy S22 is redefining the epic standard ~ both for what a smartphone can do with video and for what you can communicate, create, and experience with it. In other words, if you~ve got something to say, Galaxy S22 makes it possible to say anything you want with video, at any time-even in the darkness of night.
Does the S22 come with a charger to charge the phone? And will someone from Samsung be able to tell me the S23 release date? Thank you and God Bless :)
Hi Levi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy S22. The device comes with the following;
1. Smart Phone
2. Data Cable
3. Ejection Pin
*Galaxy S22 models do not include travel adapter.
As for S23, We will update the website for any updates for future devices.
Galaxy S22; What's in the box
https://www.samsung.com/us/smartphones/galaxy-s22/buy/?modelCode=SM-S901UZGEXAA
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144292111
Have a great day.
^Charles
1. Smart Phone
2. Data Cable
3. Ejection Pin
*Galaxy S22 models do not include travel adapter.
As for S23, We will update the website for any updates for future devices.
Galaxy S22; What's in the box
https://www.samsung.com/us/smartphones/galaxy-s22/buy/?modelCode=SM-S901UZGEXAA
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144292111
Have a great day.
^Charles
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S7 Plus - 12.4 - 128GB - With S Pen - Wi-Fi - Mystic Silver
With the power of a PC and the mobility of a tablet, the Samsung Galaxy Tab S7+ Wi-Fi is your secret weapon for getting more done~wherever you are. Enjoy the advantages of a true 2-in-1 device, where an expanded keyboard(1) and built-in memory up to 128GB are backed by a battery that lasts the entire workday(2) for ultimate portability. With a redesigned, minimal-lag S Pen that lets you control a presentation with the tap of a finger and an expanded edge-to- edge screen(3) for better streaming, gaming and video chatting, the Galaxy Tab S7+ Wi-Fi simplifies life, work and play. **(1) Keyboard sold separately. **(2) Battery life may vary depending on network environment, usage patterns and other factors. **(3) S7+ 12.4~ screen is a sAMOLEDTM screen.
Does this have a USB port
Hello There!
Thank you for bringing this to our attention. I appreciate your interest in whether the Galaxy Tab S7+ caters to a USB port. Yes, it does have a USB Type-C port in line with this.
For your reference, please refer to the user manual on Pages 5 and 8:
https://downloadcenter.samsung.com/content/UM/202202/20220226013347059/SAM_T870__T878_T970_T978_EN_UM_OS12_021722_FINAL.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144292105
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention. I appreciate your interest in whether the Galaxy Tab S7+ caters to a USB port. Yes, it does have a USB Type-C port in line with this.
For your reference, please refer to the user manual on Pages 5 and 8:
https://downloadcenter.samsung.com/content/UM/202202/20220226013347059/SAM_T870__T878_T970_T978_EN_UM_OS12_021722_FINAL.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144292105
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy S21 Ultra 5G 128GB (Unlocked) - Navy
Galaxy S21 Ultra 5G is crafted so you don~t need to choose between video and photo. With a single tap, you can pull super-clear stills straight from high-resolution 8K video. Or if you~re looking to capture stunning photos, the 108MP camera feels like you~ve brought your own professional studio with you. Galaxy S21 Ultra 5G, designed to be epic in every way.
is it open for international gsm???
Hi There!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21 Ultra 5G (Unlocked) has an International GSM. Yes, an International GSM and unlocked phone work on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144292077
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21 Ultra 5G (Unlocked) has an International GSM. Yes, an International GSM and unlocked phone work on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144292077
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
The water from my building apparently has a metallic favor that is reflected on taste of the ice. Is there a filter available for the automatic ice maker?
Hi Drew,
Thank you for reaching out and we hope you are in good health. We are saddened to learn that water tastes metallic in your building complex and we hope that installing a water filter will resolve your concern with taste.
The refrigerator does not have a water filter provided, but this does not mean that you can't use one. You can purchase one from a respectable company, just ensure that it is compatible with the water line you have for the refrigerator.
I have included the user manual link for your refrigerator. Please click on the link and turn to page 16 for detailed instructions.
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144292074
Leo
Thank you for reaching out and we hope you are in good health. We are saddened to learn that water tastes metallic in your building complex and we hope that installing a water filter will resolve your concern with taste.
The refrigerator does not have a water filter provided, but this does not mean that you can't use one. You can purchase one from a respectable company, just ensure that it is compatible with the water line you have for the refrigerator.
I have included the user manual link for your refrigerator. Please click on the link and turn to page 16 for detailed instructions.
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144292074
Leo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S7 FE - 12.4" 64GB - Wi-Fi - with S-Pen - Mystic Black
Strike a perfect balance between study time and play time with Samsung Galaxy Tab S7 FE, the tablet designed to bring your projects to life.
Is it hard to see text and images when used in bright sunlight?
Hi Bart. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab S7 FE. The device works great even if it's bright outside. You can adjust the screen brightness to help see the screen better under bright lights.
Swipe down with two fingers from the top of the screen to display Quick settings.
Drag the Brightness slider to adjust the screen brightness
User's Manual; Page 24
https://downloadcenter.samsung.com/content/UM/202108/20210825233408446/SAM_T730_T738_EN_UM_R_11.0_060821_FINAL_AC.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144292059
Have a great day.
^Charles
Swipe down with two fingers from the top of the screen to display Quick settings.
Drag the Brightness slider to adjust the screen brightness
User's Manual; Page 24
https://downloadcenter.samsung.com/content/UM/202108/20210825233408446/SAM_T730_T738_EN_UM_R_11.0_060821_FINAL_AC.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144292059
Have a great day.
^Charles
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Z Flip3 5G 128GB (Unlocked) - Green
A foldable display and informative cover screen put the old school flip phone to shame. With Flex Mode functionality, you can take hands-free selfies, group pics and videos with the sound of your voice . With our strongest aluminum frame ever and an IPX8 water-resistant rating, Galaxy Z Flip3 5G is engineered to play as hard as you do and always ready for your big moves.
Will it work with straight talk?
Hello There!
Thank you for bringing this to our attention, and interested in whether the Galaxy Z Flip3 (Unlocked) works with Straight Talk. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/smartphones/galaxy-z-flip3-5g/buy/galaxy-z-flip3-5g-128gb-unlocked-sm-f711uzgbxaa/?modelCode=SM-F711UZGBXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144292033
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention, and interested in whether the Galaxy Z Flip3 (Unlocked) works with Straight Talk. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/smartphones/galaxy-z-flip3-5g/buy/galaxy-z-flip3-5g-128gb-unlocked-sm-f711uzgbxaa/?modelCode=SM-F711UZGBXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144292033
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 10.4" Wi-Fi 32GB - Gray
Galaxy Tab A7 combines the slim, lightweight design you need, with the immersive entertainment experience you crave.
Is it Bluetooth capable
Hi 46Chevy!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab A7 has Bluetooth. Yes, this tablet model has Bluetooth.
For your reference, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Connectivity": https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-32gb-dark-gray-sm-t500nzaaxar/#specs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144292046
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab A7 has Bluetooth. Yes, this tablet model has Bluetooth.
For your reference, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Connectivity": https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-32gb-dark-gray-sm-t500nzaaxar/#specs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144292046
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung