Samsung
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Large capacity Smart Side-by-Side Refrigerator with In-Door Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen and a finish that withstands everyday smudges.
Hi, Is the water filter included when you purchase the new fridge? How long does the water filter last? When does the filter need to be replaced? How has the warranty service held up? Good reviews, bad reviews?
Greetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically Samsung - 28 cu. ft. Side-by-Side Refrigerator with WiFi and Large Capacity - Stainless steel.
There are 3 questions that we can answer directly.
1. Yes, water filter comes with the refrigerator. Please click on the user manual link below and turn to page 15.
2 and 3. After about 6 months (and typically, about 300 gallons (1200 L) of water), the filter indicator blinks red for several seconds when you open the door, reminding you that the filter needs to be replaced. Please click on the user manual link below and turn to page 33, 37, 47.
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf
4. Your Samsung refrigerator is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period of:
4.a. One (1) year parts and labor.
4.b Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
4.c. Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144287358
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically Samsung - 28 cu. ft. Side-by-Side Refrigerator with WiFi and Large Capacity - Stainless steel.
There are 3 questions that we can answer directly.
1. Yes, water filter comes with the refrigerator. Please click on the user manual link below and turn to page 15.
2 and 3. After about 6 months (and typically, about 300 gallons (1200 L) of water), the filter indicator blinks red for several seconds when you open the door, reminding you that the filter needs to be replaced. Please click on the user manual link below and turn to page 33, 37, 47.
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf
4. Your Samsung refrigerator is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period of:
4.a. One (1) year parts and labor.
4.b Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
4.c. Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144287358
Leo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
Does it have a water dispenser inside or outside? TY
Hello Monique,
Thank you for reaching out and letting us know your inquiry if this Samsung refrigerator has a water dispenser and in which part it is. We understand that this information may be essential for you. We're here to help.
As per checking, this refrigerator does not have a water dispenser.
For reference, attached is a link to the user manual to learn more about the product. See page 14 for its parts.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287322
-Angelica
Thank you for reaching out and letting us know your inquiry if this Samsung refrigerator has a water dispenser and in which part it is. We understand that this information may be essential for you. We're here to help.
As per checking, this refrigerator does not have a water dispenser.
For reference, attached is a link to the user manual to learn more about the product. See page 14 for its parts.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287322
-Angelica
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy A71 5G 128GB - Prism Cube Black (Sprint)
With the Samsung Galaxy A71 5G from Sprint you will own a smartphone with the power of 5G. Use the quad camera lens to capture memories via photos or videos. Keep going for hours with a long lasting 4,500 mAh battery. Don't miss a thing with the 6.7 inch edge-to-edge Infinity display.
WILL THIS PHONE WORK WITH COMCAST?
Hi SPOOCKS15!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A71 5G (Sprint) works with Comcast. We apologize; this phone model is Sprint locked. We recommend calling Sprint customer service for an unlock request.
For your reference, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144287339
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A71 5G (Sprint) works with Comcast. We apologize; this phone model is Sprint locked. We recommend calling Sprint customer service for an unlock request.
For your reference, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144287339
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range - Stainless Steel
The Samsung Smart Instant Heat Slide-in Induction Range is powered by induction, making it hyperfast, which means less waiting and more cooking. The induction cooktop responds immediately to heat adjustments and cools quickly, making it easy to clean.
The description indicates it is an induction range. The key specs say it is not. Which is correct?
Hi Mike.
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range if this is an induction range. Regarding your concern, the cooktop type would be induction.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-slide-in-induction-range-with-smart-dial-air-fry-in-stainless-steel-ne63t8911ss-aa/#specs
Also, I have included your user manual for further assistance. Please go to page 22.
https://downloadcenter.samsung.com/content/UM/202107/20210716111153481/NE9000T_NE63T8911SS_AA-02_EN-MES-CFR_210702.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144287325
^Camille
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range if this is an induction range. Regarding your concern, the cooktop type would be induction.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-slide-in-induction-range-with-smart-dial-air-fry-in-stainless-steel-ne63t8911ss-aa/#specs
Also, I have included your user manual for further assistance. Please go to page 22.
https://downloadcenter.samsung.com/content/UM/202107/20210716111153481/NE9000T_NE63T8911SS_AA-02_EN-MES-CFR_210702.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144287325
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
The power of our fastest chip ever, long lasting battery, and sophisticated AI enables revolutionary night-time video that~s as clear-as-day. And, for the first time, S Pen with its increased super-powers has been embedded in Galaxy S22 Ultra~s beautifully sleek design. Today, Galaxy S22 Ultra sets an epic standard of smartphone experience.
Does it come with the charger?
Hello Fabr,
Thank you for reaching out. We value your inquiry about whether the charger comes with the Galaxy S22 Ultra. The available accessories that come with the device are as follows:
1. S-Pen
2. Data Type-C Cable
3. Ejection Pin
For more information, you may visit the website under the "What's in the box" section:
https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/?modelCode=SM-S908UZKEXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287291
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out. We value your inquiry about whether the charger comes with the Galaxy S22 Ultra. The available accessories that come with the device are as follows:
1. S-Pen
2. Data Type-C Cable
3. Ejection Pin
For more information, you may visit the website under the "What's in the box" section:
https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/?modelCode=SM-S908UZKEXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287291
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
We've outfitted Galaxy A52 5G for Verizon with some of our most awesome Galaxy innovations so you can stream, capture and experience all the action at a price you'll love.
Does it come with a AT&T Sim card?
Hi Bill,
Thank you for reaching out. We value your query regarding if the Galaxy A52 comes with an AT&T SIM card. Unfortunately, it doesn't come with the device as it is sold separately, and these are the available accessories inside the box:
1. Data Cable
2. Traveler Adapter
3. Ejection Pin
You may need to contact your carrier for more details about the SIM card.
For more information, please visit our website under the "What's in the box" section:
https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287250
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out. We value your query regarding if the Galaxy A52 comes with an AT&T SIM card. Unfortunately, it doesn't come with the device as it is sold separately, and these are the available accessories inside the box:
1. Data Cable
2. Traveler Adapter
3. Ejection Pin
You may need to contact your carrier for more details about the SIM card.
For more information, please visit our website under the "What's in the box" section:
https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287250
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
We've outfitted Galaxy A52 5G for Verizon with some of our most awesome Galaxy innovations so you can stream, capture and experience all the action at a price you'll love.
Does it come with a AT&T Sim card?
Hi Bill,
Thank you for reaching out. We value your query regarding if the Galaxy A52 comes with an AT&T SIM card. Unfortunately, it doesn't come with it as it is sold separately, and these are the available accessories inside the box:
1. Data Cable
2. Traveler Adapter
3. Ejection Pin
You may need to contact your carrier for more details about the SIM card.
For more information, please visit our website under the "What's in the box" section:
https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287250
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out. We value your query regarding if the Galaxy A52 comes with an AT&T SIM card. Unfortunately, it doesn't come with it as it is sold separately, and these are the available accessories inside the box:
1. Data Cable
2. Traveler Adapter
3. Ejection Pin
You may need to contact your carrier for more details about the SIM card.
For more information, please visit our website under the "What's in the box" section:
https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287250
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.4 cu. ft. capacity. Designed with a scratch-resistant interior, this modern microwave features Sensor Cooking options which automatically provide optimal cooking results.
What watts
Hello,
Thank you for reaching out and letting us know your inquiry into how many watts this Samsung microwave has. We understand that this information may be essential for you. We're here to help.
As per checking, it is 1000 watts.
For reference, attached is a link to the user manual containing additional information about the product. See page 60 for the full technical specifications.
https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287249
-Angelica
Thank you for reaching out and letting us know your inquiry into how many watts this Samsung microwave has. We understand that this information may be essential for you. We're here to help.
As per checking, it is 1000 watts.
For reference, attached is a link to the user manual containing additional information about the product. See page 60 for the full technical specifications.
https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287249
-Angelica
4 years, 6 months ago
by
Posted by:
Samsung
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
Why does the red filter light flash under the “Freezer” on the message panel? Is the filter for the freezer water the same as the ice maker?
Hi Non,
Thank you for reaching out and we hope you are in good health. Yes, the water filter is for freezer water and ice maker. After about 6 months (and typically, about 300 gallons (1200 L) of water), the filter indicator blinks red for several seconds when you open the door, reminding you that the filter needs to be replaced.
When this happens, replace the filter, and then press and hold Filter Reset for 3 seconds. The filter lifecycle will be reset and the filter indicator turns off.
I have included a link below to assist you with knowing and replacing the water filter in your Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00060149/
I also have included below the user manual link for the refrigerator. Please click on the link and turn to page 32.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144287213
Leo
Thank you for reaching out and we hope you are in good health. Yes, the water filter is for freezer water and ice maker. After about 6 months (and typically, about 300 gallons (1200 L) of water), the filter indicator blinks red for several seconds when you open the door, reminding you that the filter needs to be replaced.
When this happens, replace the filter, and then press and hold Filter Reset for 3 seconds. The filter lifecycle will be reset and the filter indicator turns off.
I have included a link below to assist you with knowing and replacing the water filter in your Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00060149/
I also have included below the user manual link for the refrigerator. Please click on the link and turn to page 32.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144287213
Leo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 10.4" Wi-Fi 32GB - Gray
Galaxy Tab A7 combines the slim, lightweight design you need, with the immersive entertainment experience you crave.
Will this A7 Tab Galaxy accept a SIM card for phone call capability?
Hi Mondy!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab A7 (Wi-Fi) has a SIM card slot. We apologize; this tablet model does not have a SIM card slot, WI-Fi compatible only. You may also find this tablet model (SM-T505) with LTE support.
For your reference, you may access the user's manual about "SIM or USIM card (nano-SIM card) (SM-T505) on page 15: https://downloadcenter.samsung.com/content/UM/202011/20201111215558948/WIF_SM-T500_SM-T505_EN_UM_Q_10.1_FINAL.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144287191
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab A7 (Wi-Fi) has a SIM card slot. We apologize; this tablet model does not have a SIM card slot, WI-Fi compatible only. You may also find this tablet model (SM-T505) with LTE support.
For your reference, you may access the user's manual about "SIM or USIM card (nano-SIM card) (SM-T505) on page 15: https://downloadcenter.samsung.com/content/UM/202011/20201111215558948/WIF_SM-T500_SM-T505_EN_UM_Q_10.1_FINAL.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144287191
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung