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    April 24, 2013
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 Samsung - Galaxy S20 FE 5G 128GB (Unlocked) - Cloud Mint
Samsung - Galaxy S20 FE 5G 128GB (Unlocked) - Cloud Mint
We get you. The standout in the crowd, the one with relentless passion. The one that stays true to yourself and connected to those around you. You deserve a phone that delivers industry-leading tech and allows you to express yourself in way you choose. With bold color options, pro-grade camera, 120Hz display and an all-day intelligent battery~ that charges up in minutes~, the Galaxy S20 FE 5G delivers uncompromised innovation. This is unexpected. ~Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice, data, and other application usage patterns. Results may vary. ~When using 25W charger, sold separately.
 

Would this work with straight talk sims?

Hi Wood88,


Thank you for reaching out. I appreciate your query regarding if the Galaxy S20 FE (Unlocked) works with Straight Talk. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. Contact provider for details.


You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.


You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/mobile/galaxy-s20-5g/buy/galaxy-s20-fe-5g-128gb-unlocked-sm-g781uzgmxaa/?modelCode=SM-G781UZGMXAA


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144278520

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Z Fold3 5G 512GB (Unlocked) - Phantom Black
Samsung - Galaxy Z Fold3 5G 512GB (Unlocked) - Phantom Black
Unfold a world of possibilities with Samsung Galaxy Z Fold3 5G. You can do it all on this incredible device that~s so much more than a phone ~ it~s a compact yet powerful tablet that helps you master your busy life. Bring your workspace anywhere with a foldable, expansive screen that gives you multiple windows that make multitasking a breeze.
 

Is the charging adapter included?

Hi JWE,


Thank you for bringing this to our attention, and interested in whether the charger adapter comes with the Galaxy Z Fold 3. Unfortunately, only the USB Type-C data cable is included in the box.


You may refer to our website under the "What's in the box section":
https://www.samsung.com/us/smartphones/galaxy-z-fold3-5g/buy/galaxy-z-fold3-5g-512gb-unlocked-sm-f926uzkexaa/?modelCode=SM-F926UZKEXAA



Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144278498

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Do more laundry in less time. This spacious Samsung washer takes fewer loads to get all your laundry done. Plus, you can use it anytime, because everyone will sleep right through the reduced noise and vibration levels.
 

can i use powdered detergent

Hi liz.

Thank you for reaching out regarding your Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ if you can use powdered detergent. Regarding your concern, your Washer is designed to use high efficiency (HE) detergents. For best cleaning results, use a high efficiency detergent such as Tide HE, Wisk HE, Cheer HE, or Gain HE*. High-efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently, and cleaning is maximized. Regular detergent is not recommended. Please use HE detergents only


Here is the link to your installation manual for further assistance. Please go to page 26.

https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144278441

^Camille
4 years, 7 months ago
by
Posted by: 
Samsung
 
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
 

how to change water filter?

Do i need to turn off my water valve to change my water filter?
Samsung
RF32FMQDBSR/AA
Hello walter,

Thank you for reaching out. I understand you want to know how to change the water filter in your Samsung refrigerator. We are here to help you.

To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.

I also recommend watching the video on this link https://www.youtube.com/watch?v=ADl9sxfPADE on how to replace your water filter.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144278401.
-Noraina
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A12 32GB(Unlocked) - Black
Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
 

Will this work internationally on Digicels network in the Caribbean with a sim card?

Hi Kelly,


Thank you for bringing this to our and raising your query regarding if the Galaxy A12 (Unlocked) works Internationally. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.

You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144278394

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
We've outfitted Galaxy A52 5G for Verizon with some of our most awesome Galaxy innovations so you can stream, capture and experience all the action at a price you'll love.
 

Can this phone use spectrum mobile? it's not for sale on their website, but could I use the BYOD system?

Hi Ander!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A52 5G (Unlocked) works with Spectrum. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.

You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144278379

Have a great day.

Melardo
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
 

Why is the refrigerator not cooling?

The fridge seems to be shutting on and off. One minute the refrigerator is cold and then the freezer and fridge are not cold at all. Food is beginning to spoil. The ice maker has been turned off. Does this affect the function of the refrigerator?
Hello Kayboogie,

Thank you for bringing this to our attention. We appreciate you taking the time in sharing your feedback about your Samsung refrigerator. I understand your refrigerator is turning on and off and your freezer is not cold at all, while the ice maker is turned off. We do apologize for the inconvenience this has caused you. We are here to help.

Please be advised that turning off the ice maker won't affect the functionality of your refrigerator.

To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001027/ to guide you on the issue. Just click on "Refrigerator or freezer is not cooling at all". It has the step by step instructions on what to do to resolve the issue.

You can also watch the video on this link https://www.youtube.com/watch?v=ogwmuhLH4G4 on what to do if your refrigerator is not cooling.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144278334.
-Noraina
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Create new recipes every day. This spacious Samsung range is equipped with all the tools you need to expand your culinary skills. The Guiding Light controls, reversible cast iron griddle, custom wok grate, and more, will help you bring variety to every mealtime.
 

Leveling legs

The range is 1/2" lower in height than our existing range. Does it have adjustable legs to raise its height?
Hi Bill.

Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range leveling the legs. Regarding your concern, here are the steps.

Level the range:

1. Make sure the range is positioned where
you want it.

2. Using a wrench, level the range by
turning the front leveling legs in or out
as necessary. Counterclockwise shortens
the leg and lowers the range. Clockwise
lengthens the leg and raises the range.

NOTE

• Adjusting the two front legs is usually
sufficient, but all four legs adjust if
necessary.

• Adjust the leveling legs only as far as
necessary to level the range. Extending
the leveling legs more than necessary or
removing legs can cause the range to be
unstable.

3. If range is next to or between cabinets,
make sure the cooktop (without the
surface burner grates) is level with the
countertops.

4. Position an oven rack in the center rack
position.

5. Check the level of the range with a
carpenter level using the two positions
shown at right.

6. After the range becomes level, slide the
range away from the wall so that the
anti-tip bracket can be installed

Here is the link to your installation manual for further assistance. Please go to page 27.

https://downloadcenter.samsung.com/content/EM/201903/20190314213235246/Install_NX58H9500WS_DG68-00555A-09_EN-MES-CFR__WEB.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144278241

^Camille
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab S6 Lite - 10.4&quot; - 64GB - Oxford Gray
Samsung - Galaxy Tab S6 Lite - 10.4" - 64GB - Oxford Gray
Browse the Iternet and stay productive with this Samsung Galaxy Tab S6 Lite tablet. The Exynos processor and 4GB of RAM deliver fast performance for running multiple applications, while the rechargeable 7040 mAh battery offers hours of uptime on a single charge. This oxford gray Samsung Galaxy Tab S6 Lite tablet features a slim metal design to minimize bulk.
 

Is this tablet enabled with wireless charging?

Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab S6 Lite. Wireless charging is a function not included on the device. ^Charles
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Do more laundry in less time. This spacious Samsung washer takes fewer loads to get all your laundry done. Plus, you can use it anytime, because everyone will sleep right through the reduced noise and vibration levels.
 

Loud

I got this washer and dryer on Jan. 7 and it is loud. I was wondering if anyone else who owns this also has an issue with it being loud? I have calibrated the drum but when it is spinning, it is almost unbearable. You can see the right side of the machine shakes significantly more? Could my machine be faulty or is this common? I would feel foolish calling for a repair man to come out of this is a common thing.
Hello,

Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having an issue with your washer being loud and shaking significantly. We do apologize for the inconvenience this has caused you. We are here to help.

To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001985/ to guide you on the issue. It has the step by step instructions on what to do if your washing machine is noisy.

You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001016/ if your washing machine is shaking.

I also recommend watching the video on this link https://www.youtube.com/watch?v=ywOrH59K9Rw to understand how your washing machine shakes and vibrates or is noisy.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144278200.
-Noraina
4 years, 7 months ago
by
Posted by: 
Samsung